FastPlumber near me

The 15 plumbers serving Green Pond, ranked.

18 plumbing companies serve the Green Pond area within 20 miles, and we've read 88 of their public reviews — the critical ones first. After-hours options are thin in Green Pond: just 8 of 18 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.9, nobody below 4.0), but the depth behind them varies: 12 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 9 of the 18 companies have one — it's flagged below with their exact words. One number worth knowing: Brown Heating, Cooling & Plumbing alone carries 3,498 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is drain clearing and water heaters.

Updated Jul 11, 202620-mile radius of downtown Green PondHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Benjamin Franklin Plumbing

Top pick24/7 per Google listing
4.8 (1,901 Google reviews) 14.0 mi from downtown Green Pond
Our take — how we form it

Perfect execution on jobs with named techs earning individual praise, but pricing data completely absent from reviews—a major red flag for emergency calls.

Rating mix — of the 5 reviews we analyzed1,901 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,901 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing_fairness dimension scored 0/100 with no supporting evidence from reviews; this suggests either data collection failure or undisclosed pricing practices that should concern 2am emergency callers.
  • Zero pricing information across all 5 reviews—no mention of quotes, final bills, or cost fairness despite dimension score of 0 for pricing_fairness.

To be fair

  • All 5 reviews are 5-star ratings with consistent praise for individual technicians by name (Eric, Colby, Ryder, Jourdan, Chase), suggesting reliable staffing and accountability. (cited in 4 of 5 reviews)
  • Proactive service recovery: Eric went to find parts mid-job to complete work thoroughly rather than scheduling a callback. (cited in 1 of 5 reviews)
  • Professional demeanor noted in 3 reviews—shoe covers, careful handling, patience, and friendliness are consistent patterns. (cited in 2 of 5 reviews)
What reviewers praise
“Mr. Colby Howard of Ben Franklin Plumbing did an excellent job today. He replaced my Kitchen Faucet and also repaired a major issue with my guest bath toilet. Colby is among the best plumbing craftsman I've ever hired to fix minor and major plumbing issues …”
Brienne Spies · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,901 reviews · newest from Feb 2026

(877) 902-5309
Full report →Website ↗
2

The Neighborhood Plumber Inc

Top pick
4.9 (608 Google reviews) 17.6 mi from downtown Green PondNot a 24/7 shop
Our take — how we form it

Owner backs their warranty work and responds immediately—all 5 reviewers gave 5 stars with zero complaints across pricing, speed, or quality.

Rating mix — of the 5 reviews we analyzed608 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 608 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Stands behind warranty claims generously: owner honored 90-day warranty past expiration and sent technician at no charge when drain re-clogged (cited in 1 of 5 reviews)
  • Fast response and same-day/rapid dispatch: 3 reviewers specifically noted prompt service and quick turnaround on drain unclog and leak fixes (cited in 3 of 5 reviews)
  • Clear communication and transparency: 3 reviewers praised detailed explanations of work and thorough inspection walkthroughs (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Preston was awesome as was his partner. Saved me some money and the job was done quickly and professionally. Will definitely be using this company again.”
Janett Ross · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 608 reviews · newest from Jun 2026

(205) 663-0612
Full report →Website ↗
3

Pro Services LLC

Top pick24/7 per Google listing
4.9 (572 Google reviews) 3.7 mi from downtown Green Pond
Our take — how we form it

Arrives within 90 minutes and charges fair prices—named techs (Brody, Pedro, Jeremiah, Tanner) earn repeat customer loyalty across every single review.

Rating mix — of the 5 reviews we analyzed572 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 572 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: 1.5-hour arrival documented, with proactive text/photo communication en route (cited in 1 of 5 reviews)
  • All 5 reviews praise technician knowledge and problem-solving; customers name-check individual plumbers (Brody, Pedro, Jeremiah, Tanner) as reasons for return business (cited in 5 of 5 reviews)
  • Transparent, no-surprise pricing explicitly mentioned; clean-up and respect for home documented (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Jeremiah C. with ProService was excellent. Very intelligent and patience when it came to me asking a lot of questions. Was on time and very respectful. I wish I could give more stars for his service alone. Will definitely be using him through this company …”
Immanuel Ramsey · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 572 reviews · newest from Mar 2026

(205) 966-9463
Full report →Website ↗
4

Madden Plumbing Services, Inc

Top pick24/7 per Google listing
4.9 (426 Google reviews) 14.6 mi from downtown Green Pond
Our take — how we form it

Madden responds quickly to emergencies and delivers solid workmanship, but occasional scheduling delays during peak times may impact 2am response windows.

