FastPlumber near me

The 15 24/7 plumbers serving Lawrenceville

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,275 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown LawrencevilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,275 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Lawrenceville

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Aaron Services: Plumbing, Heating, Cooling

Top pick24/7 per Google listing
4.9 (2,459 Google reviews)3.7 on Yelp (89) 10.4 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

BBB A+-accredited, 4.9 stars across 2,459 reviews; same-day service on 19 of 100 analyzed requests, with technician Gabe Jimenez cited repeatedly for honest diagnosis — but 5 of 100 reviews flag overpricing and 1 describes a $370 valve seal quote later revealed as a scam.

Rating mix — of the 15 reviews we analyzed2,459 total on Google
55
41
31
23
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1 Yelp review describes a $370 quote for a toilet valve seal and a 'step outside to call manager' price-drop tactic — consistent with high-pressure upsell pattern. (1 of 100 reviews)
  • Pricing complaints in 5 of 100 reviews (themeCounts.expensive=5); 1 Yelp reviewer reports $370 quote for a valve seal and describes tech stepping out to 'call a manager' before dropping the price. (2 of 100 reviews)

To be fair

  • Same-day dispatch documented in 19 of 100 analyzed service mentions; burst water main received same-day quote and rapid completion per 2 of 12 quotes. (cited in 2 of 100 reviews)
  • Honest diagnosis over upsell: technician Gabe Jimenez identified a 6-year-old water heater (not 18 years as customer believed) and a shower valve needing minor repair — saved customer two unnecessary jobs. (cited in 1 of 100 reviews)
  • Workmanship strength across 17 of 100 analyzed reviews; underground foundation leak located and repaired same visit per 1 reviewer. (cited in 2 of 100 reviews)
What reviewers praise
We had an underground leak at the foundation, and were able to schedule an inspection the next day. Gabe came out and really flexed his experience by quickly locating our issue. He informed us of our options and was able to repair the leak very timely and …
Jerry Lu · ★★★★★ · Google · Feb 2026
The most critical take we found
I can't figure out how they get an "Angie's List" endorsement - I called & set up an appointment for a septic tank pumping - done deal - until they called me back later & said they had to cancel because "it would cost too much in gas to come to my house"... …
Rick M. · · Yelp · Dec 2015

We read 100 of 2,459 reviews · newest from Feb 2026 · BBB A+ accredited

2

Chen Plumbing

Top pick24/7 per Google listing
4.9 (1,712 Google reviews)5.0 on Yelp (27) 14.8 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 1,712 reviews; reviewConsistency=0.958 with 98 of 100 five-stars — fast_response=19 and workmanship=20 are top themes; same-day service with stocked vans and no upsell on unnecessary repairs documented repeatedly.

Rating mix — of the 15 reviews we analyzed1,712 total on Google
514
40
30
20
11

What reviewers keep saying

  • fast_response cited in 19 of 100 reviewed reviews — one tech responded within 10 minutes of initial message, arrived 20 minutes later, and resolved the issue in 5 minutes (cited in 2 of 100 reviews)
  • Anti-upsell discipline confirmed: tech diagnosed 120 PSI overpressure issue, fixed pressure-reducing valve and expansion tank instead of pushing a new water heater — all work clean and fully explained (cited in 1 of 100 reviews)
  • Fair and transparent pricing — line items walked through with customer, workmanship=20 theme across 100 analyzed reviews, BBB A+ accredited (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Shane from Chen Plumbing was an absolute pleasure to work with. The work was A+ class quality and completed in a timely manner. Unlike some professionals, Shane had all the necessary supplies on the Van, gave the estimate and did all the work same day! Who …
Darrell Short · ★★★★★ · Google · Mar 2026
The most critical take we found
I was disappointed with Chen Plumbing after reading so many great reviews. My 20-year-old water heater started leaking, so I called them out. The techs said my water pressure was extremely high at 110 psi, which surprised me because our original plumber had …
John Beeler · · Google · Apr 2026

We read 100 of 1,712 reviews · newest from Mar 2026 · BBB A+ accredited

3

1-Tom-Plumber

Top pick24/7 per Google listing
5.0 (1,442 Google reviews) 2.6 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

1-Tom-Plumber holds a perfect 5.0 across 1,442 reviews — all 5 analyzed are five-star; techs arrive within an hour of calling and send bio/photo text notifications before arrival.

