First Quality Plumbing
Plumber · Orlando, FL · Open 24 hours per Google listing
Our verdict
Excellent technicians with fair pricing and strong emergency responsiveness, but internal scheduling communication can leave you hanging without updates.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise technician professionalism, knowledge, and work quality—specifically mentioning one technician as 'one of the best technicians I've ever come across'
3 cited reviews
“one of the best technicians I've ever come across”
“able to add me to their schedule at the last minute”
“very reasonably priced and they offer veterans discount”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 of 5 reviews highlight quick emergency scheduling and responsiveness, including last-minute availability and technician arriving earlier than expected
2 cited reviews
“able to add me to their schedule at the last minute”
“one of the best technicians I've ever come across”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Competitive pricing with veteran discounts explicitly mentioned
1 cited review
“very reasonably priced and they offer veterans discount”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews reports no-call no-show on emergency Sunday callback and failure to communicate next-day scheduling status, forcing customer to call and check on their appointment
“company's communication at large however really lacked”
Inconsistent communication from dispatch/scheduling: one reviewer experienced a no-call no-show after being promised a same-day callback, then received unannounced arrival without scheduling a rough time window
“company's communication at large however really lacked”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Daryl was absolutely a charm, great, professional, answered all of my questions, I really appreciated his work repairing my house water valve. The company's communication at large however really lacked- both on Sunday when I called the emergency line, the guy who called me back said he'd be out that day but he would call and let me know when he'd be there that night but it was a no-call no-show, and nobody called me …”
Positive
“So thankful for this company! They were able to add me to their schedule at the last minute, and the entire team was professional, courteous, and patient with all of my questions. 😊 Their excellent service made the experience stress-free from start to finish. I wouldn’t hesitate to recommend them to a friend, just as a friend recommended them to me! ⭐️⭐️ ⭐️⭐️⭐️”
“Outstanding customer service by Keegan. Totally professional courteous and I think one of the best technicians I’ve ever come across. Extremely knowledgeable explained to me every question that I had. Went straight to work without missing a beat took care of my water heaters heating elements like a true professional. He arrived earlier than expected, and honestly left sooner than I expected. It is hard to find a …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 190 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own First Quality Plumbing?
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Find plumbers near you
First Quality Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Kissimmee · Casselberry