The 15 plumbers serving East Canton, ranked.

19 plumbing companies serve the East Canton area within 20 miles, and we've read 1,147 of their public reviews — the critical ones first. 10 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.8, 1 below 4.0), but the depth behind them varies: 11 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 16 of the 19 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — American Pro Plumbing — sits below 4.0 (3.0). Across the reviews we analyzed, the work named most often is sewer work and water heaters.

Updated Jul 11, 202620-mile radius of downtown East CantonHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,121 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

FlowPros Sewer, Drain, & Repair Service

Top pick24/7 per Google listing

4.9 (763 Google reviews)1.0 on Yelp (2) 8.1 mi from downtown East Canton

Our take — how we form it

FlowPros earns 4.9 across 763 reviews; 84 of 87 analyzed are 5-star. themeCounts show fast_response=17 and professional=48, with 11 reviews calling pricing cheap or fair and 17 specifically mentioning price.

Rating mix — of the 15 reviews we analyzed763 total on Google

5★13

4★0

3★0

2★0

1★2

What reviewers keep saying

Arrived within an hour cited in at least 2 of 87 analyzed reviews; themeCounts.fast_response=17 across full analyzed set (cited in 2 of 87 reviews)
Fair or reasonable pricing noted in 8 of 87 reviews (themeCounts.fair_pricing=8); 11 reviews tagged cheap-plumber (cited in 3 of 87 reviews)
Work quality praised in 14 of 87 reviews (themeCounts.workmanship=14); crew leaves job site clean per multiple reviewers (cited in 2 of 87 reviews)

What reviewers complain about

2 of 87 analyzed reviews are 1-star (negative sentiment=2.3%); specific complaints not visible in selected evidence quotes (1 of 87 reviews)

What reviewers praise

“Jason and his helper were great. I had some water coming up out the basement floor They arrived within an hour of me calling and fixed my problem in a timely manner. They were both professional and explained everything to me at every step. Would definitely …”

Micah M (Micah M) · ★★★★★ · Google · Mar 2026

The most critical take we found

“I had a simple bathtub/shower faucet replacement. 3 caulk lines needed to be cut to remove the wall liner, this co. quoted me $195 just for that, and to reinstall and caulk it. Then another $695 to replace the faucet which is 2 man hours. They insisted on …”

Bobby B. · ★ · Yelp · May 2026

We read 87 of 763 reviews · newest from Mar 2026

(330) 316-7871

Full report →Website ↗

JEM Plumbing, Inc

Top pick

4.9 (653 Google reviews) 15.2 mi from downtown East CantonNot a 24/7 shop

Our take — how we form it

Established shop with 653 Google reviews at 4.9 average. 13 reviews mention same-day service, 17 mention pricing, 10 mention water heaters (including tankless via Navien). Same-day boiler diagnosis and weekend emergency leak repairs both cited.

Rating mix — of the 15 reviews we analyzed653 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

13 reviews mention same-day scheduling — one customer had a tech less than an hour after calling (cited in 3 of 85 reviews)
10 reviews mention water heaters; owner Jeremy personally quoted a Navien tankless install at a fair price (cited in 2 of 85 reviews)
Tech Carson ran a drain camera and jetted lines and helped identify sewer line location and depth for a rental property (cited in 1 of 85 reviews)

What reviewers complain about

One review under the slow_response theme — extremely rare given the 653-review base (1 of 85 reviews)

What reviewers praise

“JEM plumbing was recommended by my neighbor. They were able to come out first appointment in the am. Joe was our technician. He was very kind and efficient. He was able to fix the problem within 1 hour. Chad and the team will take care of you when in need of …”

Nick Manos · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 85 of 653 reviews · newest from Feb 2026

(330) 575-7284

Full report →Website ↗

Quickflow Plumbing

Top pick

5.0 (270 Google reviews)5.0 on Yelp (7) 8.7 mi from downtown East CantonNot a 24/7 shop

Our take — how we form it

Quickflow Plumbing holds a perfect 5.0 across 270 reviews with 100% positive sentiment in 100 analyzed — themeCounts.professional=51, workmanship=21; honored original quote on a job that grew significantly larger than expected.

