The 15 24/7 plumbers serving Hamilton

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,096 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown HamiltonHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,096 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Hamilton →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Schlueter Plumbing - The No Nonsense Plumber

Top pick24/7 per Google listing

4.8 (673 Google reviews)4.6 on Yelp (11) 10.6 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Schlueter posts 4.8★ across 673 reviews with 87 of 94 analyzed being 5-star; fast_response cited 18 times and same-day appointments confirmed repeatedly, but 2 reviews flag high pricing and 1 cites poor workmanship after a sink still leaked post-visit.

Rating mix — of the 15 reviews we analyzed673 total on Google

5★12

4★1

3★0

2★1

1★1

Why we're cautious

Bathroom sink still leaking after company left — 3-star review citing poor workmanship; inconsistent pricing explanation to one customer ($538 job with two contradictory reasons given) (2 of 94 reviews)
2 reviews cite expensive pricing — toilet repair deemed 'quite expensive' and one customer charged $538, told conflicting reasons (flat rate vs. hourly) (2 of 94 reviews)

To be fair

themeCounts.fast_response=18 and same-day service confirmed in 12 reviews; Christmas Day diagnosis within 2 hours of calling cited in one review (cited in 3 of 94 reviews)
themeCounts.workmanship=16; Craig presented 3 options for a leaking toilet and installed a new one same day; returned within 2 hours on a Saturday at no charge for a gas union tightened post-install (cited in 2 of 94 reviews)
Fair pricing noted in 5 reviews; returned to fix post-install gas smell at no charge (cited in 2 of 94 reviews)

What reviewers praise

“After having a new water heater installed in mid-January, I recently noticed a natural gas smell from around the water heater. I closed the gas valve at the water heater and called Schlueter Plumbing on a Saturday. They arrived within 2 hours to tightened …”

Jim Collins · ★★★★★ · Google · Mar 2026

The most critical take we found

“They did show up. The simple problem was fixed. However I was charged excessively for the job. They saw a huge house & tried to take advantage of me. My father was a master contractor. He could have fixed this in less than an hour. I was charged $538. Because …”

Jacqueline Sells · ★★ · Google · Jan 2026

We read 94 of 673 reviews · newest from Mar 2026

(513) 970-6874

Full report →Website ↗

Pembroke Plumbing

Top pick24/7 per Google listing

4.9 (177 Google reviews) 5.0 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Pembroke Plumbing scores 4.9 stars across 177 reviews with weekend emergency availability confirmed, sub-hour response on burst pipe cited, and all 5 sampled reviews rated 5 stars.

Rating mix — of the 5 reviews we analyzed177 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 177 reviews so far. Treat this as a first read.

What reviewers keep saying

Sub-hour emergency response on burst pipe: 'answered our call immediately and arrived on site within the hour' cited in 1 of 5 reviews for after-hours water line repair (cited in 1 of 5 reviews)
Weekend availability confirmed: sump pump failure resolved late on a weekend day in 1 of 5 reviews (cited in 1 of 5 reviews)
Technicians communicate throughout the job — progress narration and post-job follow-up option noted in 2 of 5 reviews (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Our restoration company responded to an emergency water loss caused by a busted pipe, and the team at Pembroke was quick to support. They answered our call immediately and arrived on site within the hour. Their team efficiently repaired the pipe and restored …”

Geetika Casmon · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 177 reviews · newest from Feb 2026

(513) 916-0123

Full report →Website ↗

Mr. Rooter Plumbing of Butler and Warren Counties

Top pick24/7 per Google listing

4.8 (128 Google reviews) 6.3 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Mr. Rooter Butler/Warren holds 4.8★ across 128 reviews; all 5 analyzed are 5-star with reviewConsistency=1.0 — same-day arrival, no upselling, and clean installs confirmed across 3 distinct reviewers.

