Matt's Plumbing Services
Fast Response
Reviewers confirm quick response
Claims 24/7
Self-reported — not confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
Quality control variance—1 of 5 reviews (20%) reported substandard finishing work (caulking, cleanliness, gaps), suggesting inconsistent quality assurance
Trust Score: 0/100 · Based on 614 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 614 Reviews Tell Us
Emergency Response
Fast turnaround and same-day service—4 of 5 reviews explicitly mention speed, including one completed in 4 hours
What To Watch Out For
Quality suffers under time pressure—1 of 5 reviews reported dirty walls, missing/messy caulking, and gaps between tub and floor after a compressed 1-day job
Poor advance scheduling communication—customer was not notified what day work would occur, leading to disruption until 8:30pm
Quality control variance—1 of 5 reviews (20%) reported substandard finishing work (caulking, cleanliness, gaps), suggesting inconsistent quality assurance
Quality & Professionalism
Professional crew teamwork—reviewers noted crews worked well together and paid attention to detail like hiding extension cords
Quality suffers under time pressure—1 of 5 reviews reported dirty walls, missing/messy caulking, and gaps between tub and floor after a compressed 1-day job
Communication
Strong communication and transparency—3 of 5 reviewers highlighted honesty, detailed explanations, and follow-through on promises
Poor advance scheduling communication—customer was not notified what day work would occur, leading to disruption until 8:30pm
Respect for Your Home
Quality suffers under time pressure—1 of 5 reviews reported dirty walls, missing/messy caulking, and gaps between tub and floor after a compressed 1-day job
Pricing
Exceptional pricing fairness—multiple reviewers praised competitive quotes and fair pricing without markup pressure
Customer reviews
Reviews from Google, Yelp & more
I hired Matt's Plumbing, and they sent over Cooper, and I couldn't be happier with his service. He was so helpful and honest throughout the process. He made sure to keep everything clean and tidy while he worked, which I really appreciated. Most importantly, he completed the job quickly and effectively. I would highly recommend Matt's Plumbing to anyone in need of a reliable and skilled tradesperson. Thank you, Cooper, for your excellent work!"
Wow!!! We really appreciated his honesty! Joseph explained everything perfectly. And answered all our questions. I highly recommend Matt’s Plumbing. And talk about quick! Same day service! We will definitely be keeping his business card. Thank you so much Joseph!
Dustin and Nevon were both professional and friendly. They knowledgeable about what needed to be done and the presentation was awesome 👏🏾. I mentioned a few things Jaason mentioned to us that he was going to do and they reached out and executed it well. We purchased the box so it made the area look clean. You can’t even see the extension cord. We got the top of the line water softener treatment. They hooked our shower kits up how we wanted. However we did purchase the hoses and they had the rest and it matched up well. They worked well together. When it was time to pay the balance Dustin made sure it was correct before processing. Thank you Matt’s Plumbing
Was not notified about what day the work was to be done in advance. They were here till 8:30 pm disrupting the household. The walls are dirty, there is missing caulking, some of the caulking that is there is messy. There is a gap between the tub and floor. I feel if they took 2 days instead of 1 there would have been time for better quality and they wouldn't have been here so late.
Delaney came out to quote me on an install of a water softener and he was very professional and very knowledgeable. He offered me the best price without having to go back and forth. I did get an extra 2 quotes and realized this was the fairest price for my install. Delaney came out to install and within 4 hrs he was able to professionally install my system where I can now enjoy clean water in my home. Highly recommend this company as they were fair with the price and the work was beyond my expectations.
Business details
Service area
Based in Orlando. Serves 16 nearby cities within 20 miles:
Matt's Plumbing Services