Rating mix — of the 15 reviews we analyzed270 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Honored original quote when job scope expanded unexpectedly — integrity flagged explicitly by reviewer as rare. (cited in 1 of 100 reviews)
Same-day quote followed by next-day installation confirmed; technicians cleaned up and avoided disrupting adjacent areas during install. (cited in 2 of 100 reviews)
Weekend emergency response documented: plumber arrived within 10 minutes after-hours for a basement water leak. (cited in 1 of 100 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Had a great experience with quick flow. Very quick response got someone out the next business day for us. Made a pretty crappy situation bearable by actually going through options with us and just made the process easy! Found a break in our line under the …”

Cole Richmond · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 270 reviews · newest from Feb 2026

(330) 904-0768

Full report →Website ↗

Austin Drain Cleaning Company

Top pick24/7 per Google listing

4.8 (127 Google reviews)5.0 on Yelp (1) 7.6 mi from downtown East Canton

Our take — how we form it

4.8★ across 127 reviews with BBB A+ accredited; 63 of 68 sampled at 5-star and strong weekend emergency response — but 3 slow-response complaints noted in 68 reviewed.

Rating mix — of the 15 reviews we analyzed127 total on Google

5★13

4★0

3★0

2★0

1★2

What reviewers keep saying

Saturday emergency sewer backup cleared within 3 hours of call; crew helped clean up after line clearing (cited in 1 of 68 reviews)
Professional and respectful technicians — wore shoe covers, cleaned up after work, notified customer proactively when running late (cited in 2 of 68 reviews)
Affordable pricing on drain and sewer work; repeat customer across residential and apartment properties (cited in 3 of 68 reviews)

What reviewers complain about

3 slow-response complaints in 68 reviews — some customers report delayed or missed arrival windows (1 of 68 reviews)

What reviewers praise

“They came out quickly and got my drains cleared after I had been battling it for 2 weeks and helped clear the snow from my walkway. They were very reasonable.”

Darya Hawthorne · ★★★★★ · Google · Feb 2026

The most critical take we found

“I called on a Sunday and I understand if you don't answer. John called me back Monday morning and I scheduled Dallas to come between 2-6pm. No one called me, texted or, emailed me it is now 6pm. Poor communication. Not twenty four hours. I have done a better …”

Napalm Nacho · ★ · Google · Jun 2024

We read 68 of 127 reviews · newest from Feb 2026 · BBB A+ accredited

(330) 452-3231

Full report →Website ↗

Affordable Drain Cleaning

Top pick24/7 per Google listing

4.9 (83 Google reviews)4.8 on Yelp (5) 5.2 mi from downtown East Canton

Our take — how we form it

Affordable Drain Cleaning (Canton) holds 4.9 stars on 83 reviews — father/son operation with themeCounts.fast_response=14, fair_pricing=8; free re-snake for a sewer backup that returned weeks later, phone estimates given upfront before arrival.

Rating mix — of the 15 reviews we analyzed83 total on Google

5★11

4★1

3★0

2★0

1★3

What reviewers keep saying

Gives ballpark estimates over the phone before arrival, no card surcharge — cited as rare versus other plumbers. (cited in 1 of 82 reviews)
Free return visit to re-snake after sewer backed up again weeks later — no charge for second visit. (cited in 1 of 82 reviews)
Weekend emergency service confirmed: helped customer on a weekend with a repeat issue, fast and efficient. (cited in 1 of 82 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Great guys that do awesome work! Quick and responsive. Have helped me a few times are always on time and reasonable! Will work with them again”

Kyle Kohler · ★★★★★ · Google · Feb 2026

The most critical take we found

“Very unprofessional just hangs up on people”

Davey Jones · ★ · Google · Aug 2018

We read 82 of 83 reviews · newest from Feb 2026

(330) 458-0907

Full report →Website ↗

Prestige Plumbing

Top pick24/7 per Google listingSmall track record

5.0 (25 Google reviews) 10.2 mi from downtown East Canton

Our take — how we form it

5.0 Google stars, 25 reviews, BBB A+ accredited; 20 analyzed all 5-star with fair_pricing cited 3 times — same-day service confirmed and one water heater replacement done entirely free after it couldn't be repaired.

