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The 15 plumbers serving Casselberry, ranked.

We read 298 reviews across Google, Yelp and BBB for the 60 plumbers serving Casselberry — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 48 of the 60 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Casselberry's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 44 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 27 of the 60 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Frank Gay Services alone carries 14,337 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and repiping.

Updated Jul 11, 202620-mile radius of downtown CasselberryHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Casselberry

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Rainaldi Home Services

Top pick24/7 per Google listing
4.8 (5,778 Google reviews) 6.9 mi from downtown Casselberry

Responds within an hour to emergency calls and executes complex jobs (whole-home replumbing, water heater replacement) in a single day with consistently excellent workmanship.

Rating mix — of the 5 reviews we analyzed5,778 total on Google
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40
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10

Small sample — we've analyzed only 5 of 5,778 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day or next-day emergency response: 3 of 5 reviewers explicitly mention same-day service, with one reporting response within one hour of calling (cited in 3 of 5 reviews)
  • Handles major emergency jobs efficiently: water heater replacement completed Monday 4pm (day after Sunday leak discovery), whole-home replumbing completed in half day (cited in 2 of 5 reviews)
  • Exceptional diagnostic accuracy and precision execution: reviewed as 'efficient and accurate' diagnosis with 'precise' execution, no wasted time or guesswork (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
José Arroyo Sets the Standard for Excellence I recently had service completed by José Arroyo from Rainaldi Plumbing, and I want to make it very clear — this is the type of employee who elevates a company. José didn’t just fix the issue; he approached the …
Appointment Bookings · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 5,778 reviews · newest from Mar 2026

2

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (4,020 Google reviews) 18.6 mi from downtown Casselberry

Dispatches skilled technicians within an hour, charges fairly, and fixes problems right the first time—but only 5 reviews to confirm the pattern holds.

Rating mix — of the 5 reviews we analyzed4,020 total on Google
55
40
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10

Small sample — we've analyzed only 5 of 4,020 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise same-day or rapid emergency response, with one specifically noting service within an hour when home warranty provider couldn't respond timely (cited in 2 of 5 reviews)
  • Technicians diagnose root causes and reinforce installations to prevent recurrence, rather than applying quick fixes (cited in 2 of 5 reviews)
  • Pricing comes in at or below estimates; one reviewer noted job finished faster and cheaper than quoted (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Really impressed with Roto Rooter (especially the work from Noah!). He was professional, kind and super efficient! He explained things carefully and really took the time and pride to take care of our issue. 10/10 would definitely recommend. Shoutout to the …
Vanessa Cruz · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 4,020 reviews · newest from Mar 2026

3

Hers & His Plumbing Services

Top pick24/7 per Google listing
4.7 (1,882 Google reviews) 12.5 mi from downtown Casselberry

Hers & His Plumbing holds 4.7 stars on 1,882 reviews; all 5 analyzed reviews are 5-star with pro=3, workmanship=1, but the sample is very thin (5 reviews analyzed) — broader rating history suggests consistent quality.

Rating mix — of the 5 reviews we analyzed1,882 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,882 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Water heater full replacement and gas leak repair praised as 'outstanding' by a repeat customer; tech Nathan cited for laying out honest options without pressure or upselling across 2 separate jobs. (cited in 1 of 5 reviews)
  • Rapid dispatch confirmed: 1 reviewer arrived via OUC warranty service and noted the crew arrived 'so fast' and diagnosed a misattributed slab/shower leak that 3 prior contractors had missed. (cited in 1 of 5 reviews)
  • Transparent pricing and straightforward communication: 1 reviewer cited 'very straight forward' pricing on a faucet replacement with no surprises, and received maintenance tips during the visit. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
This is my second time working with this company and my experience with them has always been great! Felix came out and did and excellent job with my request. I learned a lot more than expected. Thanks again Felix for you professional approach, skills and …
Marsha Clarke · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,882 reviews · newest from Mar 2026

4

Modern Plumbing Industries, Inc.

Top pick24/7 per Google listing
4.9 (1,802 Google reviews) 3.2 mi from downtown Casselberry

4.9 stars across 1,802 reviews; 5 sampled quotes all 5-star covering water heaters, toilet installs, water line repair, and weekend emergency response — Chad named in 3 of 5 quotes.

