FastPlumber near me

The 15 24/7 plumbers serving Stow

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 885 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown StowHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 885 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Stow

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Jennings Heating, Cooling, Plumbing & Electric

Top pick24/7 per Google listing
4.9 (4,291 Google reviews) 11.2 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

85 of 88 analyzed reviews are 5-star (consistency 0.91); a Saturday hot-water-tank call drew a tech within an hour, and pricing came in under estimate in 2 cited reviews.

Rating mix — of the 15 reviews we analyzed4,291 total on Google
513
40
30
20
12

What reviewers keep saying

  • Answers the phone and dispatches fast, including a Saturday water-heater emergency with a tech on site within an hour (cited in 2 of 88 reviews)
  • Came in under the customer's expected bill on a boiler replacement, with no high-pressure upsell (cited in 2 of 88 reviews)
  • Techs walk customers through cost and the work step by step (communication and workmanship themes) (cited in 2 of 88 reviews)

What reviewers complain about

  • Most cited plumbing-specific work centers on water heaters; broader plumbing services (drain, sewer) are thinly represented in evidence (2 of 88 reviews)
What reviewers praise
We called Jennings because we tried to replace some porch lights and found a major electrical mess due to the previous homeowners. Josh came out to assess the situation and gave us an accurate price to re-install one of the electrical boxes, both of our new …
Lauren McIntyre · ★★★★★ · Google · Feb 2026
The most critical take we found
A friendly reminder to get multiple quotes. One of our underground power lines from the street failed and we got an estimate from Jennings. The quote sent us into a panic. We talked to multiple smaller local contractors after this that gave us much more …
nikki winkel · · Google · Apr 2026

We read 88 of 4,291 reviews · newest from Feb 2026 · BBB A+ accredited

2

H. Jack's Plumbing and Heating Akron

Top pick24/7 per Google listing
4.7 (661 Google reviews) 6.0 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Shows up fast on weekends and emergencies with consistently high-quality work, though limited negative feedback means pricing practices are unverified.

Rating mix — of the 15 reviews we analyzed661 total on Google
515
40
30
20
10

What reviewers keep saying

  • Exceptional emergency and weekend responsiveness—multiple reviewers praise same-day or rapid arrival during off-hours, including 40-minute Sunday morning response and half-hour Saturday arrival (cited in 3 of 56 reviews)
  • Work is completed quickly and efficiently—reviewers consistently note jobs finished 'in under an hour,' 'fast,' or 'quickly' with clean, professional execution (cited in 5 of 56 reviews)
  • Strong team communication and customer care—reviewers report crew members explain problems clearly, answer all questions, and go above and beyond the core repair (cited in 4 of 56 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Ken was great got my leak fixed did a great job.
Jill Kukarola · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 56 of 661 reviews · newest from May 2026

3

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.9 (2,161 Google reviews)5.0 on Yelp (1) 8.6 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

22 of 23 analyzed reviews are 5-star; same-day dispatch cited 3 times and named techs repeatedly praised for explaining the issue before fixing it.

Rating mix — of the 15 reviews we analyzed2,161 total on Google
514
40
30
20
11

What reviewers keep saying

  • Same-day service confirmed in multiple reviews (3 same-day mentions), including drainage fixed within 3 hours of calling (cited in 3 of 23 reviews)
  • Techs consistently explain the problem and next steps before working (workmanship theme in 9 reviews) (cited in 3 of 23 reviews)
  • Fast faucet and toilet repairs cited, including a leaking faucet replaced in under an hour (cited in 2 of 23 reviews)

What reviewers complain about

  • One Yelp reviewer flagged the price as 'a little high', though they felt it was disclosed up front and worth it (1 of 23 reviews)
What reviewers praise
They were awesome! Zachary came out same day and did a great job of explaining the issue and his recommendations, as well as letting us know about future work we will need based on what he saw. Zach is a sweetie, give this man a raise!
Kelsey Meyer · ★★★★★ · Google · Mar 2026
The most critical take we found
no good service
Ma Myo · · Google · May 2026

We read 23 of 2,161 reviews · newest from Mar 2026 · BBB A+ accredited

4

Jackson Comfort Services

Top pick24/7 per Google listing
4.9 (7,407 Google reviews) 8.1 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Honest diagnosticians who refuse unnecessary upsells and show up fast—one reviewer was at their home before 8:30am on a Monday morning after a Sunday emergency call.

