FastPlumber near me

The 15 24/7 plumbers serving Plainfield

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 497 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown PlainfieldHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 497 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Plainfield →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Andersen Plumbing, Heating and AC Repair

Top pick24/7 per Google listing
5.0 (753 Google reviews) 12.0 mi from downtown Plainfield

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Andersen Plumbing, Heating & AC — perfect 5.0 on 753 reviews; no-upsell policy cited verbatim in 1 of 5 analyzed reviews; furnace installation quality praised by 3 reviewers; toilet replacement confirmed same week as HVAC job.

Rating mix — of the 5 reviews we analyzed753 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 753 reviews so far. Treat this as a first read.

What reviewers keep saying

  • No-upsell, transparent pricing: 1 of 5 reviews explicitly states 'no gimmicks, just give you exactly what you need for your house' with reasonable multi-furnace quotes (cited in 1 of 5 reviews)
  • Post-install follow-through: Kyle returned the day after installation to make minor adjustments on a 2-furnace job; reviewers cite consistent quality outcomes (cited in 2 of 5 reviews)
  • Same-week toilet replacement confirmed in 1 review alongside a concurrent HVAC installation with equally positive outcome (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Jon was extremely personable and very friendly. This guy loves his job! The quote we got from him was reasonable considering we needed two furnaces replaced. We’ve used Anderson’s for plumbing in the past and never had any issues, so we decided to try them …”
Dave Lach · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 753 reviews · newest from Feb 2026

(630) 528-1343
Full report →Website ↗
2

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (2,071 Google reviews) 10.4 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ on 2,071 Google reviews with BBB A+ accredited — 5 of 5 analyzed reviews are 5-star; technicians praised for thorough sewer-pipe replacement and clear communication, but pricing drew explicit complaints in 2 of 5 reviews.

Rating mix — of the 5 reviews we analyzed2,071 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,071 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Supervisor Levi explained the issue clearly and walked customers through options, reducing stress on a complex job — communication praised in 2 of 5 analyzed reviews. (cited in 2 of 5 reviews)
  • Same-day arrival confirmed (within 3-4 hours of call) for emergency toilet overflow; technician left bathroom clean after job. (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing described as expensive in 1 review — "It wa..." (quote cut off) suggesting sticker shock after toilet repair; service quality praised but cost was a concern. (1 of 5 reviews)
What reviewers praise
“Our old (and only) toilet had not been working right for a couple months (partial flushes, tank running, etc). It finally got completely stopped up and started overflowing and we couldn't plunge it out! Roto- Rooter to the rescue! Our Technician, Marc, was …”
nancy anderson · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,071 reviews · newest from Mar 2026 · BBB A+ accredited

(630) 463-9168
Full report →Website ↗
3

Andersen Plumbing, Heating and AC Repair

Top pick24/7 per Google listing
4.9 (1,727 Google reviews) 12.5 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 1,727 reviews; all 5 analyzed are 5-star with workmanship cited in 2 and fast response in 1 — technicians named individually (Nate, Zach, Jon, Cesar, Joe, Evan, Michelle) with consistent multi-visit satisfaction across different house issues.

Rating mix — of the 5 reviews we analyzed1,727 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,727 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Thorough diagnosis with no pressure: furnace inspection showed photos of issues, options prioritized by urgency without pushing unnecessary repairs — confirmed across 2 of 5 reviews. (cited in 2 of 5 reviews)
  • Consistent quality across multiple visits: reviewer used company multiple times over several months for different issues and rated each experience 'consistently superb.' (cited in 1 of 5 reviews)
  • Clear communication: identified leak source with step-by-step explanation, bathtub faucet installed with meticulous cleanup per 2 of 5 reviews. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Jon and Cesar came out to diagnose a noise I heard coming from the furnace. They arrived quickly, were polite and professional and did a thorough inspection of the entire furnace. They were able to figure out the issue and discussed with me the other things …”
Jeanette Hoffman · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,727 reviews · newest from Feb 2026

(630) 557-8405
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
4

Pro Services Plumbing, Drains, Sewer Lining

Caveats apply24/7 per Google listing
5.0 (174 Google reviews) 16.1 mi from downtown Plainfield

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

5-star with 174 reviews but only 1 review analyzed; the single review praises knowledgeable tech Alex for drain rodding with clear explanations and on-time scheduling updates.