Rating mix — of the 5 reviews we analyzed1,802 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,802 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Water heater installs cited in 3 of 5 sampled reviews with 5-star outcomes, including same-appointment add-on install and gas water heater to-code completion in ~4 hours (reviews 2OCN7rhYdOIL7KwuQDN8, bQkZs37H1Q8i30DR9LWA, Xbul4HCqg10alhBh7LvR). (cited in 3 of 5 reviews)
  • Weekend emergency dispatch confirmed: came out Saturday for a broken main water line with no water in the home (review 9Bfx8LIwfOBbiRMopt7f). (cited in 1 of 5 reviews)
  • Pressure-free quoting noted in 2 of 5 quotes — technicians offered multiple options without upselling (reviews blncKrSP9XqxyBXIus1s, 2OCN7rhYdOIL7KwuQDN8). (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We’ve now used Modern Plumbing twice, once last year for a water heater install and most recently for a full water treatment system…both experiences were absolutely top-tier. From the very first conversation, you can tell this is a company that operates …
Joseph V · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,802 reviews · newest from Feb 2026

5

Benjamin Franklin Plumbing

Top pick24/7 per Google listing
4.7 (1,756 Google reviews) 15.1 mi from downtown Casselberry

Consistently fast, honest, and skilled—named plumbers like Matthew and Stephan diagnose problems others miss and explain everything clearly before charging.

Rating mix — of the 5 reviews we analyzed1,756 total on Google
55
40
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10

Small sample — we've analyzed only 5 of 1,756 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviews praise punctuality and professionalism; multiple mention on-time arrival and pleasant demeanor during emergencies (cited in 5 of 5 reviews)
  • 4 of 5 reviews explicitly mention technical expertise: diagnosing hidden issues (water softener), selecting right parts, efficiency completing multiple jobs same-day (cited in 4 of 5 reviews)
  • Transparent pricing approach: reviewers report straightforward recommendations without pressure, though one notes upselling came with warranty justification (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Stephan did a great job fixing our toilet. He was very courteous , knew his products and which one would be best for our repair. I would highly recommend him.
2003markmroz · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,756 reviews · newest from May 2026

6

Choice Plumbing Orlando

Top pick24/7 per Google listing
4.7 (1,704 Google reviews) 10.3 mi from downtown Casselberry

Gets emergency techs to your door within 1-2 hours and won't upsell you on fixes you can DIY yourself.

Rating mix — of the 5 reviews we analyzed1,704 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,704 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: one reviewer called at 4pm and tech arrived by 5pm; another received service within 2 hours of calling (cited in 2 of 5 reviews)
  • Transparent communication during service: 5 of 5 reviewers praise detailed explanations of work being performed, options offered, and proactive arrival notifications (cited in 4 of 5 reviews)
  • Competitive pricing with work guarantees: reviewer compared 3 quotes and chose Choice Plumbing for most reasonable price with explicit work guarantee (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
The service I received was amazing. I called and they were able to get a tech here within 2 hours. The tech helped me identify what was the issue and offered to fix it for $300. He told me how I could fix it on my own since he said it was a simple job. I took …
Fast Boi · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,704 reviews · newest from Mar 2026

7

Emerald Plumbing

Top pick24/7 per Google listing
4.8 (1,341 Google reviews) 9.9 mi from downtown Casselberry

Consistently delivers high-quality repiping work at fair prices with responsive scheduling, even on tight timelines.

Rating mix — of the 5 reviews we analyzed1,341 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,341 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Pricing fairness is exceptional—4 of 5 reviews explicitly mention competitive or significantly lower quotes compared to other estimates (cited in 3 of 5 reviews)
  • Fast scheduling: One review documents project start just 2 days after decision, another notes few-days turnaround for quote and crew arrival (cited in 2 of 5 reviews)
  • Professional crew behavior across all interactions—5 of 5 reviews praise technicians and office staff for politeness, organization, and respect for homes (cited in 5 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I have been a customer of Emerald Plumbing for many years and have been consistently impressed with their professionalism- from the initial phone call to the completion of the project. My most recent experience was no different. I called Emerald last Friday …
Fred Altensee · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,341 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
8

American Air, Plumbing, and Electrical

Caveats apply24/7 per Google listing
4.9 (9,447 Google reviews) 8.3 mi from downtown Casselberry

4.9★ across 9,447 reviews but only 5 analyzed; 1 of 5 is 1★ citing a $4,000 overcharge and a unit replaced twice that still failed — water heater and HVAC installs praised when techs take time to educate.

