Cleveland Plumbing
Plumber · Cleveland, TN · Open 24 hours per Google listing
Our verdict
4.5★ across 146 reviews with 92% 5-star; same-day service cited 15 times and fair pricing 9 times — but 3 no-show complaints and 1 licensing complaint on record.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Cleveland, TN · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day arrival on Christmas Day burst pipe; weekend and after-hours calls accepted without premium upsell
1 cited review
“We had a pipe burst while out of town on Christmas night, we had an urgent need the next morning. In the end they found a way to make it out, so we could have water again on the same day”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Multi-service visits (faucet, sink, disposal, valve) completed in one trip at reasonable cost — pricing cited positively in 9 of 100 reviews
1 cited review
“He installed a new shower trim set with valve, new bathroom faucet, installed my new kitchen sink with faucet and hooked up my garbage disposal and dishwasher. Most importantly is the value for the money, extremely affordable!”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Long-term repeat customers report consistent quality across water lines, drains, and fixture installs over multiple years
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star review alleges operator worked without valid TN plumbers license; reviewer cites a Letter of Warning from TN Dept of Commerce — verify license before hiring
Cited in 1 of the 100 reviews we analyzed.
3 reviews report no-shows or missed appointments with no explanation; 1 review reports rude office staff on initial call
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Wow. Never showed up at an old lady's home to hopefully fix a really bad issue. No reason why, and appt was made. Really sad.”
“I called to see if I could get them out to my house and the lady who answered was the rudest person I have ever spoken to!”
“Just seen his website, I can't believe it, found out he's still scamming without TN plumbers license that I reported couple of years ago to; Tennessee Department of Commerce and Insurance Davy Crockett Tower, 4thth Floor 500 James Robertson Parkway, Nashville, TN 37243 go on their website to verify license. COMPLAINT NO.: (Not allowed) RESPONDENT: Charles Forsythe STATUS: LETTER OF WARNING A letter of warning as the …”
Positive
“Chuck and Dory Jo at Cleveland Plumbing are top notch and the best in Cleveland. Their quick response times and reasonable rates are unbeatable. We’ll never use anyone else and if you’re using anyone other than Cleveland Pluming, you’re missing out.”
“Over the years, Chuck has replaced my water lines, unclogged lines, and done everything else plumbing ever needs. He’s always great to work with, does great work, and is a great guy. Highly recommended.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Cleveland Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Cleveland Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Cleveland · Crandall · Charleston