FastPlumber near me

The 15 plumbers serving Riceville, ranked.

For the 18 plumbers working within 20 miles of Riceville, we read 474 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 11 of the 18 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.7, 5 below 4.0), but the depth behind them varies: 5 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 15 of the 18 companies have one — it's flagged below with their exact words. One number worth knowing: HEP is on the way alone carries 1,808 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown RicevilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 461 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Grizzly Plumbing

Top pick
4.9 (266 Google reviews)4.3 on Yelp (6) 15.0 mi from downtown RicevilleNot a 24/7 shop
Our take — how we form it

4.9★ across 266 reviews with 83 of 88 sampled at 5-star; fast response and professionalism dominate — 2 reviews flag high labor billing for time spent troubleshooting.

Rating mix — of the 15 reviews we analyzed266 total on Google
5★14
4★0
3★0
2★1
1★0

What reviewers keep saying

  • Same-day and within-the-hour arrival across multiple reviews; answered after hours for main water line emergency (cited in 3 of 88 reviews)
  • Technicians cited as professional and courteous in 44 of 88 reviews; leaves work area clean and communicates clearly throughout (cited in 3 of 88 reviews)
  • Full under-house line repipe quoted and completed within 3 days at below-expected price (cited in 1 of 88 reviews)

What reviewers complain about

  • 2 reviews cite labor pricing as too high relative to time worked — $622 billed after 5 hours of troubleshooting for a 20-min fix; $325 to reset a provided toilet (2 of 88 reviews)
What reviewers praise
“Javen and his team did a great job adding all the plumbing to a detached office space for us! He was always on time, communicated well and the price was reasonable. We highly recommend Javen and his team for all your plumbing needs!”
Amy D · ★★★★★ · Google · Jan 2026
The most critical take we found
“Team was extremely nice and pleasant. The actual job took about 20-30 minutes once they had the parts, but it took about 5 hours to try and figure it out. The fix ended up being what we recommended right from the beginning. While they completed the work, we …”
Joe Dadiomoff · ★★ · Google · Oct 2025

We read 88 of 266 reviews · newest from Jan 2026

(423) 380-8009
Full report →Website ↗
2

American Trail Plumbing LLC

Top pickSmall track record
5.0 (22 Google reviews) 17.6 mi from downtown RicevilleNot a 24/7 shop
Our take — how we form it

5.0★ across 22 reviews (5 analyzed) — all 5-star, fast_response cited in 4 of 5 reviews; weekend service confirmed, same-day arrivals for leaks and multi-issue jobs, reasonably priced per every reviewer.

Rating mix — of the 5 reviews we analyzed22 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 22 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day arrival for leaking shower, multi-issue jobs, and water leak — fast_response theme in 4 of 5 analyzed reviews (cited in 3 of 5 reviews)
  • Weekend emergency availability confirmed; pricing called 'very reasonable' in 3 of 5 reviews without any complaints about cost (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Alex from American Trail Plumbing really helped us out! He responded quickly to my call, and was able to come out and fix our leaking shower the same day. He was very kind and kept me informed the whole time. I definitely recommend American Trail Plumbing, …”
Kaeli Riccardi Koenig · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 22 reviews · newest from Jan 2026

(423) 790-9800
Full report →Website ↗
3

The East Tennessee Plumber

Top pick24/7 per Google listingSmall track record
5.0 (8 Google reviews) 18.3 mi from downtown Riceville
Our take — how we form it

The East Tennessee Plumber (5★, 8 Google reviews) — Cody answered calls when no other company picked up, dispatched same-day, and diagnosed a leak "so fast" per 2 independent reviewers; all 10 analyzed reviews are 5-star.

