Tennessee Standard Plumbing and Drain
5.0★ across 645 reviews; workmanship=28 and communication=8 in 100 analyzed reviews. Tankless water heater installs completed in a single day; techs text arrival times and explain options without pressure.
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
What reviewers keep saying
- workmanship=28 in 100 analyzed reviews; tankless heater + whole-house sediment filter installed in one day, left spotless with full system walkthrough. (cited in 2 of 100 reviews)
- communication=8 in 100 reviews; techs send arrival texts and phone calls, explain all options without upselling. (cited in 2 of 100 reviews)
- Same-day emergency response confirmed in 7 reviews; gas water heater failure on a Friday resolved same day. (cited in 2 of 100 reviews)
What reviewers complain about
- Pricing acknowledged as higher than competitors per 3+ reviews; one repeat customer notes they cost more but still use them. (1 of 100 reviews)
“Logan installed a new water spigot in my homes garage (since there was never one put in originally inside or out). Logan did a great job and was very personable, clean and responsive time wise. Will request him and use Tennessee Standard again for sure.”
“Didn't even try to look at the issue we had with the bathtub, wanted to tear out the kitchen wall. Did not look at the stems for the hot and cold water, did not try to figure out if we had a clogged pipe. Just said it would cost us $1225 to tear the wall out …”
We read 100 of 645 reviews · newest from Feb 2026