Rating mix — of the 1 review we analyzed174 total on Google
5★1
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 1 of 174 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Scheduled promptly, kept updated on arrival times, and tech Alex clearly explained the problem (cited in 1 of 1 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“The work I received from Pro Services was great from start to finish. I had a rodding done and their team made it all quick and easy. I was scheduled and kept updated on arrival times. Alex was very knowledgeable in what he was doing and did a great job on …”
Ira · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 1 we analyzed — there is nothing negative to quote yet.

We read 1 of 174 reviews · newest from Jun 2026

(630) 487-7879
Full report →Website ↗
5

Ability Septic

Caveats apply24/7 per Google listing
4.6 (251 Google reviews)3.7 on Yelp (37) 18.5 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.6★ from 251 reviews with 82% positive sentiment; fair_pricing cited 7 times and workmanship 12 times, but 18% negative and reviewConsistency of 0.42 reveal a polarized customer base — 18 of 100 analyzed reviews are 1-star with slow-response and availability complaints.

Rating mix — of the 15 reviews we analyzed251 total on Google
5★8
4★0
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Website advertises 24/7 phone answering but at least one customer couldn't reach anyone the day after a holiday — gap between advertised and actual availability (1 of 100 reviews)
  • 24/7 claim disputed: website says 24/7 but customer couldn't reach anyone the day after a holiday — no emergency coverage that day (1 of 100 reviews)
  • slow_response flagged in 3 reviews; 18 of 100 analyzed are 1-star — above-average complaint rate for a 4.6★ business (1 of 100 reviews)

To be fair

  • fair_pricing cited in 7 reviews; 35-year loyal customer cites courteous staff, fair prices, and prompt scheduling consistently (cited in 3 of 100 reviews)
  • workmanship cited in 12 reviews; septic cleanouts and pump replacements praised for thoroughness and site cleanliness (cited in 3 of 100 reviews)
  • Holiday-weekend emergency response: answered when no other company would pick up over a holiday weekend (cited in 1 of 100 reviews)
What reviewers praise
“My nephew needed septic pumped they showed up immediately!! In Lockport today ! Very good service!!!!!!!!”
Gary B. · ★★★★★ · Yelp · Dec 2018
The most critical take we found
“their website says all over it that they answer the phone 24/7. they in fact do not answer 24/7. while I understand today is the day after a holiday 24/7 to me would mean everyday. how can you have emergency services if you don't answer the phone?”
Brigette M. · ★ · Yelp · Dec 2022

We read 100 of 251 reviews · newest from Dec 2018

(331) 757-6258
Full report →Website ↗
6

Prestige Plumbing, Heating & Cooling

Caveats apply24/7 per Google listing
4.5 (154 Google reviews) 15.5 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.5★ from 154 reviews with 90% positive sentiment; professional theme dominates (32 of 71 analyzed) and emergency/same-day responses confirmed in 8+ mentions, though 1 pricing complaint about a $3,500 water-heater quote undercuts fair-pricing confidence.

Rating mix — of the 15 reviews we analyzed154 total on Google
5★12
4★0
3★0
2★1
1★2

Why we're cautious

  • Boiler job: thermostats all failed within 13 months of install; tech charged $200 to inspect and didn't verify wire repair worked — quality-control lapse (1 of 71 reviews)
  • Water-heater quote of $3,500+ vs competitor's $2,300 for the same job — pricing gap flagged in 2-star review (1 of 71 reviews)
  • 1-star review describes boiler repair where thermostat wire was not tested after fix and $200 charged just to confirm no further boiler issue (1 of 71 reviews)

To be fair

  • Same-day emergency response across 8 mentions; 20-year customer cites arriving within an hour when needed (cited in 2 of 71 reviews)
  • professional theme cited in 32 of 71 analyzed reviews; technicians described as courteous, direct, and thorough including carbon monoxide emergency same-day (cited in 3 of 71 reviews)
  • Chose inexpensive repair over unnecessary parts on water heater — honesty confirmed in review (cited in 1 of 71 reviews)
What reviewers praise
“Awesome job, great service, and extremely professional. Highly recommend”
John Proczko · ★★★★★ · Google · Dec 2018
The most critical take we found
“WOW, I have a boiler in the house and says within a year and one month all 6 of my thermostats went bad that he had tested and worked last year when he installed a brand new boiler and wanted 200$ to say yeah nothing wrong with the boiler. He swore that all …”
just me · ★ · Google · Dec 2019

We read 71 of 154 reviews · newest from Dec 2018

(630) 557-1517
Full report →
7

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (2,301 Google reviews)1.9 on Yelp (21) 15.7 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Roto-Rooter Orland Park: 4.8★ across 2,301 reviews; 71/99 five-stars analyzed but expensive=10 is the top negative theme — consistently praised for professionalism but price complaints appear in 25% of analyzed reviews.