Rating mix — of the 5 reviews we analyzed128 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 128 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day appointment honored with no BS or upselling; install finished clean with no mess (TlmeszfmZzGNI6Xq2t4q). (cited in 1 of 5 reviews)
fast_response=2 and professional=3 across 5 analyzed; tech explained entire job while working and cleaned up completely (3GWTQ2PGpk86P4hj4PHJ). (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“The techs showed up right on time and didn't waste any time getting to work. They were straightforward about what needed to happen, no BS or upselling, which I definitely appreciated. The install was clean, the new unit is solid, and they didn't leave a mess …”

Ryan Fawley · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 128 reviews · newest from Mar 2026

(513) 275-5759

Full report →Website ↗

Chase Brothers Plumbing

Top pick24/7 per Google listing

4.9 (119 Google reviews) 5.8 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Chase Brothers holds 4.9★ across 119 reviews; all 5 analyzed are positive with fast_response=3 and multi-service emergency coverage confirmed — new construction plumbing, water main repair, and 6 follow-on jobs completed by the same crew.

Rating mix — of the 5 reviews we analyzed119 total on Google

5★4

4★1

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 119 reviews so far. Treat this as a first read.

What reviewers keep saying

Emergency water main leak responded to quickly and resolved; crew called back for 6 additional jobs including toilet install, garbage disposal, water line to fridge, outdoor faucet, and bathroom vanity replumb (YWU9Vvod4EX1vkor55SN). (cited in 1 of 5 reviews)
Upfront pricing, free estimate (others charged), and callback within a day of voicemail — reviewed as fair-not-lowest pricing (54VS6PMzCGucv2VkxdPT). (cited in 2 of 5 reviews)
Prevented unnecessary septic system replacement by correctly identifying grease trap — competitor had insisted no grease trap existed (0AlIvtW8ZI9pyIbzh8un). (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I recently had a great experience hiring a plumbing company to handle all the plumbing for my new construction home. The team was extremely professional and always made sure to listen carefully to what I needed. Every plumber I met was friendly and really …”

Jason Chang · ★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 119 reviews · newest from Feb 2026

(513) 586-6331

Full report →

Just Water Heaters

Top pick24/7 per Google listing

5.0 (89 Google reviews)5.0 on Yelp (1) 12.1 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Water heater specialist with near-perfect consistency: 93 of 94 analyzed reviews are 5-star, sentiment 100% positive, and pricing cited as 40% below competing quotes in multiple reviews.

Rating mix — of the 15 reviews we analyzed89 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Pricing cited well below competitors: one reviewer received quote $1,100 and 40% cheaper than others; another reviewer described quote as 'literally double what Dale charged' from a prior estimate (cited in 2 of 94 reviews)
Same-day and next-day installation available: 21 fast_response theme mentions in 94 reviews; multiple reviewers document price quote within 30 minutes of sending photos (cited in 3 of 94 reviews)
Tankless and power vent water heater expertise documented: handled warranty claims, corrected prior installation errors, completed power vent replacement in under 30 minutes (cited in 2 of 94 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I needed a replacement of my power vent water heater and Dale was great to work with. From initial communication to scheduling to completion this was a 5 star experience. Punctual, professional, competent, thorough, and nice to work with. I will recommend …”

Jason Dambekaln · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 94 of 89 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 377-1004

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Eco Plumbers, Electricians, and HVAC Technicians

Caveats apply24/7 per Google listing

4.9 (3,513 Google reviews)1.7 on Yelp (9) 10.3 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Eco Plumbers Cincinnati (4.9★, 3,513 reviews, BBB A+) — 85 of 100 sampled reviews are 5-star with themeCounts.professional=53, but 3 reviewers document aggressive upsells ($3,800 sump pump, $3,000+ drain repair), appointment no-shows, and an Ohio AG complaint.

