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The 15 plumbers serving Cottonwood, ranked.

We read 1,341 reviews across Google, Yelp and BBB for the 25 plumbers serving Cottonwood — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 13 of the 25 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Cottonwood's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 13 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 17 of the 25 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Goettl's High Desert Mechanical alone carries 2,378 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown CottonwoodHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,310 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Cottonwood

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Gold Star Plumbing & Drain

Top pick24/7 per Google listing
5.0 (960 Google reviews)3.3 on Yelp (4) 19.1 mi from downtown Cottonwood

Clay and Corbin consistently go above and beyond with same-day emergency response and thorough explanations, but occasional pricing disputes and incomplete work issues surface on Yelp.

Rating mix — of the 15 reviews we analyzed960 total on Google
512
40
30
21
12

Why we're cautious

  • Large platform discrepancy: 2 of 4 Yelp reviews (50%) cite billing disputes, incomplete work, or damage—sharp contrast to Google's near-perfect 5/5 ratings. Suggests possible service inconsistency or issue resolution gaps. (2 of 100 reviews)
  • One review explicitly states promised parts were not replaced and manager did not follow up on complaint—potential quality control or accountability issue (1 of 100 reviews)
  • Two Yelp reviews report serious billing/work completion issues: one for incomplete repairs and unprofessional invoice with spelling errors (no manager follow-up), another for overpriced quote with incomplete pricing and equipment damage during service (2 of 100 reviews)

To be fair

  • Multiple reviews (5+) highlight same-day or next-day emergency response, with Clay specifically praised for expedient service during urgent situations like water/sewer loss (cited in 4 of 100 reviews)
  • Clay and Corbin named repeatedly (6+ mentions) for going above standard service—climbing into tanks, returning after hours to verify work, explaining systems thoroughly to customers including children (cited in 4 of 100 reviews)
  • Professional communication and explanation of work consistently cited (7+ reviews mention clarity, transparency, or customer education) (cited in 4 of 100 reviews)
What reviewers praise
Great experience all the way around. The guys that came out were fantastic; professional, friendly and knowledgeable. The job entailed cutting into our foundation slab and repairing a leaking waterline. Price was reasonable and they started the very next day. …
J Ferris · ★★★★★ · Google · Mar 2026
The most critical take we found
We called them since they were a local company. We recieved a bill for service that was not fully completed. We feel cheated and taken advantage of. They said parts were replaced, but in fact, they were not. I would not recommend them. I called to let them …
M A. · · Yelp · Oct 2024

We read 100 of 960 reviews · newest from Mar 2026 · BBB A+ accredited

4.9 (335 Google reviews)3.7 on Yelp (3) 3.0 mi from downtown CottonwoodNot a 24/7 shop

Of 85 reviews, 81 are 5-star with 42 citing professionalism and 11 citing fast response — James repaired a Friday-morning buried water-line leak by 1 PM same day.

Rating mix — of the 15 reviews we analyzed335 total on Google
513
40
30
21
11

What reviewers keep saying

  • Same-day water-line repair documented — Friday 11 AM call resulted in onsite repair by 1 PM. (cited in 2 of 85 reviews)
  • Repeat customers name Jacob, James, and Evan across hot-water reroutes, hose-bib replacement, and emergency leak isolation. (cited in 2 of 85 reviews)
  • Pre-purchase home inspections with itemized estimates are called out — Jason and Eric saved one buyer from a bad deal. (cited in 1 of 85 reviews)

What reviewers complain about

  • One 2-star review reports an installation deviation — tech promised to cut out 2 couplers and replace 7-8 inches of copper but didn't follow through. (1 of 85 reviews)
What reviewers praise
Needed a water heater repair work done. Called Harms Services on a Wednesday and was able to get a technician out the next day in the morning. The technician’s name was Jacob, and he was very friendly, courteous and finished the job quickly. He also shared …
Keith Woods · ★★★★★ · Google · Mar 2026
The most critical take we found
Needed two long leaking hose bibs replaced. Called on Monday and someone came the next day to evaluate the job. We agreed on the price and he was able to do the work the same day. I was kept informed every step of the way and the technician was neat and …
Chris Drozdowski · ★★ · Google · Oct 2025

We read 85 of 335 reviews · newest from Mar 2026

4.8 (134 Google reviews)4.1 on Yelp (14) 14.5 mi from downtown CottonwoodNot a 24/7 shop

Of 86 reviews, 78 are 5-star with 24 citing professionalism and 22 citing fair pricing — one reviewer said D-Best came in at 1/4 the cost of two other local quotes.