Rating mix — of the 15 reviews we analyzed2,301 total on Google
5★6
4★1
3★1
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Warranty claim denied within 6-month window — tech blamed customer for the recurring issue; customer paid emergency rates. (1 of 99 reviews)
  • Pricing complaints in 10 of 99 analyzed reviews; one customer bargained $689 down to $575 for a kitchen sink unclog; another quoted $1,450 for a drain clean at 9pm. (2 of 99 reviews)
  • Quote inconsistency: phone rep quoted $79 visit fee if no work done; plumber later said $470 — one reviewer called it a scam. (1 of 99 reviews)

To be fair

  • Late-night emergency response confirmed: tech arrived by 10pm for a ceiling leak discovered at 8:30pm, stabilized issue same night. (cited in 1 of 99 reviews)
  • Workmanship theme hit 14 times; toilet replacement done with shoe covers and drop cloth, detailed explanation of each step provided. (cited in 2 of 99 reviews)
What reviewers praise
“The 2 guys that came out to my Mom's home, was polite, courteous, very careful and understood the problem. Her bathroom sink had backed up and the pipe needed to be rodded out. My 83 year old mom asked questions and they were very polite and answered all. …”
Eileen · ★★★★★ · Google · Mar 2026
The most critical take we found
“Do yourself a favor and call the Scottish Plumber. $99 opens your drain and scopes. These con-artist wrote my condo up as a commercial unit (2 unit building) screwed me on the guarantee for $850. They wont return my calls. Run away. I wish I could leave no …”
Eric S. · ★ · Yelp · Nov 2022

We read 99 of 2,301 reviews · newest from Mar 2026 · BBB A+ accredited

(708) 215-2227
Full report →Website ↗
8

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,774 Google reviews) 19.4 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency responder with strong workmanship, but one customer paid $850 for an incomplete repair that didn't solve the problem.

Rating mix — of the 5 reviews we analyzed1,774 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 1,774 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews reports customer paid premium price ($850) for incomplete work with technician unable to diagnose or fix the actual problem
  • High-cost service with inconsistent outcomes: one customer charged $850 for drain snaking but the toilet remained unfixed and technician couldn't resolve the underlying issue
  • Potential diagnostic accuracy concern: same $850 job involved technician insisting on baby wipes as cause despite customer's clear assertion they were never used, and snake came out clean

To be fair

  • Exceptional emergency responsiveness: arrived within 15 minutes of call and available for weekend appointments when competitors were booked (cited in 2 of 5 reviews)
  • 3 of 5 reviews highlight thorough, professional work including multi-step diagnostics and extended on-site problem-solving (cited in 3 of 5 reviews)
  • Proactive customer service: technicians answered questions thoroughly, offered warranties, and provided discounts on complex jobs (cited in 2 of 5 reviews)
What reviewers praise
“I booked an appointment online for early Sunday morning just the day before. For no extra fee, the service technician came out as scheduled. Mac tech #3824 did a great job rodding a significant kitchen sink blockage that probably built up over the years. He …”
Joe Byelick · ★★★★★ · Google · Mar 2026
The most critical take we found
“Was charged $850 to snake the drain. Was told there would be a ton of baby wipes inside. I persisted that we've never put baby wipes in the toilet and got skeptical looks. The snake came out perfectly clean. Toilet still does not flush and he said he didn't …”
Tyler Simmons · ★ · Google · Feb 2026

We read 5 of 1,774 reviews · newest from Mar 2026

(630) 315-9053
Full report →Website ↗
9

Trailblazer Plumbing

Caveats apply24/7 per Google listing
4.9 (1,145 Google reviews) 8.5 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Trailblazer Plumbing holds 4.9★ across 1,145 Google reviews — in 5 analyzed, tech Dan R completed dual water heater replacement same-day and Dan M returned without billing after spotting a previously-missed main-line leak; one 1-star pricing dispute was later resolved by management.

