Nichols Plumbing, Electrical, & HVAC
Plumber · Cottonwood, AZ · Open 24 hours per Google listing
Our verdict
Of 100 reviews, 16 are 1-2 star with multiple home-warranty complaints — one tenant landlord paid $4,500 for water-heater install they call upcharged due to desperation.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Cottonwood, AZ · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Local property managers cite reliable responsive service for plumbing and HVAC work — preferred over big-marketing-budget competitors.
Cited in 2 of the 100 reviews we analyzed.
Documented weekend emergency response — Friday-night water-heater failure repaired Saturday morning.
1 cited review
“Nichols Mechanical came out over the weekend when I had an emergency and my water heater went out on friday night.”
Multi-year repeat customers cite Kenny and team for HVAC inspections and evap-cooler maintenance.
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Recirculator-pump heating issue: tech said 'I can't do anymore' on Tuesday; subsequent visits Thursday/Friday/Saturday failed to resolve, leaving reviewer without heat.
“Their "expert" HVAC person Left my home on a Tuesday because he had given up and couldn't figure out what was going on with my recirculator pump for my heater. His words were , " I can't do anymore."”
Red flag
Pattern of home-warranty job complaints — failed to produce estimates for over a month in one case, water pressure regulator install left electrical incomplete in another.
“I was up-charged ($4500 for heater and install) due to my desperation to get the house useable again (I take full responsibility for this decision but still was taken advantage”
1 more cited review
“the technician left me with the electrical component”
Home-warranty assignments draw multiple 1-star reviews — one landlord reports paying $4,500 for a water heater they felt was upcharged due to desperation.
“I was up-charged ($4500 for heater and install) due to my desperation to get the house useable again (I take full responsibility for this decision but still was taken advantage”
Cited in 2 of the 100 reviews we analyzed.
One reviewer reports a tech arrived to clear two blocked toilets without a drain snake — requiring a second visit.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This Company was assigned to me by my Home Warranty Co. For a plumbing issue. As I had two blocked toilets. (This information was of course given to Nichols Mechanical at the time of the service request...) Well.. The Tech arrived and went into the bathrooms, looked at the blocked toilets. ( BTW. Clear water.) Took a couple of Pics. Then proceeded to tell me he did not have a Drain Snake /Cleaner with him …”
“First American Home Warranty selected this contractor to evaluate and provide a work order for a major plumbing leak that flooded the basement in my rental property in Verde Valley. Over 1 month after the initial contact, Nichols failed to produce any estimates to FAHW. During that month, I actually authorized Nichols to install the damaged hot water heater in order to honor and secure a guest booking for the …”
“This company is garbage. If you have First American home warranty as your home warranty company for A/C, heating, or plumbing in Northern Arizona be prepared to be assigned and have to deal with the owner of Nichols Mechanical, Dave. If anything, he is definitely one of the top 2 in his area! Top 2 most incompetent business owner I've ever encountered, and he throws the top 2 biggest adult temper tantrums I've …”
Positive
“They were very professional and willing to work with me on getting a timely inspection completed on HVAC & Electrical. The inspection reports and their timely service saved me from buying a mess of a home at a price that was way too high for the condition the prior owners left it in. I had hoped the reports would support more negotiations and I would be hiring Nicolas to do the work. Sadly the homeowner didn’t want …”
“The Nichols Plumbing, Electrical, & HVAC plumbing specialist installed a water softener for my entire home. My experience with this business was positive. The plumber was informed and pleasant to work with. He was skilled and quickly resolved the hard water issue. PLEASE READ EDIT: Though I previously had a great experience with Nichols Mechanical, at this point I'm not sure what to think about their integrity. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Nichols Plumbing, Electrical, & HVAC?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Nichols Plumbing, Electrical, & HVAC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Cottonwood · Prescott Valley