Rating mix — of the 15 reviews we analyzed3,513 total on Google

5★7

4★1

3★2

2★0

1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

1-star Yelp: $3,800 sump pump replacement quote (pump + battery backup) vs. a Zoeller pump for under $500 installed — reviewer considers this predatory upselling. (1 of 100 reviews)
1-star Yelp: Simple drain issue made worse by Eco (cable cut, pushed deeper), then quoted $3,000+ to fix it; customer filed an Ohio Attorney General complaint and received a refund. Another plumber fixed it in 10 minutes for $300. (1 of 100 reviews)
Appointment reliability issues reported by 2 reviewers — AI support line gave vague postponement notice with no proactive outreach; booking a simple drain clean resulted in missed 4-hour window twice. (2 of 100 reviews)

To be fair

Large crew capability for complex underground drainage projects — Phillip and 3-person crew replaced an underground drainage system in one multi-day project, praised for 110% work ethic and property care. (cited in 1 of 100 reviews)
Technicians take time to present options without pressure — Wyatt assessed an electrical issue, presented options without upselling, and completed same-day; Elijah also flagged for not pushing add-ons. (cited in 2 of 100 reviews)
Gas line leak detection and repair with follow-up — David identified a second leak at the gas meter the homeowner was unaware of; fast_response cited in 6 of 100 reviews. (cited in 1 of 100 reviews)

What reviewers praise

“Wyatt was amazing to deal with. We had no idea what to expect and were silently worried about the cost of our electrical issue. Wyatt put us at ease. He quickly assessed and then explained what was wrong. There was no up selling, just here are your options . …”

Amy Kreamelmeyer · ★★★★★ · Google · Jan 2026

The most critical take we found

“Booked a simple drain cleaning yesterday around 2 p.m. Was notified that they couldn't meet a FOUR HOUR WINDOW as they scheduled at that time. Was given a sob story about some people might have backed up sewage, so for some reason they could not hone their …”

Bruce C. · ★ · Yelp · Jun 2025

We read 100 of 3,513 reviews · newest from Jan 2026 · BBB A+ accredited

(513) 342-8502

Full report →Website ↗

Mr. Rooter Plumbing of Greater Cincinnati

Caveats apply24/7 per Google listing

4.7 (908 Google reviews)3.2 on Yelp (25) 7.1 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.7-star franchise with 908 reviews but reviewConsistency=0.461 — 15 one-star reviews in 100 analyzed; online scheduling praised, but sewer pipe installation failure and botched toilet repair are documented multi-visit failures.

Rating mix — of the 15 reviews we analyzed908 total on Google

5★7

4★0

3★0

2★1

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Sewer pipe installed incorrectly, yard dug up 3 times over multi-year period; pipe disconnected again while under warranty; promised camera inspection 'never happened' after week of calling. (1 of 100 reviews)
slow_response=3 and poor_workmanship=3 in 100 reviews; sewer pipe installed incorrectly requiring yard dug up 3 separate times; follow-up camera inspection promised but never sent. (1 of 100 reviews)
Toilet repair charged $315, problem unfixed; second plumber sent did not cover shoes in rain; reviewer concluded 'DO NOT USE'. (1 of 100 reviews)

To be fair

fast_response=15 in 100 reviews; resolved basement floor drain backup within 2 hours same day after rival plumber didn't call back for hours. (cited in 2 of 100 reviews)
Froze-pipe crawlspace job praised — tech went into a very small crawlspace 'most plumbers would not even do' and videotaped for transparency. (cited in 1 of 100 reviews)
Online scheduling with fair, no-membership pricing noted in 1 recent review; no hidden fees on quoted job. (cited in 1 of 100 reviews)

What reviewers praise

“Marco did an excellent job clearing our kitchen sink drain and redoing the undersink piping. Very quick work, cleaned up completely before he left. Drain works so much better! Highly recommend Marco to take care of your plumbing needs!”

S Lange · ★★★★★ · Google · Mar 2026

The most critical take we found

“Made an appt. on 11/6 at 2:30 pm for 11/7/2019 between 2 to 4 to come and give estimate for a new gas line from furnace to new stove top. Got call at 9:30 am on 11/7 saying have to cancel as gas pressure gauge is not available, I said you do not need that for …”

Joseph S. · ★ · Yelp · Nov 2019

We read 100 of 908 reviews · newest from Mar 2026

(513) 399-5203

Full report →Website ↗

Five Star Home Services Cincinnati

Caveats apply24/7 per Google listing

4.8 (592 Google reviews)4.6 on Yelp (9) 14.8 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8-star, 592-review HVAC+plumbing shop; workmanship=30 and professional=51 in 90 analyzed reviews; gas leak found that the fire department missed, but $400 ignitor replacement drew a Yelp 1-star for price gouging.