Rating mix — of the 15 reviews we analyzed25 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Same-day service delivered for a garbage disposal replacement the day before a graduation party — no-notice urgency handled. (cited in 1 of 20 reviews)
Waived the service call fee when diagnosis showed the issue wasn't what was expected — cited in 1 review as 'no charge' for the visit. (cited in 1 of 20 reviews)
Water heater replacement completed at no cost when original repair failed — customer called it full day of free work. (cited in 1 of 20 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We have multiple houses and we wanted a company on the west side of Stark Co. We did our due diligence and picked Prestige. Lucky us:)-”

Douglas Waikem · ★★★★★ · Google · Dec 2025

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 20 of 25 reviews · newest from Dec 2025 · BBB A+ accredited

(330) 837-7777

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Roto-Rooter Plumbing & Drain Services

Caveats apply24/7 per Google listing

4.8 (2,266 Google reviews)3.0 on Yelp (2) 10.7 mi from downtown East Canton

Our take — how we form it

Roto-Rooter Canton (4.8 stars, 2,266 reviews, BBB A+) has the volume of a national chain — 10 fast-response mentions in 73 analyzed — but carries 2 surprise-fee complaints, a $15,000 sewer job where recurring backup returned within a year, and an owner-visit-to-customer-home dispute.

Rating mix — of the 15 reviews we analyzed2,266 total on Google

5★10

4★1

3★1

2★0

1★3

Why we're cautious

Customer charged $15,000+ for 2-section sewer line repair; sewer backed up again within 1 year — required full re-service. Third section was skipped per customer's financing limit. (1 of 73 reviews)
Yelp 1-star: owner allegedly showed up to customer's home after a dispute about poor work, overcharging, and changed quotes — customer had to dispute charges on card. (1 of 73 reviews)
Pricing flagged as expensive in 2 of 73 reviews; one reviewer described service as 'rather expensive.' (1 of 73 reviews)

To be fair

Same-day dispatch confirmed in 8 of 73 analyzed reviews; one tech stayed late past 4pm on diagnosis and identified secondary issues at no charge. (cited in 2 of 73 reviews)
Team walked customer through a third-party fiber optic company's sewer damage claim — provided documentation support across multiple days. (cited in 1 of 73 reviews)

What reviewers praise

“Mark did a great job installing a new water heater for our house. No mess left behind. Roto-Rooter called/advised me they were running a little behind schedule the day of install, but all went well. I wouldn't hesitate to call RR again. The peace-of-mind of a …”

Out Here · ★★★★★ · Google · Feb 2026

The most critical take we found

“Back in July of 2024, I had a sewer blockage from roots in my main sewer line. After Roto Rooter came out and started working on my line, they suggested I replace three sections of my main sewer line. Through their financing company they are partnered with, …”

Emily Evans · ★ · Google · Dec 2025

We read 73 of 2,266 reviews · newest from Feb 2026 · BBB A+ accredited

(330) 333-9006

Full report →Website ↗

Blind & Sons

Caveats apply24/7 per Google listing

4.9 (605 Google reviews)3.0 on Yelp (2) 9.5 mi from downtown East Canton

Our take — how we form it

Blind & Sons (Canton, BBB A+, 4.9/605 reviews) is a full-service HVAC+plumbing operation with themeCounts.professional=47, workmanship=21, but 3 pricing complaints in 84 analyzed include an $8K unnecessary drain estimate and a $1,000 1-hour quote.

Rating mix — of the 15 reviews we analyzed605 total on Google

5★13

4★0

3★0

2★1

1★1

Why we're cautious

Quoted $8,000 for unnecessary new drain lines through basement floor on a kitchen drain issue — Roto-Rooter fixed the same problem for $100. (1 of 84 reviews)
Charged $120 diagnostic fee then presented a $1,000 quote for what reviewer described as a simple 1-hour job. (1 of 84 reviews)
Pricing flagged expensive in 3 of 84 reviews — one $1,000 quote for a 1-hour job, plus a $120 diagnostic fee for a job they declined. (1 of 84 reviews)

To be fair

Next-day appointment confirmed for water heater estimate with comprehensive no-pressure options at multiple price points. (cited in 1 of 84 reviews)
Technicians explain multi-step processes before starting work and confirm everything functions before leaving. (cited in 2 of 84 reviews)

