Pickle Plumbing & Septic Tank
Plumber · Hueytown, AL
You call them directly — we don't sell your info or route the call.
Our verdict
Excellent workmanship and customer service with strong pricing, but office scheduling communication needs improvement—call ahead to confirm appointment.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Honest, high-quality repairs consistently praised across reviews. 4 of 5 reviewers explicitly mention great technicians (Nick, Devin, Rodney, Judd, Brody) and professional workmanship.
2 cited reviews
“They fixed our plumbing and cleaned out our septic”
“The lady explained everything and was very helpful and kind”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Phone staff goes above and beyond: 1 reviewer reports the office lady 'explained everything and was very helpful and kind' and accommodated scheduling constraints with courtesy calls.
1 cited review
“The lady explained everything and was very helpful and kind”
Fair pricing relative to competitors—one reviewer explicitly contrasted Pickle Plumbing favorably against 'ON TIME CROOKS,' suggesting better value.
1 cited review
“They fixed our plumbing and cleaned out our septic”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Appointment confirmation failure—1 of 5 reviews documents a no-call-ahead appointment that left customer scrambling. Given small review sample, this represents a material scheduling process gap.
Cited in 1 of the 5 reviews we analyzed.
Office scheduling does not confirm appointments with customers. 1 reviewer was never called to verify the scheduled date/time and only learned of the appointment when the technician called on the day of work, forcing them to scramble while at work.
Cited in 1 of the 5 reviews we analyzed.
Inconsistent customer service from office staff. One reviewer reported that staff member 'Erica' was 'not helpful and rude' and 'acts like shes better than me,' contrasting sharply with technician professionalism.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Devin and Rodney came to our home, after we paid way too much money to “ON TIME CROOKS”, and they fixed our plumbing and cleaned out our septic! This is the greatest company in the Birmingham area! Thank you Pickle Plumbing”
“I called for an estimate to empty our Septic Tank. I was completely clueless on the process. The lady that answered the phone explained everything and was very helpful and kind while answering all my questions. I was able to get an appointment within the week. the appointment that was available was from 8 to 12. I explained that there would be an hour that I would be unavailable during that time. They were …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 10 reviews so far. Treat this as a first read.
Newest review in our sample: Oct 2025.
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Find plumbers near you
Pickle Plumbing & Septic Tankisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Maylene · Alabaster · Green Pond