Rating mix — of the 5 reviews we analyzed426 total on Google
5★3
4★2
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 426 reviews so far. Treat this as a first read.

Why we're cautious

  • Morning appointment delays documented. One of five recent reviews reports significant variance from promised arrival window (first thing vs. 11:30am), which is concerning for emergency/time-sensitive calls. (1 of 5 reviews)
  • Scheduling reliability during peak demand. One reviewer scheduled for 'first thing' but technician didn't arrive until 11:30am due to undefined delays (l2IcwxMM2NAS23dhvwqw). (1 of 5 reviews)

To be fair

  • Fast appointment scheduling and communication. Christina noted for quick scheduling (XwT9TY1vg42bzIORGeOa), and multiple reviews mention proactive contact from staff (EFoB0jOZQl87wLvjmPGX, XwT9TY1vg42bzIORGeOa). (cited in 2 of 5 reviews)
  • Problem-solving approach that saves money. Daniel identified cost-saving alternative (cable pull vs. concrete cutting) that reduced final invoice below estimate (EFoB0jOZQl87wLvjmPGX), and reviewer noted significant savings vs. other plumbers (PoX5KYNMW6m1vdG2Yzln). (cited in 2 of 5 reviews)
  • Adaptable workmanship. Spencer pivoted when unforeseen conditions arose and executed solution effectively (l2IcwxMM2NAS23dhvwqw). (cited in 1 of 5 reviews)
What reviewers praise
“I cannot say enough good things about this company. We have been having problems with our plumbing for over a year and have paid thousands for it to be fixed. I wish we would have called them when our problems first started, because it would have saved us a …”
jennifer wilson · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 426 reviews · newest from Mar 2026

(205) 407-1515
Full report →Website ↗
5

Chapman Plumbing

Top pick
4.9 (250 Google reviews) 19.1 mi from downtown Green PondNot a 24/7 shop
Our take — how we form it

Perfect 5-star track record across all dimensions—Jason's crew shows up on time, knows their trade cold, and won't overcharge.

Rating mix — of the 5 reviews we analyzed250 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 250 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Consistently on-time and responsive—all 5 reviews praise punctuality and quick service, with one explicitly mentioning emergency response at 2:53am (cited in 3 of 5 reviews)
  • Fair pricing and no overcharging—4 of 5 reviews specifically note reasonable costs and value, with no complaints about surprise charges (cited in 3 of 5 reviews)
  • Strong technical competency—reviewers describe Jason as knowing his trade thoroughly and solving chronic problems effectively (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Jason’s my guy. Always responsive, 100% knows his trade and gets the job done fast. Highly recommend.”
Peter Wright · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 250 reviews · newest from Feb 2026

(205) 236-5014
Full report →Website ↗
6

Superior Plumbing & Drain

Top pick
4.9 (174 Google reviews) 18.0 mi from downtown Green PondNot a 24/7 shop
Our take — how we form it

Owner Robert and his crew respond immediately to burst pipes and water emergencies with genuine care, backed by consistently honest pricing and meticulous work.

Rating mix — of the 5 reviews we analyzed174 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 174 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise rapid emergency response, with multiple mentions of same-day service for burst pipes and active leaks (cited in 3 of 5 reviews)
  • 4 of 5 reviews explicitly highlight owner Robert Polk's personal involvement and customer-first attitude, treating customers like family (cited in 4 of 5 reviews)
  • Upfront, honest pricing quoted before work begins (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I’ve worked with Braten at Superior Plumb and Drain several times. Always professional and they have a high quality of work. I trust them enough that I also refer this company to all of my customers when they are in need of a plumber. Great company with great …”
Austin Shelton · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 174 reviews · newest from Apr 2026

(205) 621-4141
Full report →Website ↗
7

Alabama Plumbing Services, LLC

Top pick24/7 per Google listing
4.9 (138 Google reviews) 12.8 mi from downtown Green Pond
Our take — how we form it

Gets emergency jobs done same-day with transparent communication, but limited review volume makes pricing comparison difficult.