Rating mix — of the 15 reviews we analyzed134 total on Google
511
40
30
21
13

What reviewers keep saying

  • Pricing repeatedly called out as well below competitors — one quote came in at 1/4 the cost of two other companies, another saved a customer from a $2000 charge for a $12 part. (cited in 2 of 86 reviews)
  • Daniel Heun is named repeatedly across reviews for prompt, professional sewer and general plumbing work. (cited in 3 of 86 reviews)
  • Multi-year repeat customers cite Adam Krause and Jon for water-heater maintenance and fixture replacement. (cited in 2 of 86 reviews)

What reviewers complain about

  • One reviewer reports lead-time issues — had to wait a few days for the price advantage. (1 of 86 reviews)
  • One 2-star review describes on-site behavior issues — a tech smoking on a break while others smoked cigarettes on site. (1 of 86 reviews)
What reviewers praise
Called D-Best for an issue with our sewer line, needing some advise and possible assistance. Both John and Adam were very helpful and accommodating - listening and answering all my questions. Made an appt for Friday, and the technician Daniel arrived on time, …
Melissa Ellis · ★★★★★ · Google · Feb 2026
The most critical take we found
I contacted D Best Plumbing to work on a bathroom remodel. A gentleman named Daniel came, we talked about the project, and he was going o get me drawings for the plumbing part to submit to the city. In the meantime, he told me to dig out some pipes based on …
Steve S. · · Yelp · Oct 2025

We read 86 of 134 reviews · newest from Feb 2026

4

JC's Plumbing

Top pick24/7 per Google listing
4.9 (61 Google reviews)5.0 on Yelp (3) 3.2 mi from downtown Cottonwood

Of 59 reviews, 57 are 5-star with 30 citing professionalism — Jeremiah's team handled a 3 AM washer flood and a 45-minute Camp Verde sink emergency.

Rating mix — of the 15 reviews we analyzed61 total on Google
513
40
31
20
11

What reviewers keep saying

  • Documented after-hours emergency response — one reviewer called at 3 AM during a washer flood and was dispatched ASAP. (cited in 2 of 59 reviews)
  • Hydrojetting with camera diagnostic is called out specifically for clearing a major kitchen clog. (cited in 1 of 59 reviews)
  • Reviewers contrast JC's against previous local plumbers' incompetence — Alex and Hunter raised the bar on water-heater work. (cited in 2 of 59 reviews)

What reviewers complain about

  • Three reviewers mention work coming in expensive — though paired with quality outcomes. (1 of 59 reviews)
What reviewers praise
I would recommend JC Plumbing. They’re a very professional and skilled plumbing company. They were able to clear a major kitchen clog with advanced hydrojetting after a thorough camera diagnostic. They understood the plumbing schematics from their plumbing …
Toni Polakoff · ★★★★★ · Google · Feb 2026
The most critical take we found
Come to the location I was charged $89.00 To evaluate the work need to be done, Left the property and and suppose a quote back to do the work and till today two month later still Wetting for the quote, In mid time the job got complete with a different company.
Salvatore Moscato · · Google · Apr 2026

We read 59 of 61 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
5

Blue Plumbing and Drain Cleaning LLC

Caveats apply24/7 per Google listing
4.8 (381 Google reviews)3.6 on Yelp (37) 19.3 mi from downtown Cottonwood

Fast emergency response and solid workmanship, but pricing disputes and occasional service failures create significant risk on complex jobs.

