Tennessee Standard Plumbing and Drain
Plumber · Knoxville, TN · Open 24 hours per Google listing
Our verdict
5.0★ across 645 reviews; workmanship=28 and communication=8 in 100 analyzed reviews. Tankless water heater installs completed in a single day; techs text arrival times and explain options without pressure.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Knoxville, TN · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
workmanship=28 in 100 analyzed reviews; tankless heater + whole-house sediment filter installed in one day, left spotless with full system walkthrough.
1 cited review
“Danny and Cam were professional, patient, and incredibly thorough from start to finish. Our water heater failed unexpectedly, and Tennessee Standard took the time to clearly explain what was going on, walk through our options, and answer every question without pressure or upselling. The install of our new gas water heater and whole-house sediment filter was clean, well thought out, and clearly done with pride.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
communication=8 in 100 reviews; techs send arrival texts and phone calls, explain all options without upselling.
1 cited review
“Once again I had a great experience with Tennessee Standard Plumbing. Got a text then a phone call from Adam to let me know he was on his way. Adam was very professional n personable. I know from previous work that TN Standard Plumbing is more expensive but the fact that they show up n provide excellent service is well worth the money.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Same-day emergency response confirmed in 7 reviews; gas water heater failure on a Friday resolved same day.
1 cited review
“Awesome plumbing company. Fair prices and responds to emergencies the same day. I'm very thankful for Mike's help and assistance.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing acknowledged as higher than competitors per 3+ reviews; one repeat customer notes they cost more but still use them.
“Once again I had a great experience with Tennessee Standard Plumbing. Got a text then a phone call from Adam to let me know he was on his way. Adam was very professional n personable. I know from previous work that TN Standard Plumbing is more expensive but the fact that they show up n provide excellent service is well worth the money.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Didn't even try to look at the issue we had with the bathtub, wanted to tear out the kitchen wall. Did not look at the stems for the hot and cold water, did not try to figure out if we had a clogged pipe. Just said it would cost us $1225 to tear the wall out and repair it. No thank you. This cost us a $49 service call.”
“Steer clear of this company. They seriously overcharged for the repair they did after I had already completely dug up the pipe break. Then they charged my credit card $100 more than the correct charge. They only refunded $99 of the $100 overcharge. Then they refused to give me the military discount they advertise. We will not be doing business with this company in the future and neither should you!”
“I had a water leak in the yard very near the water meter. They came out and visually inspected the leak and gave an estimate of $1700. I was shocked that the estimate was for extensive digging ($900) and line repair ($700) when one can see the issue was isolated and only a few feet down. I did not accept the estimate. Everyone I told about the estimate (retired plumber friend, neighbors, water company rep) laughed …”
Positive
“Logan installed a new water spigot in my homes garage (since there was never one put in originally inside or out). Logan did a great job and was very personable, clean and responsive time wise. Will request him and use Tennessee Standard again for sure.”
“Outstanding experience with Tennessee Standard Plumbing. Danny and Cam were professional, patient, and incredibly thorough from start to finish. Our water heater failed unexpectedly, and Tennessee Standard took the time to clearly explain what was going on, walk through our options, and answer every question without pressure or upselling. The install of our new gas water heater and whole-house sediment filter was …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Tennessee Standard Plumbing and Drain?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Tennessee Standard Plumbing and Drain?
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