JEM Plumbing, Inc
Plumber · North Canton, OH
Our verdict
Established shop with 653 Google reviews at 4.9 average. 13 reviews mention same-day service, 17 mention pricing, 10 mention water heaters (including tankless via Navien). Same-day boiler diagnosis and weekend emergency leak repairs both cited.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 85 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
13 reviews mention same-day scheduling — one customer had a tech less than an hour after calling
1 cited review
“Super fast tech was at our house less than an hour after calling.”
Cited in 3 of the 85 reviews we analyzed — 2 cited reviews not excerpted here.
10 reviews mention water heaters; owner Jeremy personally quoted a Navien tankless install at a fair price
Cited in 2 of the 85 reviews we analyzed.
Tech Carson ran a drain camera and jetted lines and helped identify sewer line location and depth for a rental property
Cited in 1 of the 85 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One review under the slow_response theme — extremely rare given the 653-review base
Cited in 1 of the 85 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 85 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“JEM plumbing was recommended by my neighbor. They were able to come out first appointment in the am. Joe was our technician. He was very kind and efficient. He was able to fix the problem within 1 hour. Chad and the team will take care of you when in need of service. Thanks for making it right!”
“Jem Plumbing is literally a "gem"! Jem installed a brand new hydronic heater (boiler/radiator) in our home for a great price just three days after we arrived home from being out of town in January and found our home ice cold because our boiler quit. JEM sent a highly qualified boiler expert the same day we called and got our 40 year old system running, giving us heat in near zero weather while they organized the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire JEM Plumbing, Inc?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own JEM Plumbing, Inc?
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Find plumbers near you
JEM Plumbing, Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: North Canton · Canton · Stow · Limaville