Matt's Plumbing Services
Plumber · Orlando, FL · Open 24 hours per Google listing
Our verdict
Excellent pricing and communication with same-day service capability, but quality control issues emerged on a rushed 1-day job that ran past 8:30pm.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional pricing fairness—multiple reviewers praised competitive quotes and fair pricing without markup pressure
1 cited review
“This was the fairest price for my install.”
Fast turnaround and same-day service—4 of 5 reviews explicitly mention speed, including one completed in 4 hours
1 cited review
“This was the fairest price for my install.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Strong communication and transparency—3 of 5 reviewers highlighted honesty, detailed explanations, and follow-through on promises
2 cited reviews
“He was so helpful and honest throughout the process.”
“They were knowledgeable about what needed to be done.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional crew teamwork—reviewers noted crews worked well together and paid attention to detail like hiding extension cords
1 cited review
“They were knowledgeable about what needed to be done.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Quality control variance—1 of 5 reviews (20%) reported substandard finishing work (caulking, cleanliness, gaps), suggesting inconsistent quality assurance
Cited in 1 of the 5 reviews we analyzed.
Quality suffers under time pressure—1 of 5 reviews reported dirty walls, missing/messy caulking, and gaps between tub and floor after a compressed 1-day job
Cited in 1 of the 5 reviews we analyzed.
Poor advance scheduling communication—customer was not notified what day work would occur, leading to disruption until 8:30pm
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Was not notified about what day the work was to be done in advance. They were here till 8:30 pm disrupting the household. The walls are dirty, there is missing caulking, some of the caulking that is there is messy. There is a gap between the tub and floor. I feel if they took 2 days instead of 1 there would have been time for better quality and they wouldn't have been here so late.”
Positive
“I hired Matt's Plumbing, and they sent over Cooper, and I couldn't be happier with his service. He was so helpful and honest throughout the process. He made sure to keep everything clean and tidy while he worked, which I really appreciated. Most importantly, he completed the job quickly and effectively. I would highly recommend Matt's Plumbing to anyone in need of a reliable and skilled tradesperson. Thank you, …”
“Wow!!! We really appreciated his honesty! Joseph explained everything perfectly. And answered all our questions. I highly recommend Matt’s Plumbing. And talk about quick! Same day service! We will definitely be keeping his business card. Thank you so much Joseph!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 614 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2025.
Own Matt's Plumbing Services?
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Find plumbers near you
Matt's Plumbing Servicesisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Casselberry · Kissimmee · Christmas