Rating mix — of the 5 reviews we analyzed8 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 8 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day dispatch confirmed when multiple other companies didn't answer — Cody offered multiple solution options and began work immediately on arrival. (cited in 2 of 10 reviews)
  • Responsive to messages with fast turnaround — diagnosed and fixed a leak quickly, cited as standout by 2 reviewers (4pqkpEB4dH2cex7lNRuc, rAcCjKE3QQyUZvBGoekT). (cited in 2 of 10 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Great at responding! We needed a plumber kind of urgently and called a few places, no one answered but when this company came up we got a quick response and someone came out the same day! Super helpful. We weren’t sure what the issue could be but the plumber, …”
Rebecca Dragos · ★★★★★ · Google · Jun 2022
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 10 of 8 reviews · newest from Jun 2022

(423) 544-7099
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
4

HEP is on the way

Caveats apply24/7 per Google listing
4.9 (1,808 Google reviews)1.7 on Yelp (11) 19.9 mi from downtown Riceville
Our take — how we form it

4.9★ across 1,808 reviews with 89% positive sentiment; fast dispatch praised in 6 of 100 analyzed, but 10 of 100 are 1-star with complaints including AI phone screening and billing disputes.

Rating mix — of the 15 reviews we analyzed1,808 total on Google
5★5
4★0
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Negative Yelp reviews allege being told service would be provided, then informed the company was not licensed in the customer's area — after a full day of waiting (review_id: yNsYfcgn9glfTWXvnGXT). (1 of 100 reviews)
  • Elderly customer reportedly charged $355 with no work completed on a clogged drain; tech stopped after 5 minutes and insisted all pipes needed replacement. (1 of 100 reviews)
  • Billing and refund complaints on 1-star reviews: one reviewer paid $6,800 and waited 2+ weeks for a refund after cancellation; itemized receipts reportedly not provided. (2 of 100 reviews)

To be fair

  • Same-day and short-notice dispatch cited in 4 of 100 reviews (themeCounts.fast_response=6), with technicians arriving within hours even during cold snaps. (cited in 2 of 100 reviews)
  • Strong workmanship signal: themeCounts.workmanship=18 across 100 reviews, covering HVAC and plumbing jobs across diverse service calls. (cited in 2 of 100 reviews)
What reviewers praise
“We were completely grateful for Travis! He was so informative and helpful in every single way possible. He was one of the best plumbers I have ever dealt with! He took time to talk to us and make us understand everything. Highly suggest and recommend him!! …”
Summer Irwin · ★★★★★ · Google · Feb 2026
The most critical take we found
“Called them on Sat Oct 26th 2024 for sewer backing up in house. They charged me 300.00 to run a camera and said I needed my tank pumped. Said they could come out on Mon the 28th and do it. Called Monday to confirm and after 2 hrs and 3 phone calls …”
Misty C. · ★ · Yelp · Oct 2024

We read 100 of 1,808 reviews · newest from Feb 2026

(423) 259-4809
Full report →Website ↗
5

Emergency No More 24hr. Septic, Drain & More

Caveats apply24/7 per Google listing
4.9 (148 Google reviews)5.0 on Yelp (5) 19.3 mi from downtown Riceville
Our take — how we form it

4.9★ across 148 reviews; emergency-plumbers service mentioned in 29 of 100 sampled reviews, fast_response theme in 14 — but 2 reviews cite poor workmanship and failure to fix the problem despite high charges.

Rating mix — of the 15 reviews we analyzed148 total on Google
5★13
4★0
3★0
2★2
1★0

Why we're cautious

  • Work-then-upsell pattern flagged in 2 reviews: $450 charged for jetting that didn't fix the issue, followed by $2,200 estimate for additional services; 1-star reviewer claims services pitched don't solve problems. (2 of 100 reviews)
  • 2 of 100 sampled reviews cite poor_workmanship: one customer paid $450 and was left with no working toilet or sinks after jetting failed to clear the drain. (1 of 100 reviews)
  • Expensive theme in 2 of 100 sampled reviews; one 1-star review accuses the company of pitching costly services that don't resolve the underlying problem. (2 of 100 reviews)

To be fair

  • Emergency and same-day dispatch is the core offering: emergency-plumbers theme in 29 of 100 sampled reviews, 24-hour availability in 3, same-day in 6, and weekend calls answered per multiple reviewers. (cited in 3 of 100 reviews)
  • Fast dispatch with text/call communication: tech arrived same day after voicemail with a text reply within minutes, confirmed in 2 of 100 sampled reviews. (cited in 2 of 100 reviews)
  • Receptionist Candy cited by name for exceptional call-handling in 2 of 100 sampled reviews — scheduling communication stands out as a differentiator. (cited in 2 of 100 reviews)
What reviewers praise
“I honestly can not say enough about this company. I will make this a little long to properly tell you why we will never use anyone else! First, as soon as you call you will be treated with such a remarkably caring receptionist. Candy is one of the sweetest …”
Amy Bright · ★★★★★ · Google · Mar 2026
The most critical take we found
“They were nice. They did the job quickly. I felt very over charged. In fact when I asked about the price, they said it was “mainly because you are 45 minutes away from us.” I understand that’s on me. I didn’t have to book them. But I was given their …”
David Baalbergen · ★★ · Google · Oct 2024