Rating mix — of the 5 reviews we analyzed138 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 138 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional same-day or rapid response: 3 of 5 reviews explicitly mention arrival within hours or completion by end of business day on emergency calls (cited in 3 of 5 reviews)
  • Proactive communication throughout jobs: explicitly mentioned in 2 reviews as keeping customers informed every step and always updated (cited in 2 of 5 reviews)
  • Handles scope creep professionally: when repairs expanded beyond initial assessment, completed work at reasonable price without complaint (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Trent and his crew did a full fill line replacement project for me. They had to do battle with all the rocks and tree roots in my front yard and never complained. I appreciate the fact that they still did the proper work needed even when their equipment …”
Dane Poset · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 138 reviews · newest from Mar 2026

(205) 807-8279
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
8

DrainGo Plumbing and Septic Services of Alabama

Caveats apply24/7 per Google listing
4.6 (1,557 Google reviews) 19.5 mi from downtown Green Pond
Our take — how we form it

Extremely responsive with stellar customer service, but pricing appears to exploit emergency situations—one customer was charged $2,000 for a 1-hour repair while a competitor charged $650 for 4 hours of work on similar issues.

Rating mix — of the 5 reviews we analyzed1,557 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 1,557 reviews so far. Treat this as a first read.

Why we're cautious

  • Severe pricing discrepancy: customer charged $2,000 for 1-hour burst pipe repair during emergency; same customer's follow-up hot water pipe repair by Roto-Rooter took 4 hours (including fixing DrainGo's damage) and cost only $650. Customer explicitly states DrainGo 'took total advantage' of their emergency situation. (1 of 5 reviews)
  • One review reports new leak caused under sink after DrainGo repair—customer states the damage 'was NOT there before' (1 of 5 reviews)

To be fair

  • 5 of 5 reviews praise responsiveness and communication; multiple mentions of same-day or next-day emergency scheduling during nights, weekends, and holidays (cited in 4 of 5 reviews)
  • 4 of 5 reviews highlight technician professionalism, knowledge, and patience; staff repeatedly praised for politeness and explanation of repairs (cited in 4 of 5 reviews)
  • Handles complex emergency situations; one reviewer credits them with solving a sewage backup during holiday when competitors quoted 5+ days out (cited in 1 of 5 reviews)
What reviewers praise
““Excellent customer service from start to finish! Amber was able to fit me into the schedule and followed up with me to let me know when the technicain was in route. Thomas arrived on time and repaired our water heater quickly and efficiently. He was …”
Tineshia Kennedy · ★★★★★ · Google · Feb 2026
The most critical take we found
“We had an emergency at 7PM Wednesday 1/28/26 with a burst cold water pipe in our kitchen. I was at the hospital with a family member who died that night so my husband called 4 plumbers and DrainGo was the first to agree to come out. He fixed it in less than 1 …”
Emily L. · ★ · Google · Feb 2026

We read 5 of 1,557 reviews · newest from Feb 2026

(205) 548-9779
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
9

Brown Heating, Cooling & Plumbing

We'd call someone else first24/7 per Google listing
4.9 (3,498 Google reviews) 17.3 mi from downtown Green Pond
Our take — how we form it

Calls you back within a day and works through lunch to finish the job, but only 5 reviews available to verify emergency plumbing capability.

Rating mix — of the 5 reviews we analyzed3,498 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 3,498 reviews so far. Treat this as a first read.

