Emergency Master Plumbing & Air LLC
Arrives within hours even at 2am on holidays, but scope-creep pricing and occasional diagnostic misses are real concerns.
Why we're cautious
- Scope-of-work clarity: 2 reviews describe nearly identical issue where negotiated price was ambiguous on number of repairs included, creating billing friction despite courteous technicians (2 of 89 reviews)
- Scope confusion on pricing: 2 reviews (one 3-star) indicate initial quote covered only partial work ('price only included one valve' when two needed replacement), requiring second plumber call-out (2 of 89 reviews)
- Potential diagnostic misses: Same 3-star review reports technician declared hot water valve 'good' during inspection, but valve leaked immediately after disconnect, requiring additional repair (1 of 89 reviews)
To be fair
- Exceptional emergency response: 8 reviews explicitly praise same-day or ultra-fast arrival, including Christmas Day 4am call resolved by 10am and 6am emergency completed by 11am (cited in 8 of 89 reviews)
- Competitive pricing relative to alternatives: 3 reviews explicitly compare favorably ('cheapest of 5 quotes', 'much better than others', 'fair price' in emergency context) (cited in 2 of 89 reviews)
- Professional workmanship and attention to detail: 5+ reviews praise quality of work, with one noting technician removed shoes before entering carpet and left bathroom clean (cited in 3 of 89 reviews)
“Justin and Parker were awesome. I had a pretty bad toilet clog which revealed itself over the course of 3 days of trying to unclog it, but Justin and Parker didn't give up. They tried every modality they could and eventually hydrojetted the clog out from the …”
“Justin was great by keeping me up to date on his arrival time. We negotiated a deal to replace the washer hook up valves, but to find that price only included "one" valve. I asked Justin to check the hot water valve to be sure that it isn't leaking also. I …”
We read 89 of 239 reviews · newest from Feb 2026 · BBB A+ accredited