FastPlumber near me

The 15 24/7 plumbers serving Salt Lake City

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,304 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown Salt Lake CityHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,304 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Salt Lake City →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Blue Best

Top pick24/7 per Google listing
5.0 (2,792 Google reviews) 9.7 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Consistently excellent across all metrics with no complaints in 5 reviews; responds promptly, explains work clearly, and uses quality materials without cutting corners.

Rating mix — of the 5 reviews we analyzed2,792 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,792 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews rate 5/5 with perfect scores across reliability, pricing, workmanship, responsiveness, and communication (variance of only 1 point) (cited in 5 of 5 reviews)
  • Transparent communication and honesty: reviewers consistently praise clear cost explanations, system recommendations that save money, and advice against unnecessary work (cited in 3 of 5 reviews)
  • Competitive pricing; one reviewer compared Blue Best bid favorably against Black Diamond Experts bid of $10,500+ for same work (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Update 2/3/2026: I decided to use BlueBest again for plumbing concerns and again had a fantastic experience. I had a leak in a bathroom faucet and was able to schedule easily in a few days. The technician, Alma, did a full plumbing inspection and found that …”
Jocelyn Todd · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,792 reviews · newest from Feb 2026

(801) 851-5518
Full report →Website ↗
2

Pond's Plumbing Heating and Air Conditioning

Top pick24/7 per Google listing
4.9 (1,113 Google reviews) 6.2 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response with expert diagnostics and transparent pricing—five-star consistency across 1,100+ reviews, staffed with techs who genuinely know their systems.

Rating mix — of the 5 reviews we analyzed1,113 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,113 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: 2 of 5 reviews specifically praise immediate response to urgent calls, with one reviewer stating they used Pond's twice for emergencies and will use no one else. (cited in 2 of 5 reviews)
  • Diagnostic expertise and speed: Multiple reviewers highlight quick problem identification, including one noting technicians 'found the issues very fast' on specialized systems (Tekmar). (cited in 2 of 5 reviews)
  • Fair, transparent pricing: 2 of 5 reviews explicitly mention honest pricing with no surprise increases, including a long-term customer noting prices were 'never changed' from quoted amounts. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Tim and his 2 colleagues (as it turned out… lucky they were there), were able to diagnose what we thought would be a quick repair of a water heating issue and turned out to be somewhat more complicated. They took the time to replace a tank (lucky they had …”
Alan Alperin · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,113 reviews · newest from Feb 2026

(801) 203-3526
Full report →Website ↗
3

Monkey Wrench Plumbing, Sewer & Drain

Top pick24/7 per Google listing
4.9 (877 Google reviews)5.0 on Yelp (2) 9.4 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Responds same-day to emergencies and charges fair prices, with consistently excellent workmanship across multiple crew members.

Rating mix — of the 15 reviews we analyzed877 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Same-day or rapid emergency response: 5 reviews explicitly mention same-day service during urgent situations (water main break, burst supply line, water heater failure, disposal + leak) (cited in 5 of 101 reviews)
  • Pricing fairness consistently praised: 6 reviews specifically note competitive, fair, or affordable pricing; one customer reported $9,000 savings vs. competitor quote ($15,000 vs. $6,000) (cited in 6 of 101 reviews)
  • Thorough diagnosis and problem-solving: Multiple reviews highlight detailed inspection (testing 'every possible reason for the leak'), transparency about root causes (builder-grade plastic failure), and proactive solutions (routing water main optimally, moving shut-off valve to accessible location) (cited in 3 of 101 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Carlos, Tony, Onni and crew did a fabulous job with such a quick turnaround time. My water main was leaking heavily and not only were they able to put a new one in and route it in the best way possible, they brought the shut off valve to an accessible …”
Kim Belliston · ★★★★★ · Google · Mar 2026
The most critical take we found
“Extremely disrespectful, unprofessional and most importantly no integrity. NEVER call them for anything”
Zuno Darcy · ★ · Google · Feb 2026

We read 101 of 877 reviews · newest from Mar 2026 · BBB A+ accredited

(801) 624-6740
Full report →Website ↗
4

1st American Plumbing, Heating & Air

Top pick24/7 per Google listing
4.9 (691 Google reviews)4.8 on Yelp (16) 16.4 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ from 691 reviews with 96% positive sentiment; fast_response cited 16 times, fair_pricing 5 times, and same-day availability confirmed across at least 7 reviews — top-tier West Jordan option.