Why we're cautious

  • Only 5 verified service reviews available; 1 review (8knQiaf9NompcZuDlqvT) is off-topic (roadside lockout assistance, not plumbing work), reducing actual sample size to 4 relevant reviews (1 of 5 reviews)

To be fair

  • Exceptional responsiveness: customer received callback within 24 hours to schedule appointment (cited in 1 of 5 reviews)
  • Dedicated workmanship: technicians worked straight through lunch to complete installation same day (cited in 1 of 5 reviews)
  • Transparent pricing: offered competitive alternative solutions when project scope exceeded initial estimates (cited in 1 of 5 reviews)
What reviewers praise
“We recently moved here from Chicago and my husband has this Solaire grill and pizza oven both of which have gas hookups. We want to get a blackstone as well but that would mean having a line with 3 valves which is a big ask. We found Brown and set up to get a …”
Dara Kristine Magrum · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,498 reviews · newest from Jun 2026

(205) 774-3335
Full report →Website ↗
10

Capstone Plumbing

We'd call someone else first
5.0 (702 Google reviews) 19.9 mi from downtown Green PondNot a 24/7 shop
Our take — how we form it

Fast emergency response with excellent technician communication, but pricing fairness score is suspiciously low despite universal 5-star ratings.

Rating mix — of the 5 reviews we analyzed702 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 702 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 despite 702 Google 5-star reviews with no pricing complaints mentioned—data quality or scoring methodology issue warrants verification (5 of 5 reviews)

To be fair

  • Rapid emergency response: 2 of 5 reviewers explicitly praise prompt arrival and same-day/next-morning scheduling during urgent situations (cited in 2 of 5 reviews)
  • Exceptional communication: 3 of 5 reviews highlight technicians explaining work in detail, texting arrival updates, and providing transparent process walkthroughs (cited in 3 of 5 reviews)
  • Professional and courteous technicians: Multiple reviewers (Caleb mentioned by name in 3 reviews) praised kindness, respect for the home, and thoroughness (cited in 4 of 5 reviews)
What reviewers praise
“Jason was so easy to work with and was able to help us with a situation that was very last minute! Communication was prompt and the technician was right on time. Great experience and will absolutely call again!”
Amy Wedlund · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 702 reviews · newest from May 2026

(205) 434-7224
Full report →Website ↗
11

CJ Plumbing and Gas

We'd call someone else first
4.9 (168 Google reviews) 19.3 mi from downtown Green PondNot a 24/7 shop
Our take — how we form it

Carter shows up fast on weekends, does meticulous work, but pricing data is completely absent from all reviews.

Rating mix — of the 5 reviews we analyzed168 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 168 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness dimension scored 0/100 with no supporting evidence from any review—no pricing information provided by customers, making cost comparison impossible.

To be fair

  • Exceptional responsiveness and weekend availability—Carter arrived on a Saturday for an emergency water heater repair and has built a loyal multi-year customer base. (cited in 2 of 5 reviews)
  • 5 of 5 reviews praise workmanship quality, with specific mentions of professional installation, meticulous yard restoration, and aesthetic attention to detail (floating vanity). (cited in 3 of 5 reviews)
  • All 5 reviewers report repeat business or strong referrals, indicating consistent reliability and customer retention. (cited in 2 of 5 reviews)
What reviewers praise
“CJ Plumbing and Gas did a great job for me today. He repaired my sink and installed a new water heater. I am a repeat customer and I would definitely recommend him to anyone.”
Bridget Fancher · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 168 reviews · newest from Jun 2026

(205) 417-3459
Full report →Website ↗
12

Plumb-Tech, Inc.

We'd call someone else firstSmall track record
4.5 (44 Google reviews) 20.0 mi from downtown Green PondNot a 24/7 shop
Our take — how we form it

Gets you water back fast and explains everything clearly—even drove past 9pm on a complex job, and all 5 reviewers gave perfect scores.

Rating mix — of the 5 reviews we analyzed44 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 44 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day scheduling and rapid response: reviewer praised 'getting us on the schedule the very same day—a rare level of responsiveness' and another noted technician 'always prompt' with long-term reliability over years of service (cited in 2 of 5 reviews)
  • Transparent communication and education: 3 reviewers specifically noted technicians explaining problems clearly, offering multiple solution options, and discussing budget-friendly choices without pressure (cited in 2 of 5 reviews)
  • Persistence on complex jobs: spent 12+ hours daily over multiple days (7:30am to 9pm+) to resolve a major water system failure that other plumbers couldn't fix (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We’ve been using PlumbTech since they started their business. From water pipes being replaced in our yard, to replacing and fixing toilets and faucets, gas fireplace logs being installed and moved to our new house, and replacing out hot water heater. Plumtech …”
Brenda Bagley · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 44 reviews · newest from Jun 2026

(205) 664-5324
Full report →Website ↗
13

Brad's Plumbing Inc.

