The 13 plumbers serving Crossville, ranked.

13 plumbing companies serve the Crossville area within 20 miles, and we've read 64 of their public reviews — the critical ones first. 9 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.8, nobody below 4.0), but the depth behind them varies: 4 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 7 of the 13 companies have one — it's flagged below with their exact words. One number worth knowing: Mr. Rooter Plumbing of Crossville alone carries 721 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown CrossvilleHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 64 reviews across 13 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Sherrill Pumping

Top pick24/7 per Google listing

5.0 (447 Google reviews) 1.5 mi from downtown Crossville

Our take — how we form it

5.0★ across 447 reviews; septic emergency crew stayed until 8:15 PM to clear a clog they discovered after initial pump-out — professional=2, workmanship=1 across 5 analyzed reviews.

Rating mix — of the 5 reviews we analyzed447 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 447 reviews so far. Treat this as a first read.

What reviewers keep saying

Showed up afternoon on a Friday for a Monday-morning call during a septic backup, then stayed past 8 PM until the clog was fully resolved (cited in 1 of 5 reviews)
Evening emergency dispatch: called afternoon on a serious double-bathroom sewage backup and crew arrived same evening, avoided overnight sewage in home (cited in 1 of 5 reviews)
Fairly priced in cold and light snow conditions — worked hard and quick in difficult weather (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Thank God for these men... They came out due to a sewer backup, to our new home we purchased Jan 16 2026. They talked us through what they are doing and what they did. I may be new but they are now our guys ... Great company.. y'all need work please call …”

Carrie Jo Roberts · ★★★★★ · Google · Jan 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 447 reviews · newest from Jan 2026

(931) 200-0425

Full report →Website ↗

Action Plumbing, Heating and Cooling

Top pick24/7 per Google listing

4.8 (388 Google reviews) 1.9 mi from downtown Crossville

Our take — how we form it

4.8★ across 388 reviews; fast_response=3 and professional=4 in 5 sampled; technicians arrive on time, walk through diagnostics step-by-step, and complete within-hour repairs; slow_response flagged in 1 of 5 sampled reviews.

Rating mix — of the 5 reviews we analyzed388 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 388 reviews so far. Treat this as a first read.

What reviewers keep saying

Technician completed tankless water heater diagnostic and upgrade within one hour of arriving per 1 review. (cited in 1 of 5 reviews)
On-time arrivals with thorough pre-work explanation in 3 of 5 sampled reviews; technicians describe all planned work before starting. (cited in 3 of 5 reviews)
Maintenance plan offering with multi-year renewal confirmed in 1 review; signed up again at a home show. (cited in 1 of 5 reviews)

What reviewers complain about

slow_response theme noted in 1 of 5 sampled reviews; HVAC installation timeline involved extended scheduling after the initial assessment visit. (1 of 5 reviews)

What reviewers praise

“Action technician David Flynn arrive promptly as set up for a service call. My tankless water heater was not recirculating the water efficiently. When the hot water supply was turned on at a faucet, it took several minutes for hot water to arrive. David …”

Ray Fumi · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 388 reviews · newest from Mar 2026

(931) 771-1829

Full report →Website ↗

Martin Plumbing LLC

Top pick24/7 per Google listing

4.2 (73 Google reviews) 1.2 mi from downtown Crossville

Our take — how we form it

4.2★ on 73 reviews but only 5 analyzed — all 5-star; professional=4, workmanship=2 in those 5; Frank and Ben praised by name for water heater and water line work; arrived within 20 minutes for cracked pipe emergency.

Rating mix — of the 5 reviews we analyzed73 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 73 reviews so far. Treat this as a first read.

What reviewers keep saying

Arrived within 20 minutes for cracked pipe emergency; Frank and Josh explained work clearly and priced fairly for emergency call (cited in 1 of 5 reviews)
Named technicians Frank, Ben, Drew, Mark praised across multiple visits for clean installation work and handling out-of-town homeowners' emergencies (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Great communication from start to finish. Prompt, efficient, clean and friendly service. Highly recommend.”

Breika Schrade · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 73 reviews · newest from Feb 2026

(931) 484-0866

Full report →Website ↗

CMC Plumbing Service of Crossville

Top pick24/7 per Google listing

5.0 (61 Google reviews) 4.4 mi from downtown Crossville

Our take — how we form it

CMC Plumbing's Colin earns a perfect 5★ across 61 reviews with 100% positive sentiment in 5 sampled reviews; all 5 reviewers cite fair pricing and 4 of 5 mention professionalism.

