Master plumbing of Tennessee in cleveland Tn
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Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Based on review analysis
1 concern
With only 12 Google reviews, a single unanswered emergency call (Memorial Day weekend) represents 8% of the review base — notable gap in emergency coverage.
Trust Score: 0/100 · Based on 12 reviews
Our Verdict
#7 of 17 in Cleveland, TN
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 16 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 12 Reviews Tell Us
Emergency Response
Called twice on Memorial Day weekend with no callback — holiday/after-hours availability not reliable based on 1 of 12 reviews flagging this.
What To Watch Out For
Called twice on Memorial Day weekend with no callback — holiday/after-hours availability not reliable based on 1 of 12 reviews flagging this.
With only 12 Google reviews, a single unanswered emergency call (Memorial Day weekend) represents 8% of the review base — notable gap in emergency coverage.
Communication
Called twice on Memorial Day weekend with no callback — holiday/after-hours availability not reliable based on 1 of 12 reviews flagging this.
Customer reviews
Reviews from Google, Yelp & more
They are amazing! Most places these days see you as a number, it was nice to be seen as a customer and given the courtesy of being asked questions and taking the time to answer those questions. They are very personable and actually care about your situation. I 100% recommend them.
Glenn is awesome, I had a huge clog in my downstairs drain sewage bubbling up in the shower, he knew exactly where it was and had it fixed in a few minutes. I would recommend them for anybody anytime anywhere.
If you want a company that calls you back, gives you an estimate and does the work, these guys are the ones to call. Glenn and Nathan explained everything to me and did their best to keep to the estimate. This was a big job of replacing all copper piping to pex, fixing leaks, etc. Very kind, compassionate men.
Called twice on memorial day weekend and never received a call back.
I contacted Glenn on a referral from another plumber after reading his glowing Google reviews. My condo needed a replacement garbage disposer installed and even more pressing: a hot water shutoff valve for a compact washer/dryer replacement. Glenn was flexible in scheduling my work as requested (even took a follow-up call on a Sunday to confirm) and gave a reasonable estimate over the phone. Glenn showed up on time and performed the tasks within scope while charging me less than the estimate! Another plus was getting my work done as scheduled allowed the re-install of a new washer/dryer two days later or otherwise was faced with lengthy delays. I would have no hesitation in using Glenn for future home improvements (while here, he fielded questions about some other plans) or plumbing emergencies. Thanks again, Glenn!.
I CANNOT say enough good things about the level of professionalism this company! Glen explained the problem with my plumbing so well! They were also understanding and compassionate when I had a flood, and were so helpful. They also were fair on pricing, and did the job well, cleaned up after themselves and were just generally pleasant people. This should be the plumber of everyone’s choice in our area.
Very professional, came quickly.Gave estimate of cost before starting work. Explained everything and showed me what was done. Checked before leaving to make sure all was working correctly. He pulled his shoes off before coming into my home. Vacuumed basement area before leaving. Will use them again if I have problems. The name of this business is Potter's Plumbing. Would highly recommend.
We contacted Master plumbing of Tennessee after being informed by the water company of a water leak at my business. Glen came out personally to assess. Glen found the problem and gave us an easy solution. I highly recommend Master plumbing. They are very honest and fair.
Glenn was on time, knowledgeable, and reasonably priced. Glenn and his team stayed late and worked in the snow to get our water running again. Thank you so much!! We will be using this company for all of our plumbing needs in the future!
Had a broken pipe outside my house and they fixed it promptly and professionally. Price seemed fair to me and work done well. Would use again if I had any more plumbing needs I rate you 5 star because you performed excellently.
Professional and intellectual work done by glenn for replacement of water tankless
Business details
Service area
Based in Cleveland. Serves 2 nearby cities within 20 miles:
Master plumbing of Tennessee in cleveland Tn