Rating mix — of the 5 reviews we analyzed1,145 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 1,145 reviews so far. Treat this as a first read.

Why we're cautious

  • Single but detailed pricing complaint: customer felt grossly overcharged for routine faucet and toilet repairs — later resolved by management, but initial quote-to-charge gap was large enough to file a 1-star review (1 of 5 reviews)
  • 1-star reviewer reported gross overcharge on 4 minor jobs (2 dripping faucets, toilet wax ring, water stains) before management intervened and resolved the dispute (1 of 5 reviews)

To be fair

  • Dan R completed same-day dual water heater replacement on a snowy day and cleaned hardwood floors as part of his cleanup (cited in 1 of 5 reviews)
  • Dan M returned post-job without charging a service call to fix a missed main-line leak obscured by a homeowner's prior jury-rig — billed nothing for the follow-up (cited in 1 of 5 reviews)
  • Pre-arrival text with technician photo cited — sets customer expectations and reduces anxiety for first-time users (cited in 1 of 5 reviews)
What reviewers praise
“I did not have warm water. First time I used Trailblazer Plumbing. I found them very professional. Received a text technician was on his way, along with a picture. He arrived promptly. He was professional,knowledgeable. I needed to have my 2 water heaters …”
Ziba Pranckevicius · ★★★★★ · Google · Jan 2026
The most critical take we found
“*** RESOLVED! *** I would definitely recommend this company again! Laura was professional, kind, respectful and understanding to my experience. She worked with me to correct these issues and insure no one would be treated this way again. This is exactly why I …”
AMDW · ★ · Google · Jan 2026

We read 5 of 1,145 reviews · newest from Jan 2026

(708) 991-5126
Full report →Website ↗
10

Mr. Rooter Plumbing of Will County

Caveats apply24/7 per Google listing
4.7 (546 Google reviews)2.9 on Yelp (21) 8.1 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.7-star franchise with 546 reviews but reviewConsistency=0.55 — 12 one-star reviews in 100 analyzed; Brad praised for septic/sewer work, but $380 rodding, $500 faucet fix (re-leaked within a week), and unprofessional behavior documented.

Rating mix — of the 15 reviews we analyzed546 total on Google
5★8
4★1
3★0
2★0
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star: $500 faucet cartridge replacement leaked again within a week; second visit also failed; Yelp reviewer paid $500 for a problem that required a full valve replacement they weren't told about upfront. (1 of 100 reviews)
  • expensive=3 in 100 reviews; $380 for rodding a 40-foot residential drain called 'more expensive than planned'; 'too high' for informational-only visit. (2 of 100 reviews)
  • poor_workmanship=3 in 100 reviews; faucet repair charged $500, both valves re-leaked within a week; plumber returned and the fix held for 2 more weeks then failed again. (1 of 100 reviews)

To be fair

  • Same-day dispatch confirmed in 15 of 100 reviews, including Saturday night after rival company was a no-show; Brad clears sewer roots with camera verification on late-evening calls. (cited in 2 of 100 reviews)
  • Sump pump installed through flooding conditions; new kitchen sink drain plumbing completed on a Sunday call; weekend_or_emergency=5 in 100 reviews. (cited in 2 of 100 reviews)
What reviewers praise
“Brad Traina did an awesome job on my outdoor plumbing system! He worked very hard to clear the roots that were causing the sewer backup into my basement and took the time to thoroughly explain to us the issue, showing my wife and I what he was seeing on his …”
Scott Phillips · ★★★★★ · Google · Feb 2026
The most critical take we found
“I was given a quote of $690 walking in the door with no guarantee of fixing the problem of my clogged main. I have two newborns in my home and Brad Traina saw that I was desperate and hustled me for my money and did not fix the problem. After 4 hours on site …”
Joshua Taylor · ★ · Google · Nov 2025

We read 100 of 546 reviews · newest from Feb 2026

(815) 264-4047
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

A&P Grease Trappers, Inc

We'd call someone else first24/7 per Google listing
4.6 (112 Google reviews)2.5 on Yelp (15) 18.5 mi from downtown Plainfield

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.6-star grease-trap/septic specialist with 79% positive sentiment but 20% negative; reviewConsistency 0.382 is the lowest in this run — 4 unprofessional flags and a truck-crash complaint are concrete red flags amid sewer/emergency strengths.