Rating mix — of the 15 reviews we analyzed691 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • Crew started gas-line work without signed authorization, then left an uncapped gas line and damaged yard — reported in a 1-star review (1 of 100 reviews)
  • 1-star review documents unauthorized work started without signed quote, then crew left yard wrecked with uncapped gas line — a serious safety incident (1 of 100 reviews)

To be fair

  • fast_response cited 16 of 100 analyzed reviews; after-hours calls answered and technician on-site within 45 min cited in multiple reviews (cited in 3 of 100 reviews)
  • Upfront pricing confirmed by multiple reviewers; no upsell pressure noted; workmanship praised in 11 reviews (cited in 3 of 100 reviews)
  • 24/7 coverage confirmed: after-hours water-heater repair completed within 30 minutes of arrival on an evening call (cited in 2 of 100 reviews)
What reviewers praise
“I recently had Jon from 1st American Plumbing, Heating & Air complete the install of my new water heater. Jon arrived on time and was extremely professional, respectful and highly skilled - even going over and beyond to assist. I would highly recommend this …”
Colin · ★★★★★ · Google · Feb 2026
The most critical take we found
“Be Careful with These Guys — Seriously! I called for a quote to fix a small gas leak on my backyard fire pit. They sent a quote and said to sign it if I wanted the work done. I never signed it because I was still getting another quote. Less than 24 hours …”
Chad Neilsen · ★ · Google · Oct 2025

We read 100 of 691 reviews · newest from Feb 2026

(801) 695-4114
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
5

Upfront Plumbing Drains Heating and Air

Caveats apply24/7 per Google listing
4.9 (2,010 Google reviews)3.3 on Yelp (31) 11.0 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

100 reviews analyzed, 87 are 5-star but 10 are 1-star — pricing complaints recur with a 20x markup claim on Yelp, and BBB is A+ accredited.

Rating mix — of the 15 reviews we analyzed2,010 total on Google
5★4
4★2
3★1
2★0
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 20x markup claim on a $12 capacitor charged at $253 — explicit 'ripoff' Yelp review (1 of 100 reviews)
  • $400 after-hours furnace repair that didn't work — another company diagnosed and fixed for $82 (1 of 100 reviews)
  • 10 of 100 reviews are 1-star, with consistent pricing markup complaints on Yelp (3 of 100 reviews)

To be fair

  • Water-heater volume is high — 10 mentions in signals with several same-day swaps documented (cited in 2 of 100 reviews)
  • Weekend and emergency response cited — Christmas-week furnace replacement and weekend coordination (cited in 2 of 100 reviews)
  • Multiple-option proposals — Mason offered budget-tiered options for bathroom remediation (cited in 1 of 100 reviews)
What reviewers praise
“We called Upfront to install a microwave that vented to the outside. They came first to see if what we were asking was feasible. With a green light, we went ahead and purchased a microwave that had convertible venting. Then Jose and his assistant showed …”
Keri · ★★★★★ · Google · Mar 2026
The most critical take we found
“We thought we were getting a great after hours service when we came home one night and our heat was out, they didn't charge a lot for an after hours call and came right over, but after working on it for a couple of hours and charging 400$ it still didn't work …”
Randy M. · ★ · Yelp · Nov 2018

We read 100 of 2,010 reviews · newest from Mar 2026 · BBB A+ accredited

(385) 475-2099
Full report →Website ↗
6

Nearby Plumbing

Caveats apply24/7 per Google listing
4.9 (463 Google reviews)3.4 on Yelp (5) 10.6 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

84 of 95 analyzed at 5 stars and water-heater mentioned 29 times; one reviewer reports a 2-week non-response on a $20K+ boiler bid, and a $589 drain cleaning drew a careless-handling complaint.