Rating mix — of the 15 reviews we analyzed592 total on Google

5★10

4★2

3★0

2★0

1★3

What reviewers keep saying

workmanship=30 across 90 reviews; technician found a gas leak the fire department couldn't locate, then discovered a second leak on same visit. (cited in 2 of 90 reviews)
Same-day water heater replacement on January 2nd — team arrived, replaced unit, verified system before leaving. (cited in 1 of 90 reviews)
Competitive pricing vs. rivals — HVAC installation came in $1,100 cheaper than a second competitor quote verified by that competitor. (cited in 2 of 90 reviews)

What reviewers complain about

~$400 charged to replace an ignitor — Yelp reviewer called it 'extremely high for such a simple repair' and 'very misleading'; would give zero stars. (1 of 90 reviews)

What reviewers praise

“Very knowledgeable and professional. I had forgotten that I had another HVAC company coming the next day for a estimate. Since he was here I let him check over the work and he said Five Star did a great job. Here's a kicker Five Star was $1,100 dollars …”

Terry White · ★★★★★ · Google · Mar 2026

The most critical take we found

“The technician himself was very nice and professional, but the company charged nearly $400 just to replace an ignitor. That price is extremely high for such a simple repair and feels very misleading. Because of this experience, I would not recommend this …”

Rosan S. · ★ · Yelp · Dec 2025

We read 90 of 592 reviews · newest from Mar 2026

(513) 443-1306

Full report →Website ↗

SMITHY'S PLUMBING

Caveats apply24/7 per Google listing

4.7 (370 Google reviews) 17.1 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

91% 5-star ratings out of 98 analyzed for SMITHY'S PLUMBING; Al Smith's 30+ year expertise cited in multiple reviews, but 3 of 12 evidence quotes document a stolen-deposit incident and hostile escalation behavior.

Rating mix — of the 15 reviews we analyzed370 total on Google

5★10

4★0

3★0

2★2

1★3

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Alleged theft of $8,000 upfront payment — tech started job 3 days late, worked sporadic 2-hour sessions, then went silent after customer asked for timeline (1 of 98 reviews)
Hostile communication escalation documented: customer raised billing concern, was talked over, yelled at, and sent multiple defensive messages without resolution (1 of 98 reviews)
Invoice mismatch: in-person price did not match original quote; pipe left leaking after service without customer notification — tech texted babysitter instead of owner (1 of 98 reviews)

To be fair

Al Smith's diagnostic accuracy saves customers money — solved clogged drain without demolition that another plumber quoted at $7k (cited in 1 of 98 reviews)
Same-day responsiveness in 6 reviews including same-morning toilet repair and emergency weekend sewer dig in freezing weather (cited in 2 of 98 reviews)
Transparent communication: work completed in less time than quoted, pricing explained upfront, and installation walkthroughs provided even to elderly clients (cited in 2 of 98 reviews)

What reviewers praise

“Great experience with Smithy’s Plumbing—especially Al. He came out in freezing cold weather when we urgently needed our sewer line dug and handled everything with professionalism and hard work. We’re very grateful and would highly recommend Smithy’s Plumbing, …”

William Nodo · ★★★★★ · Google · Feb 2026

The most critical take we found

“AVOID AVOID AVOID. Had him in there to fix change a 3 handle shower to a new standard. Should have avoided from the get go and read the Better Business Bureau reviews. First the quote didn't match what the in person price was, happens, but it's a red flag in …”

Drew G · ★ · Google · Jun 2025

We read 98 of 370 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 619-0245

Full report →

Cook Plumbing, Inc.

Caveats apply24/7 per Google listingSmall track record

4.4 (25 Google reviews) 3.3 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Cook Plumbing draws 4.4★ across 25 reviews with only 5 analyzed — 4 five-star and 1 three-star; Bob Cook singled out for fast on-site repairs billed at nominal rates, but 2 of 5 reviews flag unreturned calls and inconsistent availability.

Rating mix — of the 5 reviews we analyzed25 total on Google

5★4

4★0

3★1

2★0

1★0

Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.

