Chase Brothers Plumbing

When I had an emergency water main leak at my home in Fairfield, the plumbing team responded quickly and fixed the problem right away. I was really impressed with their service, so I called them back for a bunch of other plumbing jobs around the house. Sebastian and Isaiah did an excellent job installing a new toilet, repairing two others, replacing my garbage disposal, running a water line to my refrigerator, installing an outdoor faucet, and moving the plumbing to fit a new vanity and sink in my main bathroom. Every job was done with great attention to detail, and the plumbers were always friendly, polite, and efficient. Their office staff was also very helpful and easy to work with. After dealing with other plumbing companies in the past, I’m happy to say I’ve finally found my reliable plumbers in Fairfield. I highly recommend their services to anyone who needs a trustworthy and skilled plumber!

Our kitchen sink backed up and it was a huge headache. We almost got talked into replacing our whole septic system by another plumbing company, who insisted we didn’t have a grease trap. Luckily, we called Chase Brothers Plumbing and spoke with Isaiah. He called us back right away after we explained our situation, and he was surprised to hear what the other company was suggesting. Isaiah assured us that we did have a separate grease trap connected to our kitchen sink, and we definitely didn’t need a new septic tank. That was a big relief since everything else in our home was working fine except for the kitchen sink. Isaiah took the time to explain everything over the phone and was very understanding about the stress we were feeling. Even though his schedule was full, he still managed to come out that same day to help us out. He told us, “I stand by my work and will fix it,” and he really meant it. He got our sink working again, installed two new clean outs, and gave us a warranty on the new pipes. His prices were much better than any other plumber we’ve used before, and he was honest and upfront about everything. We’re an Army family and know the value of trust and reliability—Isaiah fits right in with that. He works hard and often by himself, so sometimes it takes a little patience to get in touch, but it’s definitely worth it. It’s tough to find someone this dependable these days, and we’re completely satisfied with the service. We’ll be sticking with this plumber from now on!

I needed help installing a whole-house water softener and filter that I had already bought myself. After calling around Fairfield, I found that most plumbers only want to put in systems if you buy the unit directly from them. Thankfully, this company was happy to help with just the installation. Their prices were fair—not the lowest in town, but definitely not overpriced either. Talking with them was simple and straightforward; every time I called or left a voicemail, they got back to me quickly, usually within a day. They also gave me a free estimate, while other plumbers in the area wanted to charge just to come out and look. On the day of the job, Dillon arrived right on schedule, got straight to work, and made sure to tidy up everything before leaving, even taking out the old boxes and trash. The final bill matched the estimate exactly, with no surprise charges or extra fees. After the installation, I noticed the overflow connection for the salt tank hadn’t been hooked up. I reached out, and Dillon came back the next day to finish the job—no extra charge. They also back up their work with a 1-year labor warranty, which gives me extra peace of mind. Overall, I had a great experience and would highly recommend this plumbing company to anyone in Fairfield needing help with water softener or filter installation.

I recently had a great experience hiring a plumbing company to handle all the plumbing for my new construction home. The team was extremely professional and always made sure to listen carefully to what I needed. Every plumber I met was friendly and really knew their way around pipes and fixtures. While they were finishing up the final touches on my house, I mentioned to Isaiah from the crew that my mom was having a leak at her place. Isaiah was quick to offer his help and came over to find the source of the leak. He found it right away, and by the next day, we had a clear estimate for the repair. They scheduled the job immediately and had a crew out first thing in the morning to fix it. I would definitely recommend this plumbing company for anyone needing plumbing work for new builds or repairs. They are trustworthy, reliable, and truly care about doing quality work. I plan to call them for any plumbing needs I have in the future.

I am very happy with the plumbing service I received. Scheduling to have my home’s septic tank pumped out was simple and convenient, and they made sure to fit the job into my busy schedule. The team kept me updated about when they would arrive, which I really appreciated. Sebastian and Dillon were excellent! When they showed up, they took the time to listen to my concerns and explained everything about the job, including what needed to be done and how long it would take. After the septic pumping was finished, the office even called me to make sure I was satisfied with the work. The price was fair for the quality service I got. Overall, I’m extremely pleased with every step of the process.