Rating mix — of the 15 reviews we analyzed463 total on Google
5★7
4★0
3★1
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Two-week silence on a $20K+ project bid after promising next-day estimate — multiple email and phone attempts ignored (1 of 95 reviews)
  • Promised $89 coupon refund never delivered after a $589 drain cleaning visit (1 of 95 reviews)
  • Two-week no-response on a $20K+ boiler bid after multiple emails and calls (1 of 95 reviews)

To be fair

  • Water heater is the dominant specialty — water-heater mentioned 29 times with same-day warranty repairs (cited in 2 of 95 reviews)
  • Honest no-upsell pattern — Joe steered away from most expensive option and came in at 2/3 the price of competing estimate (cited in 2 of 95 reviews)
  • After-hours availability — Joe came out after hours for a water heater leak (cited in 1 of 95 reviews)
What reviewers praise
“Joe is the boss!!.. Friendly Professional! should up told me the issues and what might happen fixing the problem. Fast quick easy fix I’ll definitely be a repeat customer!!”
randy hunter · ★★★★★ · Google · Dec 2025
The most critical take we found
“Was a returning customer and had a great experience with them 5 yrs ago. This time around really got gouged on the price. Estimate was easily $500-$800 more than other local companies”
CM L · ★ · Google · Dec 2025

We read 95 of 463 reviews · newest from Dec 2025

(385) 308-5384
Full report →Website ↗
7

All Hours Plumbing, Heating & Cooling

Caveats apply24/7 per Google listing
4.7 (2,660 Google reviews)2.3 on Yelp (3) 4.3 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency response and workmanship (dispatches quickly, technicians are professional), but pricing is a major concern with quotes varying wildly on the same job.

Rating mix — of the 15 reviews we analyzed2,660 total on Google
5★7
4★0
3★1
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Major variance in dimension scores (36-point spread) driven by low pricing_fairness (46/100) despite high marks elsewhere suggests inconsistent or expensive pricing structure that contradicts otherwise excellent service (1 of 99 reviews)
  • Yelp rating of 2.3/5 with only 3 reviews vs Google's 4.7/5 with 2660 reviews suggests potential selection bias or that negative reviews appear on alternative platforms
  • Significant pricing discrepancy: one reviewer received quote of $3500 from All Hours vs $2300 from competitor for identical HVAC unit (1 of 99 reviews)

To be fair

  • Fast emergency dispatch and same-day service: multiple reviewers praise quick response times, including one who received same-day service on a Sunday flooding emergency (cited in 3 of 99 reviews)
  • High-quality workmanship and attention to detail: 5 reviewers specifically mention professional installation, thorough work, and clean finishing (cited in 5 of 99 reviews)
  • Good communication and customer education: multiple technicians explained work before starting and kept customers informed of progress (cited in 3 of 99 reviews)
What reviewers praise
“Josh Jones did an outstanding job working on our fuse box and installing a surge protector. He is an experienced electrician with great people skills. He explained what he was going to do before he started the work. He showed us the work afterwards and made …”
Sean Prescott · ★★★★★ · Google · Mar 2026
The most critical take we found
“I used to use these guys all the time. They are now Whipple. Overpriced and horrible experience. Tech came put to visit. Reviewed units two tanks in our building and quoted me $3500 for each 40G hot water tank. I quoted with another group that quoted $2300 …”
Kyle Muir · ★ · Google · Sep 2024

We read 99 of 2,660 reviews · newest from Mar 2026

(801) 477-8471
Full report →Website ↗
8

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.7 (2,367 Google reviews)2.3 on Yelp (51) 2.5 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent technician quality and emergency responsiveness, but pricing can be shockingly high on main line work and service agreements feel coercive.

Rating mix — of the 15 reviews we analyzed2,367 total on Google
5★5
4★0
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Aggressive upselling on emergency calls: 1 detailed review describes technician pressuring additional services immediately after main service, refusing second pass and conditioning warranty on upsell (1 of 149 reviews)
  • No-show or significant delay on scheduled appointment: 1 Yelp review reports technician called at 5pm to say they would be late for 10am-2pm window, with no explanation (1 of 149 reviews)
  • Incomplete service concerns: reviewer felt main line was not adequately cleaned and hired another plumber to re-snake the line the next day to ensure proper work (1 of 149 reviews)