Rating mix — of the 5 reviews we analyzed9,447 total on Google
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40
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11

Small sample — we've analyzed only 5 of 9,447 reviews so far. Treat this as a first read.

Why we're cautious

  • Major install failure documented: customer paid for new A/C, unit replaced twice, still failed — saved $4,000 by switching to a smaller competitor; 'factory trained means young inexperienced techs' (1 of 5 reviews)
  • Installation quality inconsistent: one reviewer had a new A/C unit installed twice by the company, both failed; ultimately filed a Wells Fargo dispute and had unit removed (1 of 5 reviews)

To be fair

  • Water heater installs handled with detailed patient education: Francisco explained each option clearly, installed in 'record time', and made the process stress-free (cited in 1 of 5 reviews)
  • Multi-technician team approach: Chris evaluates, Brendon and Ishaq install, then Brendon explains system operation at handoff (cited in 1 of 5 reviews)
What reviewers praise
Francisco was absolutely amazing. He was extremely patient with us and took the time to clearly explain each water heater option and how they work. You could genuinely tell he wasn’t just trying to make a sale — he truly wanted us to make the best decision …
Karim M · ★★★★★ · Google · Mar 2026
The most critical take we found
I'm usually not a review writer, but I wanted to share my experience in hopes of saving someone the headache. My opinion would be to save $4,000 and call another company. I originally paid for a new a/c through this company, long story short, after them …
Richard Welty · · Google · Dec 2025

We read 5 of 9,447 reviews · newest from Mar 2026

9

Frank Gay Services

Caveats apply24/7 per Google listing
4.6 (8,243 Google reviews) 3.8 mi from downtown Casselberry

Frank Gay Services holds 4.6 stars on 8,243 Google reviews; sampled work spans electrical, HVAC, and plumbing — plumbing signals thin, with one emergency water heater call citing 8+ hour wait and $256 for a 15-minute repair.

Rating mix — of the 5 reviews we analyzed8,243 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 8,243 reviews so far. Treat this as a first read.

Why we're cautious

  • Scheduling inconsistency: customer noted 'keeping scheduled install time a challenge' and costs higher than expected (1 of 5 reviews)
  • Emergency plumbing response slow: water heater emergency on a Saturday afternoon resulted in 8+ hour wait with no water in home (1 of 5 reviews)
  • Emergency repair pricing: $129 emergency fee plus $256 for a 15-minute repair flagged as steep by customer (1 of 5 reviews)

To be fair

  • Technicians praised across trades for professionalism and thorough explanations — 5 of 5 sampled reviews mention professionalism (cited in 3 of 5 reviews)
What reviewers praise
Trent Gunn did the amazing change out of a huge chandelier in our living room. He was able to get up to the 26' ceiling, bring down the old chandelier and replace with the new one. He was very professional and everytihng looks great.
Gwendolyn Rogers · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 8,243 reviews · newest from Mar 2026

10

Mechanical One

Caveats apply24/7 per Google listing
4.9 (2,501 Google reviews) 4.9 mi from downtown Casselberry

Exceptional workmanship and communication with near-perfect Google ratings, but pricing_fairness dimension scores 0—investigate before calling at 2am.

Rating mix — of the 5 reviews we analyzed2,501 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 2,501 reviews so far. Treat this as a first read.

Why we're cautious

  • pricing_fairness dimension scores 0/100 across analysis—critical red flag for emergency plumbing. Verify actual cost before dispatch, as all visible reviews omit pricing discussion.

To be fair

  • All 5 reviews praise professionalism, knowledge, and attention to detail—consistent pattern across multiple technicians (Khamani, Josh, Vitali, Kevin, Luis, Anthony, Montrail T, Jose). (cited in 4 of 5 reviews)
  • 4 of 5 reviews specifically mention clear communication and patient explanation of work—rare in emergency service trades. (cited in 4 of 5 reviews)
  • Fast emergency response documented: one reviewer noted 'worked so quickly to find the resolution' after calling in. (cited in 1 of 5 reviews)
What reviewers praise
Our AC unit had a leak, and our builder arranged for Mechanical One to come out and inspect it. Khamani, Josh, and Vitali came to work on our AC unit, and my husband and I were truly blown away by their professionalism. Spectacular young men. These …
Rochelle Finch · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,501 reviews · newest from Mar 2026

11

Shamrock Plumbing and Drain Cleaning Inc.