Rating mix — of the 15 reviews we analyzed381 total on Google
58
40
30
21
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Unprofessional escalation and dismissal: 2 reviews document owner/staff becoming defensive about billing complaints, using profanity, and refusing further assistance (2 of 117 reviews)
  • Repeat service failures: 1 review shows technician had to return twice for same drain cleaning issue and was billed twice (1 of 117 reviews)
  • Pricing inconsistency and billing disputes: 3 reviews document final charges significantly exceeding estimates or being charged twice for same service (3 of 117 reviews)

To be fair

  • Exceptional emergency responsiveness: 7 reviewers specifically mention same-day or within-hours arrival, including early Sunday morning and evening calls (cited in 7 of 117 reviews)
  • Strong communication and professionalism: 8 reviewers explicitly praise communication quality, professionalism, and courtesy (cited in 7 of 117 reviews)
  • Quality workmanship when job is straightforward: 6 reviewers report efficient, effective repairs completed quickly (cited in 5 of 117 reviews)
What reviewers praise
I wash shocked by the price, but that seems to be the cost of doing business these days. On the other hand they got here within 2 hrs and only took 50 mins, for that I am very pleased. Jessica
Jessica Rose · ★★★★★ · Google · Mar 2026
The most critical take we found
Our garbage disposal and kitchen sink faucet needed fixing. They did replace the disposal and it was known what the cost was around 300 for install and new disposal, but then the faucet could not be repaired so they had one on the truck that turned out to be …
Cocoa C. · ★★ · Yelp · Dec 2021

We read 117 of 381 reviews · newest from Mar 2026

6

Goettl's High Desert Mechanical

Caveats apply24/7 per Google listing
4.9 (227 Google reviews) 19.8 mi from downtown Cottonwood

Highly skilled technicians with excellent communication and workmanship, but pricing can be significantly higher than competitors for comparable repairs.

Rating mix — of the 15 reviews we analyzed227 total on Google
513
40
30
20
12

Why we're cautious

  • Major pricing dispute with 3x markup: Customer received quote of $2,114 (with $373 membership savings) for a $300 circuit board repair, with labor quoted at $1,800—competitor completed same job for $630, suggesting either commission-driven pricing or inflated labor rates (1 of 89 reviews)
  • One review indicates diagnostic oversight: Technician Sam recommended full septic tank pump-out without locating the cleanout, which was found 3 feet from house; customer later discovered only tree root blockage at cleanout, suggesting incomplete troubleshooting (1 of 89 reviews)
  • Pricing significantly above market rate: One customer was quoted $2,114 for a $300 part plus $1,800 labor (totaling $2,187 with membership discount), but competitor Chino Valley Heating and Cooling completed the same repair for $630; another customer paid $1,400 for recommended services but felt uncertain about the work performed (2 of 89 reviews)

To be fair

  • Exceptional technical knowledge and thorough explanations: 12+ reviews explicitly praise technicians for being knowledgeable, explaining systems in layman's terms, and walking customers through every diagnostic step (cited in 12 of 89 reviews)
  • Fast arrival and proactive communication: Multiple reviews mention same-day or next-day service, text updates with technician photo/bio, and 30-minute arrival notifications (cited in 3 of 89 reviews)
  • Honest diagnostics that save money: John Schaffer identified a unit pronounced 'dead' by another company as repairable, saving customer $15,394.60; another customer praised technician for determining a unit could be made operable (cited in 1 of 89 reviews)
What reviewers praise
Thomas Pride did an excellent job of inspecting our HVAC system. Upon inspection a bid for replacement of a plenum duct above the HVAC unit was submitted which I may have done in future. At this time the system works perfectly so no repair was scheduled. …
Jerry Carrier · ★★★★★ · Google · Mar 2026
The most critical take we found
Had Goettl's come out to address our heater being broken. It ended up being a circuit board problem... We were quoted 2114 dollars to fix it. It is a 300 dollar part so I guess labor was 1800 bucks!? That's with our amazing 373 dollar member savings. He also …
chad nelson · · Google · Apr 2026

We read 89 of 227 reviews · newest from Mar 2026 · BBB A+ accredited

7

Best By Farr LLC

Caveats apply
4.7 (153 Google reviews)2.9 on Yelp (25) 2.3 mi from downtown CottonwoodNot a 24/7 shop

Of 100 reviews, 83 are 5-star with 41 citing professionalism — Wade and Seth named for thorough HVAC inspections, but 16 1-star reviews flag post-ownership-change service decline.

