Advance Plumbing & Septic
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Not Verified
No emergency data in reviews
Budget-Friendly
Fair Pricing ✓
1 concern
Quality assurance concerns: 1 of 5 reviews describes poor handling of equipment (dropping and breaking a pump), and the reviewer explicitly warns 'you have to watch these clowns,' indicating potential supervision issues
Trust Score: 0/100 · Based on 14 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 14 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Inconsistent workmanship and damage control—one reviewer reported the technician damaged a newly installed pump by dropping it from waist height and breaking the bottom, suggesting carelessness on the job
Quality assurance concerns: 1 of 5 reviews describes poor handling of equipment (dropping and breaking a pump), and the reviewer explicitly warns 'you have to watch these clowns,' indicating potential supervision issues
Quality & Professionalism
Fair pricing relative to quality—4 of 5 reviewers explicitly mention reasonable or fair rates, and staff won't upsell unnecessary work
Professional communication and integrity—technicians focus on needed repairs without pressure selling
Communication
Exceptional emergency responsiveness—multiple reviewers report same-day arrival even during business hours for critical issues like broken water lines and non-functional toilets
Professional communication and integrity—technicians focus on needed repairs without pressure selling
Respect for Your Home
Inconsistent workmanship and damage control—one reviewer reported the technician damaged a newly installed pump by dropping it from waist height and breaking the bottom, suggesting carelessness on the job
Pricing
Fair pricing relative to quality—4 of 5 reviewers explicitly mention reasonable or fair rates, and staff won't upsell unnecessary work
Customer reviews
Reviews from Google, Yelp & more
I called them first thing in the morning about a broken underground water line. They were at my home by lunch and had it fixed quickly. They communicated well, price was more than reasonable and I couldn't have asked for a better experience. Highly recommend
Really great services offered and everything they do is high quality and won't stop until it is done to your satisfaction and done to code. They exceed expectations not just meet them!
These guys came out right away and replaced a broken pipe going to my septic tank. The broken pipe was keeping me from taking a shower and flushing my toilet. Super grateful for these guys.
Took a perfectly good pump out installed a new one that I bought and it was the one way valve. Then coming back dropped the pump from waste high I roll it over he's busted the bottom out of it. You have to watch these clowns.
I am writing this review on 1/6/2022 I had this company clean my septic tank about 5 years ago and they did an excellent job and at a reasonable price . I was very pleased. Today, Tim came out and replaced the wax seal and secured the toilet to the floor. He was very nice and professional and didn't try to sell me something I didn't need. I will be using them in the future , I'm sure. I highly recommend them.
Business details
Service area
Based in Hueytown. Serves 10 nearby cities within 20 miles:
Advance Plumbing & Septic