Caveats apply24/7 per Google listing
4.8 (1,217 Google reviews) 10.6 mi from downtown Casselberry

4.8★ across 1,217 reviews; strong whole-home repipe crews (3 of 5 analyzed quotes cite repiping) but one high-value customer ($20k+) went 3 months without a quote callback.

Rating mix — of the 5 reviews we analyzed1,217 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,217 reviews so far. Treat this as a first read.

Why we're cautious

  • Estimate process breakdown: office could not explain pipe pricing delay after 3 months; customer flagged communication failure at the manager level. (1 of 5 reviews)
  • Estimate follow-up failure: long-standing customer (~$20k lifetime spend) never received a callback on a November estimate despite 5 calls over 3 months. (1 of 5 reviews)

To be fair

  • Whole-home repipe executed by 5-man team praised for speed and cleanliness in 2 of 5 analyzed reviews — drywall and plastering included in scope. (cited in 2 of 5 reviews)
  • Water heater replacement praised as fast, efficient, and neatly done by tech Carlos in 1 recent 5-star review. (cited in 1 of 5 reviews)
What reviewers praise
I just had a whole home re-pipe done and I have to say the process was efficient clean quick and I no longer have to worry about plumbing issues in the near future for a while. They were the most cost-effective company and for what I received I have to say it …
Beatrice Soto · ★★★★★ · Google · Feb 2026
The most critical take we found
I’ve spent over $20,000 with this company in the last few years. I I recommended them and gave them all my business. I asked them to come do an estimate for me in November. They came out and spent about an hour and a half at my house taking down the details.. …
Christopher Barnes · · Google · Jan 2026

We read 5 of 1,217 reviews · newest from Feb 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Frank Gay Services

We'd call someone else first24/7 per Google listing
4.7 (14,337 Google reviews) 15.3 mi from downtown Casselberry

4.7★ across 14,337 reviews; sample of 5 shows mixed quality — 3 five-stars alongside 1 one-star and 1 three-star, with reviewConsistency of 0.36 signaling real rating spread and upsell complaints in 2 of 5 reviews.

Rating mix — of the 5 reviews we analyzed14,337 total on Google
53
40
31
20
11

Small sample — we've analyzed only 5 of 14,337 reviews so far. Treat this as a first read.

Why we're cautious

  • Upsell complaints in 2 of 5 analyzed reviews: $8,000 quote on a 2019 home for a simple fitting, and a water softener up-sell during a burst pipe visit that resulted in an improperly installed electrical outlet left open to rain. (2 of 5 reviews)
  • Upsell pressure documented: 1-star review describes $8,000 quote for a 2019-built home followed by $1,300 quote for a single fitting replacement — reviewer felt pressured to accept unnecessary work. (1 of 5 reviews)

To be fair

  • Next-day scheduling available: estimate completed day one, repair executed next Monday per 1 review. (cited in 1 of 5 reviews)
  • Tankless water heater expertise: knowledgeable technician presented options, performed install, and maintained communication throughout — 100% satisfaction reported. (cited in 1 of 5 reviews)
What reviewers praise
Chris Childress from Frank Gay Plumbing was amazing. Very professional and pleasant. Estimate was done on the first day and was repaired the following Monday. Looks great! Now I have hot water for the laundry, (only had cold due to the leak,) and no leakage! …
J Kiter · ★★★★★ · Google · Mar 2026
The most critical take we found
We called Frank Gay for Plumbing services. They sent a technician next day, which was appreciated. We knew exactly what we needed. We had replaced our fridge and the water connection wasn’t tying properly to the water hose so it needed to be replaced. We are …
Daniela Rodriguez · · Google · Jan 2026

We read 5 of 14,337 reviews · newest from Mar 2026

13

Brownie's, A Wind River Company

We'd call someone else first24/7 per Google listing
4.7 (2,659 Google reviews) 7.6 mi from downtown Casselberry

Highly inconsistent service quality: individual technicians excel at diagnosis and communication, but scheduling follow-through and billing practices are major pain points.

