Sunrise Plumbing and Remodel llc
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 100 reviews
Our Verdict
#1 of 19 in Knoxville, TN
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 100 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 100 Reviews Tell Us
Emergency Response
Emergency response within 30 minutes on New Year's Day at no extra charge — confirmed in at least 1 review; weekend response also confirmed
fast_response theme in 22 of 100 reviews; on-time arrival plus pre-visit reminders cited across multiple accounts
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify weaknesses
1 review mentions membership programs or upselling
Upselling concerns
Pricing
Transparent written estimates before work starts — reviewer independently verified price was fair after research
Customer reviews
Reviews from Google, Yelp & more
We had a spigot break during the cold weather, and it ended up leaking inside our house. It was incredibly stressful, but this plumbing company responded quickly and handled everything professionally from start to finish. They diagnosed the problem right away, explained what needed to be done, and repaired it efficiently. The technician was knowledgeable, courteous, and made sure everything was fully fixed before leaving. We really appreciated how quickly they were able to stop the leak and prevent further damage. Highly recommend them for anyone needing reliable, responsive plumbing services—especially in an emergency!
My wife noticed our downstairs toilet was flushing slowly. I replaced the internal parts, but it didn’t help, so we called Sunrise Plumbing based on their consistently great reviews. Raven arrived on time, asked a few questions, and checked under the house. We have a septic system with a grinder pump, and he quickly found the problem—a broken connection and failed float valve. He gave me a written estimate, and after doing some research, I found the price to be fair. Most importantly, I never felt like he was trying to take advantage of the situation. He also suggested adding an alarm that would alert us if the float valve failed again, which showed he was thinking about preventing future problems—not just fixing the current one. Raven is a veteran, and we had a great conversation. He’s professional, knowledgeable, and easy to work with. I would absolutely recommend Raven and Sunrise Plumbing.
Raven with Sunrise was fantastic. From the start, everything was well communicated and fast or timely. I was extremely impressed with the whole process. I even signed up for Sunrises Monthly subscription and consider them my Plumber. They Did A install of a Gas Heater just days before our snow and ice and also did all that comes with the subscription. I highly recommend Sunrise and their whole team.
You have to call Matt at Sunrise Plumbing and Remodel LLC. He will be on time. Email professional reports and invoices. I’m in the Aquarium industry and I move a lot of water every day from service to retail. As well as protecting my home. Anytime water hits the floor Matt is the first call. He is responsive and great at communication. He will be our plumber for all our projects! He even inspected under my home and I found through his report that the last plumber I had used for 10 years was not good. I have pictures and video under my home thanks to Matt! Best $79 under home, inside home plumbing inspections, hose bibs, the water meter. He even fixes and installs all my gas lines for my Koi customers and plumbs my pond ATO’s for our custom ponds. Call him! I dare you if you want good service. Here is pictures from the last few weeks of Matt and his crew working for us in my home, my business and one of my best clients on their pond!
My wife noticed our downstairs toilet was flushing slowly. I replaced the internal parts, but it didn't help, so we called Sunrise Plumbing based on their consistently great reviews. Raven arrived on time, asked a few questions, and checked under the house. We have a septic system with a grinder pump, and he quickly found the problem--a broken connection and failed float valve. He gave me a written estimate, and after doing some research, I found the price to be fair. Most importantly, I never felt like he was trying to take advantage of the situation. He also suggested adding an alarm that would alert us if the float valve failed again, which showed he was thinking about preventing future problems--not just fixing the current one. Raven is a veteran, and we had a great conversation. He's professional, knowledgeable, and easy to work with. I would absolutely recommend Raven and Sunrise Plumbing.
I highly recommend Sunrise Plumbing to anyone that is looking for a company that operates via honesty and integrity!!!! Raven was service professional that came out to my house and I am so thankful for him as I had what I thought was a little issue ended up being a two day repair issue with many obstacles to overcome!! Raven came up with a call to action plan and implemented it and after two full days of service, finally my toilet/plumbing is working like it should be!! I also like to thank Mandy for her professionalism and kindness over the phone and assisting on making sure that all my needs and repairs got handled as well!! This is a great company here and they have all star team and anytime I need any plumbing services they are my go to team forever!! Thank you again Sunrise Plumbing!!