Rating mix — of the 15 reviews we analyzed153 total on Google
56
40
30
20
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple reviewers flag a service decline 'under new ownership' — promised follow-up quotes never arrived and warranty work was refused. (2 of 100 reviews)
  • One reviewer reports a new install failed within 2 years after they ordered the wrong unit initially and took 7 months to replace it. (1 of 100 reviews)
  • Two reviewers cite communication failures — quotes promised and not delivered, callbacks not returned. (2 of 100 reviews)

To be fair

  • Long-tenured customers (10+ years, 22 years) cite consistent quality maintenance with no surprise add-ons. (cited in 2 of 100 reviews)
  • Holiday-weekend A/C emergency response documented — tech came out and got A/C running on a holiday weekend. (cited in 1 of 100 reviews)
  • Wade is named for water-leak source diagnosis and difficult re-wiring work that other techs would have struggled with. (cited in 2 of 100 reviews)
What reviewers praise
Best By Farr has been servicing our HVAC system for many years. We have been extremely pleased by the knowledge and care of their technicians so we called them with a recent water leak in a bathroom ceiling. Wade quickly found the source of the leak and fixed …
charles sullivan · ★★★★★ · Google · Feb 2026
The most critical take we found
Instead of Best by Farr this heating/ac company should be called "WORST BY FARR"! Meanspirited customer service (disservice) , incompetent repairmen, delayed repairs, and just plain poor business practices. I paid alot of money and never even got what I …
dave a. · · Yelp · Dec 2011

We read 100 of 153 reviews · newest from Feb 2026

8

R.E.D. Plumbing Inc.

Caveats apply24/7 per Google listing
4.4 (125 Google reviews)3.8 on Yelp (46) 16.9 mi from downtown Cottonwood

Exceptional workmanship and same-day emergency response, but scattered appointment reliability issues suggest capacity management problems during busy periods.

Rating mix — of the 15 reviews we analyzed125 total on Google
59
40
30
20
16

Why we're cautious

  • 2 of 75 reviews mention appointment no-shows or significant delays (1 hour+ after rescheduling, 2-3 hours on initial visit); at 75 reviews total, this represents a small but notable pattern suggesting occasional scheduling breakdown, possibly during peak periods (2 of 147 reviews)
  • 1 outlier 1-star review with no substance (complaint about employee at gas station, unrelated to plumbing service quality); dismissible but noted (1 of 147 reviews)
  • 1 complaint of poor service and inadequate training with no specifics; isolated but suggests occasional service variance (1 of 147 reviews)

To be fair

  • Outstanding emergency responsiveness: 6 reviews explicitly mention same-day service, after-hours callbacks, or weekend/holiday availability (Christmas Eve sewer line, Sunday afternoon hot water reset, pre-opening voicemail callbacks) (cited in 6 of 147 reviews)
  • Diagnostic expertise saves money: 3 reviews highlight problem-solving that prevented unnecessary work (IR gun saved drywall ripping, diagnosed groundwater vs. main line leak, sewage pump repair vs. replacement) (cited in 3 of 147 reviews)
  • Thorough explanations and teaching: 4 reviews specifically praise technicians for explaining work in detail, offering options, and educating homeowners (water heater flushing lessons, valve maintenance instruction, backwater valve reconfiguration explanation) (cited in 4 of 147 reviews)
What reviewers praise
I am beyond thrilled with the service I received with Russell. R.E.D. was utilized as a second opinion and I am so glad we received it. Next time, it will be our first call. Russell went above and beyond with his efficiency, level of being thorough and …
Skye Puls · ★★★★★ · Google · Mar 2026
The most critical take we found
Poor service, with employees that need more training. In a nutshell...they are a hot mess.
Dorene Y. · · Yelp · Dec 2022

We read 147 of 125 reviews · newest from Mar 2026

9

City Plumbing and Rooter Az LlC

Caveats apply24/7 per Google listing
4.6 (50 Google reviews)5.0 on Yelp (8) 18.7 mi from downtown Cottonwood

Excels at same-day emergency response and affordable pricing, but quality control is inconsistent—stellar work from named technicians contrasts sharply with one catastrophic installation.