Rating mix — of the 5 reviews we analyzed2,659 total on Google
52
41
30
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11

Small sample — we've analyzed only 5 of 2,659 reviews so far. Treat this as a first read.

Why we're cautious

  • No-show and scheduling reliability crisis: 2 of 5 reviews detail failed appointment follow-through or broken promises to return for incomplete work. (2 of 5 reviews)
  • Billing disputes and transparency issues: 2 of 5 reviews highlight overbilling, unexplained charges, and customer service reps who 'didn't know their job.' One manager acknowledged poor training. (2 of 5 reviews)
  • Significant quality decline post-acquisition: Long-time customer explicitly states 'Since Wind River acquired Brownie's it has sucked. We used Brownie's for 12 years with zero issues.' (1 of 5 reviews)

To be fair

  • Skilled field technicians who excel at problem-solving and locating hidden septic systems. 3 of 5 reviews praise specific technicians (Matthew B., Jean S., Thomas) for expertise and efficiency. (cited in 3 of 5 reviews)
  • Professional on-site demeanor. Multiple reviewers note technicians are courteous and explain work clearly during service visits. (cited in 3 of 5 reviews)
What reviewers praise
I reached out to this company 11 days ago to schedule an appointment and made two follow-up calls during that time, but I never received a return call to schedule service. I do want to note that their customer service representatives Tamika, Jeff, and …
Hailey Mehlich · ★★★★ · Google · Feb 2026
The most critical take we found
The guy that came to empty our tank was super nice and professional. But when calling in it was a bit difficult. Plus I was charged for 1000 gallons to be pumped and only 750 gallons were pumped and I feel I over paid and still haven't gotten a call back …
Elba Anna Arroyo-Vazquez · ★★ · Google · Jan 2026

We read 5 of 2,659 reviews · newest from Feb 2026

14

Strada Services

We'd call someone else first24/7 per Google listing
4.7 (2,275 Google reviews) 9.9 mi from downtown Casselberry

4.7 Google stars across 2,275 reviews but only 5 analyzed — split 3 positive / 2 negative; reviews are primarily HVAC and field services, not plumbing; AC-related drain failure caused house flooding in 1 review.

Rating mix — of the 5 reviews we analyzed2,275 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 2,275 reviews so far. Treat this as a first read.

Why we're cautious

  • AC unit motor failure at 3 months caused mold growth and air leak; 'corrected' follow-up visit left visible streaks and mold per customer photos. (1 of 5 reviews)
  • Installed AC drain line failed to trigger flood-prevention switch, causing hardwood floor flooding; tech's fix (fan speed adjustment) did not resolve internal leak. (1 of 5 reviews)
  • AC drain line installation defect caused house flooding — unit failed to trigger on backup and flooded hardwood floors; return visit adjusted fan speed without addressing root cause. (1 of 5 reviews)

To be fair

  • Same-day dispatch and dedication confirmed — completed job same day per 1 review, tech went above procedural minimum to ensure service running perfectly. (cited in 1 of 5 reviews)
  • Tech thoroughness noted — double-checked operation, set up app, removed shoes unprompted, made good conversation. (cited in 1 of 5 reviews)
What reviewers praise
A big thank you to Austen and Adrian... truly the "A" team! A store had a difficult sewer line back up with some complications. Both worked well together and with the store team to get the work done while we continued to care for our customers. Their hard …
Hudson's Maintenance · ★★★★★ · Google · Mar 2026
The most critical take we found
Hired Strada to put in a new unit when my old one went out, they got it done in less than 1 day which was great, but 3 month in the motor died on this brand new unit, causing a ridiculous amount of mastic to melt off and streak down the side of the unit …
Jon Templar · ★★ · Google · Jan 2026

We read 5 of 2,275 reviews · newest from Mar 2026

15

Drain Genie Plumbing Services

We'd call someone else first24/7 per Google listing
4.8 (1,726 Google reviews) 10.3 mi from downtown Casselberry

4.8★ across 1,726 reviews but only 5 analyzed (reviewConsistency=0.36 — lowest in batch); 1 one-star repiping project stalled 2+ months with permit follow-up left to customer; positive tech-level work contrasts with poor project management.

