Above All Plumbing
Plumber · Cleveland, TN
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Our verdict
Solo operator Ralph with 4.5★ across 16 reviews; 3 of 18 analyzed are 1-star, including a walkout mid-job. Praised for tankless water heater expertise and 20+ years of customer loyalty, but thin review base limits confidence.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 18 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Immediate-response water heater diagnosis: customer cited same-day arrival for tankless water heater issues across multiple visits over several years (themeCounts.fast_response=2).
1 cited review
“I have used Ralph several times now to fix my tankless water heater. He responds immediately every time I have contacted him and gave his best effort to come diagnose the same day. He is very professional with his work and obviously takes pride.”
Cited in 2 of the 18 reviews we analyzed — 1 cited review not excerpted here.
20+ year repeat-customer loyalty documented in 2 reviews; praised as 'most knowledgeable/capable plumber' with affordable rates.
1 cited review
“I've used Ralph for 20yrs or so. He's the most knowledgeable/capable plumber I've ever had work for me. When you're looking for the best (not the cheapest, but the best), call Ralph!”
Cited in 2 of the 18 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two reviews describe Ralph walking off a toilet replacement mid-job after objecting to a curious child being present — job abandoned at start, with customer receiving no refund of time.
“Due to my own recent experience today, I will personally never use Ralph (Above All Plumbing) as a plumber again, as he walked off the job just as it got started. I had asked him to swap a toilet out in my son's bathroom.”
Cited in 2 of the 18 reviews we analyzed.
With only 18 reviews analyzed and 3 being 1-star (reviewConsistency=0.444), the rating distribution is highly polarized — thin volume makes the negative outliers statistically significant.
“Due to my own recent experience today, I will personally never use Ralph (Above All Plumbing) as a plumber again, as he walked off the job just as it got started. I had asked him to swap a toilet out in my son's bathroom.”
Cited in 2 of the 18 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 18 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Guy came did not do anything and only stayed 10 minutes. Charged me $50. It was a worthless appointment. I don’t think he knows what he’s doing. I would not recommend this company”
Positive
“Ralph has always been helpful and willing to take care of our needs. Has fixed our toilets, faucets, hot water heater, and installed a water filtration setup for our drinking water. Always polite and willing to work with our schedule. Not looking forward to anymore plumbing issues but would look forward to using Ralph for them.”
“Ralph was very professional, and talked me through the procedure of what was done. Will recommend to other people.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2025.
Across platforms
Should you hire Above All Plumbing?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Above All Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Above All Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Cleveland · Charleston · Riceville