Advance Plumbing & Septic
Plumber · Hueytown, AL
Our verdict
Fast emergency response with strong pricing, but quality control issues suggest you should supervise the work closely.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—multiple reviewers report same-day arrival even during business hours for critical issues like broken water lines and non-functional toilets
1 cited review
“at my home by lunch and had it fixed quickly”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fair pricing relative to quality—4 of 5 reviewers explicitly mention reasonable or fair rates, and staff won't upsell unnecessary work
2 cited reviews
“at my home by lunch and had it fixed quickly”
“didn't try to sell me something I didn't need”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional communication and integrity—technicians focus on needed repairs without pressure selling
1 cited review
“didn't try to sell me something I didn't need”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Quality assurance concerns: 1 of 5 reviews describes poor handling of equipment (dropping and breaking a pump), and the reviewer explicitly warns 'you have to watch these clowns,' indicating potential supervision issues
Cited in 1 of the 5 reviews we analyzed.
Inconsistent workmanship and damage control—one reviewer reported the technician damaged a newly installed pump by dropping it from waist height and breaking the bottom, suggesting carelessness on the job
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Took a perfectly good pump out installed a new one that I bought and it was the one way valve. Then coming back dropped the pump from waste high I roll it over he's busted the bottom out of it. You have to watch these clowns.”
Positive
“I called them first thing in the morning about a broken underground water line. They were at my home by lunch and had it fixed quickly. They communicated well, price was more than reasonable and I couldn't have asked for a better experience. Highly recommend”
“Really great services offered and everything they do is high quality and won't stop until it is done to your satisfaction and done to code. They exceed expectations not just meet them!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 14 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
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Find plumbers near you
Advance Plumbing & Septicisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Green Pond · Maylene · Sayre · Alabaster