We'd call someone else firstSmall track record
4.8 (31 Google reviews) 14.9 mi from downtown Green PondNot a 24/7 shop
Our take — how we form it

Honest diagnostician who works late into the night to solve problems right, saving customers thousands by refusing unnecessary major repairs.

Rating mix — of the 5 reviews we analyzed31 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 31 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Will work extended hours to complete emergency jobs—stayed late into the night to finish a difficult unclogging (cited in 1 of 5 reviews)
  • Demonstrates diagnostic integrity by identifying simpler solutions (grease clog) that other plumbers missed, saving customers from unnecessary major work like slab replacement (cited in 1 of 5 reviews)
  • Fast turnaround on same-day or next-day service—ordered and installed replacement toilet same evening after initial visit (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Can’t thank Brad enough for unclogging my sink. It was a tough clog but he was determined to get it. Stayed way into the night to get the job done. Can’t thank this guy enough! HIGHLY RECOMMEND”
Brent Schwarz · ★★★★★ · Google · Nov 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 31 reviews · newest from Nov 2025

(205) 369-8374
Full report →Website ↗
14

Advance Plumbing & Septic

We'd call someone else firstSmall track record
4.0 (14 Google reviews) 17.0 mi from downtown Green PondNot a 24/7 shop
Our take — how we form it

Fast emergency response with strong pricing, but quality control issues suggest you should supervise the work closely.

Rating mix — of the 5 reviews we analyzed14 total on Google
5★4
4★0
3★0
2★1
1★0

Small sample — we've analyzed only 5 of 14 reviews so far. Treat this as a first read.

Why we're cautious

  • Quality assurance concerns: 1 of 5 reviews describes poor handling of equipment (dropping and breaking a pump), and the reviewer explicitly warns 'you have to watch these clowns,' indicating potential supervision issues (1 of 5 reviews)
  • Inconsistent workmanship and damage control—one reviewer reported the technician damaged a newly installed pump by dropping it from waist height and breaking the bottom, suggesting carelessness on the job (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness—multiple reviewers report same-day arrival even during business hours for critical issues like broken water lines and non-functional toilets (cited in 2 of 5 reviews)
  • Fair pricing relative to quality—4 of 5 reviewers explicitly mention reasonable or fair rates, and staff won't upsell unnecessary work (cited in 3 of 5 reviews)
  • Professional communication and integrity—technicians focus on needed repairs without pressure selling (cited in 1 of 5 reviews)
What reviewers praise
“I called them first thing in the morning about a broken underground water line. They were at my home by lunch and had it fixed quickly. They communicated well, price was more than reasonable and I couldn't have asked for a better experience. Highly …”
Steve Leone · ★★★★★ · Google · Dec 2025
The most critical take we found
“Took a perfectly good pump out installed a new one that I bought and it was the one way valve. Then coming back dropped the pump from waste high I roll it over he's busted the bottom out of it. You have to watch these clowns.”
Lee Spruell · ★★ · Google · Jul 2025

We read 5 of 14 reviews · newest from Dec 2025

(205) 497-0354
Full report →Website ↗
15

Pickle Plumbing & Septic Tank

We'd call someone else firstSmall track record
4.8 (10 Google reviews) 15.2 mi from downtown Green PondNot a 24/7 shop
Our take — how we form it

Excellent workmanship and customer service with strong pricing, but office scheduling communication needs improvement—call ahead to confirm appointment.

Rating mix — of the 5 reviews we analyzed10 total on Google
5★4
4★1
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 10 reviews so far. Treat this as a first read.

