Standard Plumbing & Heating
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Fair Pricing ✓
1 concern
Two recent reviews describe being cut off or treated curtly on phone — pattern in a 30 review sample is a meaningful signal for residential customers
Trust Score: 0/100 · Based on 42 reviews
Our Verdict
#12 of 15 in Canton, OH
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You want detailed upfront explanations
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 30 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 42 Reviews Tell Us
Emergency Response
Commercial subcontractor with $5M+ track record cited in 1 of 30 reviews; workmanship_count=4 and fast arrival within the hour mentioned
What To Watch Out For
Staff rudeness noted in 2 of 30 analyzed reviews: customer cut off mid-sentence on phone, reviewer felt rushed and dismissed
Two recent reviews describe being cut off or treated curtly on phone — pattern in a 30 review sample is a meaningful signal for residential customers
Quality & Professionalism
fair_pricing cited in 3 of 30 analyzed reviews; tech Dan called extremely knowledgeable with detailed explanations
Communication
Staff rudeness noted in 2 of 30 analyzed reviews: customer cut off mid-sentence on phone, reviewer felt rushed and dismissed
Pricing
fair_pricing cited in 3 of 30 analyzed reviews; tech Dan called extremely knowledgeable with detailed explanations
Customer reviews
Reviews from Google, Yelp & more
Professional and quality work with fair prices and the tech Dan was extremely knowledgeable and helpful to me and explained every small detail about the process and will be my go to company in the future very impressed
Just had the nicest service guy come to do our monthly maintenance. He took his time, came into the building, introduced himself. Before he left he explained everything that was going on and even double checked thermostat. Extremely professional! Thank you!
I have had the pleasure to work with Standard Plumbing and Heating on $5M+ worth of mechanical work over the past several years. They are one of the best if not, the best mechanical subcontractor that I have worked with in my 30year construction career. Vert responsive and easy to work with. They don't nickle and dime you for change orders. Great Company led by a great guy in Dave Grabowsky.
First question asked was what company are you with giving me the impression if I wasn't a commercial contractor I wasn't to waist their time. After satisfying him with my answer I state that I'm looking to connect 3"cu to 3"pvc and the fernco fitting is 3007-33. He states you can find that at any lowes or home depot. I reply no they all carry 3"CI to 3"pvc. He then asks for my number. I reply 330 705 and he interrupts me saying ok we will give you a call. How could you possibly give me a call before I finish stating what my call back number is. Sounds like his go to of rushing ppl he doesn't want to do business with off the phone!
Useless
Standard Plumbing and Heating was hired to remove all original iron pipes and decaying copper pipes and replace them in our nearly 100 year old home. Brian the repairman was prompt and courteous with exception of the third day, he appeared angered over the loss of a folding multi-tool and took a few minutes to search my home for it. He spent the first hour or so glaring at me as if I was responsible for the loss of his tool. His behavior was a bit annoying, but in retrospect, I would probably act the same if I lost an expensive tool that I use everyday as well. The job took three business days to complete, an amount of time I had no issue as I was assured that my repairs would be done well before my personal deadline. The work completed is working as expected with exception of the city water meter being reassembled backwards. The city reassembled the meter correctly at no charge to us a few days after we were contacted about having a negative water flow on our bill. Over all I am very satisfied with the work that Standard Plumbing performed in my home and have added Standard Plumbing to my contact list for heating and plumbing for future plumbing or heating needs.
Well, they are rather standard in service and installation of commercial HVAC equipment, but Matt is hilarious and friendly (if you ignore the creepy vibe he gives off). Oh, and he is kinda lazy. 8 hours to change two filters, one belt and my attitude toward eugenics seems a bit excessive. But then, I never thought that I'd believe editing our genes to make 'Merica the master race was a good idea, either! Or that the best type of gun control is a bi-pod! (I've always been an archery man, myself, and target shooting at that). But Matt explained that in the zombie apocalypse, man is the biggest threat and taking them out from a distance is the safest option. So, standard service, unless you get Matt! Ask for him by name!
I guess nothing really wrong for being strictly business. I just prefer a little personal touch. You don't need to cut me off and be rude because I'm small talking. I don't work with businesses that don't know how to be personable.
These guys came out after 12 days of having clogged toilet and the toilet backing up into my tub. These guys were awesome and fixed the problem the right way and I thank you guys so very much you guys are awesome
Standard Plumbing & Heating is a great company. Dan does our heating and cooling and he is great, our heating and cooling systems are all electric so hes in and out with no problems.
Standard plumbing and heating has amazing technicians with high qualifications. Combine that with great customer service and they are nearly perfect.
They answered my call promptly & Doug came out within the hour to do the repairs as promised when I called. Great job!
Great company to use! Everyone from top to bottom is all about customer satisfaction, they were great to work with.
Called about having my backflow tested and they don't do residential work. Then the lady abruptly hung up on me.
I had some plumbing work done by Standard Plumbing & Heating and they took care of the problem with ease.
Business details
Service area
Based in Canton. Serves 7 nearby cities within 20 miles:
Standard Plumbing & Heating