Ken Neyer Plumbing
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Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 863 reviews
Our Verdict
#3 of 17 in Fairfield, OH
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 863 Reviews Tell Us
Emergency Response
Same-day water heater replacement with unit stocked on the vehicle — called 12/26, Nathan arrived same day with a replacement
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Communication
Consistent upfront pricing with no pressure — August and Noah explained cost before starting; Doug and Brandon walked customer through scope without high-pressure upsell
Pre-arrival text with tech photo, confirmation emails, and next-day appointment availability cited across 3 of 5 reviews
Pricing
Consistent upfront pricing with no pressure — August and Noah explained cost before starting; Doug and Brandon walked customer through scope without high-pressure upsell
Customer reviews
Reviews from Google, Yelp & more
Amazing service! Really care about the customer’s concerns & needs. Spends the time needed to educate & attend to issues. No high pressure sales. Good pricing.Thank you Doug & Brandon! UPDATE 3/3: Can’t say enough great things about this company & Doug and Brandon! Work completed today. We had A LOT going on & they handled everything so beautifully & it was clear the customer is #1. Not understanding why things are working like they are & the growing expenses is stressful. Add to that a very poor experience w another plumbing company last week. Doug & Brandon were everything a customer needs - education; ensuring needs are met & we feel well taken care of. A+++++ Thank you!!!
I had a great experience with Ken Neyer Plumbing! The woman I spoke with on the phone when I scheduled my appointment was kind and helpful, and I was able to get an appointment quickly. The technicians that provided our service (August and Noah) were friendly and professional. They explained what needed to be fixed and were transparent about the cost. I would recommend Ken Neyer Plumbing to anyone looking for a reliable plumbing service!
SUPER SATISFIED CUSTOMER HERE!!!! This was my first experience with Neyer Plumbing, and I will definitely call them again if needed (and will be telling friends and family to call)! I had issues with my kitchen sink not draining and one of our toilets "moving" when using it. Neyer Plumbing was able to have someone to my home the very next day after I contacted them and the person who answered the phone was so nice and very pleasant to talk to! I received a confirmation email about my appointment, and the next morning I received a text with a photo of my plumbing tech who would be doing the service. I was glad to know who to expect at the door! Nathan Meyer literally worked THE ENTIRE DAY at my home on my plumbing problems. Nathan inspected the issues, presented my options very clearly, patiently answered all my questions, and worked dilligently to resolve the problems. I felt very at ease with Nathan being in my home, as well as confident in the work he was doing here. He was very professional, but also extremely friendly and knowledgeable. It was really reassuring to feel as though I was getting value for the service and having things up and running again in my home so quickly after calling! BIG THANK YOU NATHAN AND NEYER PLUMBING!!!
Update 1/13/2026 - We had a sink faucet replaced recently. Dre did a great job! Very neat and professional. Thank you! We asked some questions to determine exactly how we would have it installed and he was very patient with us and explained whatever we asked about, including showing us optional installs of the faucet set. He cleaned up afterward and it looked and worked great. Thank you very much! 12/26/2025 -- We really appreciate how quickly you were able to respond. Same day service and having a replacement water heater on board was fantastic for us. Nathan did a great job and had great attention to detail and even cleaned up the site during and after the tank replacecent. He went over everything he was going to do at the start of the job and made sure we understood what was happening. Hats off to Nathan (and Ken Neyer plumbing). Thank you for a job well done!
I had a bathroom sink that had a shutoff valve that stripped and was unable to turn off. It also had a pretty good leak under the sink. I called Ken Neyer Plumbing and from the moment I called was met with professional and friendly customer service. Nathan and Shelby responded to the service call and were outstanding. Both arrived promptly and ready to work. Their communication was great. They kept me well informed before, during and at the completion of the service call. They were professional, knowledgeable and friendly. I highly recommend Ken Neyer Plumbing.
Business details
Service area
Based in Fairfield. Serves 9 nearby cities within 20 miles:
Ken Neyer Plumbing