Micheal & Sons Plumbing
Plumber · Duncanville, TX · Open 24 hours per Google listing
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Our verdict
Micheal & Sons Plumbing holds a 4.7 Google rating (133 reviews); 85 of 100 analyzed are 5-star with themeCounts.fast_response=38 and professional=73 — water heater and sewer are top services by volume (29 and 12 mentions). Pricing complaints in 7 of 100 and surprise fees noted in 2.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast response cited in 38 of 100 analyzed reviews; same-day arrival documented in 22 reviews including after-hours and weekend calls
3 cited reviews
“Erik from Micheal & Sons Plumbing came out to take care of our tankless water heater and did a great job. He put down rags to protect our floors and made sure to clean up any water right away.”
“They always arrive right when they say they will and have never let me down when fixing leaks or clogs. In case of a plumbing emergency, they do everything they can to send a plumber out quickly.”
“Even though they were really busy with plumbing jobs, when I explained I had an urgent problem, they sent their top plumber, Collin, out to help me that same morning. Collin quickly figured out what was wrong, cleared the backup.”
Reversed a competitor's $20,000 sewer line replacement diagnosis — found line intact, saved customer the full cost
1 cited review
“Jamie and Erik checked everything and found that my sewer line was just fine, so I didn't have to spend all that money. Another company told me my sewer line was broken and tried to charge me almost $20,000!”
Water heater replacement handled same morning as call in multiple quotes; 3-technician crew mobilized when leak discovered on arrival (29 water-heater mentions)
Cited in 3 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Surprise fees cited in 2 of 100 reviews (themeCounts.surprise_fees=2) — including 1 reviewer who noted upfront pricing but still flagged unexpected code upgrade costs
“Jamie and Erik checked everything and found that my sewer line was just fine, so I didn't have to spend all that money. Another company told me my sewer line was broken and tried to charge me almost $20,000!”
Cited in 2 of the 100 reviews we analyzed.
Pricing complaints in 7 of 100 reviews (themeCounts.expensive=7); 2 reviewers mention surprise fees or unexpected cost additions (themeCounts.surprise_fees=2)
“Jamie and Erik checked everything and found that my sewer line was just fine, so I didn't have to spend all that money. Another company told me my sewer line was broken and tried to charge me almost $20,000!”
Cited in 2 of the 100 reviews we analyzed.
Slow response noted in 4 of 100 reviews (themeCounts.slow_response=4) despite fast response being the dominant theme
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called this company to schedule an appointment. The lady that answered the phone hung up on me. I give them a zero.”
“Replaced my valve and demanded cash and promised to send me receipt. I did not receive the receipt and contacted 469-554-5603 and no answer the phone, no reply to text message. I am still waiting for the receipt. I would give a zero star if that is allowed.”
Positive
“This review is long overdue. I’ve relied on Micheal & Sons Plumbing for several years for all my plumbing needs. They always arrive right when they say they will and have never let me down when fixing leaks or clogs. The team takes the time to explain if any extra work might be needed, and every plumber I’ve met has been friendly and really knows what they’re doing. I appreciate that someone always picks up the …”
“I’ve been working with this plumbing team for several years now. They handled all the plumbing work for me at three different properties – one single-family home and two multifamily buildings. Jamie and Bernard were always very knowledgeable and really cared about doing things right. They took the time to figure out tricky plumbing situations, making sure pipes were run in the best way possible, hidden behind the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Micheal & Sons Plumbing?
Best for
- Emergency and same-day calls
- Water heater install/repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Micheal & Sons Plumbing?
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