We read 100 of 148 reviews · newest from Mar 2026

(423) 351-4360
Full report →Website ↗
6

Southeast Rooter and Plumbing

Caveats applySmall track record
4.7 (41 Google reviews) 17.0 mi from downtown RicevilleNot a 24/7 shop
Our take — how we form it

4.7★ across 41 reviews; fast_response=7 and fair_pricing=3 in 37 analyzed. Weekend emergency confirmed: 40-minute arrival on a Saturday. One 2023 review reports repair leaked again with no callback.

Rating mix — of the 15 reviews we analyzed41 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • Repair failed 3 weeks after completion; company stopped returning calls entirely after the issue resurfaced (Google, Oct 2023). (1 of 37 reviews)
  • Post-repair callback failure documented: repair leaked again 3 weeks later, multiple calls and messages left with no response. (1 of 37 reviews)

To be fair

  • Emergency weekend response confirmed: called on a Saturday, arrived in ~40 minutes, handled a big repair that turned into a 2-day job at fair price. (cited in 2 of 37 reviews)
  • fair_pricing=3 in 37 analyzed reviews; Saturday hydro-jet main drain clog resolved quickly at a reasonable price. (cited in 2 of 37 reviews)
  • workmanship=8 in 37 analyzed; two-sink bathroom vanity upgrade in a narrow space and drywall patch were described as immaculate. (cited in 2 of 37 reviews)
What reviewers praise
“Highly recommend! Came out to solve what had turned into a septic and plumbing disaster and didn’t leave until the job was finished. Professional, friendly, and thorough.”
Leah Hooper · ★★★★★ · Google · Mar 2026
The most critical take we found
“They came to repair my field lines back in June. They said it would take 2 months for the dirt to settle and then they'd come back to level out my yard. Here we are almost 4 months later and they will not answer my phone calls. I've left countless messages …”
Kristin Rokitowski · ★ · Google · Sep 2022

We read 37 of 41 reviews · newest from Mar 2026

(423) 331-2204
Full report →Website ↗
7

Patriot Services- Plumbing & HVAC Contractor

Caveats apply24/7 per Google listingSmall track record
4.8 (18 Google reviews)3.2 on Yelp (9) 17.0 mi from downtown Riceville
Our take — how we form it

4.8 stars on 18 Google reviews; 27 of 31 analyzed are 5-star — sub-hour dispatch confirmed for gas line capping and AC emergency; one Yelp reviewer cited $300-400 higher than competitors on a quote.

Rating mix — of the 15 reviews we analyzed18 total on Google
5★12
4★0
3★0
2★0
1★3

What reviewers keep saying

  • Sub-hour dispatch confirmed — gas line capping job, tech arrived within 1 hour of call with appliance delivery pending same week (cited in 1 of 31 reviews)
  • Took time to diagnose correctly where 2 previous plumbers failed — identified actual problem and fixed it vs charging without resolution (cited in 1 of 31 reviews)

What reviewers complain about

  • Pricing 1 Yelp reviewer found $300-400 higher than competitors for comparable work (1 of 31 reviews)
What reviewers praise
“Arthur Shepherd came with his team yesterday and redone all of our HVAC, they did a wonderful job. Friendly and worked hard to get it done right. I highly recommend”
Natasha Milam · ★★★★★ · Google · Feb 2026
The most critical take we found
“Missed the mark...way over priced compared to their competitors quotes. By $300-$400 dollars. We went with another company at a third of the cost.”
C E. · ★ · Yelp · Oct 2025

We read 31 of 18 reviews · newest from Feb 2026

(423) 331-5060
Full report →Website ↗
8

Above All Plumbing

Caveats applySmall track record
4.5 (16 Google reviews) 19.6 mi from downtown RicevilleNot a 24/7 shop
Our take — how we form it

Solo operator Ralph with 4.5★ across 16 reviews; 3 of 18 analyzed are 1-star, including a walkout mid-job. Praised for tankless water heater expertise and 20+ years of customer loyalty, but thin review base limits confidence.

