Frank Gay Services

Trent Gunn did the amazing change out of a huge chandelier in our living room. He was able to get up to the 26' ceiling, bring down the old chandelier and replace with the new one. He was very professional and everytihng looks great.

Angelo Alexander went above and beyond in making sure I fully understood everything. He took the time to explain all the details clearly and thoroughly, and I truly appreciated his patience throughout the process. His professionalism and outstanding customer service made the experience smooth and stress-free. Thank you, Angelo, for your dedication and support—you’re truly appreciated!

I recently had to have a new electrical panel, an outside connect and smoke alarms installed by Frank Gay. I have to say that from start to finish I was 100% pleased. Michael Cavuoto was great with the paperwork and answering all of our questions. Carlos Rodriguez who did the entire install was very friendly and kept us informed as to what he was doing. Craig Novak came in to repair our drywall and was very friendly and polite. I had to call customer service a few times and that was a delight to deal with. As I said in the beginning of the review, I am 100% satisfied with the services of Frank Gay!

Great technicians - keeping scheduled install time a challenge & higher price than expected. It was a pleasure working with both AC technicians John Renta and David Muniz. They were pleasant to work with, patient in answering all of my questions, and very knowledgeable about functionality of both A/C & UV light systems. There was prompt servicing by David who explained the UV light details, then allowed time for me to decide whether adding one of these units make sense for me. However, when John Renta came to my home as scheduled to install the light unit, he had not been told a taller ladder would be needed because my unit is attached to my garage’s very high ceiling. It took several additional reschedules plus follow-up with a manager to ensure they did not reschedule John to other jobs during my scheduled timeline -luckily there was some time flexibility on my side as I work from home periodically during the week. As for the price.. much higher than expected, higher than $$ quoted on Google for this service -at least David pulled up the prices online so I knew it was their universal pricing (not client specific as I’ve experienced in the past from other home repair technicians). They did provide a small discount for locking in annual maintenance plan and waived the initial service fee to clean my unit so appreciated the consideration. Really counting on this UV light part preventing mold and bacteria from growing inside my AC unit as it should improve my air quality.. needed for someone with allergies. Overall- David and John made this experience a pleasant one. I’d recommend them to others with the hope that all technicians with frank Gay are as knowledgeable and easy to work with.

We had a emergency repair needed on our hot water heater Saturday afternoon at 1pm. The emergency fee was $129 which was expected. Technician Robert ops-15 showed up around 930 pm. Other then paying $256 for a 15 minute repair on top of the $129 emergency and having to wait ovet 8 hours with no water. Our 1st time experience with FrankGay company was ok. Now to say how Robert ops-15 handled our emergency. Robert was very professional and well liked by our family. He came in and got the job done. I would highly recommend asking for Robert for any of your repairs needed. Robert is a good guy and very talented in the trade. He should be recognized for his outstanding customer service and dedication. Robert is the reason I'm giving 5 stars. Thank you Robert and Merry Christmas. God bless......from Bryan