American Air, Plumbing, and Electrical
Plumber · Sanford, FL · Open 24 hours per Google listing
Our verdict
4.9★ across 9,447 reviews but only 5 analyzed; 1 of 5 is 1★ citing a $4,000 overcharge and a unit replaced twice that still failed — water heater and HVAC installs praised when techs take time to educate.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Casselberry, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Water heater installs handled with detailed patient education: Francisco explained each option clearly, installed in 'record time', and made the process stress-free
1 cited review
“Francisco was absolutely amazing. He was extremely patient with us and took the time to clearly explain each water heater option and how they work. You could genuinely tell he wasn't just trying to make a sale — he truly wanted us to make the best decision for our home.”
Multi-technician team approach: Chris evaluates, Brendon and Ishaq install, then Brendon explains system operation at handoff
1 cited review
“Chris came to our house and did a thorough evaluation of our system. He did an outstanding job of educating us on our option and worked with us so come to a solution. Brendon and Ishaq did a fantastic job of remove old system and installing new system. Everything was cleaned.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Major install failure documented: customer paid for new A/C, unit replaced twice, still failed — saved $4,000 by switching to a smaller competitor; 'factory trained means young inexperienced techs'
“My opinion would be to save $4,000 and call another company. After them coming to my house probably 5 times, installing a new unit twice, the result was me filing a dispute through Wells Fargo and having them rip out their unit.”
Installation quality inconsistent: one reviewer had a new A/C unit installed twice by the company, both failed; ultimately filed a Wells Fargo dispute and had unit removed
“My opinion would be to save $4,000 and call another company. After them coming to my house probably 5 times, installing a new unit twice, the result was me filing a dispute through Wells Fargo and having them rip out their unit.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I'm usually not a review writer, but I wanted to share my experience in hopes of saving someone the headache. My opinion would be to save $4,000 and call another company. I originally paid for a new a/c through this company, long story short, after them coming to my house probably 5 times, installing a new unit twice, the result was me filing a dispute through wells fargo and having them rip out their unit. I ended …”
Positive
“Eric was wonderful. He was thorough and gave us great advice as to what we needed to do regarding a Freon leak with our A/C unit. He immediately got us an appointment with their cost estimate department. We appreciate all that he did. I highly recommend this company.”
“They removed the old system and installed the new system. Cleaned up when finished. Fantastic job start to finish. Fabian and shak make a great team They work well together. Exceeded my expectations. Well done.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 9,447 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire American Air, Plumbing, and Electrical?
Hire if
- You need clear communication and upfront explanations
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own American Air, Plumbing, and Electrical?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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