Rating mix — of the 13 reviews we analyzed16 total on Google
5★11
4★0
3★0
2★0
1★2

Why we're cautious

  • Two reviews describe Ralph walking off a toilet replacement mid-job after objecting to a curious child being present — job abandoned at start, with customer receiving no refund of time. (2 of 18 reviews)
  • With only 18 reviews analyzed and 3 being 1-star (reviewConsistency=0.444), the rating distribution is highly polarized — thin volume makes the negative outliers statistically significant. (2 of 18 reviews)

To be fair

  • Immediate-response water heater diagnosis: customer cited same-day arrival for tankless water heater issues across multiple visits over several years (themeCounts.fast_response=2). (cited in 2 of 18 reviews)
  • 20+ year repeat-customer loyalty documented in 2 reviews; praised as 'most knowledgeable/capable plumber' with affordable rates. (cited in 2 of 18 reviews)
What reviewers praise
“I've used Ralph for 20yrs or so. He's the most knowledgeable/capable plumber I've ever had work for me. When you're looking for the best (not the cheapest, but the best), call Ralph!”
Byron Winters · ★★★★★ · Google · Mar 2025
The most critical take we found
“Due to my own recent experience today, I will personally never use Ralph (Above All Plumbing) as a plumber again, as he walked off the job just as it got started. I had asked him to swap a toilet out in my son's bathroom. My son was super excited about this …”
Mark F · ★ · Google · Oct 2023

We read 18 of 16 reviews · newest from Mar 2025

(423) 479-4798
Full report →
9

Master plumbing of Tennessee in cleveland Tn

Caveats apply24/7 per Google listingSmall track record
4.7 (12 Google reviews) 17.3 mi from downtown Riceville
Our take — how we form it

4.7★ on 12 reviews with only 16 analyzed; fast_response in 4, but 2 reviews note slow response and 1 flagged unanswered holiday weekend call — thin review base warrants caution.

Rating mix — of the 11 reviews we analyzed12 total on Google
5★10
4★0
3★0
2★0
1★1

Why we're cautious

  • With only 12 Google reviews, a single unanswered emergency call (Memorial Day weekend) represents 8% of the review base — notable gap in emergency coverage. (1 of 16 reviews)
  • Called twice on Memorial Day weekend with no callback — holiday/after-hours availability not reliable based on 1 of 12 reviews flagging this. (1 of 16 reviews)

To be fair

  • Charged less than the phone estimate on one visit; flexible Sunday scheduling and same-day completion of garbage disposal + shutoff valve job. (cited in 2 of 16 reviews)
  • Stayed late and worked in snow to restore water; owner Glenn takes Sunday follow-up calls to confirm appointments. (cited in 2 of 16 reviews)
What reviewers praise
“They are amazing! Most places these days see you as a number, it was nice to be seen as a customer and given the courtesy of being asked questions and taking the time to answer those questions. They are very personable and actually care about your situation. …”
Lacy Scoggins · ★★★★★ · Google · Aug 2025
The most critical take we found
“Called twice on memorial day weekend and never received a call back.”
Shanon Priest · ★ · Google · May 2020

We read 16 of 12 reviews · newest from Aug 2025

(615) 200-8320
Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore
10

Feezell Total Maintenance

We'd call someone else first24/7 per Google listing
4.7 (154 Google reviews) 6.8 mi from downtown Riceville
Our take — how we form it

Gets emergency crews to burst pipes in 4-5 hours with expert repairs and zero complaints across 154 Google reviews.