Rating mix — of the 5 reviews we analyzed61 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 61 reviews so far. Treat this as a first read.

What reviewers keep saying

Pricing consistently flagged as below market rate — 4 of 5 sampled reviews mention cost favorably, with one repeat customer noting Colin gives discounts after the first job (cited in 4 of 5 reviews)
Carries parts on the truck and arrives knowing the fix — came immediately after a major water leak call and resolved it same visit per 1 of 5 reviews (cited in 2 of 5 reviews)
Completes work when promised and cleans up after himself — confirmed across commercial and residential jobs in 4 of 5 sampled reviews (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Collin was highly recommended to me. He was very friendly and knew exactly what was needed to fix my water leak and had all the parts on his truck. Prices are very reasonable and he is very professional. I will definitely be using CMC plumbing & gas services …”

INAWEOFU · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 61 reviews · newest from Feb 2026

(931) 742-9222

Full report →Website ↗

Cumberland Comfort Pros llc.

Top pick24/7 per Google listingSmall track record

4.9 (42 Google reviews) 5.5 mi from downtown Crossville

Our take — how we form it

4.9★ across 42 reviews; 5 of 5 sampled are 5-star with consistent themes: on-time arrival, transparent pricing, and a tankless water heater + gas line install that exceeded expectations.

Rating mix — of the 5 reviews we analyzed42 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 42 reviews so far. Treat this as a first read.

What reviewers keep saying

Completed tankless water heater install and gas line run for new-to-area customer; went "over and beyond" per reviewer — pricing and quality cited positively (cited in 1 of 5 reviews)
Fixed HVAC unit correctly on first visit after another local company failed — and caught electrical issues not in original scope (cited in 2 of 5 reviews)
Arrived on time or early in 2 of 5 sampled reviews; technicians described as patient and responsive to questions (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We are new to the area. We started with another Heating andAir Company to do regular check up. They could not come out for about 2 months. It was real important or us to get the heat checked out before we got cold weather. Cumberland Comfort Pros got us …”

Valerie · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 42 reviews · newest from Mar 2026

(931) 200-6072

Full report →Website ↗

Lee and Grant Plumbing Repair

Top pick24/7 per Google listingSmall track record

4.9 (36 Google reviews) 2.1 mi from downtown Crossville

Our take — how we form it

4.9★ across 36 reviews; fair_pricing=1, fast_response=1 in 5 analyzed reviews — Brandon worked a weekend water heater in between jobs so customer wouldn't go without hot water.

Rating mix — of the 5 reviews we analyzed36 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 36 reviews so far. Treat this as a first read.

What reviewers keep saying

Weekend scheduling squeeze-in: water heater went out Saturday, Brandon worked customer in between other jobs rather than making them wait until Monday (cited in 1 of 5 reviews)
Pricing cited as 'very fair' in 3 of 5 analyzed reviews — plumber-cost=3 mentions across the batch (cited in 3 of 5 reviews)
Extensive job completed 'promptly and perfectly' with fast follow-up on post-job questions (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Brandon is the real deal! He knew exactly what was needed to repair my old black pipe water line and got it done super fast. Price was great. Highly recommend”

Anthony Alegria · ★★★★★ · Google · Nov 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 36 reviews · newest from Nov 2025

(931) 202-1397

Full report →

AnD Maintenance Plumbing Co

Top pickSmall track record

5.0 (25 Google reviews) 16.2 mi from downtown CrossvilleNot a 24/7 shop

Our take — how we form it

5.0★ across 25 reviews; all 5 sampled are 5-star — written estimates provided upfront, on-time arrival in every account, and themeCounts.professional=5 across the full sample.

Rating mix — of the 5 reviews we analyzed25 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.

What reviewers keep saying

Written estimates provided before work starts — cited explicitly in 2 of 5 reviews; no pricing surprises reported (cited in 2 of 5 reviews)
On-time or early arrival in 2 of 5 reviews; owner-technician personally responsive to pre-job questions (cited in 2 of 5 reviews)
Thorough cleanup after every job — cited in 1 review; respectful of property in multiple accounts (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Prompt, courteous and they cleaned up everything when they were done. Very professional. We use AnD Maintenance for all our plumbing and propane needs.”