Rating mix — of the 5 reviews we analyzed7,407 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 7,407 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness to emergencies: One reviewer's water heater failed Sunday morning and technician arrived before 8:30am Monday; another reviewer praised on-time arrival with complete process explanation. (cited in 2 of 5 reviews)
  • Refuses unnecessary upsells and prioritizes customer savings: Diagnosed furnace needing only a capacitor replacement instead of the $3,000 in parts another company quoted; explicitly mentioned technician was 'happy' to save the customer money rather than push new equipment. (cited in 1 of 5 reviews)
  • Meticulous property protection and cleanup: Multiple reviewers noted technicians used drop cloths, protected carpeting, and cleaned up thoroughly after installations. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
John Untisz was great! He was friendly, professional, and very knowledgeable. He quickly identified the problem with my HVAC system and took the time to explain it in a way that was easy to understand. I really appreciated his help and expertise. It's clear …
Ruffkins · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 7,407 reviews · newest from Jun 2026

Worth a look — with caveats

Real strengths, but read the concerns first
5

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (436 Google reviews)5.0 on Yelp (1) 3.6 mi from downtown Stow

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Consistently fast, professional technicians who show up on time and fix problems right—but availability on nights/weekends is inconsistent despite advertised 24/7 service.

Rating mix — of the 15 reviews we analyzed436 total on Google
514
40
30
20
11

Why we're cautious

  • Weekend/evening availability inconsistent with advertised 24/7: One reviewer called Saturday evening after seeing availability advertised, was told to wait, received no follow-up callback, and was informed the company does not work Sundays unless it's an emergency (1 of 23 reviews)
  • Pricing runs high but is disclosed upfront: 1 reviewer noted the cost was 'a little high' but accepted it knowing the quote in advance; another reviewer mentions 'reasonable quote' after comparison to competitors (2 of 23 reviews)

To be fair

  • Rapid response and efficient problem-solving: 7 reviewers specifically mention fast, quick, or expeditious service across multiple job types (cited in 7 of 23 reviews)
  • High-quality workmanship with attention to detail: 5 reviewers praise thoroughness, professionalism, and problem-solving ability (including cases where competitors failed) (cited in 5 of 23 reviews)
  • On-time arrival and punctuality: 5 reviewers confirm technicians arrived on time or early, with flexible scheduling accommodations (cited in 5 of 23 reviews)
What reviewers praise
We called Sunday evening because we had a drain backed up and pretty much could not use the sink, dishwasher, disposer. A.J. Karder was there within a few hours. Was very congenial and did not interrupt very much what we doing. He was very neat. The price …
John A. · ★★★★★ · Yelp · Jul 2020
The most critical take we found
Called on Saturday evening given that the company advertised that they were available. Talked to someone at a call center and was told a technician would call. A technician did call me later and advised that he was at a job and may be able to get to me later, …
Josh T · · Google · Apr 2026

We read 23 of 436 reviews · newest from Jul 2020 · BBB A+ accredited

6

Buddy’s Plumbing Excellence

Caveats apply24/7 per Google listing
5.0 (430 Google reviews)2.3 on Yelp (4) 12.0 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 Google / A+ BBB across 430 reviews, but 3 of 28 analyzed reviews flag pricing abuse — one water heater job billed 4-5x market rate, another alleges incomplete pipe work after sign-off with no correction.

Rating mix — of the 15 reviews we analyzed430 total on Google
510
41
30
21
13

Why we're cautious

  • Water heater overcharge: Yelp reviewer confirmed after the fact they paid 4-5x market rate while time-pressured — described as 'totally unethical.' (1 of 28 reviews)
  • Estimator returned with 3 bundled quotes after 30 min in truck — none matching the single broken valve repair explicitly requested; highest quote was $1,200. (1 of 28 reviews)
  • Scope misrepresentation: customer signed off on full under-sink pipe replacement, only a couple pieces were swapped, company refused to correct it. (1 of 28 reviews)

To be fair

  • Fast scheduling and same-day dispatch: named techs David and Erik cited in 3 of 28 reviews for quick turnaround and within-the-hour repairs. (cited in 3 of 28 reviews)
  • Workmanship theme appears in 3 of 28 reviews — in-slab drain pipe replacement completed with thorough cleanup cited specifically. (cited in 2 of 28 reviews)
What reviewers praise
Excellent service; professional. New air conditioner installed and earlier this summer, a water heater was also installed. Great service team including the front office. Highly recommend this company!
Carrie W. · ★★★★★ · Yelp · Sep 2024
The most critical take we found
I called a plumber from wilsons out to my house because the hot water had a very restricted flow from t kitchen sink. An estimator came and told me the problem was the shutodff valve was broken and stuck shut. He suggested I replace both. I declined and …
Joe N. · · Yelp · Aug 2025