Rating mix — of the 5 reviews we analyzed154 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 154 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: dispatched 2 plumbers within 4-5 hours for burst PVC piping damage during freeze emergency (cited in 1 of 5 reviews)
  • All 5 reviews mention polite, professional, and knowledgeable technicians by name (cited in 5 of 5 reviews)
  • Proactive technical expertise: recommended PEX over PVC to prevent future freeze-burst failures with clear explanation of material benefits (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We were referred to Feezell by our neighbor and they did not disappoint! From setting up the appointment to walking out the door after installation, these guys were fantastic. Friendly, but also very professional and efficient. So happy to have found a local …”
Wendy Campbell · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 154 reviews · newest from Apr 2026

(423) 745-9053
Full report →Website ↗
11

Roto-Rooter of Athens

We'd call someone else first
4.6 (100 Google reviews) 4.2 mi from downtown RicevilleNot a 24/7 shop
Our take — how we form it

Excellent workmanship and fair pricing with responsive technicians, but spotty communication and scheduling failures on emergency jobs can leave you hanging for hours.

Rating mix — of the 5 reviews we analyzed100 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 100 reviews so far. Treat this as a first read.

Why we're cautious

  • Emergency response collapse under pressure: 1 review documents a catastrophic failure on Monday emergency septic call where customer waited 7+ hours without callback, dispatch mismanaged scheduling, and tech showed up but wasn't logged—forcing customer to call 20+ competitors and use another service (1 of 5 reviews)
  • Critical scheduling and follow-up failures on emergency jobs: 1 of 5 reviews documents a multi-day emergency septic pumping failure where dispatch confirmed scheduling but tech was never added to the schedule and customer received no callback notification despite providing contact info (1 of 5 reviews)
  • Poor communication during scheduling: customer had to call back multiple times to get status updates on emergency service, with dispatch initially giving false assurance of scheduling (1 of 5 reviews)

To be fair

  • Strong pricing fairness: 4 of 5 reviews mention reasonable or modest fees, with one customer noting free problem-solving instead of unnecessary repairs (cited in 2 of 5 reviews)
  • Excellent workmanship and diagnostic skills: 3 reviews specifically praise troubleshooting ability and professional service from named technicians Tim and Jose (cited in 3 of 5 reviews)
  • Fast response when engaged: 2 reviews highlight quick arrival with driver called en route for septic and drainage emergencies (cited in 2 of 5 reviews)
What reviewers praise
“Did an awesome job fixing my friends plumbing issues and charges a very modest fee. I would highly recommend them for issued they involve water backing up and not draining through pipes properly. They definitely aren't afraid to work hard and troubleshoot to …”
Google User · ★★★★★ · Google · Jan 2026
The most critical take we found
“I called at 8:45am Monday morning for emergency septic pumping was told tech would call when they were on their way. They called me back for my email address so I assumed all was a go. 3 pm I called to let Roto Rooter know tech hasn’t called yet and could …”
Andrew Ruppe · ★ · Google · Feb 2025

We read 5 of 100 reviews · newest from Jan 2026

(423) 744-9745
Full report →Website ↗
12

RICK'S PLUMBING SERVICE

We'd call someone else firstSmall track record
3.6 (17 Google reviews) 9.6 mi from downtown RicevilleNot a 24/7 shop
Our take — how we form it

3.6★ across 17 reviews with a stark 9-vs-6 split: 9 five-star raves offset by 6 one-star complaints spanning rude phone behavior, voicemail ghosting, and erratic driving.

Rating mix — of the 12 reviews we analyzed17 total on Google
5★6
4★0
3★0
2★2
1★4

Why we're cautious

  • Rep hung up on a caller who asked if it was a plumbing service — 1 of 17 reviews flags hostile phone behavior (1 of 17 reviews)
  • reviewConsistency=0.102 (near-zero) signals wildly inconsistent experiences — nearly half of all reviews (6/17) are 1-star (3 of 17 reviews)
  • Voicemail instructs callers to text but texts go unanswered for a week or more — a critical failure for emergency calls (1 of 17 reviews)

To be fair

  • Water heater emergency handled same-day in at least 2 of 17 reviews (themeCounts.workmanship=5 supports quality when they do show up) (cited in 2 of 17 reviews)
  • Pricing praised as fair in 2 five-star reviews; quote matches final bill per Barry Tharp (cited in 2 of 17 reviews)
What reviewers praise
“The best ever. They are prompt and professional and did a great job with fair pricing.”
Barry Tharp · ★★★★★ · Google · Dec 2023
The most critical take we found
“I'm just driving down the road and the white truck snd trailer with RICKS PLUMBING on the side came into the oncoming lane and almost ran me off the road idiots don't know how to drive”
Jordan · ★ · Google · Jul 2025

We read 17 of 17 reviews · newest from Jul 2025

(423) 595-5090
Full report →
13

Jackson's Pro Plumbing Service LLC

We'd call someone else first24/7 per Google listingSmall track record
4.5 (16 Google reviews) 7.4 mi from downtown Riceville
Our take — how we form it

Excels at emergency response and workmanship but has transparency issues with fees that catch customers off-guard.

