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FQ

First Quality Plumbing

Orlando, FL
4.8(190 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

1 concern

1 of 5 reviews reports no call no show on emergency Sunday callback and failure to communicate next day scheduling status, forcing customer to call and check on their appointment

Trust Score: 0/100 · Based on 190 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 190 Reviews Tell Us

Emergency Response

3 of 5 reviews highlight quick emergency scheduling and responsiveness, including last-minute availability and technician arriving earlier than expected

What To Watch Out For

Inconsistent communication from dispatch/scheduling: one reviewer experienced a no-call no-show after being promised a same-day callback, then received unannounced arrival without scheduling a rough time window

1 of 5 reviews reports no call no show on emergency Sunday callback and failure to communicate next day scheduling status, forcing customer to call and check on their appointment

Quality & Professionalism

4 of 5 reviews praise technician professionalism, knowledge, and work quality—specifically mentioning one technician as 'one of the best technicians I've ever come across'

Communication

3 of 5 reviews highlight quick emergency scheduling and responsiveness, including last-minute availability and technician arriving earlier than expected

Inconsistent communication from dispatch/scheduling: one reviewer experienced a no-call no-show after being promised a same-day callback, then received unannounced arrival without scheduling a rough time window

Pricing

Competitive pricing with veteran discounts explicitly mentioned

Fast ResponderClean & Professional

Customer reviews

Reviews from Google, Yelp & more

T
Tanasia Polk

So thankful for this company! They were able to add me to their schedule at the last minute, and the entire team was professional, courteous, and patient with all of my questions. 😊 Their excellent service made the experience stress-free from start to finish. I wouldn’t hesitate to recommend them to a friend, just as a friend recommended them to me! ⭐️⭐️ ⭐️⭐️⭐️

N
Noel A. Tabares

Outstanding customer service by Keegan. Totally professional courteous and I think one of the best technicians I’ve ever come across. Extremely knowledgeable explained to me every question that I had. Went straight to work without missing a beat took care of my water heaters heating elements like a true professional. He arrived earlier than expected, and honestly left sooner than I expected. It is hard to find a company this responsive with such great technicians. Thank you for getting us up and running with hot water again for the whole family. I appreciate you all very much. Oh one more mention, the schedulers and dispatchers were very courteous and professional also.

N
Nigel Murray

Took a little while, but with the extra effort, he was very able to clear our long drain line and get us back up and running. After calling dispatch, it wasn’t much after I received a call from the technician who came out as soon as possible. We appreciate the help will definitely recommend.

C
Christie Craig

Daryl was absolutely a charm, great, professional, answered all of my questions, I really appreciated his work repairing my house water valve. The company's communication at large however really lacked- both on Sunday when I called the emergency line, the guy who called me back said he'd be out that day but he would call and let me know when he'd be there that night but it was a no-call no-show, and nobody called me the next day, I had to call to ask where I was on the schedule (first opening was Thursday). Then they just...showed up that day, without calling to schedule a rough window of when to arrive so I could make sure I was there and free to talk, which impacted my work-from-home job significantly. This would absolutely be 5 star review if there had just been more communication from the company about scheduling/ability to come out.

P
Paul Harris

Excellent service. Plumber was on time. Courteous explained what he was going to be doing before doing the work when finished. Made sure no leaks. Highly recommend very reasonably priced and they offer veterans discount

Business details

Phone
(407) 972-1891
Address
2223 Viscount Row, Orlando, FL 32809, USA
Hours
Open 24 hours

Service area

Based in Orlando. Serves 14 nearby cities within 20 miles:

Last updated June 26, 2026 · Data from Google Reviews
0

First Quality Plumbing

4.8$
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