Bob Grantham Plumbing
Plumber · Homewood, AL
Our verdict
Excellent craftsman with fair pricing when he takes your job, but communication breakdowns and flaky follow-up create serious risk on estimate phase.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise workmanship quality and professionalism; one mentions 'among the very best tradespeople in 25 years'
Cited in 4 of the 5 reviews we analyzed.
3 of 5 reviewers specifically mention competitive or fair pricing
Cited in 3 of the 5 reviews we analyzed.
3 of 5 reviewers note punctuality and responsiveness when job is accepted
Cited in 3 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 recent reviews documents complete communication breakdown during estimate phase—customer left hanging with no explanation or apology
Cited in 1 of the 5 reviews we analyzed.
Critical communication failure: customer asked three times for written estimate, received none, and plumber stopped responding to texts and calls
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I wish I had a 5-star review for Bob and his son. They were great when they came to look at our plumbing situation and we wanted to go ahead with him. I had to ask three times for a written estimate and he said he sent it or will be sending it, however he never did. He also stopped responding to texts, and calls. I would have been happy if he could’ve said sorry, I can’t do your job but don’t leave people hanging …”
Positive
“Bob and his son installed two water heaters for us and were a pleasure to do business with. I feel like their advice was great and their pricing fair. 100% recommendation.”
“Replaced my outdoor tankless water heater. On time, responsive, thorough, professional, and very competitively priced. Bob and Austin are among the very best tradespeople I’ve dealt with in the past 25 years we’ve lived in the Birmingham area.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 17 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2025.
Should you hire Bob Grantham Plumbing?
Best for
- Budget-conscious homeowners
- Water heater install/repair
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need guaranteed sub-hour response for true emergencies
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Bob Grantham Plumbing?
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Find plumbers near you
Bob Grantham Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Trussville · Alabaster · Maylene · Sayre