Rating mix — of the 15 reviews we analyzed112 total on Google
5★8
4★0
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Truck crashed into customer's property fixture and company refused to pay damages — serious liability/accountability flag (1 of 81 reviews)
  • Unsolicited 'inspection' calls post-service described as a scam tactic; company reported changing phone numbers to evade blocks (1 of 81 reviews)
  • Emergency call confirmed then cancelled — failed to show up on a scheduled emergency job (1 of 81 reviews)

To be fair

  • Sewer line rodding priced at ~$300 vs a $2k+ competitor quote in the same job; fair value acknowledged across 5 cheap-plumber mentions (cited in 1 of 81 reviews)
  • Crew arrived earlier than predicted, cleaned up afterwards, and showed strong on-site workmanship per 5 workmanship theme hits (cited in 2 of 81 reviews)
What reviewers praise
“People including myself often forget to take the time to commend a company for getting it right. Jimmy & Jared were fast/efficient, knowledgeable, and kind. I look forward to working with your company on additional future projects.”
Sharif N. · ★★★★★ · Yelp · Dec 2018
The most critical take we found
“Had an emergency call set up and after the job was rescheduled, we recieved a call stating they were not coming. Thank you for getting our hopes up then letting us down.”
Anthony Smith · ★ · Google · Dec 2022

We read 81 of 112 reviews · newest from Dec 2018

(630) 216-8481
Full report →Website ↗
12

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (1,523 Google reviews) 13.4 mi from downtown Plainfield

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Roto-Rooter Aurora: 4.8★ across 1,523 reviews, BBB A+ accredited, but 3 of 5 analyzed reviews are 1-star — dispatcher dismissed a customer mid-sentence, a $75 diagnostic visit yielded no work and a $15k upsell, and 2 separate same-day appointment no-shows.

Rating mix — of the 5 reviews we analyzed1,523 total on Google
5★2
4★0
3★0
2★0
1★3

Small sample — we've analyzed only 5 of 1,523 reviews so far. Treat this as a first read.

Why we're cautious

  • $75 diagnostic fee paid, tech did nothing except look at a boiler and quote $15k replacement without identifying what was actually broken — 'you didnt even look at it' (oiVVUBqWnHIZk0KMUwO7) (1 of 5 reviews)
  • Phone staff dismissiveness documented: dispatcher cut off customer mid-question, said 'they couldn't tell me anything' about the planned service approach (jrxSy8XRHVIiOnPgCGF8) (1 of 5 reviews)
  • Dispatcher cut off a customer asking basic pre-service questions, refused to explain what the technician planned to do — 'repeatedly cut me off while I was speaking' (jrxSy8XRHVIiOnPgCGF8) (1 of 5 reviews)

To be fair

  • Technician Erlin documented as thorough — diagnosed an issue previous plumbers missed, explained the problem clearly without upselling (wn1W0AEObjT0BJiQLnzj) (cited in 1 of 5 reviews)
  • Technician Kemal did not upsell unneeded services — explained only what was actually needed during the visit (hObcsjuwLeLZS7Q22cXl) (cited in 1 of 5 reviews)
What reviewers praise
“Kemal with Roto-Rooter was great! He explained everything that was recommended to be serviced and didn't try to upsale me on a service that wasn't needed. I highly recommend Kemal and I'll definitely be reaching out to him again when I need any plumbing …”
Burst Flames Entertainment · ★★★★★ · Google · Mar 2026
The most critical take we found
“I scheduled a plumber to come out and had a few questions after booking the appointment. I called back simply to understand what the technician planned to do since I had already had the line rodded a few months ago and didn’t want to just repeat the same …”
Joseph Morisco · ★ · Google · Mar 2026

We read 5 of 1,523 reviews · newest from Mar 2026 · BBB A+ accredited

(630) 463-9182
Full report →Website ↗
13

TR Miller Heating, Cooling, Plumbing and Electrical

We'd call someone else first24/7 per Google listing
4.9 (11,405 Google reviews) 4.5 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptional emergency response with crews arriving under 45 minutes and flawless execution, but only 5 reviews limits confidence in consistency across all service types.