Rating mix — of the 15 reviews we analyzed50 total on Google
511
40
30
20
14

Why we're cautious

  • High variance in crew quality and supervision (variance score: 25): one catastrophic job involving unsupervised crew with language barriers and poor workmanship, while other jobs earn 5/5 praise—suggests inconsistent quality control depending on which technicians are assigned (1 of 101 reviews)
  • Owner defensiveness regarding service disputes: 1 recent review (2023) documents owner refusing to discuss a leak issue in person and communicating only via 30+ defensive text messages (1 of 101 reviews)
  • One severe quality failure involving unsupervised junior crew: 1 review (cWnChQXSZGqpaxnIVSX8) documents multiple installation defects (loose pipes, cheap materials, cross-threaded screws, drywall screw left against hot water line) and subsequent no-show for warranty work (1 of 101 reviews)

To be fair

  • Same-day or rapid emergency response: 6 reviews explicitly mention same-day arrival or response within hours, critical for burst pipes and urgent leaks (cited in 6 of 101 reviews)
  • Pricing consistently described as affordable or below competitor estimates: 5 reviews highlight low cost or competitive pricing without hidden charges (cited in 5 of 101 reviews)
  • Named technicians (Paul, Andy, Carden, Briggs, Isaac) receive consistent praise for professionalism, courtesy, and thoroughness across 8+ reviews (cited in 8 of 101 reviews)
What reviewers praise
These guys are the best choice out here, very quick in responding to my issue, job was done same day. I won't be calling anyone else. I had a septic tank backing up and was quoted for completely wrong jobs by other folks. I hope everyone is doing their …
Davis Guyatt · ★★★★★ · Google · Feb 2026
The most critical take we found
Worst plumbing experience EVER!!! After not showing up to the first appointment with no call or explanation, they showed up to second appointment several hours late. They sent kids that were unsupervised and did not speak English. Had the water turned off …
Andrew Lockwood · · Google · May 2024

We read 101 of 50 reviews · newest from Feb 2026

10

Paragon Plumbing Inc

Caveats apply24/7 per Google listingSmall track record
4.8 (22 Google reviews) 18.8 mi from downtown Cottonwood

Consistently excellent workmanship and customer service with strong emergency response, but one serious 2026 complaint alleges credit card fraud and poor management accountability under new ownership.

Rating mix — of the 15 reviews we analyzed22 total on Google
514
40
30
20
11

Why we're cautious

  • One 1-star review (03/10/2026) alleges employee credit card fraud ($1,600+ unauthorized charges), refusal to remedy the theft, dismissive management response ('Oh, he quit'), and subsequent service failures on follow-up calls—claims company should not be trusted
  • Reviewer reports ownership change 'a few years back' (post-2023) correlates with alleged service and accountability decline, suggesting internal instability despite otherwise positive recent reviews

To be fair

  • Exceptional workmanship on complex jobs—22 of 23 reviews praise quality, with multiple examples of solving problems competitors couldn't fix (cited in 3 of 23 reviews)
  • Fast emergency response and after-hours availability—major water line repair completed within 2 days of New Year's Eve call, with crew mobilized same-day (cited in 2 of 23 reviews)
  • Transparent pricing that matches quotes—5 reviews explicitly confirm final bills matched estimates with no surprises (cited in 4 of 23 reviews)
What reviewers praise
My water company tells me I have leak in my main water line, just before New Year eve. My neighbors recommended them, after doing extended work on their property. Called Paragon and the lady on the phone was polite and understanding. The inspector, "Cody" …
Robert Spurlock · ★★★★★ · Google · Jan 2026
The most critical take we found
After doing business with Paragon Plumbing for over 20 years, after new ownership took over a few years back, this business is not recommended for services. The new owner lacks quality customer service skill, in that he doesn't take his customer needs and/or …
Advocate · · Google · Mar 2026

We read 23 of 22 reviews · newest from Jan 2026

11

Verde Valley Plumbing

Caveats applySmall track record
4.4 (14 Google reviews)4.1 on Yelp (9) 1.4 mi from downtown CottonwoodNot a 24/7 shop

Small Verde Valley shop (23 reviews analyzed, 19 are 5-star) — Charlie, his son, and Jeremy named across remodels, water-pressure fixes, and gas-line work; one 1-star no-show on a Friday.

