Roto-Rooter Plumbing & Water Cleanup
Plumber · Sanford, FL · Open 24 hours per Google listing
Our verdict
Roto-Rooter Sanford has 4.8 stars across 1,164 reviews with 100% positive in 5 analyzed reviews, but one review flags a tech who missed an obvious cleanout and may have padded a quote by $250.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day arrival confirmed; diagnosed issue on site without upselling unnecessary work in 2 of 5 reviewed quotes.
1 cited review
“Fast to respond, professional, and honest. They diagnosed the problem quickly. They were able to fix the issue right way, and charged a fair price. Great communication throughout the process.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technician Eddy cleaned up after disposal/drain work and left preventive maintenance supplies — noted as rare among plumbers used by the customer.
1 cited review
“Eddy did an amazing job. From the first interaction until the time he left, extremely professional, very detailed and knowledgeable about what was going on with both my dishwasher and disposal and drains. He cleared, cleaned and treated them, left preventive cleaning supplies so this doesn't happen again.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer documents tech ignoring a visible cleanout and including a $250 toilet-removal line item that a second tech (Fletcher) immediately flagged as unnecessary.
“Sergio Guadalupe on the other hand was just ok. He failed to notice a very obvious clean out and claimed he thought it was an electrical access point...this makes you wonder if he missed it on purpose to include a toilet removal on the quote which adds $250 to the price tag.”
One tech (Sergio) reportedly missed a visible cleanout and claimed it was an electrical access point — raising concern about quote inflation (+$250 toilet removal).
“Sergio Guadalupe on the other hand was just ok. He failed to notice a very obvious clean out and claimed he thought it was an electrical access point...this makes you wonder if he missed it on purpose to include a toilet removal on the quote which adds $250 to the price tag.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had a great experience with Roto-Rooter today. William Fletcher came out to take a look at a plumbing issue I was having, and I couldn’t be more satisfied with the service. He arrived right on time, was professional, honest, and quickly diagnosed the problem. What I appreciated most was his transparency and integrity—he took the time to explain everything clearly without trying to upsell unnecessary work. The …”
“Great experience with RR. Tech and field support were a great help to clear my home drain issue. Highly recommended.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,164 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Hire if
- You need clear communication and upfront explanations
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Roto-Rooter Plumbing & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Lake Monroe · Orange City · Casselberry