To be fair

  • Strong emergency response capability: technician arrived at 11pm in stormy weather, came within 3 hours on Christmas Eve, and multiple reviewers praise same-day/quick arrival (cited in 3 of 149 reviews)
  • Exceptional technician Adi Avdic generates cluster of recent 5-star reviews (14+ mentions) praising professionalism, punctuality, clear communication, and fair pricing (cited in 8 of 149 reviews)
  • Clear communication and explanation: 6+ reviewers specifically mention technicians explaining problems, options, and next steps in straightforward language (cited in 5 of 149 reviews)
What reviewers praise
“Chad was fantastic! He took a thorough look at our water heater and helped explain what was going on in a way that was very straightforward and easy to understand. He helped to get us a new water heater under our warranty which was super helpful. He …”
Ashley Wegrowski · ★★★★★ · Google · Feb 2026
The most critical take we found
“3 days ago I called Roto rooter at 9:00 PM to snake my 4 inch main drain pipe, in the basement. It was a straight 60 feet run in direct line to the street. The tech guy was prompt, he explained the possible problems that could happen and I signed quite a few …”
Assad RAFFOUL · ★ · Google · Feb 2026

We read 149 of 2,367 reviews · newest from Feb 2026 · BBB A+ accredited

(385) 448-3015
Full report →Website ↗
9

Beehive Plumbing

Caveats apply24/7 per Google listing
4.8 (2,251 Google reviews)3.3 on Yelp (58) 0.9 mi from downtown Salt Lake City

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Fast emergency response and solid workmanship, but pricing complaints and occasional no-shows create tension between quality and value.

Rating mix — of the 15 reviews we analyzed2,251 total on Google
5★6
4★1
3★1
2★1
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • No-show and scheduling cancellations: 3 separate reviews report appointment cancellations, rescheduling delays, or complete no-shows on booked times (3 of 152 reviews)
  • Suspected diagnostic manipulation: 1 credible review alleges pressure valve was artificially adjusted during inspection to justify $2,000+ upsell; management defended plumber without investigation (1 of 152 reviews)
  • Bait-and-switch on product specs: 2 reviews report customers receiving lower-grade equipment than quoted (energy star vs. high efficiency water heaters, cheaper PRV options) (2 of 152 reviews)

To be fair

  • Rapid emergency response: 6 reviews cite same-day or within-hours arrival for urgent issues, including after-hours and weekend calls (cited in 6 of 152 reviews)
  • Technician quality and friendliness: 8 reviews specifically praise individual plumbers' professionalism, knowledge, and courteous demeanor (cited in 7 of 152 reviews)
  • Transparency on pricing and scope: 4 reviews explicitly note receiving honest estimates, no upsell attempts, or clear explanation of options before work (cited in 4 of 152 reviews)
What reviewers praise
“If a water heater is going to go out it will be on the weekend. Thank goodness that BeeHive Plumbing has technicians available. Comfort Solutions referred us to them when we called them and we were so happy. They gave us a window they would be here, then …”
Sande Harris · ★★★★★ · Google · Mar 2026
The most critical take we found
“If mediocre or "good enough" is what you're looking for, then these guys are right for you. They replaced the PRV with the cheapest type available and installed some pex pipe where a decent plumber would've used copper. Not impressed.”
Amy G. · ★★ · Yelp · Dec 2016

We read 152 of 2,251 reviews · newest from Mar 2026 · BBB A+ accredited

(801) 997-8145
Full report →Website ↗
10

Valley Plumbing Heating & Cooling

Caveats apply24/7 per Google listing
4.8 (3,141 Google reviews)4.2 on Yelp (100) 13.7 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Large operation (3,141 reviews) with strong techs but pricing complaints: 4 expensive mentions, 2 surprise-fee flags, and an $80 VIP membership upsell several reviewers found off-putting.