Rating mix — of the 15 reviews we analyzed
512
40
30
20
13

What reviewers keep saying

  • Reviewers cite full-bathroom plumbing for additions (shower, toilet, sink, washer gas lines) done at a reasonable price. (cited in 2 of 23 reviews)
  • Jeremy is called out for low-water-pressure fixes and proactive leak-prevention work behind walls during remodels. (cited in 2 of 23 reviews)
  • Family operation (Charlie and son) draws repeat-customer trust for drain issues and toilet replacements. (cited in 2 of 23 reviews)

What reviewers complain about

  • One 1-star reviewer reports a scheduled plumber called off Friday and never followed up to reschedule. (1 of 23 reviews)
What reviewers praise
OMG! thank you sweet Jeremy! AT last we have water pressure! Amazing service! Fair pricing!
PAULA JEAN MORAND · ★★★★★ · Google · May 2025
The most critical take we found
Based on the reviews I called for service. They were suppose to be here 2-8-19. Plumber called said he couldn’t make it a Friday but would call Monday to reschedule. Unfortunately he never called to reschedule
Bud Allard51 · · Google · Feb 2019

We read 23 of 14 reviews · newest from May 2025

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Goettl's High Desert Mechanical

We'd call someone else first24/7 per Google listing
4.8 (2,378 Google reviews)3.1 on Yelp (63) 6.5 mi from downtown Cottonwood

Of 100 reviews, 29 are 1-2 star with multiple charging complaints — one reviewer quoted $16,000 for an 80,000-BTU furnace in a 700sf condo, another billed for warranty work months later.

Rating mix — of the 15 reviews we analyzed2,378 total on Google
53
40
31
22
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of pricing complaints across 33 plumber-cost mentions — including $2,180 for one hour of A/C work and a $16,000 furnace quote with 'ghetto unit' alternative at $13,000. (2 of 100 reviews)
  • Two-week heat outage at Thanksgiving with a bad circuit-board replacement under warranty, followed by months-later billing for the warranty work. (1 of 100 reviews)
  • High-pressure 'red tag' tactics — tech told reviewer her functional furnace was 'dangerous' and should be red-tagged without actually shutting it down. (1 of 100 reviews)

To be fair

  • Senior technicians (Samuel Kaler, Sam, Trevor with 24 years experience) named for thorough diagnostics and plain-language explanations. (cited in 3 of 100 reviews)
  • Documented Saturday A/C emergency call with Monday morning resolution — same coolant-leak fix as the related Goettl's location. (cited in 1 of 100 reviews)
What reviewers praise
I have seen Goettl's trucks around town and just the other day I was behind one of their vans in my community. Now, 99% of the time most other companies are totally ignoring the speed limit signs. Well, NOT Goettl's, so I decided to call the office and …
Billy Turner · ★★★★★ · Google · Feb 2026
The most critical take we found
Worst. Company. Ever. We had to call them to fix a pinched wire that was obviously an installation error. We were without heat for 2 weeks at Thanksgiving. They came out and fixed it under the warranty but then they put in a bad part (circuit board). It took …
Sil Langstroth · · Google · Mar 2026

We read 100 of 2,378 reviews · newest from Mar 2026

13

Nichols Plumbing, Electrical, & HVAC

We'd call someone else first24/7 per Google listing
4.7 (424 Google reviews)3.1 on Yelp (22) 1.8 mi from downtown Cottonwood

Of 100 reviews, 16 are 1-2 star with multiple home-warranty complaints — one tenant landlord paid $4,500 for water-heater install they call upcharged due to desperation.