What reviewers praise

“Landon did an excellent job. He showed up on time, was very professional, and made the whole process smooth and easy. You can tell he really cares about the quality of his work and making sure everything is done right. He was respectful, knowledgeable, and …”

Anthony Gil · ★★★★★ · Google · Mar 2026

The most critical take we found

“I was charged for them to come and give me pricing on a pipe that needs to be replaced. I was told not to fix the pipe because the stack is getting older and I should budget 10,000.00 for when that time comes. I wanted to replace a faucet assembly above a …”

Natalie Tillman · ★★ · Google · May 2026

We read 84 of 605 reviews · newest from Mar 2026 · BBB A+ accredited

(330) 238-8306

Full report →Website ↗

Coblentz Plumbing

Caveats apply24/7 per Google listing

4.7 (526 Google reviews) 11.7 mi from downtown East Canton

Our take — how we form it

Coblentz Plumbing holds 4.7★ on 526 reviews with 86% positive sentiment across 88 analyzed — strong water heater and after-hours sump work, but $600 for a failed 21-minute drain attempt and billing-after-refusal incident are serious red flags.

Rating mix — of the 15 reviews we analyzed526 total on Google

5★9

4★0

3★0

2★0

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

No-showed original commercial appointment; when customer hired another plumber and notified Coblentz, a tech still arrived uninvited, repeatedly tried to gain entry on video, then sent a bill for no work performed. (1 of 88 reviews)
$600 charged for 21-minute failed drain attempt; customer reported to BBB alleging tech targeted her as a woman home alone. (1 of 88 reviews)
$600 charged for 21 minutes of drain auger service that did not fix the problem — homeowner resolved it first try with a rented auger afterward. (1 of 88 reviews)

To be fair

After-hours sump pump emergency: Brett came out Sunday night to diagnose, then returned first thing Monday morning to replace and upgrade the system. (cited in 1 of 88 reviews)
Meticulous tankless water heater upgrade — named 4-person team replaced a 28-year-old electric with a tankless gas unit; workmanship praised as superb. (cited in 1 of 88 reviews)
Whole-house water and drain line replacement with minimal wall damage; communicative tech praised by name. (cited in 1 of 88 reviews)

What reviewers praise

“They did a wonderful job on our main water break. Was done very quickly and we are very satisfied with the work! Would recommend them to anyone!!!”

Anna ivory · ★★★★★ · Google · Mar 2026

The most critical take we found

“John was very professional, efficient, kind and well versed in explaining his expertise in his trade. I would recommend him to anyone. Update: after scheduling more services Koblentz sent out more men the next week and they did their work. However, when I …”

M B · ★ · Google · Dec 2025

We read 88 of 526 reviews · newest from Mar 2026

(330) 877-8989

Full report →Website ↗

Paradigm Sewer & Drain Plumbing

Caveats apply

5.0 (258 Google reviews) 5.3 mi from downtown East CantonNot a 24/7 shop

Our take — how we form it

Paradigm Sewer & Drain has 5.0 on 258 reviews (themeCounts.fast_response=14, sewer mentions=16) but carries a 2-star complaint about weeks of communication blackout and failed drain snaking that a competitor resolved on first visit.

Rating mix — of the 15 reviews we analyzed258 total on Google

5★13

4★0

3★0

2★1

1★1

Why we're cautious

Failed twice to snake a clogged sink drain and recommended $1,000+ wall demolition; never followed up — a different plumber cleared it on the first visit. (1 of 93 reviews)
Communication gap documented: one customer waited weeks with no follow-up after two failed drain-snaking visits; a competitor solved the same issue on first attempt. (1 of 93 reviews)

To be fair

Fast response cited in 14 of 93 analyzed reviews — crews noted for arriving before their estimated arrival window. (cited in 3 of 93 reviews)
After-hours scheduling confirmed: quick after-hours booking with 'top-shelf work' noted. (cited in 1 of 93 reviews)
Thorough diagnostics on sewer work — found issues other companies missed and avoided a solution that would have compromised finished basement. (cited in 1 of 93 reviews)