Rating mix — of the 15 reviews we analyzed3,141 total on Google
5★8
4★0
3★1
2★1
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Management pricing not transparent per multiple Yelp reviewers — tech work praised but front-office quoting flagged as off-putting (2 of 100 reviews)
  • Pricing transparency complaints: estimates 1/3 higher than competing quotes and an $80 VIP membership push (2 of 100 reviews)
  • Slow to deliver quotes — one reviewer chased for weeks after sewer inspection video, then learned in-person visit didn't include the camera work already submitted (1 of 100 reviews)

To be fair

  • Techs (Jeremy, Dustin, Dean) repeatedly praised for clean, no-upsell work and explaining options (cited in 3 of 100 reviews)
  • Came within 2 hours for a broken water main and completed a full water line replacement in under 4 hours, $2,000 below competitor quotes (cited in 2 of 100 reviews)
What reviewers praise
“Dean was honest and respectful. He gave options of what could be done and made sure I was satisfied. He was very friendly, listened, was knowledgeable, and the price was decent. I actually paid more than another quote because of his honesty and quality. Thank …”
Natalie Gonzalez · ★★★★★ · Google · Mar 2026
The most critical take we found
“The good: courteous and clean personnel. Great communication. No charge for estimates. The bad: They sent 2 men when only 1 was needed. The estimate was 1/3 higher than what I ended up paying another company. I knew it was ridiculously high. They also tried …”
L E. · ★★ · Yelp · Dec 2019

We read 100 of 3,141 reviews · newest from Mar 2026

(385) 276-4284
Full report →Website ↗
11

Rare Breed Plumbing, Heating, and Air

Caveats apply24/7 per Google listing
4.9 (1,121 Google reviews) 9.1 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent workmanship and communication on routine jobs, but one high-dollar repipe project had incomplete work, unprofessional crew behavior, and unresponsive follow-up.

Rating mix — of the 5 reviews we analyzed1,121 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 1,121 reviews so far. Treat this as a first read.

Why we're cautious

  • Unprofessional crew conduct on at least one major job: two plumbers argued with each other in front of customer, requiring management intervention; escalated to 5-6 plumbers on-site by day's end (1 of 5 reviews)
  • Unresponsive to dispute resolution: customer sent detailed email with photographic evidence of incomplete work on Christmas Eve; company did not respond (1 of 5 reviews)
  • Verbal vs. written scope mismatch on high-dollar contract: customer claims verbal agreement stated 'all pipes except copper would be replaced' but final work omitted old galvanized steel lines; company later claimed only drainage pipes are under warranty (1 of 5 reviews)

To be fair

  • 4 of 5 reviews praise professionalism, friendliness, and knowledge; multiple mention efficient work and same-day problem-solving (cited in 3 of 5 reviews)
  • Strong communication during jobs: 3 reviews highlight transparency, clear explanations, and proactive coordination (cited in 2 of 5 reviews)
  • Pricing described as fair and non-pushy on smaller jobs; one reviewer noted system was designed to meet needs without overspecification (cited in 2 of 5 reviews)
What reviewers praise
“We had a new water softener system added to our home and couldn’t be more pleased with the work performed by Brody. He was thorough, not pushy, totally in tune with the latest tech and designed a system that meets our needs and doesn’t go beyond our …”
James Duenas · ★★★★★ · Google · Mar 2026
The most critical take we found
“**Incomplete Work - Paid Thousands for "Full Repipe" That Wasn't Complete** I hired RareBreed Plumbing in April 2024 for what was sold to me as a complete replacement of all galvanized steel piping in my home. I paid thousands of dollars based on this …”
Scott Lightning · ★ · Google · Jan 2026

We read 5 of 1,121 reviews · newest from Mar 2026

(801) 252-5888
Full report →Website ↗
12

Big Brothers Home Services

Caveats apply24/7 per Google listing
4.9 (795 Google reviews)4.2 on Yelp (15) 5.4 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ on 795 reviews with 88% 5-star and 0 BBB complaints in 4 years; strong toilet, water heater, and sewer coverage — one $688 charge for a 15-minute repair and one reported profane voicemail are the notable exceptions.