Rating mix — of the 5 reviews we analyzed1,442 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,442 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Arrived within an hour of calling to replace outdoor spigots — offered options and finished same day (cited in 1 of 5 reviews)
  • Text notification with tech bio and photo sent before arrival — praised as a 'nice personal touch' (cited in 1 of 5 reviews)
  • Tech took time to explain how sink plumbing works leaving the resident informed and satisfied (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Rafael and Phillip are amazing! Their customer service is top tier! Rafael took the time to thoroughly explain how the sink plumbing works and now I have a happy resident! I highly recommend 1tom plumber for all your plumbing needs!
Jumeka Simmons · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,442 reviews · newest from Mar 2026

4

Rapid Response Plumbing

Top pick24/7 per Google listing
5.0 (1,277 Google reviews) 1.1 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 1,277 reviews with 99 of 100 sampled at 5 stars. Same-day water heater swaps, gas line runs, and burst pipe work — techs (Stevie, Luke, Jason) catch code violations and leaks that previous plumbers missed.

Rating mix — of the 15 reviews we analyzed1,277 total on Google
514
40
30
20
11

What reviewers keep saying

  • Catches what previous plumbers missed — Stevie identified a water-heater leak and several code violations on a unit installed weeks earlier by a different plumber. (cited in 2 of 100 reviews)
  • Same-day dispatch on water heater failures — Luke replaced a busted water heater the same day the customer called. (cited in 2 of 100 reviews)
  • Beat multiple competing gas line quotes — Luke provided the best solution at an incredible price after the customer talked to a dozen other plumbers. (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I believe I got an honest and sincere effort from Jason Johnson, with Rapid Response Plumbing, to take care of my home’s sewer problems. He was a very forthright in describing what needed to be done. Jason and his assistants delivered exceptional service in …
Pete Barkelew · ★★★★★ · Google · Mar 2026
The most critical take we found
Multiple websites for this company promise same day well repair, each with a different phone number. They can’t service wells. Or only have one guy who can and he may or may not be available.
Aaron Wright · · Google · May 2026

We read 100 of 1,277 reviews · newest from Mar 2026

5

Progressive Plumbing

Top pick24/7 per Google listing
4.9 (1,100 Google reviews) 12.1 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 93 analyzed reviews with 1,100 total; reviewConsistency=0.932 and 97.8% positive sentiment; professional=43 and workmanship=17 lead themes; after-hours water heater emergency confirmed; 2 reviews flag pricing as above average.

Rating mix — of the 15 reviews we analyzed1,100 total on Google
513
40
30
21
11

What reviewers keep saying

  • After-hours emergency service confirmed: responded same evening when water heater failed and other providers refused — stopped leak and installed new unit 2 days later (ACNE6Q3s4YYtWClL8csU). (cited in 2 of 93 reviews)
  • Workmanship=17 in themes; shower leak fixed in a way designed to prevent recurrence — another company had attempted the same repair months prior (tTLWE6ItD2usIZlUceFk). (cited in 2 of 93 reviews)
  • Fast_response=11 in themes; arrived 30 minutes ahead of scheduled window; came a day early on a cancellation for faucet replacement (aPhOW8T8KboZ4OaDeGTW, LGYXNBUqliIzCZe0odGh). (cited in 2 of 93 reviews)

What reviewers complain about

  • Expensive=2 in themes; one repeat customer notes pricing is 'not the cheapest' — explicitly above-average cost acknowledged while still recommending (KIxr9aY7c2AheUDA2CBc). (1 of 93 reviews)
What reviewers praise
We woke up this morning to our master shower upstairs leaking into the office downstairs again! We had the issue repaired a few months ago by another company, but unfortunately the problem came back. Since we didn’t want to use them again, we called …
M D · ★★★★★ · Google · Mar 2026
The most critical take we found
Too expensive. To replace a PRV , they are asking about 750$. I searched for the item in home depot, it was around 220$ and another plumber replaced it in 5 minutes. So just for 5 minutes they are asking for almost 550$ labor. Not fair in my opinion.
my codings · ★★ · Google · May 2026

We read 93 of 1,100 reviews · newest from Mar 2026

6

Benjamin Franklin Plumbing of Alpharetta

Top pick24/7 per Google listing
5.0 (612 Google reviews)5.0 on Yelp (2) 19.4 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 612 reviews with 99 of 100 sampled at 5 stars. Main water line replacements coordinated within 1 day, tank-to-tankless water heater swaps, and tech Gene fitting in after-hours calls from his cell — 25 fast_response mentions across the sample.

