SMK Plumbing & Electric
Plumber · Knoxville, TN · Open 24 hours per Google listing
Our verdict
Perfect 5.0★ across 214 reviews with 100% positive sentiment across 100 analyzed; communication=10, fast_response=17, workmanship=24 in themeCounts — Sunday morning septic call answered and completed without waiting until Monday.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Knoxville, TN · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
weekend_or_emergency=4 in themeCounts; confirmed Sunday morning septic visit and late-evening water line work with additional crew called in
2 cited reviews
“Came on a SUNDAY morning to help unclog our septic tank. Very knowledgable, polite, & solved the problem. We didnt have to wait until Monday. Will definately use again!”
“Daniel from SMK was incredibly responsive and dedicated to restoring our water service. It took knowledge, patience, diligence and even coordination with a drilling crew to get the job done and he managed all very well. Daniel worked into the evening (even called in additional late evening help) just to make sure that we were completely taken care of.”
communication=10 across 100 reviews — techs send photo updates, call with timing, and explain issues step by step
1 cited review
“Daniel from SMK was incredibly responsive and dedicated to restoring our water service. It took knowledge, patience, diligence and even coordination with a drilling crew to get the job done and he managed all very well. Daniel worked into the evening (even called in additional late evening help) just to make sure that we were completely taken care of.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
workmanship=24 in themeCounts; water heater install, toilet repairs, burst pipe — no rework complaints in 100 reviews analyzed
1 cited review
“AMAZING COMPANY AND PEOPLE!! ASK FOR JUSTIN!! 1,000/10 EXPERIENCE. If you judge a company off its employees, Justin needs to be the face of that company. He was professional and fixed what was wrong the first time. No BS 'well this could be replaced too' lines - just honesty and quality work.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
slow_response=2 in themeCounts from 100 reviews — a small but non-zero pattern in an otherwise flawless review set
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“SMK Plumbing is top notch in Knoxville! When you are looking for somebody to quickly diagnose and repair plumbing and electric needs, you won’t be disappointed! We own several properties in the area and are delighted when SMK are on our problems, everything from small items, such as toilet fill valves to complete comprehensive long-term plumbing fixes, I can’t recommend SMK enough! Both Brandon and Daniel are …”
“Cold weather brought an unexpected water line freeze to our home. Daniel from SMK was incredibly responsive and dedicated to restoring our water service. It took knowledge, patience, diligence and even coordination with a drilling crew to get the job done and he managed all very well. Daniel worked into the evening (even called in additional late evening help) just to make sure that we were completely taken care …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire SMK Plumbing & Electric?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own SMK Plumbing & Electric?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Knoxville · Briceville