Emergency No More 24hr. Septic, Drain & More
Plumber · Cleveland, TN · Open 24 hours per Google listing
Our verdict
4.9★ across 148 reviews; emergency-plumbers service mentioned in 29 of 100 sampled reviews, fast_response theme in 14 — but 2 reviews cite poor workmanship and failure to fix the problem despite high charges.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Cleveland, TN · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Emergency and same-day dispatch is the core offering: emergency-plumbers theme in 29 of 100 sampled reviews, 24-hour availability in 3, same-day in 6, and weekend calls answered per multiple reviewers.
1 cited review
“Came out on a Saturday and fixed our emergency will use them and recommend them always”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Fast dispatch with text/call communication: tech arrived same day after voicemail with a text reply within minutes, confirmed in 2 of 100 sampled reviews.
Cited in 2 of the 100 reviews we analyzed.
Receptionist Candy cited by name for exceptional call-handling in 2 of 100 sampled reviews — scheduling communication stands out as a differentiator.
1 cited review
“I can't say enough great things about this company! Candy, who answered the phone, was so kind. She did a wonderful job keeping in touch/responding right away and was so helpful with scheduling and reaching out to Seth for us.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Work-then-upsell pattern flagged in 2 reviews: $450 charged for jetting that didn't fix the issue, followed by $2,200 estimate for additional services; 1-star reviewer claims services pitched don't solve problems.
“These folks will pitch and sell you expensive services that dont fix your problems. Just trying to make a buck and don't care about getting the job done.”
1 more cited review
“The jet didn't fix the issue (not sure it was done right and never went up the line and only into the septic). I was left paying $450 and no working toilet or sinks.”
2 of 100 sampled reviews cite poor_workmanship: one customer paid $450 and was left with no working toilet or sinks after jetting failed to clear the drain.
“The jet didn't fix the issue (not sure it was done right and never went up the line and only into the septic). I was left paying $450 and no working toilet or sinks.”
Expensive theme in 2 of 100 sampled reviews; one 1-star review accuses the company of pitching costly services that don't resolve the underlying problem.
“These folks will pitch and sell you expensive services that dont fix your problems. Just trying to make a buck and don't care about getting the job done.”
1 more cited review
“The jet didn't fix the issue (not sure it was done right and never went up the line and only into the septic). I was left paying $450 and no working toilet or sinks.”
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They were nice. They did the job quickly. I felt very over charged. In fact when I asked about the price, they said it was “mainly because you are 45 minutes away from us.” I understand that’s on me. I didn’t have to book them. But I was given their information as a reference and assumed distance wasn’t an issue. They could have told me up front. I would have found someone closer or agreed to the up charge. I didn’t …”
“The reason for giving at least 2 stars was they got here fast and were respectful. We had them come out to fix a clogged drain last night. They wanted over $600 to jet the line. They stated we needed to get the septic pumped (which was now full because they just placed a bunch of water into the lines) and do some other work with an estimate of $2200. I'm not even sure if that included the septic cleanout. The jet …”
Positive
“I honestly can not say enough about this company. I will make this a little long to properly tell you why we will never use anyone else! First, as soon as you call you will be treated with such a remarkably caring receptionist. Candy is one of the sweetest receptionist my husband and I have ever dealt with. She will listen to every word that you have to say (even the stupid ones) and will not rush you to just …”
“My hot water heater went out they came out about 5 and give me estimate. They had to go to Cleveland to get one and come back and installed it that night they worked on it till 930. If you need anything done I suggest give them a call . They are very professional and good on price.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Emergency No More 24hr. Septic, Drain & More?
Best for
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Emergency No More 24hr. Septic, Drain & More?
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