Rating mix — of the 15 reviews we analyzed612 total on Google
514
40
30
20
11

What reviewers keep saying

  • Same-day emergency squeeze-ins — Gene finished his day, then called back from his cell and fixed a leaking kitchen pipe within an hour. (cited in 3 of 100 reviews)
  • Major water line replacement coordinated in 1 day — Ryan confirmed the leak, coordinated the replacement within 1 day, then came back a 3rd day to restore the yard. (cited in 1 of 100 reviews)
  • Tank-to-tankless conversions handled cleanly — Ryan decommissioned a 75-gallon tank and swapped to tankless with everything working well. (cited in 3 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had a great experience with Benjamin Franklin - Austin was great he and his team provided great service and prices. They were on time, organized and explained what they did in my home! Would definitely recommend.
Raul A. Alvarez · ★★★★★ · Google · Feb 2026
The most critical take we found
I have used the services of this company and my honest feedback is PLEASE DO NOT USE them at all. I have been cheated very badly by the plumber who came to do the work. He was keen only on how to increase the scope of the work instead of finding the core …
Raghuvir Vedantham · · Google · Jan 2026

We read 100 of 612 reviews · newest from Feb 2026

7

Alliance Plumbing And Drain

Top pick24/7 per Google listing
5.0 (603 Google reviews)5.0 on Yelp (11) 9.6 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 603 reviews, 100 analyzed — all 100 five-star, fast_response=25, professional=61, fair_pricing=12; same-day water heater work with untouched lawn and transparent quoted pricing that holds even when jobs run long.

Rating mix — of the 15 reviews we analyzed603 total on Google
515
40
30
20
10

What reviewers keep saying

  • Sticks to quoted price even when the job takes longer than expected — confirmed by 2 separate reviewers with repeat visits. (cited in 2 of 100 reviews)
  • Same-day water heater line run with lawn left untouched after trench work; hot water issue resolved within 2 hours including Michael and Phillip diagnosing and fixing. (cited in 2 of 100 reviews)
  • fair_pricing=12 of 100 reviews cite transparent, no-hidden-cost pricing; fast_response=25 reviews mention quick arrival or same-day scheduling. (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Thank you Mr Dmitriy and his entire Alliance crew. I came home after work and the garage floor was flooded. Next day I called him and was able to get me same day service. Amazing job how they ran the new line to the water heater and the lawn looked untouched …
Bob Son · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 603 reviews · newest from Mar 2026

8

Georgia Rooter Services LLC

Top pick24/7 per Google listing
4.9 (453 Google reviews) 1.8 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Georgia Rooter Services earns 4.9★ across 453 reviews with 100% positive sentiment in 5 sampled reviews; all 5 reviewers cite professional and knowledgeable technicians (Henry, Alex, Don), including excavation and water line repair crews.

Rating mix — of the 5 reviews we analyzed453 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 453 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Full-scope excavation and line repair executed same day: dug up line, repaired, cleaned up mud — crews described as courteous and knowledgeable across both excavation and repair teams (cited in 1 of 5 reviews)
  • Thorough diagnostics beyond the immediate request: tech proactively tested water pressure on other plumbing in the home during a damage assessment consultation (cited in 1 of 5 reviews)
  • themeCounts.professional=5 across all 5 sampled reviews — consistent across diverse job types (sink repair, water line excavation, general inspection) (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Alex came and did an assessment of some damage possibly caused by a previous contractor. He was polite, informative and thorough in his assessment. He even tested the water pressure to ensure the other plumbing worked properly in the home. I was very happy …
Gaylyn Lareese · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 453 reviews · newest from Mar 2026

9

ABREEZE Plumbing & Drain, LLC

Top pick24/7 per Google listing
5.0 (180 Google reviews) 16.6 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Perfect 5.0 rating across 180 reviews; 99 of 100 analyzed are 5-star; sewer line replacement, leak detection with camera equipment, and after-hours emergency service all cited across multiple reviews with zero unresolved complaints.

Rating mix — of the 15 reviews we analyzed180 total on Google
514
40
30
21
10

What reviewers keep saying

  • Camera-based diagnostic equipment cited in 3+ reviews for sewer and leak detection — resolves problems that stumped prior plumbers (3 failed toilets over 2 years fixed on first ABREEZE visit). (cited in 3 of 100 reviews)
  • After-hours emergency availability confirmed in 5 of 100 reviewed samples (themeCounts.weekend_or_emergency=5): emergency jobs handled even after hours with quick response. (cited in 2 of 100 reviews)
  • Workmanship depth praised in 16 of 100 reviews (themeCounts.workmanship=16): full sewer line replacement completed in a single day; workers stayed past 9pm to finish a yard excavation. (cited in 3 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I highly recommend ABREEZE for anyone looking for a dependable and honest plumber. David and his team are top notch!
Brian Taylor · ★★★★★ · Google · Jan 2026
The most critical take we found
Cleared blocked toilet Then used a camera? needed And charged $ 650 for clearing and another $ 200 for the camera A lot compared to other plumbers in the area
Steven Anton · ★★ · Google · Oct 2022

We read 100 of 180 reviews · newest from Jan 2026

Worth a look — with caveats

Real strengths, but read the concerns first
10

Casteel Heating, Cooling, Plumbing & Electrical

Caveats apply24/7 per Google listing
4.9 (6,669 Google reviews) 3.0 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars on 6,669 reviews; 4 of 5 analyzed are 5-star with advance arrival notifications and tech photos sent, but 1 reviewer flags $3,000+ in upsells and prices significantly above competitors.