We read 28 of 430 reviews · newest from Sep 2024 · BBB A+ accredited

7

J&J Plumbing, Heating, Cooling, & Electric

Caveats apply24/7 per Google listing
4.8 (3,810 Google reviews) 8.1 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

77 of 83 analyzed reviews are 5-star; after-hours and same-day dispatch repeatedly cited, but one detailed 1-star reports a $100 trip fee plus upsell pressure on a faucet that leaked again 2 weeks later.

Rating mix — of the 15 reviews we analyzed3,810 total on Google
512
40
30
21
12

Why we're cautious

  • One detailed 1-star alleges the tech declined a simple faucet fix and pushed to inspect other fixtures to sell repairs; the faucet then leaked badly 2 weeks later (1 of 83 reviews)
  • Standard $100 trip charge to walk in the door, per a 1-star reviewer who also reported an upsell attempt instead of a fix (1 of 83 reviews)

To be fair

  • After-hours and same-day emergency response confirmed, including a split-pipe emergency handled same day and a night call answered with a tech within the hour (cited in 2 of 83 reviews)
  • Techs lay out options with pros and cons before working (communication theme), including shut-off valve and faucet replacement decisions (cited in 2 of 83 reviews)
  • Water heater and drain installs done quickly and cleanly per cited reviews (cited in 2 of 83 reviews)
What reviewers praise
100/10 recommend, I had new light fixtures put it, our electrician, Braeden, did an amazing job, very efficient and polite. I also got a couple pipes fixed, the plumber, Dawson, was so kind to talk/explain what he’s going to do, never had a problem since. I …
camryn manley · ★★★★★ · Google · Feb 2026
The most critical take we found
We have been having problems with our toilet being slow to drain and gurgling. We had a gentleman out and he determined that the septic tank is full and needed a pump. We just had ours pumped two months prior so they came back out and informed us it was at …
Megan Mementowski · ★★ · Google · Apr 2026

We read 83 of 3,810 reviews · newest from Feb 2026 · BBB B+ accredited

8

Plumbing 911

Caveats apply24/7 per Google listing
4.9 (3,514 Google reviews)4.0 on Yelp (21) 12.3 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

100 reviews analyzed, 3,514 total Google reviews, BBB A+ accredited: workmanship theme in 15 reviews, professional in 48; 3 unprofessional flags and tiered pricing complaints (quoted $633 for a sink stopper) temper an otherwise strong workmanship story.

Rating mix — of the 15 reviews we analyzed3,514 total on Google
58
40
31
21
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • unprofessional theme in 3 reviews — one 1-star review (uxEqqArmWELGeDvk2KOc) cites very rude staff and personnel across the board. (1 of 100 reviews)
  • Tiered quote structure for minor repairs: $633 top-tier quote for a sink stopper vs $70 actual market cost — 3 escalating price options framed as choices but described as pressure tactics (review 41LF0twQIO128kWhuMkL). (1 of 100 reviews)
  • slow_response in 3 reviews; 1 Yelp reviewer reports a 4-hour call-back delay and then being told to call back again — dispatch coordination gap for service follow-through (review sfxRbpUlGctB6eHfgqJV context). (1 of 100 reviews)

To be fair

  • Workmanship theme in 15 reviews — technicians scope entire lines proactively, give customer options on repairs, provide credit when first repair attempt fails before charging for replacement (review nGGxo1DTlR4k3xqM226W). (cited in 3 of 100 reviews)
  • Flat-rate pricing model with no show-up fee for estimates — technician provided estimate at no charge, gave partial credit toward replacement when repair didn't hold (review nGGxo1DTlR4k3xqM226W). (cited in 2 of 100 reviews)
  • Holiday and weekend availability confirmed — dispatched on a holiday weekend, system restored within one hour by technician Tim (review WtC0z5pUSy9MkF7AuekX). (cited in 2 of 100 reviews)
What reviewers praise
I had a slow leak of my hot water heater and called for an estimate to repair. Shane came to the house (no fee just to show up for an estimate) and provided a thorough estimate. He scheduled the repair. Unfortunately, the repair did not work so I had to have …
Nicole Osborne · ★★★★★ · Google · Jan 2026
The most critical take we found
I've had them out twice to my house. The first time was to replace a shut off valve, which was done. The guy got the electric line too hot and blew a breaker and scorched the joist. After he left when the toilet was flushed it blew the line off in the tank ( …
Pat V. · · Yelp · Sep 2025

