Harms Services
Plumber · Cottonwood, AZ
Our verdict
Of 85 reviews, 81 are 5-star with 42 citing professionalism and 11 citing fast response — James repaired a Friday-morning buried water-line leak by 1 PM same day.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Cottonwood, AZ · compare all →
Our opinion, based on the 85 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Same-day water-line repair documented — Friday 11 AM call resulted in onsite repair by 1 PM.
2 cited reviews
“Called Harms about an outdoor buried water line leak at 11 AM on a Friday. They happened to have service tech James in the neighborhood, hed done work for us before. He arrived by 1, repaired the leak”
“Jacob, my technician, was on time for the appointment, and met me with a smile, a handshake and introduction.”
Repeat customers name Jacob, James, and Evan across hot-water reroutes, hose-bib replacement, and emergency leak isolation.
Cited in 2 of the 85 reviews we analyzed.
Pre-purchase home inspections with itemized estimates are called out — Jason and Eric saved one buyer from a bad deal.
Cited in 1 of the 85 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One 2-star review reports an installation deviation — tech promised to cut out 2 couplers and replace 7-8 inches of copper but didn't follow through.
“James, the plumber working on our home, said that the pipe to one hose bib had been repaired before and had 2 couplers installed during those fixes. He said that wasn't good and was going to cut those out and replace the full length”
Keep it in proportion: these concerns are cited in 1 of the 85 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Needed two long leaking hose bibs replaced. Called on Monday and someone came the next day to evaluate the job. We agreed on the price and he was able to do the work the same day. I was kept informed every step of the way and the technician was neat and communicative. Couldn’t have had a better experience. Update: James, the plumber working on our home, said that the pipe to one hose bib had been repaired before …”
“The quality of the workmanship is fine if you don't mind paying 4 times the going rate for labor. The owner told me he uses "task" rate meaning if your tech takes 2 hours to install the water softener on an existing loop, but the "book" says the "task" takes on average 8 hours you pay as if he was there and working for 8 hours. "Task" rate ended up costing me an extra $2000 for labor to replace an existing water …”
Positive
“Needed a water heater repair work done. Called Harms Services on a Wednesday and was able to get a technician out the next day in the morning. The technician’s name was Jacob, and he was very friendly, courteous and finished the job quickly. He also shared insights on the repair and how it likely happens. I would recommend Harms Services if any plumbing work is needed.”
“Jacob arrived 15 minutes after our request for services. He immediately understood the problem and what the repair would entail. He quoted us a reasonable price and the work was completed within 2 hours.”
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The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Harms Services?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Harms Services?
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Nearby: Cottonwood · Prescott Valley