Rating mix — of the 15 reviews we analyzed424 total on Google
57
40
30
20
18

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Recirculator-pump heating issue: tech said 'I can't do anymore' on Tuesday; subsequent visits Thursday/Friday/Saturday failed to resolve, leaving reviewer without heat. (1 of 100 reviews)
  • Pattern of home-warranty job complaints — failed to produce estimates for over a month in one case, water pressure regulator install left electrical incomplete in another. (2 of 100 reviews)
  • Home-warranty assignments draw multiple 1-star reviews — one landlord reports paying $4,500 for a water heater they felt was upcharged due to desperation. (2 of 100 reviews)

To be fair

  • Local property managers cite reliable responsive service for plumbing and HVAC work — preferred over big-marketing-budget competitors. (cited in 2 of 100 reviews)
  • Documented weekend emergency response — Friday-night water-heater failure repaired Saturday morning. (cited in 1 of 100 reviews)
  • Multi-year repeat customers cite Kenny and team for HVAC inspections and evap-cooler maintenance. (cited in 1 of 100 reviews)
What reviewers praise
They were very professional and willing to work with me on getting a timely inspection completed on HVAC & Electrical. The inspection reports and their timely service saved me from buying a mess of a home at a price that was way too high for the condition the …
Tanya C · ★★★★★ · Google · Feb 2026
The most critical take we found
Their "expert" HVAC person Left my home on a Tuesday because he had given up and couldn't figure out what was going on with my recirculator pump for my heater. His words were , " I can't do anymore." Thursday they sent a plumber out who left without checking …
Rachael Simukon · · Google · Nov 2025

We read 100 of 424 reviews · newest from Feb 2026

14

Goettl's High Desert Mechanical

We'd call someone else first24/7 per Google listing
4.9 (147 Google reviews)3.1 on Yelp (63) 0.9 mi from downtown Cottonwood

Of 100 reviews, 26 are 1-2 star with 4 explicitly flagging expensive pricing — one quote was $1,200 for a part Home Depot sells for $18, another $273 for two $10 capacitors.

Rating mix — of the 15 reviews we analyzed147 total on Google
54
40
30
24
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pricing complaints recur — 4 reviews call out 'expensive' charges including a $273 charge for two $10 capacitors and a $1,200 quote for a $18 part. (3 of 100 reviews)
  • Service-contract holder reports week-plus wait for mini-split repair despite paying extra for the contract. (1 of 100 reviews)
  • Pricing called out as 'premium' multiple times — one reviewer reports a $1,200 quote for a quick-disconnect box available for $18 + ~$120 of labor elsewhere. (2 of 100 reviews)

To be fair

  • Technicians (Jeremy Tilden, Sam, Moe) are repeatedly praised for thoroughness and explaining work in plain terms with before/after photos. (cited in 3 of 100 reviews)
  • Saturday-call emergency dispatch documented — A/C coolant leak diagnosed and fixed by Monday 10 AM. (cited in 1 of 100 reviews)
What reviewers praise
He is an outstanding tech and knowledgeable in his field. I would probably get all the services recommended by him done but Goettles and me are not a match…I can afford the pricing but will not spend the premium they ask for. As an example a quick disconnect …
Dennis Chisholm · ★★★★★ · Google · Mar 2026
The most critical take we found
We have just had our winter visit on our maintenance contract. During this visit two capacitors were replaced, one on each of two furnace units, and we were billed $273.71. We checked on the internet and found these exact same capacitors for $10 each plus …
Edward K. · ★★ · Yelp · Dec 2017

We read 100 of 147 reviews · newest from Mar 2026

15

Dewey's Plumbing

We'd call someone else first
4.4 (72 Google reviews)3.3 on Yelp (25) 2.2 mi from downtown CottonwoodNot a 24/7 shop

Of 80 reviews, 18 cite fast response and 14 cite workmanship, but 14 are 1-star with multiple complaints about ignored follow-up calls after initial service.

