Modern Plumbing Industries, Inc.
Plumber · Casselberry, FL · Open 24 hours per Google listing
Our verdict
4.9 stars across 1,802 reviews; 5 sampled quotes all 5-star covering water heaters, toilet installs, water line repair, and weekend emergency response — Chad named in 3 of 5 quotes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Casselberry, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Water heater installs cited in 3 of 5 sampled reviews with 5-star outcomes, including same-appointment add-on install and gas water heater to-code completion in ~4 hours (reviews 2OCN7rhYdOIL7KwuQDN8, bQkZs37H1Q8i30DR9LWA, Xbul4HCqg10alhBh7LvR).
2 cited reviews
“Chad and Josh came back to the house and installed the new toilets. Their work is excellent and very neat. While they were here, I asked them to inspect the hot water heater. Due to the age of the unit, they were able to install a new one at the same time.”
“Chad and Brody did a great job of installing my new gas water heater. They made sure everything was done to code and nice and clean. They were respectful and finished the job in just about 4 hours. It looks great and I'm glad to have a good water heater!”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Weekend emergency dispatch confirmed: came out Saturday for a broken main water line with no water in the home (review 9Bfx8LIwfOBbiRMopt7f).
1 cited review
“They came out on a Saturday when we had no water after our main water line broke, and it was such a stressful situation. They were quick to respond, explained everything in a way that was easy to understand, and got everything fixed fast.”
Pressure-free quoting noted in 2 of 5 quotes — technicians offered multiple options without upselling (reviews blncKrSP9XqxyBXIus1s, 2OCN7rhYdOIL7KwuQDN8).
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We’ve now used Modern Plumbing twice, once last year for a water heater install and most recently for a full water treatment system…both experiences were absolutely top-tier. From the very first conversation, you can tell this is a company that operates differently. The quoting process was clear, transparent, and pressure-free. Ronald and Brody didn’t just “sell” us a system, they took the time to educate us on our …”
“This company is awesome. They’re quick to respond and even easier to work with. Chad was awesome to deal with. He gave me all the options I asked for and didn’t try to pressure or upsell me on anything. He gave me lots of choices and answered all the questions I had. 10/10 service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,802 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Modern Plumbing Industries, Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Modern Plumbing Industries, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Casselberry · Lake Monroe · Orange City