Hers & His Plumbing Services
Plumber · Sanford, FL · Open 24 hours per Google listing
Our verdict
Hers & His Plumbing holds 4.7 stars on 1,882 reviews; all 5 analyzed reviews are 5-star with pro=3, workmanship=1, but the sample is very thin (5 reviews analyzed) — broader rating history suggests consistent quality.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Casselberry, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Water heater full replacement and gas leak repair praised as 'outstanding' by a repeat customer; tech Nathan cited for laying out honest options without pressure or upselling across 2 separate jobs.
1 cited review
“Second time working with Nathan (first was a gas leak, this time a leaking water heater that needed full replacement) and once again, outstanding!!! Nathan and Steven are the REAL DEAL. Extremely knowledgeable, thorough, and calm under pressure. They laid out every honest option, explained the pros and cons clearly, and let me decide without a hint of upselling or pressure.”
Rapid dispatch confirmed: 1 reviewer arrived via OUC warranty service and noted the crew arrived 'so fast' and diagnosed a misattributed slab/shower leak that 3 prior contractors had missed.
1 cited review
“The staff made a what I thought was a nightmare (finding a leak in what i thought was my closet, that was really my shower due to shoddy work on a previous remodel project) manageable. They were attentive, listened to me through my frustration and took the time out to diagnose the issue. They came out so fast and got the job done.”
Transparent pricing and straightforward communication: 1 reviewer cited 'very straight forward' pricing on a faucet replacement with no surprises, and received maintenance tips during the visit.
1 cited review
“The technician that came was Raul Sanchez. He was very nice and knowledgeable and he was able to do the job quickly with no problems. He gave me some tips and tricks for the future and I felt comfortable during the entire process. The pricing was very straight forward and I feel as if it was fair.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“This is my second time working with this company and my experience with them has always been great! Felix came out and did and excellent job with my request. I learned a lot more than expected. Thanks again Felix for you professional approach, skills and attention to details.”
“I used this His and Hers via the warranty service via OUC( I recommend you add it and always request this company!!) and I must say that the entire experience has been Excellent. The staff made a what I thought was a nightmare (finding a leak in what i thought was my closet , that was really my shower due to shoddy work on a previous remodel project) manageable. They were attentive, listened to me through my …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,882 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Hers & His Plumbing Services?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Hers & His Plumbing Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Casselberry · Kissimmee · Clermont · Tangerine