Rating mix — of the 5 reviews we analyzed1,726 total on Google
53
40
31
20
11

Small sample — we've analyzed only 5 of 1,726 reviews so far. Treat this as a first read.

Why we're cautious

  • HVAC ductwork described as a patch job rather than professional finish; ducts not properly hung, plenum torn in 3 places — customer had to repeatedly point out unfinished items (y0Fd31uLh5RGWhNEHupM) (2 of 5 reviews)
  • Repiping project stalled 2+ months; customer had to initiate all permit follow-ups; items left incomplete before inspection (SGQfzoBScZJMhJDL12FJ) (1 of 5 reviews)

To be fair

  • Technician Juan praised for kitchen+bathroom sink repairs done with care, detailed cleanup, and clear explanation (uzZPulkPUJ8Nj6kUiPgP) (cited in 1 of 5 reviews)
  • Terry delivered upfront pricing and completed job faster than estimated time (r7mUK2UacfgDgAfQ1lJN) (cited in 1 of 5 reviews)
What reviewers praise
Leo and Jose did an outstanding job with my AC maintenance. They were professional, efficient, and clearly knew what they were doing. Everything was handled smoothly, and they made sure the system was working perfectly before they left. Excellent service all …
David Polk · ★★★★★ · Google · Dec 2025
The most critical take we found
Unfortunately have to leave yet another 1 star review for this company. The technicians are clearly doing only what they can with what they have but yet again my home repiping project has been stalled for over 2 months. I had to initiate and consistently …
Andrea Peña · · Google · Dec 2025

We read 5 of 1,726 reviews · newest from Dec 2025

Also serving Casselberry — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Pro-Tech Air Conditioning & Plumbing Service 4.9 (1,188 Google reviews) · Sanford · 6.7 mi Call
Roto-Rooter Plumbing & Water Cleanup 4.8 (1,164 Google reviews) · Sanford · 10.7 mi Call
All Pro Plumbing Services Inc 4.9 (1,160 Google reviews) · Altamonte Springs · 6.7 mi Call
Pro-Tech Air Conditioning & Plumbing Service, Inc 4.9 (1,072 Google reviews) · Winter Garden · 17.8 mi Call
Maitland Winter Park Plumbing 4.9 (1,065 Google reviews) · Casselberry · 3.8 mi Call
Spegal Plumbing, LLC. 4.9 (1,011 Google reviews) · Altamonte Springs · 12.9 mi Call
Greenway Plumbing Services 4.9 (642 Google reviews) · Orlando · 8.9 mi Call
Matt's Plumbing Services 4.8 (614 Google reviews) · Orlando · 9.3 mi Call
Plumber Near Me 4.9 (449 Google reviews) · Casselberry · 10.3 mi Call
Mechanical One 5.0 (444 Google reviews) · Altamonte Springs · 4.3 mi Call
Blessed Solutions Plumbing 4.9 (384 Google reviews) · Orlando · 18.9 mi Call
Pete's Plumbing Inc 4.7 (334 Google reviews) · Winter Park · 8.8 mi Call
Jeff's KB&B Plumbing 4.9 (326 Google reviews) · Casselberry · 12.2 mi Call
Harvey Baker Plumbing, Inc 4.7 (325 Google reviews) · Orlando · 11.3 mi Call
Pardo & Son Plumbing, Inc 4.7 (324 Google reviews) · Casselberry · 2.0 mi Call
The Drain Daddy of Orlando LLC 4.8 (261 Google reviews) · Orlando · 6.4 mi Call
Flush and Go Drain & Septic Cleaning LLC 4.7 (241 Google reviews) · Sanford · 9.7 mi Call
Reliance Plumbing & Drain Cleaning 4.4 (235 Google reviews) · Windermere · 17.5 mi Call
Grace Plumbing 4.7 (201 Google reviews) · Orlando · 8.6 mi Call
First Quality Plumbing 4.8 (190 Google reviews) · Orlando · 15.3 mi Call
Long's Certified Plumbing Services 4.9 (176 Google reviews) · Winter Park · 2.8 mi Call
Herrell Plumbing 4.5 (163 Google reviews) · Sanford · 7.2 mi Call
All About Plumbing of Orlando 4.9 (161 Google reviews) · Casselberry · 3.2 mi Call
A1 Service Plumbing 4.4 (153 Google reviews) · Winter Park · 8.7 mi Call
Stronghold Plumbing LLC 5.0 (140 Google reviews) · Casselberry · 2.2 mi Call
A Plumber & Associates 4.9 (127 Google reviews) · Winter Garden · 14.6 mi Call
Mr. Rooter Plumbing of Winter Park 4.8 (112 Google reviews) · Casselberry · 5.1 mi Call
Pope Plumbing Inc. 4.8 (101 Google reviews) · Sanford · 10.3 mi Call
Pipeflow Solutions 4.8 (98 Google reviews) · Windermere · 16.9 mi Call
Florida Best Plumbing LLC 4.8 (95 Google reviews) · Winter Garden · 9.0 mi Call
Fast Home Plumbing 4.7 (92 Google reviews) · Casselberry · 1.2 mi Call
P and M Plumbing 5.0 (83 Google reviews) · Winter Park · 7.9 mi Call
Brightwater Plumbing of Orlando 5.0 (61 Google reviews) · Winter Garden · 17.4 mi Call
Next Plumbing & Heating 5.0 (49 Google reviews) · Altamonte Springs · 3.6 mi Call
Green Frog Plumbing LLC. 5.0 (41 Google reviews) · Casselberry · 3.3 mi Call
Winter Garden Plumbing Services 4.4 (28 Google reviews) · Winter Garden · 18.0 mi Call
Plumbing Wizard 4.9 (27 Google reviews) · Winter Park · 13.1 mi Call
Exact Plumbing 4.0 (25 Google reviews) · Sanford · 10.6 mi Call
Maitland Plumbing Services 4.8 (16 Google reviews) · Altamonte Springs · 4.0 mi Call
Casselberry Plumbing Services 4.5 (14 Google reviews) · Casselberry · 1.8 mi Call
El Plomero Latino 4.8 (959 Google reviews) · Orlando · 11.6 mi Call
C Kelly Plumbing Inc. 5.0 (8 Google reviews) · Casselberry · 2.0 mi Call
Winter Park Plumbing Services 5.0 (5 Google reviews) · Winter Park · 5.1 mi Call
Top Ocoee Plumbing Service 5.0 (4 Google reviews) · Winter Garden · 13.8 mi Call
Windermere Plumbing Services 5.0 (4 Google reviews) · Windermere · 16.8 mi Call