We read 100 of 3,514 reviews · newest from Jan 2026 · BBB A+ accredited

9

W.F. Hann and Sons

Caveats apply24/7 per Google listing
4.9 (2,488 Google reviews) 17.5 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Emergency responder who picks up late-night weekend calls and explains complex work clearly, but pricing data is unavailable—verify costs before committing.

Rating mix — of the 5 reviews we analyzed2,488 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 2,488 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional after-hours responsiveness: called back on late evening weekend and responded same-day to emergency calls (cited in 2 of 5 reviews)
  • Thorough diagnostics and complex problem-solving: multiple reviewers praise assessment of intricate plumbing and HVAC systems (cited in 2 of 5 reviews)
  • Clear communication with options: technicians explain systems in understandable terms and present multiple solutions with recommendations (cited in 2 of 5 reviews)

What reviewers complain about

  • Pricing fairness score of 0 from analyzed reviews—no pricing information mentioned in any review, making cost comparison impossible
What reviewers praise
I usually don't do reviews, but I really wanted to share how great of an experience I had. The best customer service, professionalism, and kindness from a company I have seen in a long time. My furnace went out on a Sunday in February. My furnace was over …
Shannon · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,488 reviews · newest from Mar 2026

10

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (2,297 Google reviews)3.0 on Yelp (32) 16.9 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars, 2,297 Google reviews, BBB A+ accredited; 83 of 100 analyzed are 5-star with workmanship cited 18 times — but 4 reviews cite expensive pricing and 1-star complaints allege $1,500 toilet installs and $250 charges for zero-work gas checks.

Rating mix — of the 15 reviews we analyzed2,297 total on Google
57
41
30
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Toilet installation charged at $1,500 for a job customer assessed as 'easy' and assisted with — customer called it fraud; tech Bill did not adjust price. (1 of 100 reviews)
  • Gas pipe pressure check: 30 minutes of work, no seal found, $250 charged — open gas pipe end left unsealed in basement ceiling discovered 8 months later during unrelated maintenance. (1 of 100 reviews)
  • expensive theme in 4 of 100 reviews; one reviewer paid $1,500 for a simple toilet installation estimated at $500 maximum; another charged $250 for 30 minutes of zero-diagnostic gas pipe work. (2 of 100 reviews)

To be fair

  • Workmanship theme in 18 of 100 reviews; Owen specifically praised for diagnosing frozen sewer line that the regular plumber could not fix, with cleanup and follow-up explanation included. (cited in 3 of 100 reviews)
  • Sunday/holiday emergency response confirmed: water tank replaced on a Sunday in a couple of hours; sewer blockage cleared day after Christmas when customer needed immediate help. (cited in 2 of 100 reviews)
  • fast_response theme in 14 of 100 reviews; same-day-plumber slug in 7 reviews including sewer backup on a Sunday and sewer auger on Christmas Eve. (cited in 2 of 100 reviews)
What reviewers praise
Matt Z! From Roto Rooter showed up and showed out! We appreciate you coming out and taking care of us on a Sunday! He's skilled to come in a change out my water take in a couple hours! Appreciate you Matt Z... 🙏🏼🙏🏼🙏🏼
Ty Flesh · ★★★★★ · Google · Mar 2026
The most critical take we found
Very disappointed. Two men came out I had to ask for masks. Luckily I had laid Blankets for them to walk on. Their price kept going up as they found more things they needed to do to fix what I wanted. Problem is worse since they fiddled with the plumbing. I …
Paul P. · · Yelp · Dec 2021

We read 100 of 2,297 reviews · newest from Mar 2026 · BBB A+ accredited

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

Blind & Sons

We'd call someone else first24/7 per Google listing
4.7 (5,513 Google reviews)1.7 on Yelp (100) 14.0 mi from downtown Stow

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Excellent individual technicians and workmanship on Google, but chronic no-shows, cancellations, overbooking, and pricing disputes make them unreliable for time-sensitive emergencies.