Rating mix — of the 5 reviews we analyzed11,405 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 11,405 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Ultra-fast emergency response: technician arrived in under 45 minutes during peak summer AC failure (cited in 1 of 5 reviews)
  • All 5 reviews (100%) praise workmanship quality, cleanliness, and attention to detail during installation (cited in 5 of 5 reviews)
  • Transparent, pressure-free quoting with consultants prioritizing customer needs over upselling (2 reviews detail this) (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Excellent experience with Don C. He was professional, courteous, knowledgeable, and easy to work with. He took the time to thoroughly assess our water heater and plumbing needs, explain our options clearly, and provide a detailed quote without any pressure. …”
Angeles Minor · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 11,405 reviews · newest from May 2026

(815) 912-0028
Full report →Website ↗
14

DRF Water Heating Solutions

We'd call someone else first24/7 per Google listing
4.7 (1,512 Google reviews) 6.9 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency responsiveness and workmanship from top technicians, but pricing runs significantly high and quality control on installations is inconsistent.

Rating mix — of the 5 reviews we analyzed1,512 total on Google
5★3
4★0
3★0
2★1
1★1

Small sample — we've analyzed only 5 of 1,512 reviews so far. Treat this as a first read.

Why we're cautious

  • Disregard for customer property and site protocols: truck parked in unauthorized spot without permission and in restricted weight-limit area behind apartment complex. (1 of 5 reviews)
  • Poor responsiveness to customer concerns: after city inspector and multiple recommendations flagged condensation drainage defect, company was 'extremely difficult with customer service' and resistant to necessary corrections. (1 of 5 reviews)
  • Pricing significantly above market: customer reported higher installation costs for low-grade water heater compared to competitors' top-tier brands in same area. (1 of 5 reviews)

To be fair

  • 3 of 5 reviewers praise technician expertise and attention to detail, with flawless installations and proactive problem-solving. (cited in 3 of 5 reviews)
  • Fast emergency response: dispatcher reached customer within minutes of online request submission. (cited in 1 of 5 reviews)
  • Strong Google rating of 4.7/5 across 1512 reviews demonstrates broad positive reputation.
What reviewers praise
“Matt and David were awesome. Matt explained everything perfectly, gave advice and recommended additional service which we needed to do anyway. They were respectful of the property, super friendly and real down to earth good guys. The customer service was …”
Eric Berry · ★★★★★ · Google · Apr 2026
The most critical take we found
“Do not rely on this plumbing company for accurate installation and competitive pricing. They have a higher price for installation of a low grade water heater compared to other companies in Elgin area for even top end brands. The city inspector wanted to only …”
Alex P · ★★ · Google · May 2026

We read 5 of 1,512 reviews · newest from May 2026

(331) 701-4100
Full report →Website ↗
15

Courtesy Plumbing

We'd call someone else first24/7 per Google listing
4.9 (1,158 Google reviews) 10.8 mi from downtown Plainfield

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Consistently fast response with standout customer service—Matt specifically praised across multiple reviews for professionalism and helpfulness, though one reviewer waited until next day for non-emergency water heater service.

Rating mix — of the 5 reviews we analyzed1,158 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,158 reviews so far. Treat this as a first read.

Why we're cautious

  • Non-emergency wait time: one reviewer with Monday morning water heater issue had to wait until Tuesday morning for service, suggesting possible capacity constraints during business hours (1 of 5 reviews)

To be fair

  • Fast emergency response: 3 of 5 reviews explicitly mention quick arrival and prompt service completion (cited in 3 of 5 reviews)
  • Exceptional communication and customer comfort: 3 reviews highlight informative explanations and feeling secure/comfortable with the work (cited in 3 of 5 reviews)
  • Attention to detail: 2 reviews mention going above expectations—one technician cleaned up after himself, another capped off old line professionally (cited in 2 of 5 reviews)
What reviewers praise
“With a Monday morning water heater problem we had to wait until Tuesday morning to get it fixed. The plumber was polite, informative and completed the task including replacing the water inflow shutoff valve in about 3 hours. Very satisfied”
JT Thomas · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,158 reviews · newest from Jun 2026

(630) 759-8999
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Plainfield we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 497 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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