Why we're cautious

With only 5 reviews analyzed from 25 total, the unreturned-call pattern in 1 review represents 20% of the sample — a meaningful flag for a small operator at <25 review volume (1 of 5 reviews)
1 of 5 reviews (3-star) cites 2 consecutive unreturned calls across 2 different issues — left voicemails, never got a callback; reviewer switched to a competitor (1 of 5 reviews)

To be fair

Arrived at 8pm for an emergency to restore water, returned 2 days later to complete the full repair 'at a very reasonable price'; basement pipe leak fixed in 30 min with 'nominal' charge (cited in 2 of 5 reviews)
Bob Cook praised as a genuine expert — got in, fixed it efficiently, charged 'super reasonable' fee vs. big-company alternatives; family uses him exclusively (cited in 2 of 5 reviews)

What reviewers praise

“Bob Cook is a real expert plumber and knows what he's doing. Unlike big companies he can get in and get the job done efficiently AND in a short amount of time, as well as charging a super reasonable fee. My whole family goes to Cook Plumbing and will …”

Andrew Felsheim · ★★★★★ · Google · Dec 2025

The most critical take we found

“Cook plumbing has done several jobs for us in the past and were good. The last 2 times I called about 2 different issues, they said they'd call right back and never did. I made a follow up call the next day and left VM. Nothing. My neighbor gave me his …”

Mary · ★★★ · Google · Jan 2024

We read 5 of 25 reviews · newest from Dec 2025

(513) 825-3974

Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore

Apollo Home

We'd call someone else first24/7 per Google listing

4.9 (15,822 Google reviews)2.0 on Yelp (100) 17.9 mi from downtown Hamilton

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Apollo Home holds 4.9 stars on 15,822 Google reviews but 45 of 100 analyzed are 1-star; surprise_fees cited 8 times, slow_response 7 times, and multiple reviewers describe being sent a salesperson instead of a plumber.

Rating mix — of the 15 reviews we analyzed15,822 total on Google

5★4

4★0

3★0

2★2

1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Wax ring replacement billed at $430 (after membership discount) — reviewer calculates ~$350+ in labor for a 1-hour job; another review cites $3,000 water heater quote with $628 heater cost at Home Depot (2 of 100 reviews)
After-hours caller promised a plumber in the morning — a salesman arrived with a 2-week wait quote; actual plumber found for 1/3 the price same day from another county per 1 of 12 reviews (1 of 100 reviews)
reviewConsistency=0.073 is the lowest signal in this batch — rating distribution is nearly bimodal (45 one-star vs 46 five-star in 100 analyzed), suggesting polarized service quality (2 of 100 reviews)

To be fair

Deep technical expertise: Nate fixed a slab leak that another company misdiagnosed, navigating 2 extra rooms cautiously before finding the source per 1 of 12 reviews (cited in 1 of 100 reviews)
Sump pump installation praised as fully professional; both technicians Jesse and Matthew answered all questions per 1 of 12 reviews (cited in 1 of 100 reviews)

What reviewers praise

“We had the best experience with Apollo! They were absolutely fantastic and did exactly what they said they’d do. This was our first time using Apollo and we will definitely be repeat customers. Everyone we talked to was great! Very professional and answered …”

Heather J · ★★★★★ · Google · Feb 2026

The most critical take we found

“After completing a plumbing repair totaling over $500, which I was fine with, they proceeded to charge an extra $200 just to spend 15 minutes snaking a floor drain. Will never, ever use them again.”

Emory S. · ★ · Yelp · Dec 2025

We read 100 of 15,822 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 223-3957

Full report →Website ↗

HELP Plumbing, Heating, Cooling and Drains

We'd call someone else first24/7 per Google listing

4.8 (9,078 Google reviews)2.2 on Yelp (100) 12.6 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 9,078 reviews but internal sample splits 49 five-star vs 43 one-star — Yelp reviewers flag overcharging and cancelled appointments while Google skews strongly positive.

