Rare Breed Plumbing, Heating, and Air
Plumber · Bountiful, UT · Open 24 hours per Google listing
Our verdict
Excellent workmanship and communication on routine jobs, but one high-dollar repipe project had incomplete work, unprofessional crew behavior, and unresponsive follow-up.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Salt Lake City, UT · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise professionalism, friendliness, and knowledge; multiple mention efficient work and same-day problem-solving
Cited in 3 of the 5 reviews we analyzed.
Strong communication during jobs: 3 reviews highlight transparency, clear explanations, and proactive coordination
Cited in 2 of the 5 reviews we analyzed.
Pricing described as fair and non-pushy on smaller jobs; one reviewer noted system was designed to meet needs without overspecification
1 cited review
“Not pushy, designed a system that meets our needs and doesn't go beyond our means.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Unprofessional crew conduct on at least one major job: two plumbers argued with each other in front of customer, requiring management intervention; escalated to 5-6 plumbers on-site by day's end
Cited in 1 of the 5 reviews we analyzed.
Red flag
Unresponsive to dispute resolution: customer sent detailed email with photographic evidence of incomplete work on Christmas Eve; company did not respond
Cited in 1 of the 5 reviews we analyzed.
Red flag
Verbal vs. written scope mismatch on high-dollar contract: customer claims verbal agreement stated 'all pipes except copper would be replaced' but final work omitted old galvanized steel lines; company later claimed only drainage pipes are under warranty
Cited in 1 of the 5 reviews we analyzed.
Major project scope creep and incomplete delivery: one customer paid thousands for 'complete repipe' but corroded galvanized steel pipes under bathroom sink were never replaced despite being visible during callback work
Cited in 1 of the 5 reviews we analyzed.
Poor quality control on large jobs: customer discovered leaking P-trap due to incorrect measurements one week after original work, requiring callback
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“**Incomplete Work - Paid Thousands for "Full Repipe" That Wasn't Complete** I hired RareBreed Plumbing in April 2024 for what was sold to me as a complete replacement of all galvanized steel piping in my home. I paid thousands of dollars based on this understanding. I trusted this company because the owner, Court, had previously done excellent work at my home before he owned RareBreed. Unfortunately, this …”
Positive
“We had a new water softener system added to our home and couldn’t be more pleased with the work performed by Brody. He was thorough, not pushy, totally in tune with the latest tech and designed a system that meets our needs and doesn’t go beyond our means. A trusted advisor for all your residential needs!”
“Five stars all the way! Brody and Gibb with Rare Breed Plumbing were fantastic. They came out and repaired a leaking sink and also cleared a stubborn clog for me, and the entire experience was seamless from start to finish. Both were extremely personable, professional, and clearly knowledgeable—they’re a true asset to their team. They took the time to explain what was going on, worked efficiently, and left …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,121 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Rare Breed Plumbing, Heating, and Air?
Best for
- Bathroom and kitchen remodel plumbing
Hire if
- You need clear communication and upfront explanations
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Rare Breed Plumbing, Heating, and Air?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Salt Lake City · Kaysville · Syracuse