Rating mix — of the 15 reviews we analyzed795 total on Google
5★9
4★1
3★1
2★2
1★2

Why we're cautious

  • Owner made profane calls to a wrong number and left swearing voicemails — documented in 1-star review (1 of 100 reviews)
  • Pricing high for short-visit work: $688 charged for approximately 15 minutes of work on shower nozzle where customer's husband had pre-disassembled everything; reviewer called it 'highway robbery' (1 of 100 reviews)

To be fair

  • Zero BBB complaints in 4 years of operation; professional theme in 48 of 100 analyzed reviews — highest of any plumber in this batch (cited in 3 of 100 reviews)
  • Same-day response and clear communication: reviewer called, came same day, described technician as 'responsive, communicative and transparent'; fast_response in 11 of 100 reviews (cited in 2 of 100 reviews)
What reviewers praise
“We had a water leak pipe and they came and gave us price originally. They started to finish and realized it was better to take more off. They recommended us and gave us a good price. To do the extra stuff. I recommend the big brother company they are nice …”
Cheyeanne Johnson · ★★★★★ · Google · Mar 2026
The most critical take we found
“We had a blocked central water pipe. In trying to snake a toilet to unblock the pipe beneath, instead of their snake going down the central pipe where it needed to go, Big Brother Home Services accidentally snaked through the wall horizontally into the toilet …”
Michelle Petersen · ★ · Google · Sep 2025

We read 100 of 795 reviews · newest from Mar 2026

(385) 213-1648
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

SameDay Heating & Air, Plumbing, and Electrical

We'd call someone else first24/7 per Google listing
4.8 (9,302 Google reviews)2.3 on Yelp (100) 3.5 mi from downtown Salt Lake City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 9,302 reviews — but 40 of 100 analyzed are 1-star; expensive cited 10 times, with multiple reviewers alleging quotes 2-5x competitors and one claiming a $5k-$20k HVAC upsell for a $2.5k job.

Rating mix — of the 15 reviews we analyzed9,302 total on Google
5★7
4★0
3★0
2★1
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple reviewers allege diagnosis-as-upsell: $2,500 A/C job quoted at $5k-$20k; $29 diagnostic appointment used to push full system replacement; second-opinion rescues reported in 2 of 12 negative reviews (2 of 100 reviews)
  • Pricing cited as 2-5x competitors in multiple reviews — one reviewer saw $5,000-$20,000 quote for an A/C job another company did for $2,500 (2 of 100 reviews)
  • Upsell-before-diagnosis pattern in multiple reviews — tech pushed full system replacements before completing basic inspection; one reviewer stopped the process and got a second opinion at a fraction of the cost (2 of 100 reviews)

To be fair

  • After-hours and emergency dispatch confirmed — responded after hours for a major water line failure, got quote same evening, repair started next day (cited in 1 of 100 reviews)
  • Large-scope jobs handled professionally — 7-9 foot dig for water main repair with above-and-beyond extras: sprinkler repair, valve removal, fresh bark in flower bed (cited in 2 of 100 reviews)
What reviewers praise
“Mike was awesome!! Got here super quick, and took the time to replace the parts that had gone out, fix our ignitor, and explain everything to us. He was super friendly and left his card as well to his direct line to be able to contact him if we ever have …”
Malorie Pennie · ★★★★★ · Google · Mar 2026
The most critical take we found
“Mike from Same Day Heating & Air-Plumbing-Electrical came out yesterday 12/28/23 to look at our furnace. He told my wife that it needed a new fuel valve. Parts and labor $2680.00. He told my wife we should consider replacing the furnce because it was 13 …”
Kenny B. · ★ · Yelp · Dec 2023

We read 100 of 9,302 reviews · newest from Mar 2026

(801) 297-1654
Full report →Website ↗
14

My Buddy The Plumber Heating & Air

We'd call someone else first24/7 per Google listing
4.8 (2,527 Google reviews)2.9 on Yelp (100) 4.4 mi from downtown Salt Lake City

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Highly variable performance with excellent workmanship from star technicians but significant reliability issues including no-shows, long response times, and aggressive pricing tactics that undermine trust.

