National Plumbing Service
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Claims 24/7
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Based on review analysis
2 concerns
Owner estimated 8 man hours for gas leak repair completed in 1 hour by 2 men; refused to charge for actual time and threatened customer — 1 of 5 analyzed reviews documents this, Two separate reviewers report dishonest business practices and inability to complete committed jobs — 'NOT HONEST' and 'NOT DEPENDABLE' cited directly
Trust Score: 0/100 · Based on 12 reviews
AvoidOur Verdict
#11 of 11 in Dalton, GA
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need predictable, consistent service across every visit
Caution if: You want detailed upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 12 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Start date for gas line job changed repeatedly after accepted bid; owner apparently unable to staff jobs they commit to bidding
Owner estimated 8 man hours for gas leak repair completed in 1 hour by 2 men; refused to charge for actual time and threatened customer — 1 of 5 analyzed reviews documents this
Two separate reviewers report dishonest business practices and inability to complete committed jobs — 'NOT HONEST' and 'NOT DEPENDABLE' cited directly
Customer reviews
Reviews from Google, Yelp & more
Mario’s the best I have no idea what they’re talking about. I’ve used them for my businesses for years now.
Great job! Arrived on time and did exactly what tech said he would do. I would recommend this company to anyone looking for a great plumbing service
Run Away! For a simple gas leak repair they estimated 8 man hours to complete the job. It only took 1 hour for two men. Owner was unwilling to charge for the actual time it took for the repair. The owner said "don't pay for it of you don't want to, and I will do what I have to do" Poor customer service and shoddy business practice. DO NOT USE THIS COMPANY!!!
I called to set up two gas line repairs with Mario in February 2019. He came out and met with my maintenance team and gave us a quote and a start date. That date changed more times than I can count. The weather is understandable but his business practices are NOT. This company is obviously not equipped to handle the job they came out and bid.
Terrible customer service. Not dependable, NOT HONEST.
Business details
Service area
Based in Dalton. Serves 1 nearby cities within 20 miles:
National Plumbing Service