Donna Martin · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 25 reviews · newest from Feb 2026

(318) 542-2584

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Mr. Rooter Plumbing of Crossville

Caveats apply24/7 per Google listing

4.8 (721 Google reviews) 4.8 mi from downtown Crossville

Our take — how we form it

4.8★ across 721 reviews; 3 of 5 sampled are 5-star but 2 flag steep pricing — $400 for a ball valve and insulation, and high cost on an electric tankless that wasn't fully resolved.

Rating mix — of the 5 reviews we analyzed721 total on Google

5★3

4★1

3★1

2★0

1★0

Small sample — we've analyzed only 5 of 721 reviews so far. Treat this as a first read.

Why we're cautious

Wrong technician dispatched for electric tankless job — sent a gas water heater tech; unit error code unresolved at job completion (1 of 5 reviews)
Pricing flagged in 3 of 5 sampled reviews — $400 for a PVC ball valve + insulation (under $50 in parts, ~15 min labor) and high cost on an incompletely resolved tankless repair (3 of 5 reviews)

To be fair

Same-day dispatch confirmed in multiple reviews — Luke arrived within the hour in at least 2 of 5 sampled cases (cited in 2 of 5 reviews)
Owner personally shows up on complex jobs — cited directly in 1 of 5 reviews as differentiating customer care (cited in 1 of 5 reviews)

What reviewers praise

“Amazing experience with the Mr. Rooter team; the task was completed within a few hours, including the inspection. Trustworthy, safe, and highly recommended.”

Sasra Deesha · ★★★★★ · Google · Feb 2026

The most critical take we found

“I called a central service and told them that I needed an Rheem electric tankless repair done. Unfortunately, the service sent us a gas water heater repair man from Mr. Rooter. He did try to fix the problem, he did what he could. We still have the error code …”

Marty Riddle · ★★★ · Google · Dec 2025

We read 5 of 721 reviews · newest from Feb 2026

(931) 210-6005

Full report →Website ↗

Innovative Home Services

Caveats apply24/7 per Google listing

4.8 (249 Google reviews) 6.5 mi from downtown Crossville

Our take — how we form it

Bathroom remodel specialist with 249 Google reviews at 4.8★; 2 of 5 sampled reviews cite shower/tub conversion work, but one 1-star review alleges deceptive billing during a water damage emergency.

Rating mix — of the 5 reviews we analyzed249 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 249 reviews so far. Treat this as a first read.

Why we're cautious

Predatory sales tactic alleged: restoration crew reportedly told grieving widow her insurance would cover everything and rushed her signature during an active water flood; she received no follow-through or resolution (1 of 5 reviews)
1-star review alleges restoration staff pressured a vulnerable widow to sign paperwork under duress, claiming insurance would cover costs — reviewer calls the company a 'fraud and a rip off' (1 of 5 reviews)

To be fair

Shower and bath conversion crew (Eddie, Jeremy, Danny, Tristan) praised for thorough cleanup and keeping homeowners informed throughout multi-day installs in 2 of 5 sampled reviews (cited in 2 of 5 reviews)
Technicians proactively identified hidden defects in an older home during a bathroom remodel, fixing issues without being asked (cited in 1 of 5 reviews)

What reviewers praise

“First class professional and friendly installation crew!!! Eddie and Jeremy took every opportunity to make sure our shower install was exactly as anticipated from beginning to completion. Office staff was amazing as well, always prompt and efficient …”

Michelle Friedrich · ★★★★★ · Google · Feb 2026

The most critical take we found

“Innovative restoration staff came in my home, promising me that my insurance would cover everything not to worry to sign the paper and they shoved it in my face. I had water over my ankles and my living room going down my hallway. I was a widow woman having …”

william manery (Karen) · ★ · Google · Feb 2026

We read 5 of 249 reviews · newest from Feb 2026

(931) 707-7700

Full report →Website ↗

Integrity Plumbing

Caveats applySmall track record

4.3 (16 Google reviews) 1.6 mi from downtown CrossvilleNot a 24/7 shop

Our take — how we form it

Solo operator Frank Lapp earns 4.3★ across 16 reviews with themeCounts showing workmanship=3 and fast_response=2, but a 1-star review documents a $83.50 charge for a 5-minute plunge of an elderly woman's toilet.

Rating mix — of the 5 reviews we analyzed16 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 16 reviews so far. Treat this as a first read.