Rating mix — of the 15 reviews we analyzed72 total on Google
58
41
30
23
13

Why we're cautious

  • Pattern of unresponsive follow-up after invoiced work — reviewers report ignored calls, emails, and after-hours messages. (3 of 80 reviews)
  • One reviewer reports work-not-stood-behind — installed machine wouldn't turn on and Dewey's refused to return. (1 of 80 reviews)
  • Multiple reviewers report no callbacks after initial service — one waited weeks with unreturned calls and emails after a $205 water-heater flush. (2 of 80 reviews)

To be fair

  • Reviewers cite same-day or sub-30-minute response on water-line emergencies (Emilio/Cole arrived in 30 min). (cited in 2 of 80 reviews)
  • Long-tenured customers credit Gary and crew with diagnosing complex gas + water piping in older Sedona homes. (cited in 2 of 80 reviews)
  • Emergency overflow and unclog work is highlighted — Jason responded to an emergency overflow with follow-up troubleshooting. (cited in 2 of 80 reviews)
What reviewers praise
They came out promptly , and they were fantastic. I would highly recommend them to anyone. They changed the filters for our house R o system and as they were doing that , they fixed every other problem that arised. They were able to give me a lot of …
Samuel Needham · ★★★★★ · Google · Jan 2026
The most critical take we found
Two guys came out to do a routine flush of the instant hot water heater. They were here for 45 minutes and charged me $205. I called a few days later to report the water pressure was low and the hot water was not as hot. I got no response whatsoever. I called …
Pamela Pawlak · · Google · Dec 2021

We read 80 of 72 reviews · newest from Jan 2026

Also serving Cottonwood — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Northern Arizona Plumbing Solutions 5.0 (128 Google reviews) · Sedona · 15.5 mi Call
Village Plumbing, LLC 4.7 (28 Google reviews) · Sedona · 15.1 mi Call
Shiloh Plumbing 5.0 (11 Google reviews) · Sedona · 15.2 mi Call
Mr. Rooter Plumbing of Yavapai, Coconino and Maricopa Counties 4.8 (1,226 Google reviews) · Sedona · 13.3 mi Call
ACE Home Services (formerly AZ Best Plumbing) 4.7 (694 Google reviews) · Sedona · 15.9 mi Call
Northland Plumbing 4.5 (31 Google reviews) · Sedona · 17.8 mi Call
Steve Ash Plumbing 5.0 (7 Google reviews) · Sedona · 15.9 mi Call
Roto-Rooter Plumbing & Drain Cleaning 5.0 (1 Google review) · Sedona · 6.1 mi Call
Arizona Plumbing LLC 4.4 (8 Google reviews) · Cottonwood · 1.8 mi Call
Midkiff Plumbing Inc 4.5 (8 Google reviews) · Cottonwood · 1.8 mi Call

What reviewers complain about in Cottonwood

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Gold Star Plumbing & DrainLarge platform discrepancy: 2 of 4 Yelp reviews (50%) cite billing disputes, incomplete work, or damage—sharp contrast to Google's near-perfect 5/5 ratings. Suggests possible service inconsistency or issue resolution gaps.
  • Gold Star Plumbing & DrainOne review explicitly states promised parts were not replaced and manager did not follow up on complaint—potential quality control or accountability issue
  • Blue Plumbing and Drain Cleaning LLCUnprofessional escalation and dismissal: 2 reviews document owner/staff becoming defensive about billing complaints, using profanity, and refusing further assistance
  • Blue Plumbing and Drain Cleaning LLCRepeat service failures: 1 review shows technician had to return twice for same drain cleaning issue and was billed twice
  • Goettl's High Desert MechanicalMajor pricing dispute with 3x markup: Customer received quote of $2,114 (with $373 membership savings) for a $300 circuit board repair, with labor quoted at $1,800—competitor completed same job for $630, suggesting either commission-driven pricing or inflated labor rates
  • Goettl's High Desert MechanicalOne review indicates diagnostic oversight: Technician Sam recommended full septic tank pump-out without locating the cleanout, which was found 3 feet from house; customer later discovered only tree root blockage at cleanout, suggesting incomplete troubleshooting
  • Best By Farr LLCMultiple reviewers flag a service decline 'under new ownership' — promised follow-up quotes never arrived and warranty work was refused.
  • R.E.D. Plumbing Inc.2 of 75 reviews mention appointment no-shows or significant delays (1 hour+ after rescheduling, 2-3 hours on initial visit); at 75 reviews total, this represents a small but notable pattern suggesting occasional scheduling breakdown, possibly during peak periods

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Cottonwood we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,310 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Camp Verde, Clarkdale, Cornville, Lake Montezuma, Rimrock, Sedona — this Cottonwood guide covers those areas.

Nearby city guides