Standard Plumbing & Heating
Plumber · Canton, OH · Open 24 hours per Google listing
Our verdict
Standard Plumbing & Heating holds 4.1 stars on 42 Google reviews with 6 of 30 analyzed being 1-star; strong commercial track record but residential customers report occasional rudeness from staff.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 30 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Commercial subcontractor with $5M+ track record cited in 1 of 30 reviews; workmanship_count=4 and fast arrival within the hour mentioned
1 cited review
“They answered my call promptly & Doug came out within the hour to do the repairs as promised when I called. Great job!”
Cited in 2 of the 30 reviews we analyzed — 1 cited review not excerpted here.
fair_pricing cited in 3 of 30 analyzed reviews; tech Dan called extremely knowledgeable with detailed explanations
1 cited review
“Professional and quality work with fair prices and the tech Dan was extremely knowledgeable and helpful to me and explained every small detail about the process and will be my go to company in the future very impressed”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two recent reviews describe being cut off or treated curtly on phone — pattern in a 30-review sample is a meaningful signal for residential customers
“First question asked was what company are you with giving me the impression if I wasn't a commercial contractor I wasn't to waist their time. After satisfying him with my answer I state that I'm looking to connect 3"cu to 3"pvc and the fernco fitting is 3007-33. He states you can find that at any lowes or home depot.”
Cited in 2 of the 30 reviews we analyzed.
Staff rudeness noted in 2 of 30 analyzed reviews: customer cut off mid-sentence on phone, reviewer felt rushed and dismissed
“First question asked was what company are you with giving me the impression if I wasn't a commercial contractor I wasn't to waist their time. After satisfying him with my answer I state that I'm looking to connect 3"cu to 3"pvc and the fernco fitting is 3007-33. He states you can find that at any lowes or home depot.”
Cited in 2 of the 30 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 30 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Useless”
“Called about having my backflow tested and they don't do residential work. Then the lady abruptly hung up on me.”
“I guess nothing really wrong for being strictly business. I just prefer a little personal touch. You don't need to cut me off and be rude because I'm small talking. I don't work with businesses that don't know how to be personable.”
Positive
“Just had the nicest service guy come to do our monthly maintenance. He took his time, came into the building, introduced himself. Before he left he explained everything that was going on and even double checked thermostat. Extremely professional! Thank you!”
“I have had the pleasure to work with Standard Plumbing and Heating on $5M+ worth of mechanical work over the past several years. They are one of the best if not, the best mechanical subcontractor that I have worked with in my 30year construction career. Vert responsive and easy to work with. They don't nickle and dime you for change orders. Great Company led by a great guy in Dave Grabowsky.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Nov 2023.
Across platforms
Should you hire Standard Plumbing & Heating?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Standard Plumbing & Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Standard Plumbing & Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Canton · East Canton · North Canton · Dalton