What reviewers praise

“Bravo to this plumbing company that showed up before their time estimate, investigated my issues without passing it off and considering an option for clean up that didnt compromise my finished side of the basement. They found an issue beyond what other …”

Savvy Mom Club · ★★★★★ · Google · Feb 2026

The most critical take we found

“I had a clogged sink and they came out twice (after weeks of no communication). They could not snake the drain, said I would need to cut out the wall and pipe to try to flush it through. Spending significantly more money. They never followed up to try to fix …”

Jessica · ★★ · Google · Nov 2024

We read 93 of 258 reviews · newest from Feb 2026

(330) 485-3008

Full report →Website ↗

Plumbing 911

Caveats apply24/7 per Google listing

4.5 (203 Google reviews)3.0 on Yelp (33) 9.1 mi from downtown East Canton

Our take — how we form it

Plumbing 911 holds 4.5 stars on 203 Google reviews but 19 of 100 analyzed are 1-star; fast_response cited 18 times but slow_response 4 times, and pricing complaints (expensive=4) plus rude office staff appear in multiple reviews.

Rating mix — of the 15 reviews we analyzed203 total on Google

5★9

4★1

3★0

2★1

1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

No-show on emergency Sunday call after rescheduling twice; reviewer states not a true 24-hour service despite advertising (1 of 100 reviews)
Office manager hung up on commercial account inquiry; multiple reviewers report rude office staff — pattern across at least 2 reviews (2 of 100 reviews)
Pricing complaints in multiple 1-star reviews: sump pump job billed $1,600 for 6.5 hours when job was estimated 2 hours; wax ring replacement quoted ~double market rate (2 of 100 reviews)

To be fair

fast_response cited in 18 of 100 analyzed reviews; same-day dispatch confirmed in multiple recent reviews (cited in 3 of 100 reviews)
Broad service range across 100 reviews: water heater, sewer, sump pump, gas line, toilet, faucet, slab leak all mentioned; repeat-use customers cite value over 9 years (cited in 2 of 100 reviews)

What reviewers praise

“Josh Maxon from their company came out and his customer service and expertise was above and beyond. Fixed my issue quickly and affordable. I’d recommend this company to anyone and will be using them for all future needs because of Josh.”

Joey Davis · ★★★★★ · Google · Mar 2025

The most critical take we found

“I called dealing with a crushed sewer line at one of my tenants homes. I Explained we are a large corporation and would need to set some things up for billing, but we are looking for net30 billing. Was told everything would be fine and they set the …”

Kristin Carden- Wicker · ★ · Google · Feb 2026

We read 100 of 203 reviews · newest from Feb 2026 · BBB A+ accredited

(330) 280-6261

Full report →Website ↗

That Plumber

Caveats apply

4.7 (104 Google reviews)4.0 on Yelp (12) 11.1 mi from downtown East CantonNot a 24/7 shop

Our take — how we form it

4.7★ across 104 reviews with 89 five-stars; fast response and fair pricing cited in 18+ reviews, but 6 one-stars flag workmanship and overpricing complaints worth noting.

Rating mix — of the 15 reviews we analyzed104 total on Google

5★10

4★0

3★1

2★0

1★4

Why we're cautious

1-star review describes tech unable to complete electrical portion of quoted job, charged $494 anyway without finishing; scope was pre-discussed at estimate. (1 of 100 reviews)
3 of 100 reviews cite expensive or overpriced billing; one reviewer paid $494 before incomplete electrical work, another flagged no itemized receipt when requested. (2 of 100 reviews)
Poor workmanship flag in 4 reviews: one bathtub overflow fixed with wrong-type caulk that failed immediately and still leaked. (1 of 100 reviews)

To be fair

Same-day or next-day scheduling confirmed in 10 reviews; 18 reviews cite fast_response theme, including after-hours service at no extra charge. (cited in 3 of 100 reviews)
Fair pricing cited in 4 reviews and cheap-plumber mentions in 12; multiple reviewers note price matched or beat expectations on water heater and toilet jobs. (cited in 3 of 100 reviews)
Bathroom remodel delivered 'Absolutely Stunning' finish per one reviewer; workmanship theme appears in 17 reviews overall. (cited in 2 of 100 reviews)