Rating mix — of the 15 reviews we analyzed5,513 total on Google
54
40
30
22
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Extreme rating discrepancy: Google 4.7/5 (5513 reviews) vs Yelp 1.7/5 (100 reviews). Google reviews skew heavily toward HVAC/furnace work; Yelp complaints cluster on plumbing, electrical, no-shows, and overcharging. Suggests selective Google presence or review manipulation.
  • Pattern of aggressive upselling and misdiagnosis. Multiple reviews report technician claiming expensive repairs needed (furnace replacement, breaker box replacement, T&P valve replacement) that second opinions proved unnecessary—one reviewer questioned if company deliberately over-recommends to boost sales. (2 of 185 reviews)
  • Phone system makes scheduling nearly impossible. One reviewer spent 30+ minutes on hold with no callback option; another reports automated system places customers on 'perpetual hold' with no live agent available. (2 of 185 reviews)

To be fair

  • Skilled technicians who diagnose problems quickly and explain work clearly. 5 reviewers praise specific technicians (Kevin D, Chris Harper, Garret Stoner, Mark, Karl, Jared) for professionalism, knowledge, and personable service. (cited in 5 of 185 reviews)
  • Quality workmanship when job is completed. Reviewers note efficient installation, attention to detail, clean workspace, and thorough explanations of new equipment. (cited in 3 of 185 reviews)
  • BBB accreditation with A+ rating and zero complaints in past 3 years indicates formal accountability and resolution process.
What reviewers praise
I had a great experience with my HVAC technician. He was extremely professional, friendly, and easy to talk to from the moment he arrived. He quickly serviced my furnace and clearly explained what was going on in a way that made sense. What really stood out …
Nicholas Stavrakis · ★★★★★ · Google · Mar 2026
The most critical take we found
Good luck getting anyone to answer the phone. Multiple phone numbers listed on the web site/ placed on hold for over 30 minutes with no response and no easy method to cancel or change an appt. Try sending text messages!!!!
Presley S. · · Yelp · Dec 2023

We read 185 of 5,513 reviews · newest from Mar 2026 · BBB A+ accredited

12

Wilson Plumbing, Heating, Cooling and Electric

We'd call someone else first24/7 per Google listing
4.8 (4,370 Google reviews)3.1 on Yelp (28) 1.4 mi from downtown Stow

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Polarized: 50 of 69 analyzed are 5-star but 14 are 1-star (consistency just 0.35), with repeated complaints of overpricing, slow/no-show scheduling, and an emergency-tier upsell.

Rating mix — of the 15 reviews we analyzed4,370 total on Google
58
41
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • An emergency caller reports being denied night service unless on a 'preferred customer' list, with poor phone handling (1 of 69 reviews)
  • Overpricing flagged repeatedly, with one 1-star calling it price gouging vs. competitors (1 of 69 reviews)
  • Unprofessional conduct cited: a no-appointment early-morning visit with prolonged door-knocking, and a named rude staff member (2 of 69 reviews)

To be fair

  • Strong HVAC/plumbing installs when work goes well: furnace, vent, and PRV jobs praised as thorough and clean (workmanship theme in 10 reviews) (cited in 3 of 69 reviews)
  • Some techs cited for fair, no-oversell pricing, including a PRV replacement done at a fair price (cited in 1 of 69 reviews)
What reviewers praise
I signed up for a preventative maintenance check and just had my first preventative appt. It was great. Definitely puts my mind at ease to know what's coming and how my systems are doing. Great work by Jacob Sidoti to walk me through it.
Justin McLoughlin · ★★★★★ · Google · Feb 2026
The most critical take we found
I was very discouraged with this company and the company out of Akron that bought them!!! I came home the furnace was not working, of course it was 5pm,called was on hold for 20 minutes.Then pushed over to the answering service who took the information down …
Rich T. · · Yelp · Dec 2022

We read 69 of 4,370 reviews · newest from Feb 2026

13

Jeff The Plumber

We'd call someone else first24/7 per Google listing
4.0 (174 Google reviews)2.0 on Yelp (17) 6.0 mi from downtown Stow

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

4.0 Google stars but sentiment skews heavily negative: 12 of 19 analyzed reviews are 1-star (reviewConsistency=0.248); recurring complaints include billing disputes, slow response, unprofessional staff, and work left incomplete.

