Benjamin Franklin Plumbing
Plumber · Winter Garden, FL · Open 24 hours per Google listing
Our verdict
Consistently fast, honest, and skilled—named plumbers like Matthew and Stephan diagnose problems others miss and explain everything clearly before charging.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Casselberry, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviews praise punctuality and professionalism; multiple mention on-time arrival and pleasant demeanor during emergencies
3 cited reviews
“Plumber showed up on time, pleasant, professional”
“no upselling, no pressure, just straightforward recommendations”
“very courteous, knew his products and best repair”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews explicitly mention technical expertise: diagnosing hidden issues (water softener), selecting right parts, efficiency completing multiple jobs same-day
3 cited reviews
“no upselling, no pressure, just straightforward recommendations”
“very courteous, knew his products and best repair”
“Plumber showed up on time, pleasant, professional”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing approach: reviewers report straightforward recommendations without pressure, though one notes upselling came with warranty justification
1 cited review
“no upselling, no pressure, just straightforward recommendations”
Attention to detail and pride in workmanship: mentions of clean workspace, doing job right first time, and proactive identification of future problems
1 cited review
“no upselling, no pressure, just straightforward recommendations”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Stephan did a great job fixing our toilet. He was very courteous , knew his products and which one would be best for our repair. I would highly recommend him.”
“Plumber showed up on time, pleasant, professional and seemed to know what he was doing. He checked and diagnosed the situation and suggested how to correct it. Yes, he may have upsold us on the service, but the way he went about it and the fact that it came with warranty, made us say yes. We are pleased with the job he did and would not hesitate to recommend him or the company. Thanks Ben Franklin and good job …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,756 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Should you hire Benjamin Franklin Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Benjamin Franklin Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Casselberry, FL
Modern Plumbing Industries, Inc.HIRERanked #4 of 15 in Casselberry · 4.9 stars across 1,802 reviews; 5 sampled quotes all 5-star covering water heaters, toilet…Choice Plumbing OrlandoHIRERanked #6 of 15 in Casselberry · Gets emergency techs to your door within 1-2 hours and won't upsell you on fixes you can D…See all 15 plumbers we've reviewed in Casselberry, FL →
Nearby: Kissimmee · Casselberry