Why we're cautious

With only 16 total reviews, 1 documented case of arriving unannounced 2 hours early and billing $83.50 for 5 minutes of work is a meaningful signal — particularly when the client was elderly and vulnerable (1 of 5 reviews)
Showed up 2 hours early without notice, disrupting a business conference call, then charged $83.50 to plunge a toilet for 5 minutes — value complaint from an 88-year-old woman's family (1 of 5 reviews)

To be fair

Never upsells or inflates prices — cited as a unique trait in the plumbing profession, with water heater replacement + commode install + sink repairs costing less than expected in 2 of 5 sampled reviews (cited in 2 of 5 reviews)
Same-day or fast response confirmed in 2 of 5 sampled reviews, including water heater replacement hauled away same visit (cited in 2 of 5 reviews)
Quality workmanship with quality materials cited in 3 of 5 sampled reviews across diverse job types (cited in 3 of 5 reviews)

What reviewers praise

“I have had Frank work on many plumbing issues over the past few years. He’s an experienced & very knowledgeable professional. He does quality work at a reasonable price. He is extremely good at diagnosing problems and if it is something he feels is out of …”

Stav P · ★★★★★ · Google · Jan 2026

The most critical take we found

“My 88 yr old mother had problems with a toilet not flushing properly. I replaced the valve kit/flapper but still had problems so I called Integrity Plumbing. The guy showed up two hours earlier than he said he would. I had just gotten on a business/conference …”

John T · ★ · Google · Jan 2018

We read 5 of 16 reviews · newest from Jan 2026

(931) 644-0191

Full report →Website ↗

Garrison's Plumbing

Caveats applySmall track record

4.0 (12 Google reviews) 3.2 mi from downtown CrossvilleNot a 24/7 shop

Our take — how we form it

4★ Google across 12 reviews; 5 analyzed reviews split 4 five-stars / 1 one-star; water heater installs are the documented specialty at $188 labor vs $1,700 competitor quotes; after-hours emergency confirmed.

Rating mix — of the 5 reviews we analyzed12 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 12 reviews so far. Treat this as a first read.

Why we're cautious

Rude initial phone interaction: no proper greeting, told caller 'I better hurry' — single complaint but from thin review pool (<25 reviews warrants flagging) (1 of 5 reviews)
1 of 5 reviews cites rude phone manner — no greeting, told caller to hurry; unprofessional first impression documented (1 of 5 reviews)

To be fair

Water heater install completed for $188 labor vs $1,700 Mr. Rooter quote; tankless install cited as prompt, quality work at fair price (cited in 2 of 5 reviews)
After-hours emergency response confirmed: arrived within an hour on Christmas Eve for burst pipe, fixed in short time (cited in 1 of 5 reviews)

What reviewers praise

“Did a tankless hot water heater install on my home, and some other plumbing work that needed taken care of. Prompt, quality work, and a fair price!!”

levi archambault · ★★★★★ · Google · Feb 2024

The most critical take we found

“Rude and very unprofessional. When he answered the phone he didn't have any proper greeting other than a frustrated hello and said he was I better hurry and say what i need to because was busy. Very unpleasant!”

Brett Keith · ★ · Google · Jun 2017

We read 5 of 12 reviews · newest from Feb 2024

(931) 787-2937

Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore

Hiller Plumbing, Heating, Cooling, & Electrical

We'd call someone else first24/7 per Google listingSmall track record

4.4 (14 Google reviews) 7.0 mi from downtown Crossville

Our take — how we form it

4.4★ across 14 reviews; 5 analyzed split 3 five-stars / 2 one-stars with reviewConsistency=0.04 — extreme polarization; Sunday emergency repair confirmed but upsell complaints and trip-charge disputes on members documented.

Rating mix — of the 5 reviews we analyzed14 total on Google

5★3

4★0

3★0

2★0

1★2

Small sample — we've analyzed only 5 of 14 reviews so far. Treat this as a first read.

