Above All Plumbing
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Mid-Range
Fair Pricing ✓
1 concern
Two reviews describe Ralph walking off a toilet replacement mid job after objecting to a curious child being present — job abandoned at start, with customer receiving no refund of time.
Trust Score: 0/100 · Based on 16 reviews
Our Verdict
#10 of 17 in Cleveland, TN
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 18 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 16 Reviews Tell Us
Emergency Response
Immediate-response water heater diagnosis: customer cited same-day arrival for tankless water heater issues across multiple visits over several years (themeCounts.fast_response=2).
What To Watch Out For
With only 18 reviews analyzed and 3 being 1-star (reviewConsistency=0.444), the rating distribution is highly polarized — thin volume makes the negative outliers statistically significant.
Two reviews describe Ralph walking off a toilet replacement mid job after objecting to a curious child being present — job abandoned at start, with customer receiving no refund of time.
Quality & Professionalism
20+ year repeat-customer loyalty documented in 2 reviews; praised as 'most knowledgeable/capable plumber' with affordable rates.
Communication
With only 18 reviews analyzed and 3 being 1-star (reviewConsistency=0.444), the rating distribution is highly polarized — thin volume makes the negative outliers statistically significant.
Pricing
20+ year repeat-customer loyalty documented in 2 reviews; praised as 'most knowledgeable/capable plumber' with affordable rates.
Customer reviews
Reviews from Google, Yelp & more
I've used Ralph for 20yrs or so. He's the most knowledgeable/capable plumber I've ever had work for me. When you're looking for the best (not the cheapest, but the best), call Ralph!
Ralph has always been helpful and willing to take care of our needs. Has fixed our toilets, faucets, hot water heater, and installed a water filtration setup for our drinking water. Always polite and willing to work with our schedule. Not looking forward to anymore plumbing issues but would look forward to using Ralph for them.
I have used Ralph several times now to fix my tankless water heater. He responds immediately every time I have contacted him and gave his best effort to come diagnose the same day. He is very professional with his work and obviously takes pride. I will continue to use him and his company for future plumbing needs!
Due to my own recent experience today, I will personally never use Ralph (Above All Plumbing) as a plumber again, as he walked off the job just as it got started. I had asked him to swap a toilet out in my son's bathroom. My son was super excited about this new toilet and was watching him closely, as he started to drain the toilet. My son is a very curious boy and loves to know how things work and why people are doing certain things. I then asked my son to move back and give Ralph some room to work. After I said this, Ralph stated, "yeah, I don't like an audience", which I replied, "well, I'm paying for this, and my son likes watching." My son then says, "yeah, even I might be a plumber one day". At this point, Ralph left the bathroom, took off his gloves, grabbed his stuff, shook my hand, and proceeded to leave. When I asked Ralph why he was leaving, he stated that he doesn't get paid for people to watch him. I then clarified to him that we are paying for the "service" not paying to "watch" him. With that said, he is inside my house performing a service that I am paying for, so asking someone to not watch him is actually a tad concerning to me. If someone was building a house and hired a framing crew, would the framers stop and tell the homeowner, not to watch them work? If someone had painters in their house, would the painters ask the homeowner not to watch them work at all? I understand giving him some space to work freely, and that is why I asked my son to move back to begin with. So much for a plumber helping our society to attract younger children into the Plumbing trade. In my opinion, this was not a professional example to set in front of my 10-yr old, that watched him walk off the job like that. Very disappointing to say the least.
Guy came did not do anything and only stayed 10 minutes. Charged me $50. It was a worthless appointment. I don’t think he knows what he’s doing. I would not recommend this company
Ralph worked me in the very day I called to get my sump pump working. He serviced it and made recommendations for HVAC company to check where excess water was coming from. Courteous and pleasant gentleman who knows his business well. Highly recommend!
Ralph was listed as a contractor to repair my tankless hot water heater. He was so willing to check out the problem in a timely manner and did not give up on fixing my unit! I’m very satisfied with Above All Plumbing! Ralph goes above and beyond!
We have used AboveAll for many years. Ralph is always punctual and gets the job done. He explains the problem and process so I can understand it. He also recommends a natural product called Thrift that keeps our drains running clear.
I've known Ralph for many years and have used his services a couple of times. He does good work and charges reasonable rates. I will continue to use them in the future.
I will call him every time! He is honest , reliable, and affordable. He communicates through the whole process. Ralph's knowledge and integrity are rare these days!
Ralph is a great plumber and an amazing person too. I've used his services a few times and he's quick, professional, and reasonably priced.
Ralph was very professional, and talked me through the procedure of what was done. Will recommend to other people.
Reliable and does excellent work. Rates are affordable. He’s my #1 go to for plumbing.
Business details
Service area
Based in Cleveland. Serves 2 nearby cities within 20 miles:
Above All Plumbing