Rating mix — of the 15 reviews we analyzed9,078 total on Google

5★4

4★0

3★1

2★0

1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Cancelled appointments and unreturned calls reported: reviewer charged for annual maintenance plan then could not cancel after no-show; another reviewer reports staff being 'rude' (2 of 100 reviews)
Review consistency score 0.071 — among the lowest possible; nearly equal count of 1-star (43) and 5-star (49) reviews in 100-review sample signals highly inconsistent technician quality (2 of 100 reviews)
Pricing complaints dominate negative reviews: plumber-cost mentioned in 44 of 100 analyzed reviews; expensive theme in 10; reviewers report quotes far above competitors (AC unit $4,500 vs $1,200 elsewhere) (3 of 100 reviews)

To be fair

Weekend and holiday emergency coverage documented: tech arrived July 4th weekend when no other company was available, per review evidence (cited in 1 of 100 reviews)
fast_response theme cited in 13 of 100 analyzed reviews; same-day service mentioned in 8 (cited in 2 of 100 reviews)

What reviewers praise

“JJ was my advanced field tech who chauffeured me around on a ride-a-long. We went to this customers home to diag a condensers unit that was frozen over in frigid, icey conditions and although we encountered some complications like a language barrier and more …”

Shawan DeBerry-Payne · ★★★★★ · Google · Feb 2026

The most critical take we found

“I would give them minus 1 star if I could. I wrote a previous review on here but somehow it magically disappeared. Inept Service Tech,not on time, no quote, no detailed invoice and a 350.00 charge for a drain that stopped right back up 2 days later. Their …”

Michael M. · ★ · Yelp · Dec 2022

We read 100 of 9,078 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 973-4124

Full report →Website ↗

Thomas & Galbraith Heating, Cooling, Plumbing & Electrical

We'd call someone else first24/7 per Google listing

4.7 (7,070 Google reviews)1.8 on Yelp (100) 6.4 mi from downtown Hamilton

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.7★ across 7,070 reviews but 55 of 100 sampled are 1-star; surprise fees cited in 4 reviews, slow response in 13, and pricing complaints dominate with 52 plumber-cost mentions.

Rating mix — of the 15 reviews we analyzed7,070 total on Google

5★3

4★0

3★0

2★0

1★12

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Surprise fees pattern: 4 of 100 reviews cite unexpected charges (themeCounts.surprise_fees=4); one case documents $94 trip charge for tech who arrived without the part, then $882 flat-rate quote. (1 of 100 reviews)
Escalating estimates documented: $4,000 initial estimate for a drain issue, crew dug a hole, declared wrong diagnosis, then revised to $17,900+ to continue — customer lost $600 of $2,000 deposit. (1 of 100 reviews)
Agreement reversal: tech verbally offered $287 + augering deal, then company called next day refusing to honor it and quoted $1,065 power-wash with no guarantee. (1 of 100 reviews)

To be fair

Diagnosis quality praised in 3-star and 5-star reviews: $100 service/diagnosis fee rated as fair value, with accurate pinpointing of complex HVAC/plumbing issues. (cited in 2 of 100 reviews)
Burst pipe repair under a 135-year-old house completed in a day and a half with camera diagnosis and full cleanup; maintenance contract holders report consistent satisfaction. (cited in 1 of 100 reviews)

What reviewers praise

“Review long overdue as I have been a T&G customer and monthly member for over 2+yrs now. Simply our every technician has been phenomenal. I've used plumbing and heating. And soon I'll use the electrical service. Every technician has been informative, …”

Toriano Franklin · ★★★★★ · Google · Mar 2026

The most critical take we found

“They came out to do a repair on my furnace at one of my rental properties. I only had them come out because my usual guy was unavailable. His price to repair was over $8,000.00. Insane! I ended up waiting for my guy to go out. He replaced my furnace for …”

Michael T. · ★ · Yelp · Dec 2025

We read 100 of 7,070 reviews · newest from Mar 2026

(513) 914-2898

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing

4.8 (5,160 Google reviews)2.7 on Yelp (100) 17.2 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 5,160 reviews but 35% negative sentiment in sample of 100 — fast_response=19 and same-day service praised widely, yet 8 reviews flag overpricing and 2 cite hidden fees.

