Pro-Tech Air Conditioning & Plumbing Service
Plumber · Sanford, FL · Open 24 hours per Google listing
Our verdict
4.9★ aggregate across 1,188 Google reviews but only 5 analyzed — 4 are 1-star. Recent complaints cite overcharging without itemized receipts, membership 'scam', $4,000 labor-only HVAC quotes, and a $1,200 clogged-toilet quote fixed by a competitor for far less.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
One 5-star review (2022) cites same-day pipe replacement completed in a single day by a knowledgeable, prompt technician — Joseph Hammett praised by name.
1 cited review
“Pro Tech employee, Joseph Hammett, was there very promptly. He is very knowledgeable, courteous, and personable. Did the work all in one day. The job was expertly done, and we plan on using him in the future.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Membership program described as a 'scam' — filters not included as advertised, maintenance visits were 5-minute drain vacuums; $4,000 labor-only quote for coil replacement with no itemized estimate.
Cited in 1 of the 5 reviews we analyzed.
Red flag
Customer quoted $1,200 to pull and fix a toilet; competitor resolved issue without pulling the toilet for significantly less — pattern of inflated diagnostics.
“Claimed he needed to pull the toilet- quoted me at $1200, and at my refusal he said the best he could do was $900. I laughed in his face bc I could have a whole new toilet installed- labor and materials- for that price. I brought a competitor out this morning- still a big company— and the plumber didn't need to pull the toilet at all.”
Red flag
Plumbing overcharge with no itemized receipt; HVAC warranty part quoted at $3,000 while under warranty; reviewer who used company for years 'will not any more.'
“I was way overcharged since I looked up the part price after the fact and it only took him 30 minutes to change it out. I asked for an itemized receipt and only got a one line item receipt for the full charge.”
Pricing complaints dominate the 5 analyzed reviews: overcharged for plumbing with no itemized receipt, charged for a warranty part, and quoted $1,200 for a clogged toilet that a competitor fixed without pulling the toilet at all.
“I was way overcharged since I looked up the part price after the fact and it only took him 30 minutes to change it out. I asked for an itemized receipt and only got a one line item receipt for the full charge.”
1 more cited review
“Claimed he needed to pull the toilet- quoted me at $1200, and at my refusal he said the best he could do was $900. I laughed in his face bc I could have a whole new toilet installed- labor and materials- for that price. I brought a competitor out this morning- still a big company— and the plumber didn't need to pull the toilet at all.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Installation quality flagged: broken breaker installed in new panel, new AC unit died within a day, permits not pulled — per 1-star reviewer.
“The new AC unit died within a day and I had to call technicians out to fix the brand new system. After the new breaker box was installed part of the house would randomly lose power. Another tech came out to see what was going on and said an old broken breaker had been put in.”
Keep it in proportion: these concerns are cited in 4 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Used this company for years but will not any more. Needed some plumbing work done after a pressure flow part busted outside my home and had no water inside. I was way overcharged since I looked up the part price after the fact and it only took him 30 minutes to change it out. I asked for an itemized receipt and only got a one line item receipt for the full charge . Never using again. I also had them come out at the …”
“Absolute nightmare to deal with. Poor communication, didn't pull permits, installed broken hardware. Go with literally anyone else. One star is too generous. They installed a new variable Daikin AC system, UV cleaning system, breaker panel, and home surge protector. The new AC unit died within a day and I had to call technicians out to fix the brand new system. After the new breaker box was installed part of the …”
“Used this company for years— apparently it was bought out. Pricing is beyond not competitive now- whoever the new owners are have zero clue what the going rate is in the area. I had one of your plumbers come out 2 days ago for a clogged toilet. Claimed he needed to pull the toilet- quoted me at $1200, and at my refusal he said the best he could do was $900. I laughed in his face bc I could have a whole new toilet …”
Positive
“we had to have some old plumbing pipes replaced. Pro Tech employee, Joseph Hammett, was there very promptly. He is very knowledgeable, courteous, and personable. Did the work all in one day. The job was expertly done, and we plan on using him in the future.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,188 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Pro-Tech Air Conditioning & Plumbing Service?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Pro-Tech Air Conditioning & Plumbing Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Pro-Tech Air Conditioning & Plumbing Serviceisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Lake Monroe · Casselberry · Orange City · Tangerine