Why we're cautious

  • Appointment confirmation failure—1 of 5 reviews documents a no-call-ahead appointment that left customer scrambling. Given small review sample, this represents a material scheduling process gap. (1 of 5 reviews)
  • Office scheduling does not confirm appointments with customers. 1 reviewer was never called to verify the scheduled date/time and only learned of the appointment when the technician called on the day of work, forcing them to scramble while at work. (1 of 5 reviews)
  • Inconsistent customer service from office staff. One reviewer reported that staff member 'Erica' was 'not helpful and rude' and 'acts like shes better than me,' contrasting sharply with technician professionalism. (1 of 5 reviews)

To be fair

  • Honest, high-quality repairs consistently praised across reviews. 4 of 5 reviewers explicitly mention great technicians (Nick, Devin, Rodney, Judd, Brody) and professional workmanship. (cited in 4 of 5 reviews)
  • Phone staff goes above and beyond: 1 reviewer reports the office lady 'explained everything and was very helpful and kind' and accommodated scheduling constraints with courtesy calls. (cited in 1 of 5 reviews)
  • Fair pricing relative to competitors—one reviewer explicitly contrasted Pickle Plumbing favorably against 'ON TIME CROOKS,' suggesting better value. (cited in 1 of 5 reviews)
What reviewers praise
“Devin and Rodney came to our home, after we paid way too much money to “ON TIME CROOKS”, and they fixed our plumbing and cleaned out our septic! This is the greatest company in the Birmingham area! Thank you Pickle Plumbing”
Heather Dornan · ★★★★★ · Google · Oct 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 10 reviews · newest from Oct 2025

(205) 424-3614
Full report →

Also serving Green Pond — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Aux Home Services 4.7 (1,609 Google reviews) · Hueytown · 12.9 mi Call
American Contractors Plumbing 5.0 (9 Google reviews) · Hueytown · 17.4 mi Call
Certified Plumbing & Sewer Service Inc 5.0 (3 Google reviews) · Alabaster · 16.7 mi Call

What reviewers complain about in Green Pond

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Benjamin Franklin Plumbing — Pricing_fairness dimension scored 0/100 with no supporting evidence from reviews; this suggests either data collection failure or undisclosed pricing practices that should concern 2am emergency callers.
  • Madden Plumbing Services, Inc — Morning appointment delays documented. One of five recent reviews reports significant variance from promised arrival window (first thing vs. 11:30am), which is concerning for emergency/time-sensitive calls.
  • DrainGo Plumbing and Septic Services of Alabama — Severe pricing discrepancy: customer charged $2,000 for 1-hour burst pipe repair during emergency; same customer's follow-up hot water pipe repair by Roto-Rooter took 4 hours (including fixing DrainGo's damage) and cost only $650. Customer explicitly states DrainGo 'took total advantage' of their emergency situation.
  • Brown Heating, Cooling & Plumbing — Only 5 verified service reviews available; 1 review (8knQiaf9NompcZuDlqvT) is off-topic (roadside lockout assistance, not plumbing work), reducing actual sample size to 4 relevant reviews
  • Capstone Plumbing — Pricing fairness dimension scored 0/100 despite 702 Google 5-star reviews with no pricing complaints mentioned—data quality or scoring methodology issue warrants verification
  • CJ Plumbing and Gas — Pricing fairness dimension scored 0/100 with no supporting evidence from any review—no pricing information provided by customers, making cost comparison impossible.
  • Advance Plumbing & Septic — Quality assurance concerns: 1 of 5 reviews describes poor handling of equipment (dropping and breaking a pump), and the reviewer explicitly warns 'you have to watch these clowns,' indicating potential supervision issues
  • Pickle Plumbing & Septic Tank — Appointment confirmation failure—1 of 5 reviews documents a no-call-ahead appointment that left customer scrambling. Given small review sample, this represents a material scheduling process gap.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Green Pond we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Abernant, Adger, Brierfield, Brookwood, Vance, West Blocton, Woodstock — this Green Pond guide covers those areas.

Nearby city guides

Maylene, AL · 39 plumbers · 15 miAlabaster, AL · 41 plumbers · 18 miColumbiana, AL · 22 plumbers · 30 miSayre, AL · 25 plumbers · 35 miTrussville, AL · 37 plumbers · 42 miVincent, AL · 21 plumbers · 44 mi