Sunrise Plumbing has been excellent every time I’ve used them — this is my second time booking through Sunrise and the third job they’ve completed for me. At my dad’s house, Raven installed a new toilet after clearly explaining my options and possible outcomes, and he found a solid solution to cover abandoned tub jets so they’ll meet home‑inspection requirements. At my house, he hydro‑jetted a section of the lines that had been previously recommended. He was on time, efficient, courteous, clean, and thorough on both jobs. Mandie is also great — very responsive and clear with communication. Sunrise Plumbing shows up when they say they will and keeps you informed throughout the process. I highly recommend Sunrise Plumbing
If you’re looking for a plumbing company you can truly trust, I highly recommend Sunrise Plumbing & Remodel LLC. As a veteran-owned business, Matt and Mandie take incredible pride in the work they do, and it shows in every interaction. They are thorough, reliable, and show up when you need them most. Their level of professionalism and customer service is truly top-notch, which can be hard to find these days. Plumbing issues can feel overwhelming, but Sunrise Plumbing makes the entire process easy and stress-free. If you need quality work done right the first time and aren’t sure who to call, look no further. Reach out to Matt and Mandie at Sunrise Plumbing & Remodel LLC — they will absolutely get you squared away!🤗
Matt at Sunrise Plumbing was a lifesaver for us! We had a mysterious leak that appeared on New Year’s Day and we were having difficulty finding someone that could come out and look at it asap. Matt came within 30 minutes of calling and quickly diagnosed the issue as a pinhole leak in copper pipe. He was able to replace that section of pipe and resolve the issue within 2 hours. Extremely professional, affordable, didn’t charge extra for an emergency visit, and he cleaned up after the repair was made. I have had some not so great experiences with plumbers in the past, and I am SO relieved and grateful to have found a company that I can depend on.
Matt was amazing to deal with and was hours early for the job which was a good thing since we were without hot water for a couple of days. He was very professional yet laid back and had all the patience in the world to answer my questions. While most companies would try and push for replacing an older unit or "work" on things to charge for more time, he was in and out in a timely manner and also fixed our issue with a couple of new parts. I would definitely recommend Matt and Sunrise Plumbing and Remodel.
Matt was amazing! He was punctual, friendly and knowledgeable. Matt came out to help us diagnose our water pressure and temperature fluctuation issues. Matt gave us two possible options, went ahead and worked one kink out on our visit and is giving us options for our other issue! I couldn’t be happier with my service and how friendly and trustworthy Sunrise Plumbing is! I will be calling them for all of my future plumbing and remodel needs and sharing them with all of my clients and friends!
Wow! What a pleasant experience. Matt was incredibly professional, showed up right on time, kept my home clean and most importantly solved my issues! He was here several hours and changed my water pressure valve, replaced an outside spigot and then when in my crawlspace found that the contractor that remodeled my bathroom had not connected my shower drain!!! He showed me the pics! I couldn’t believe it and am lucky he found it. I highly recommend Matt and Sunrise Plumbing!
Highly recommend Sunrise Plumbing. We had a stubborn main sewer clog had backed up both our toilet and shower. After exhausting all the standard DIY fixes with no success we called Matt. He came out the next day, identified the problem and had our bathroom up and running again in just a couple hours. The price was very fair and Matt was exceptionally friendly and professional. We will 100% use Sunrise again in the future. 10/10
We called Sunrise Plumbing on the recommendation of a friend. We are so pleased we did. We worked with Raven & are very happy with the service, responsiveness, communication, and the price paid. Raven communicate very with us on all aspects of the job. He kept us apprised & completed the job in a very timely manner. I would use Sunrise Plumbing for future needs & would recommend without hesitation. Thank you!
Very nice, very fast and good work from Matt. After seeing some of the work from other people out here i very much trust them with some future work i want done. They installed a new water heater prior to me buying a house and i just had them replace some old galvenized water pipes and he ran em in a much better way than the weirdos prior to him did lol.
Business details
Service area
Based in Knoxville. Serves 4 nearby cities within 20 miles:
Sunrise Plumbing and Remodel llc