Rating mix — of the 15 reviews we analyzed2,527 total on Google
5★3
4★0
3★1
2★0
1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple no-show incidents: 3 no-shows on same job with customer left hanging, cancellation 20 minutes before appointment due to no sick-day planning, no-show with no call/text requiring week-long reschedule, and one technician leaving voicemail while customer was in dead zone. (3 of 188 reviews)
  • Severe communication/responsiveness breakdown: 4 calls over 2 weeks with 1.5+ hours on hold and 3 voicemails went unanswered, couldn't reach technician despite 2 calls with a question, 20-minute phone call just to book appointment with language barrier, and staff member hung up mid-call without professional courtesy. (4 of 188 reviews)
  • High-pressure sales tactics documented in 2 reviews: technician demanded immediate scheduling with inflated quote that dropped $600 when customer mentioned getting second opinion; separate review warns against 'high pressure can't be fixed tactics.' (1 of 188 reviews)

To be fair

  • Individual technicians frequently praised for professionalism, knowledge, and customer care. 9 reviews highlight specific techs (Shea, Derrick, Damon, Casey, Tony, Derek D., Hayden, Caleb, Korey) delivering exceptional service with thorough explanations and going above-and-beyond. (cited in 9 of 188 reviews)
  • Same-day or next-day availability reported in 4 reviews, with one emergency water main break response within service hours. (cited in 4 of 188 reviews)
  • Honest pricing acknowledgment in 1 review; another notes fair value and refusal to upsell unnecessary services. (cited in 1 of 188 reviews)
What reviewers praise
“Casey and Tony were the techs that replaced my Furnace and AC. After getting quotes from multiple companies My Buddy had the most bang for your buck. Air purifier was the icing on the cake. Casey and Tony were professional, cordial, clean and fast! They broke …”
Nathan Feller · ★★★★★ · Google · May 2023
The most critical take we found
“I do not recommend this company. They installed a shower head and faucet that we purchased ourselves before hand, but charged us the same price as if we didn't buy it. The manager way over charged us for labor, even though the job ended up not as complicated …”
Aimee S. · ★ · Yelp · Dec 2021

We read 188 of 2,527 reviews · newest from May 2023

(801) 381-4471
Full report →Website ↗
15

Scott Hale Plumbing, Drains, Heating & Air

We'd call someone else first24/7 per Google listing
4.7 (7,088 Google reviews) 7.3 mi from downtown Salt Lake City

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Excellent pricing and workmanship on routine jobs, but major quality and accountability failures on complex projects—one reviewer waited nearly a year for fixes after dangerous gas line installation.

Rating mix — of the 5 reviews we analyzed7,088 total on Google
5★3
4★1
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 7,088 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical safety violations on complex installations: gas lines installed without proper regulators created fire hazard on fireplace installation; fireplace contractor refused to proceed until corrected (1 of 5 reviews)
  • Chronic follow-up failures and unresolved defects: leaking tub drain installed incorrectly, remained unfixed for nearly a year despite weeks of requests; plumber stated he was 'doing a favor' and promised manager follow-up that never occurred (1 of 5 reviews)
  • Management refuses accountability and avoids responsibility: despite repeated calls to multiple managers (Shannon, Robert, Kim), company refused to stand behind dangerous gas line work or defective drain installation (1 of 5 reviews)

To be fair

  • Significantly undercuts competitor pricing: one reviewer saved thousands on sump pump replacement at 60% of other quotes (cited in 1 of 5 reviews)
  • Quick response on drain work and friendly field technicians: multiple reviewers praise fast service and courteous on-site staff (cited in 2 of 5 reviews)
  • High-quality execution on focused repairs: praised for professional workmanship, knowledge, and attention to detail on contained jobs (cited in 2 of 5 reviews)
What reviewers praise
“I was having a rough time after trying to remove a stuck shower cartridge and replacing my shower/tub head, handle, and tub spout myself. The home builders didn’t strap anything down behind the shower so it made it impossible for me to do anything in that …”
Chris Gallo · ★★★★★ · Google · Jun 2026
The most critical take we found
“We hired Scott Hale for all plumbing and gas line work during a major home renovation (95% new build). This meant trusting them with every line in the house — showers, sinks, toilets, fireplaces, everything. While the crew on-site was friendly (Alex in …”
Joey Putnam · ★ · Google · Dec 2025

We read 5 of 7,088 reviews · newest from Jun 2026

(801) 312-9038
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Salt Lake City we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,304 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

South Jordan, UT · 95 plumbers · 16 miHerriman, UT · 85 plumbers · 19 miKaysville, UT · 39 plumbers · 20 miPark City, UT · 22 plumbers · 20 miSyracuse, UT · 33 plumbers · 24 miTooele, UT · 24 plumbers · 26 mi