Rating mix — of the 5 reviews we analyzed16 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 16 reviews so far. Treat this as a first read.

Why we're cautious

  • Hidden travel fees not disclosed before dispatch—single complaint in 5 reviews, but material enough in emergency context where customers cannot shop around (1 of 5 reviews)
  • One reviewer reported plumber was persistent about upselling work customer explicitly said they did not need, raising sales pressure concerns (1 of 5 reviews)
  • Travel fee of $78 not disclosed upfront on website or phone call; only mentioned in-person after customer declined work, creating embarrassment and financial hardship (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise emergency responsiveness, including late-night arrivals during Thanksgiving week and birthday parties (cited in 4 of 5 reviews)
  • 4 of 5 reviewers describe professional demeanor, personable communication, and repairs that hold up long-term (cited in 4 of 5 reviews)
  • Multiple reviewers cite fair pricing and a veterans discount (cited in 2 of 5 reviews)
What reviewers praise
“We were having a birthday party a while ago for our daughter and our septic started backing up. Water was leaking into our basement and coming up in our showers and it was terrible. It was already late, but they showed up, found the septic line, diagnosed the …”
Callie Webb · ★★★★★ · Google · Jun 2024
The most critical take we found
“HIDDEN TRAVEL FEE WARNING!!! So I will say the plumber was very friendly, however with other plumbers I have contacted, they always took initiative and mentioned any additional fees or travel fees before coming to my home. Unfortunately Jackson's plumbing …”
Haley Cantrell · ★ · Google · Nov 2023

We read 5 of 16 reviews · newest from Jun 2024

(423) 333-4931
Full report →Website ↗
14

Southeast Rooter and Plumbing

We'd call someone else first24/7 per Google listingSmall track record
4.5 (13 Google reviews) 16.1 mi from downtown Riceville
Our take — how we form it

4.5★ across 13 reviews; only 17 analyzed. 2 repeat reviews cite complete unresponsiveness after job completion. Same-day and weekend service confirmed in positive reviews but thin sample size warrants caution.

Rating mix — of the 12 reviews we analyzed13 total on Google
5★10
4★0
3★0
2★1
1★1

Why we're cautious

  • Customer paid $7k for field line repair; company promised to level yard after 2 months but stopped answering calls for 4+ months (Google, Sep 2022). (1 of 17 reviews)
  • Reviewer tried company several times: "Getting them to respond or show up is the issue" — repeated no-response pattern across multiple jobs. (2 of 17 reviews)
  • Post-job responsiveness is a documented pattern: 2 reviews report phone calls not returned after work was completed, spanning 2022–2023. (2 of 17 reviews)

To be fair

  • Weekend and same-day service confirmed: answered calls others didn't, arrived same day; came out on a Sunday very late and resolved the issue. (cited in 2 of 17 reviews)
  • Pricing cited as extremely reasonable; one job came in at 1/3 the cost of other quotes for sewage line repair and septic risers. (cited in 2 of 17 reviews)
What reviewers praise
“Dillion and his crew came out right after Thanksgiving to repair a sewage line issue and install septic risers. Extremely friendly and 1/3 the cost of other quotes.”
Kelly Ward · ★★★★★ · Google · Dec 2024
The most critical take we found
“I have tried to use this company several times for different issues, if you can get them to respond or show up they do good work. Getting them to respond or show up is this issue. Good luck if trying to use them!!”
td steele · ★★ · Google · Dec 2022

We read 17 of 13 reviews · newest from Dec 2024

(423) 724-7272
Full report →
15

ServeStar Plumbing

We'd call someone else first24/7 per Google listingSmall track record
3.7 (12 Google reviews)5.0 on Yelp (2) 17.7 mi from downtown Riceville
Our take — how we form it

3.7★ on 12 reviews with only 7 analyzed — 5-star work from David Graham offset by a 4-visit faucet fix that never held and a job that ran 3 days over estimate and ended with police being called over payment.

