Miracle Plumbing and Heating
Plumber · Canton, OH
Our verdict
Miracle Plumbing holds 4.6 Google stars across 640 reviews but 26 of 100 analyzed are 1-star; negative sentiment=34% and reviewConsistency=0.204 reveal a polarized customer base with recurring fee-dispute and rudeness complaints.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Canton, OH · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Fast same-day response cited in 7 of 100 analyzed reviews (themeCounts.fast_response=16); techs dispatched promptly for water line and faucet emergencies
1 cited review
“Called them and they were out same day with a very reasonable price considering all the work that had to be done!!! 10/10 would recommend them to anyone!! Thanks for the quick response time.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Multiple faucet and fixture jobs completed cleanly, with techs providing cost-saving tips (e.g., Delta lifetime warranty info) per 2 positive reviews
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Recurring fee-shock pattern: multiple reviewers charged amounts above the quoted trip fee or charged for zero work performed
“I requested service and an appointment was scheduled, with a $69 fee just to come out. When they arrived, I explained the issue, and they immediately said there was nothing they could do. Despite no work being performed, I was then charged an additional $75 simply for being there.”
Cited in 3 of the 100 reviews we analyzed.
Red flag
Job left incomplete: one tech abandoned a kitchen-sink clog job across multiple visits without resolution, leaving a washing-machine hookup leak behind
Cited in 1 of the 100 reviews we analyzed.
Pricing disputes in at least 3 of 100 analyzed reviews — technicians charged fees not quoted upfront, including $75 for no work done and $350+ for a warranty replacement
“I requested service and an appointment was scheduled, with a $69 fee just to come out. When they arrived, I explained the issue, and they immediately said there was nothing they could do. Despite no work being performed, I was then charged an additional $75 simply for being there.”
Cited in 2 of the 100 reviews we analyzed.
Rude technician behavior documented in 2+ reviews spanning 2016–2024; one tech asked a customer with young children 'What do you want me to do about it?'
“We had Miracle come to our home several times. The guy was very rude and asked me "What do you want me to do about it?" Even after knowing I had 3 small children.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 6 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Miracle Plumbing, Heating and Cooling I requested service and an appointment was scheduled, with a $69 fee just to come out. When they arrived, I explained the issue, and they immediately said there was nothing they could do. Despite no work being performed, I was then charged an additional $75 simply for being there. This felt absolutely unreasonable and like a money grab. A reputable plumbing company should be …”
“Horrible experience!! Do NOT use!! The trip charge is was quoted wasnt what I was charged, and apparently the technicians determine what your service charges are! I was charged over $350 for a warranty replacement of heating elements in my hot water tank.... Definitely wont ever being using these guys again!!”
“i seriously am just at a loss for words - not only were we rescheduled four times (weather, staff having family emergencies and issues with our gas line not being located like it was supposed to be) and pushed back from our initial date of 5/30 to 7/3, but when the work was done one of our trees was completely missing. they completely buried our sand cherry in the 6ft trench they dug. our downspout connecter/adapter …”
Positive
“Miracle plumbing was amazing with my elderly dad. They were on time with their first visit. After an accident that resulted in a water line being cut, the business was so on top of making sure the issue was fixed exactly how my dad wanted it. They made several trips to the house to make sure he wasn’t without kitchen water until the new faucet was available to be installed. They were honest and made sure everything …”
“Miracle Plumbing's technician, Doug, did an excellent job today restoring hot water to our kitchen sink (Hooray!) and replacing three different faucets in our home. He was very knowledgeable, efficient, and polite. Goodbye leaky, dripping faucets! Doug even went the extra mile to inform us that our Delta faucets were guaranteed for life and could be replaced later at NO replacement cost (labor only) if we called …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Yelp 1-star reviews from 2016–2024 document rude techs and botched repairs; Google skews higher. Cross-platform sentiment suggests star inflation on Google relative to Yelp experience.
Should you hire Miracle Plumbing and Heating?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Miracle Plumbing and Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Canton · North Canton · East Canton · Dalton