C J Hughes & Sons Plumbing Co
Plumber · Fairfield, OH
Our verdict
4.0 stars across 21 reviews; 4 of 5 analyzed are 5-star but 1 two-star flags a communication failure — left basement a mess with detached washer hose and no advance notice of drilling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day completion on at least 1 multi-trade job: toilet/wax-ring repair, drywall, and painting wrapped in 2 days per 1 reviewer.
1 cited review
“I was in a desperate situation... I struggled to find a private contractor, but then a friend referred me to C.J. Hughes & Sons Plumbing Co. I was extremely impressed with their service, from the initial call to their arrival just two days later.”
30+ years in business cited as trust signal; multiple large pipe-replacement jobs completed including post-burst full-basement replumbing.
2 cited reviews
“I would like to thank CJ Hughes plumbing company for installing new pipeline in my home. They been around over 30 years that alone says a lot.”
“They replaced all of our plumbing after a 12 year plastic pipe burst in our basement. It was a significant job that included extensive dry wall work that took several weeks.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Left worksite damaged: ruined stored furniture with dirt/dust and disconnected washing machine hose without telling the homeowner (1 of 5 analyzed reviews).
“There was very little communication from them. They worked on a water line in our basement and left our home a complete mess. Ruined furniture stored in the basement that is now covered in dirt and dust. They did not tell us they would be drilling in our basement. Left our washing machine hose detached.”
Slow response pattern: themeCounts.slow_response=2 across only 5 analyzed reviews; one reviewer waited a week before getting service.
“I was in a desperate situation... I struggled to find a private contractor, but then a friend referred me to C.J. Hughes & Sons Plumbing Co. I was extremely impressed with their service, from the initial call to their arrival just two days later.”
1 more cited review
“They replaced all of our plumbing after a 12 year plastic pipe burst in our basement. It was a significant job that included extensive dry wall work that took several weeks.”
Poor job-site communication: 1 reviewer reports no warning before basement drilling, furniture ruined by dirt/dust, and washing machine hose left disconnected.
“There was very little communication from them. They worked on a water line in our basement and left our home a complete mess. Ruined furniture stored in the basement that is now covered in dirt and dust. They did not tell us they would be drilling in our basement. Left our washing machine hose detached.”
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I would like to thank CJ Hughes plumbing company for in stalling new pipeline in my home. When decided to go with a reliable company it was clear on how excellent the work they do. They been around over 30 years that alone says a lot. From my family yo there we appreciate Howard Hughes for the type of he person thank you”
“Hi, I was in a desperate situation, looking for a plumbing company because my wax ring suddenly failed, causing water to flood into my living room. For a week, I struggled to find a private contractor, but then a friend referred me to C.J. Hughes & Sons Plumbing Co. I was extremely impressed with their service, from the initial call to their arrival just two days later. Not only did they show up and provide a …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 21 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire C J Hughes & Sons Plumbing Co?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own C J Hughes & Sons Plumbing Co?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
C J Hughes & Sons Plumbing Coisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hamilton · Lebanon · West Elkton