Rating mix — of the 15 reviews we analyzed174 total on Google
54
40
31
20
110

Why we're cautious

  • Racist remarks by technician reported in 1 Yelp review; reviewer explicitly describes ethnically offensive comments made during a Sunday job (1 of 19 reviews)
  • Failed repair with no follow-through: sewer pipe cap left undone after paid job, causing basement flood — technician promised return visit but never came without further prompting (1 of 19 reviews)
  • Emergency line unresponsive: burst pipe emergency received no callback after online form submission and phone call; only rude staff response with no dispatch (1 of 19 reviews)

To be fair

  • BBB A+ accreditation and 174 Google reviews show long-standing operation; 1 of 19 analyzed reviews describes fast next-morning business response and professional technician (cited in 1 of 19 reviews)
What reviewers praise
We had basement flooding yesterday, called Jeff the Plumber and their technician Tom was out before the anticipated time, was very professional and resolved our problem. We were very pleased with the service we received and will continue to use them if …
Joyce H. · ★★★★★ · Yelp · Jul 2023
The most critical take we found
Never again! had somewhat of an emergency and needed a hot water tank installed and a toilet set. The gentlemen's name was Cliff. He did show when he said he was going to but there's a few things worth mentioning people should be aware of. First they tell me …
J S. · · Yelp · Oct 2016

We read 19 of 174 reviews · newest from Oct 2016 · BBB A+ accredited

14

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.4 (72 Google reviews)5.0 on Yelp (1) 2.2 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.4 stars from 72 reviews; BBB A+ accredited; only 1 review analyzed — A.J. Karder resolved Sunday evening drain/disposer backup within a few hours; reviewer noted price was 'a little high' but knowingly accepted it.

Rating mix — of the 1 review we analyzed72 total on Google
51
40
30
20
10

Small sample — we've analyzed only 1 of 72 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sunday evening emergency response: A.J. Karder arrived within a few hours of an evening call to clear a drain backup affecting sink, dishwasher, and disposer. (cited in 1 of 1 reviews)

What reviewers complain about

  • Pricing acknowledged as 'a little high' by the sole reviewed customer — they accepted it as a known cost of weekend emergency service. (1 of 1 reviews)
What reviewers praise
We called Sunday evening because we had a drain backed up and pretty much could not use the sink, dishwasher, disposer. A.J. Karder was there within a few hours. Was very congenial and did not interrupt very much what we doing. He was very neat. The price …
John A. · ★★★★★ · Yelp · Jul 2020
The most critical take we found

No critical reviews among the 1 we analyzed — there is nothing negative to quote yet.

We read 1 of 72 reviews · newest from Jul 2020 · BBB A+ accredited

15

Mr. Rooter Plumbing of Cleveland

We'd call someone else first24/7 per Google listing
4.8 (4,338 Google reviews)2.3 on Yelp (64) 15.1 mi from downtown Stow

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8★ across 4,338 reviews but 30% 1-star in 100 sampled; BBB A+ yet multiple reviews allege hidden fees, upsell pressure, and one technician reportedly used a customer's phone to post a fake Google review.

Rating mix — of the 15 reviews we analyzed4,338 total on Google
54
40
31
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Technician reportedly used customer's phone without permission to post a fake Google review during a service call (Yelp, August 2025) (1 of 100 reviews)
  • Pattern of upselling unnecessary sewer replacements based on inflated diagnoses — at least 2 detailed accounts of misdiagnosis costing $15k–$40k (2 of 100 reviews)
  • Hidden fees reported: $250 drywall cut billed without prior disclosure; hydro-jetting warranty voided without cause (1 of 100 reviews)

To be fair

  • Saturday and same-day appointments available; sends technician photo and ETA notification via email before arrival (cited in 2 of 100 reviews)
  • Technicians who explain code upgrades and bring work up to standard — added shut-off valve, thoroughly checked for leaks (cited in 1 of 100 reviews)
What reviewers praise
Matt Omilion did an incredible job replacing our water heater. Despite their estimate service being down for over an hour, he stayed late and ensured the job was done properly. He was very knowledgeable and happy to answer any questions that I had. He brought …
Austin Cassill · ★★★★★ · Google · Feb 2026
The most critical take we found
I called Mr. Rooter on 12/28/25 and advised them that I needed a technician to come out same day. I had to shut the water off to my house to change a Moen shower faucet cartridge. The cartridge was stuck and would not come out. Mr. Rooter showed up around …
Timothy Jones · · Google · Dec 2025

We read 100 of 4,338 reviews · newest from Mar 2026 · BBB A+ accredited

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Stow we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 885 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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