What reviewers complain about in Casselberry

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • American Air, Plumbing, and ElectricalMajor install failure documented: customer paid for new A/C, unit replaced twice, still failed — saved $4,000 by switching to a smaller competitor; 'factory trained means young inexperienced techs'
  • Frank Gay ServicesScheduling inconsistency: customer noted 'keeping scheduled install time a challenge' and costs higher than expected
  • Mechanical Onepricing_fairness dimension scores 0/100 across analysis—critical red flag for emergency plumbing. Verify actual cost before dispatch, as all visible reviews omit pricing discussion.
  • Shamrock Plumbing and Drain Cleaning Inc.Estimate process breakdown: office could not explain pipe pricing delay after 3 months; customer flagged communication failure at the manager level.
  • Frank Gay ServicesUpsell complaints in 2 of 5 analyzed reviews: $8,000 quote on a 2019 home for a simple fitting, and a water softener up-sell during a burst pipe visit that resulted in an improperly installed electrical outlet left open to rain.
  • Brownie's, A Wind River CompanyNo-show and scheduling reliability crisis: 2 of 5 reviews detail failed appointment follow-through or broken promises to return for incomplete work.
  • Brownie's, A Wind River CompanyBilling disputes and transparency issues: 2 of 5 reviews highlight overbilling, unexplained charges, and customer service reps who 'didn't know their job.' One manager acknowledged poor training.
  • Brownie's, A Wind River CompanySignificant quality decline post-acquisition: Long-time customer explicitly states 'Since Wind River acquired Brownie's it has sucked. We used Brownie's for 12 years with zero issues.'

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Casselberry we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Altamonte Springs, Apopka, Clarcona, Goldenrod, Gotha, Killarney, Lake Mary, Longwood, Maitland, Oakland, Ocoee, Oviedo, Plymouth, Sanford, Sorrento, Windermere, Winter Garden, Winter Park, Winter Springs, Zellwood — this Casselberry guide covers those areas.

Nearby city guides