Grizzly Plumbing
Plumber · Cleveland, TN
Our verdict
4.9★ across 266 reviews with 83 of 88 sampled at 5-star; fast response and professionalism dominate — 2 reviews flag high labor billing for time spent troubleshooting.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Cleveland, TN · compare all →
Our opinion, based on the 88 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day and within-the-hour arrival across multiple reviews; answered after hours for main water line emergency
2 cited reviews
“They were there early Wednesday morning and worked throughout the day...When completed made sure everything was working properly before leaving.”
“They answered the phone after hours, showed up quickly, and were extremely courteous and professional throughout the entire process. They diagnosed and fixed the issue efficiently and left the area clean and tidy.”
Cited in 3 of the 88 reviews we analyzed — 1 cited review not excerpted here.
Technicians cited as professional and courteous in 44 of 88 reviews; leaves work area clean and communicates clearly throughout
1 cited review
“Javan was exceptional, he assessed our water heater issues and provided several options to consider. He was kind, courteous, patient and communicated so we we're able to understand things in layman's terms.”
Cited in 3 of the 88 reviews we analyzed — 2 cited reviews not excerpted here.
Full under-house line repipe quoted and completed within 3 days at below-expected price
1 cited review
“They were there early Wednesday morning and worked throughout the day...When completed made sure everything was working properly before leaving.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
2 reviews cite labor pricing as too high relative to time worked — $622 billed after 5 hours of troubleshooting for a 20-min fix; $325 to reset a provided toilet
“The fix ended up being what we recommended right from the beginning. While they completed the work, we were charged 622$ for hours of time where they were in the phone trying to figure out what was wrong.”
Cited in 2 of the 88 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 88 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Team was extremely nice and pleasant. The actual job took about 20-30 minutes once they had the parts, but it took about 5 hours to try and figure it out. The fix ended up being what we recommended right from the beginning. While they completed the work, we were charged 622$ for hours of time where they were in the phone trying to figure out what was wrong. No issues with the work or crew, but paying that much was …”
Positive
“Javen and his team did a great job adding all the plumbing to a detached office space for us! He was always on time, communicated well and the price was reasonable. We highly recommend Javen and his team for all your plumbing needs!”
“Javen arrived on time and began immediately after evaluating the issue. He was very personable and very knowledgeable. He gained our confidence quickly. He did a beautiful job installing a new sink and repairing a major leak. He worked very efficiently and the cost was very fair. He was a lifesaver for us. We would definitely use him again and refer him to others. Thank you Grizzly!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Grizzly Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Grizzly Plumbing?
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Nearby: Cleveland · Charleston · Riceville · Crandall