American Pro Plumbing

I cannot say enough good things about American Pro Plumbing and especially Matt Lee! When my well tank unexpectedly failed and flooded my basement, Matt came to the rescue with incredible professionalism, speed, and expertise. He arrived promptly, diagnosed the problem quickly, and went above and beyond to ensure the replacement process was smooth and stress-free. Matt’s craftsmanship was impeccable, and he explained every step of the process, ensuring I understood what was being done. His attention to detail and dedication to quality truly stood out. It’s rare to find a plumber who combines such technical skill with excellent customer service. If you’re looking for reliable, honest, and skilled plumbing services, I highly recommend American Pro Plumbing and Matt Lee. They turned a stressful emergency into a positive experience, and I will definitely call them for any future plumbing needs. Thank you, Matt, for your outstanding service!

Very poor customer service plus rude. Left after ringing the doorbell once had to call him and make him turn around lied and said he was knocking and ringing the doorbell repeatedly for over five mins when I had him on my ring camera only ringing it once and I was at the door with in two mins to answer it. And he was over a hour late for the appointment. My door to the water shut off was locked and when I went upstairs to get the key I heard him banging on the door to force it open then he never even needed to get into the back room to fix the toilet. Because there’s a shut off in the bathroom. Took him all of 5 mins to install a new valve. Over all very unprofessional very rude poor customer service. And very much got the impression that he didn’t want to be bothered with the work I needed done. If I could give no stars I would.