What reviewers praise

“I had a pipe break behind the wall in my shower. I called and talked to Stacy who was very nice and helpful. They got me scheduled within 24 hours. Jason came out to fix the shower. He was very knowledgeable and very careful fixing my shower. If you are …”

Roger Schuler · ★★★★★ · Google · Mar 2026

The most critical take we found

“They were called to fix a leak from my bathtub overflow plate. They barely looked at the issue, and just used caulk around the plate and diverter. The caulk barely held up and looked horrible, like it wasn't even the right kind for bathrooms. And they didn't …”

Maria Choong · ★ · Google · Dec 2025

We read 100 of 104 reviews · newest from Mar 2026

(330) 494-8054

Full report →Website ↗

Standard Plumbing & Heating

Caveats apply24/7 per Google listingSmall track record

4.1 (42 Google reviews)5.0 on Yelp (1) 5.1 mi from downtown East Canton

Our take — how we form it

Standard Plumbing & Heating holds 4.1 stars on 42 Google reviews with 6 of 30 analyzed being 1-star; strong commercial track record but residential customers report occasional rudeness from staff.

Rating mix — of the 15 reviews we analyzed42 total on Google

5★10

4★1

3★0

2★1

1★3

Why we're cautious

Two recent reviews describe being cut off or treated curtly on phone — pattern in a 30-review sample is a meaningful signal for residential customers (2 of 30 reviews)
Staff rudeness noted in 2 of 30 analyzed reviews: customer cut off mid-sentence on phone, reviewer felt rushed and dismissed (2 of 30 reviews)

To be fair

Commercial subcontractor with $5M+ track record cited in 1 of 30 reviews; workmanship_count=4 and fast arrival within the hour mentioned (cited in 2 of 30 reviews)
fair_pricing cited in 3 of 30 analyzed reviews; tech Dan called extremely knowledgeable with detailed explanations (cited in 1 of 30 reviews)

What reviewers praise

“Professional and quality work with fair prices and the tech Dan was extremely knowledgeable and helpful to me and explained every small detail about the process and will be my go to company in the future very impressed”

Bill Taylor · ★★★★★ · Google · Nov 2023

The most critical take we found

“First question asked was what company are you with giving me the impression if I wasn't a commercial contractor I wasn't to waist their time. After satisfying him with my answer I state that I'm looking to connect 3"cu to 3"pvc and the fernco fitting is …”

Cory Hoover · ★ · Google · Aug 2018

We read 30 of 42 reviews · newest from Nov 2023

(330) 453-9191

Full report →Website ↗

Doug Mullaly Plumbing

Caveats applySmall track record

4.5 (31 Google reviews)5.0 on Yelp (6) 7.2 mi from downtown East CantonNot a 24/7 shop

Our take — how we form it

4.5★ across 31 reviews with 10 of 11 analyzed being 5-star; BBB A+ accredited. One unresolved complaint: no return calls after 3 contact attempts over 2 weeks.

Rating mix — of the 11 reviews we analyzed31 total on Google

5★10

4★0

3★0

2★0

1★1

Why we're cautious

Unresponsive to repeat contact: reviewer documented 3 contact attempts over 14 days with no reply from Doug (1 of 11 reviews)
Contact reliability is a concern: 1 reviewer reports 3 unanswered calls and zero follow-up over 2 weeks (1 of 11 reviews)

To be fair

Water heater swaps completed under 2 hours from next-morning call to done, cited in 2 of 11 reviews (cited in 2 of 11 reviews)
Solved commercial faucet problems 3 other plumbers failed to diagnose, per 1 detailed review (cited in 1 of 11 reviews)
Emergency calls handled in under 3 hours, noted in 2 separate reviews (cited in 2 of 11 reviews)

What reviewers praise

“Best plumber in the area by far! Extremely knowledgeable and good at what he does.”