Rating mix — of the 15 reviews we analyzed5,160 total on Google

5★4

4★1

3★1

2★1

1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

surprise_fees: tech quoted one scope then charged for unrelated services without prior approval — customer charged $600 for work not in original estimate (1 of 100 reviews)
poor_workmanship cited: valve replacements still leaking after 4 hours of work; tech needed customer's own ladder, left toilet leaking the next day (1 of 100 reviews)
Hostile phone support documented: customer service rep yelled at caller and hung up when existing complaint was escalated (1 of 100 reviews)

To be fair

fast_response theme in 19 of 100 analyzed reviews; same-day plumber mentioned 11 times including holiday and weekend calls (cited in 3 of 100 reviews)
Sewer line work praised in 11 reviews; complex multi-sleeve jobs handled end-to-end with cleanup crew and repair crew coordinated (cited in 2 of 100 reviews)
Technician-level quality scores high when matched with the right tech — individual techs (Warren, Payton, AJ) cited by name for thorough work and clean jobsites (cited in 3 of 100 reviews)

What reviewers praise

“A basement sewer line flood was not something we expected to happen. The sewer line was scoped and 5 support sleeves were installed. Problem fixed. Everyone (supervisor, cleanup crew and pipe repair) were professional, knowledgeable, respectful and very …”

Sharon Crowe · ★★★★★ · Google · Mar 2026

The most critical take we found

“Do not call Roto Rooter, unless you have done research on your plumbing problem yourself. I called to have them unclog a toilet that a plunger couldn't take care of and the plumber tried to tell me they had to pull the toilet and when I suggested they run …”

Ashley D. · ★ · Yelp · Dec 2008

We read 100 of 5,160 reviews · newest from Mar 2026 · BBB A+ accredited

(513) 631-0595

Full report →Website ↗

Arlinghaus Plumbing Heating & Air Conditioning

We'd call someone else first24/7 per Google listing

4.9 (1,788 Google reviews)2.1 on Yelp (71) 12.7 mi from downtown Hamilton

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 Google stars on 1,788 reviews but 100 analyzed shows 29 one-star and reviewConsistency=0.163 — expensive theme cited 7 times, slow_response 11 times; faucet cartridge quoted $500 when part costs $20, and installation crews left safety hazards.

Rating mix — of the 15 reviews we analyzed1,788 total on Google

5★7

4★0

3★1

2★0

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

HVAC installation crew stayed until 9:30 PM (vs. promised 5 PM), left scrap metal and screws on floor with a toddler in home, and left a gap in vinyl siding exposing home to water infiltration. (1 of 100 reviews)
Faucet cartridge quoted at $500 when a plumbing supply store confirmed part costs $20; handle put on incorrectly twice, confirmed wrong by tech on second visit — poor_workmanship cited in 1 review. (1 of 100 reviews)
Business refused service for a repeat customer's gas furnace citing 'business' status — inconsistent service policy flagged in 1 review. (1 of 100 reviews)

To be fair

Multi-trade capability (HVAC, plumbing, electrical) with consultation available on Sundays and installations scheduled next-day — weekend_or_emergency=5 in 100 reviews. (cited in 2 of 100 reviews)
Pipe burst after freeze handled with responsive scheduling — got customer in a day earlier than a competing company. (cited in 1 of 100 reviews)
Water heater installation by Maurice included identifying and correcting prior piping issues not in original scope — floor protection used. (cited in 1 of 100 reviews)

What reviewers praise

“I would highly recommend Arlinghaus for HVAC replacement! We took advantage of their free furnace promotion to have our AC and furnace replaced. Lonnie did a fantastic job during the consultation, providing me with options and helping me understand what …”

Patrick Quinn · ★★★★★ · Google · Feb 2026

The most critical take we found

“Called about service on a simple gas furnace and they flat out told me that they would not come to look at it. They claimed the reason for refusal of work is that we are a business. They have been here twice in the past to service other furnaces. Times have …”

Jon T. · ★ · Yelp · Dec 2022

We read 100 of 1,788 reviews · newest from Feb 2026 · BBB A+ accredited

(513) 756-8883

Full report →Website ↗

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Hamilton we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,096 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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