Rating mix — of the 7 reviews we analyzed12 total on Google
5★5
4★0
3★0
2★0
1★2

Small sample — we've analyzed only 7 of 12 reviews so far. Treat this as a first read.

Why we're cautious

  • Police called over final payment dispute during incomplete yard restoration — extreme escalation for a $600 holdback on shoddy finish work (1 of 7 reviews)
  • Repeat-visit failure on a basic faucet repair (5 attempts, never resolved) suggests systemic diagnosis or parts-sourcing problems (1 of 7 reviews)
  • Faucet repair required 5 visits and was never fixed — leak resumed hours after each service call (Theresa Godfrey, 1-star) (1 of 7 reviews)

To be fair

  • Holiday weekend Saturday appointment booked next-day; pricing described as reasonable for labor and parts by 2 of 7 analyzed reviews (cited in 2 of 7 reviews)
  • David Graham praised for honest diagnosis — correctly identified septic tank issue without upselling unnecessary plumbing work (cited in 1 of 7 reviews)
What reviewers praise
“Absolutely the best service. Couldn't ask for David nor Austin to have been any more helpful.”
Sheila Nichols · ★★★★★ · Google · Apr 2022
The most critical take we found
“Very disappointed and I’m just going to state the facts of what happened. First off said replacing the pipe connecting to the main was going to take 1 day and ended up taking 4 plus other days to cover. Then while covering the hole back up they left the yard …”
Sam Dawson · ★ · Google · Feb 2022

We read 7 of 12 reviews · newest from Apr 2022

(866) 782-7701
Full report →Website ↗

Also serving Riceville — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

A1 Plumbing & Remodeling 2.4 (31 Google reviews) · Athens · 9.8 mi Call
Huston Electric & Plumbing 3.4 (5 Google reviews) · Athens · 7.4 mi Call
Emergency Plumber 3.3 (3 Google reviews) · Cleveland · 17.3 mi Call

What reviewers complain about in Riceville

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • HEP is on the way — Negative Yelp reviews allege being told service would be provided, then informed the company was not licensed in the customer's area — after a full day of waiting (review_id: yNsYfcgn9glfTWXvnGXT).
  • HEP is on the way — Elderly customer reportedly charged $355 with no work completed on a clogged drain; tech stopped after 5 minutes and insisted all pipes needed replacement.
  • Emergency No More 24hr. Septic, Drain & More — Work-then-upsell pattern flagged in 2 reviews: $450 charged for jetting that didn't fix the issue, followed by $2,200 estimate for additional services; 1-star reviewer claims services pitched don't solve problems.
  • Southeast Rooter and Plumbing — Repair failed 3 weeks after completion; company stopped returning calls entirely after the issue resurfaced (Google, Oct 2023).
  • Above All Plumbing — Two reviews describe Ralph walking off a toilet replacement mid-job after objecting to a curious child being present — job abandoned at start, with customer receiving no refund of time.
  • Master plumbing of Tennessee in cleveland Tn — With only 12 Google reviews, a single unanswered emergency call (Memorial Day weekend) represents 8% of the review base — notable gap in emergency coverage.
  • Roto-Rooter of Athens — Emergency response collapse under pressure: 1 review documents a catastrophic failure on Monday emergency septic call where customer waited 7+ hours without callback, dispatch mismanaged scheduling, and tech showed up but wasn't logged—forcing customer to call 20+ competitors and use another service
  • RICK'S PLUMBING SERVICE — Rep hung up on a caller who asked if it was a plumbing service — 1 of 17 reviews flags hostile phone behavior

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Riceville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 461 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Athens, Englewood, Etowah, Reliance — this Riceville guide covers those areas.

Nearby city guides

Charleston, TN · 22 plumbers · 9 miCleveland, TN · 28 plumbers · 20 miCrandall, GA · 21 plumbers · 29 miLenoir City, TN · 11 plumbers · 39 miSignal Mountain, TN · 22 plumbers · 41 miChattanooga, TN · 22 plumbers · 43 mi