Jeremy Fox · ★★★★★ · Google · Dec 2025

The most critical take we found

“Have tried to contact Doug 3 times over the last 2 weeks, no return calls, no text, no follow up of any kind. These positive reviews are misleading. He either has so much work he doesn't to follow up. Jim S”

Jim Snavely · ★ · Google · Sep 2024

We read 11 of 31 reviews · newest from Dec 2025 · BBB A+ accredited

(330) 491-1407

Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore

Miracle Plumbing and Heating

We'd call someone else first

4.6 (640 Google reviews)2.8 on Yelp (28) 8.1 mi from downtown East CantonNot a 24/7 shop

Our take — how we form it

Miracle Plumbing holds 4.6 Google stars across 640 reviews but 26 of 100 analyzed are 1-star; negative sentiment=34% and reviewConsistency=0.204 reveal a polarized customer base with recurring fee-dispute and rudeness complaints.

Rating mix — of the 15 reviews we analyzed640 total on Google

5★3

4★0

3★0

2★1

1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Recurring fee-shock pattern: multiple reviewers charged amounts above the quoted trip fee or charged for zero work performed (3 of 100 reviews)
Job left incomplete: one tech abandoned a kitchen-sink clog job across multiple visits without resolution, leaving a washing-machine hookup leak behind (1 of 100 reviews)
Pricing disputes in at least 3 of 100 analyzed reviews — technicians charged fees not quoted upfront, including $75 for no work done and $350+ for a warranty replacement (2 of 100 reviews)

To be fair

Fast same-day response cited in 7 of 100 analyzed reviews (themeCounts.fast_response=16); techs dispatched promptly for water line and faucet emergencies (cited in 2 of 100 reviews)
Multiple faucet and fixture jobs completed cleanly, with techs providing cost-saving tips (e.g., Delta lifetime warranty info) per 2 positive reviews (cited in 2 of 100 reviews)

What reviewers praise

“Miracle plumbing was amazing with my elderly dad. They were on time with their first visit. After an accident that resulted in a water line being cut, the business was so on top of making sure the issue was fixed exactly how my dad wanted it. They made …”

Allison Schulz · ★★★★★ · Google · Nov 2025

The most critical take we found

“Miracle Plumbing, Heating and Cooling I requested service and an appointment was scheduled, with a $69 fee just to come out. When they arrived, I explained the issue, and they immediately said there was nothing they could do. Despite no work being performed, …”

Scott Rini · ★ · Google · Feb 2026

We read 100 of 640 reviews · newest from Feb 2026

(330) 477-2402

Full report →Website ↗

Also serving East Canton — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

North Canton Drain & Sewer Cleaning 4.0 (9 Google reviews) · North Canton · 4.6 mi Call

Bailey's Quality Plumbing and Backflow LLC 4.3 (7 Google reviews) · North Canton · 11.0 mi Call

American Pro Plumbing 3.0 (4 Google reviews) · North Canton · 6.3 mi Call

J. Kevin Miller Plumbing and Electrical 5.0 (1 Google review) · North Canton · 5.5 mi Call

What reviewers complain about in East Canton

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Roto-Rooter Plumbing & Drain Services — Customer charged $15,000+ for 2-section sewer line repair; sewer backed up again within 1 year — required full re-service. Third section was skipped per customer's financing limit.
Roto-Rooter Plumbing & Drain Services — Yelp 1-star: owner allegedly showed up to customer's home after a dispute about poor work, overcharging, and changed quotes — customer had to dispute charges on card.
Blind & Sons — Quoted $8,000 for unnecessary new drain lines through basement floor on a kitchen drain issue — Roto-Rooter fixed the same problem for $100.
Blind & Sons — Charged $120 diagnostic fee then presented a $1,000 quote for what reviewer described as a simple 1-hour job.
Coblentz Plumbing — No-showed original commercial appointment; when customer hired another plumber and notified Coblentz, a tech still arrived uninvited, repeatedly tried to gain entry on video, then sent a bill for no work performed.
Coblentz Plumbing — $600 charged for 21-minute failed drain attempt; customer reported to BBB alleging tech targeted her as a woman home alone.
Paradigm Sewer & Drain Plumbing — Failed twice to snake a clogged sink drain and recommended $1,000+ wall demolition; never followed up — a different plumber cleared it on the first visit.
Plumbing 911 — No-show on emergency Sunday call after rescheduling twice; reviewer states not a true 24-hour service despite advertising

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving East Canton we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,121 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Magnolia, Malvern, Mineral City, Minerva, Paris, Robertsville, Somerdale, Waynesburg — this East Canton guide covers those areas.

Nearby city guides

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