Why we're cautious

Membership fee charged despite being a member; upsell on every maintenance visit — 2 separate 1-star reviews about trust/billing issues from thin review pool (2 of 5 reviews)
Members charged trip fee despite membership — 'be very careful' warning from 1-star reviewer about consistent upsell on maintenance calls (1 of 5 reviews)
Lost well license without warning — called customer 1-2 hours before scheduled work to cancel; months of coordination wasted (1 of 5 reviews)

To be fair

Sunday emergency repair completed on time, billed fairly — tech fit customer in, gave repair window, showed up on time (cited in 1 of 5 reviews)
Gas line + water leak same-day dispatch with 3 techs contributing on complex multi-issue job (cited in 1 of 5 reviews)

What reviewers praise

“This is the second time I've used Hiller, first was for electrical and water heater change out, this time was electrical. I must say the are the Best! Highly trained employees, very professional, they always explain in laymen terms what the problem is and …”

Kenny Pollock · ★★★★★ · Google · Feb 2024

The most critical take we found

“Be very careful with this company. They try to upsell you every time they come for just maintenance. I was a 'member' and was still charged a trip charge. I will use a professional company from now on.”

J Smith · ★ · Google · Sep 2025

We read 5 of 14 reviews · newest from Sep 2025

(931) 716-5487

Full report →Website ↗

Masters Plumbing

We'd call someone else firstSmall track record

4.2 (5 Google reviews) 10.3 mi from downtown CrossvilleNot a 24/7 shop

Our take — how we form it

4.2★ across 5 reviews; only 4 analyzed with 3 five-stars / 1 one-star; pricing dispute on slab rough-in ($7,240 for 4 drains) is a major red flag; septic and water line repairs praised by satisfied repeat customer.

Rating mix — of the 4 reviews we analyzed5 total on Google

5★3

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 4 of 5 reviews so far. Treat this as a first read.

Why we're cautious

Charged $7,240 for 3-hour slab rough-in on 1 bathroom — reviewer alleges price gouging of out-of-state owner; original quote was $10,000 for full scope (1 of 4 reviews)
Massive pricing dispute: quoted $10,000 for full plumbing, charged $7,240 for slab rough-in only (4 drains in 3 hours) — out-of-state customer felt taken advantage of (1 of 4 reviews)

To be fair

Correctly assessed repairable field line when other plumbers pushed full replacement — saved customer significant cost (cited in 1 of 4 reviews)
8-year repeat customer relationship documented; reliable for ongoing plumbing maintenance (cited in 1 of 4 reviews)

What reviewers praise

“Best plumbers in town”

Sammy Onofriychuk · ★★★★★ · Google · Apr 2026

The most critical take we found

“I used Masters plumbing for the slab rough in plumbing on my barn I'm building on my property in Crawford. Initially I received a quote of $10,000 for all my plumbing (rough in, installing water line from the meter to the barn and finishing). There is 1 …”

Stijn Van Colen · ★ · Google · Jul 2022

We read 4 of 5 reviews · newest from Apr 2026

(931) 335-1206

Full report →Website ↗

What reviewers complain about in Crossville

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Mr. Rooter Plumbing of Crossville — Wrong technician dispatched for electric tankless job — sent a gas water heater tech; unit error code unresolved at job completion
Innovative Home Services — Predatory sales tactic alleged: restoration crew reportedly told grieving widow her insurance would cover everything and rushed her signature during an active water flood; she received no follow-through or resolution
Integrity Plumbing — With only 16 total reviews, 1 documented case of arriving unannounced 2 hours early and billing $83.50 for 5 minutes of work is a meaningful signal — particularly when the client was elderly and vulnerable
Garrison's Plumbing — Rude initial phone interaction: no proper greeting, told caller 'I better hurry' — single complaint but from thin review pool (<25 reviews warrants flagging)
Hiller Plumbing, Heating, Cooling, & Electrical — Membership fee charged despite being a member; upsell on every maintenance visit — 2 separate 1-star reviews about trust/billing issues from thin review pool
Masters Plumbing — Charged $7,240 for 3-hour slab rough-in on 1 bathroom — reviewer alleges price gouging of out-of-state owner; original quote was $10,000 for full scope
Action Plumbing, Heating and Cooling — slow_response theme noted in 1 of 5 sampled reviews; HVAC installation timeline involved extended scheduling after the initial assessment visit.
Mr. Rooter Plumbing of Crossville — Pricing flagged in 3 of 5 sampled reviews — $400 for a PVC ball valve + insulation (under $50 in parts, ~15 min labor) and high cost on an incompletely resolved tankless repair

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Crossville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 64 reviews across 13 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Crab Orchard, Grandview, Pleasant Hill — this Crossville guide covers those areas.

Nearby city guides

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