Rating mix — of the 5 reviews we analyzed6,669 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 6,669 reviews so far. Treat this as a first read.

Why we're cautious

  • Post-service smell persisted indefinitely after $3,000+ HVAC add-ons — company told customer it was normal and permanent; 2-star review notes they never disclosed this beforehand (1 of 5 reviews)
  • Pricing significantly above market: 1 reviewer researched post-visit and found Casteel prices well above comparable companies after approving $3,000+ in recommendations (1 of 5 reviews)

To be fair

  • Tech photo and ETA text sent before every visit — confirmed in 1 of 5 analyzed reviews, reducing uncertainty for homeowners (cited in 1 of 5 reviews)
  • Recommendations made without pressure in 2 of 5 analyzed reviews; technicians explain options and back claims with photos (cited in 2 of 5 reviews)
  • Water heater replacement discounts totaling over $1,000 applied without customer having to ask, per 1 of 5 analyzed reviews (cited in 1 of 5 reviews)
What reviewers praise
We scheduled our spring HVAC check up with Casteel heating. Our technician Gerardo called this morning to let us know when we could expect him to arrive. We received a text with a photo of him so we would know who to be expecting. He arrived promptly and …
greg cote · ★★★★★ · Google · Mar 2026
The most critical take we found
After I had my first visit, that was part of my HVAC maintenance membership, Casteel recommended over $3000 of changes. I did want to avoid clogs and I did want to avoid mold or bacteria in my system, so I okayed the changes. After they made the changes, …
M O · ★★ · Google · Mar 2026

We read 5 of 6,669 reviews · newest from Mar 2026

11

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,650 Google reviews) 4.4 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Roto-Rooter Lawrenceville (4.8★, 1,650 reviews) — tech Russell dominates 3 of 5 sampled reviews for prompt diagnosis and ahead-of-schedule arrivals; fast_response=2, professional=3 across all 5 sampled reviews.

Rating mix — of the 5 reviews we analyzed1,650 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,650 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Russell arrived ahead of schedule and completed same-day diagnosis with solution scheduled next business day — including a New Year's Eve business emergency handled considerately around client flow. (cited in 1 of 5 reviews)
  • After-hours call response confirmed — dispatched 2 technicians (moisture + plumbing) within an hour of a call made past operating hours; both techs answered all questions thoroughly. (cited in 1 of 5 reviews)
  • Fast drain recovery with clear communication — Narcis arrived quickly for a dropped-item sink drain emergency, worked efficiently, and completed the job to the customer's satisfaction. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I had a problem dropping something down my sink drain and I had to quickly find somebody to fix it. Roto Rooter company responded very quickly and the work was superb. Mr Narcis Ciceu was very friendly, polite, was on time, he was efficient, and he works very …
Autumn Franklin · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,650 reviews · newest from Mar 2026

4.9 (1,023 Google reviews)1.3 on Yelp (3) 19.7 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Exceptional technical expertise and workmanship with same-day/next-day installation, but post-sale follow-up and maintenance plan reliability are serious pain points.

Rating mix — of the 15 reviews we analyzed1,023 total on Google
59
40
30
21
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Major gap between scheduled emergency service and actual dispatch. 1 Yelp review reports 8-day wait for heat emergency on longtime customer with lifetime maintenance plan. (1 of 78 reviews)
  • Inconsistent service quality on maintenance plans. 2 reviews report minimal service (filter change only), months-long scheduling delays, and inability to cancel despite paying monthly fees. (2 of 78 reviews)
  • Unprofessional post-sale conduct. 1 review describes sales rep mocking customer complaint about property damage and failing to provide promised documentation. (1 of 78 reviews)

To be fair

  • Technicians demonstrate deep product knowledge and catch problems other companies miss. 5 reviews specifically praise expertise identifying installation errors or hidden issues. (cited in 5 of 78 reviews)
  • Fast installation turnaround. 4 reviewers mention same-day, next-day, or same-business-day completion despite complex work. (cited in 4 of 78 reviews)
  • On-time arrival and punctual service. 5+ reviews mention timely arrival and efficient execution. (cited in 4 of 78 reviews)
What reviewers praise
⭐⭐⭐⭐⭐ Reliable Heating — Blake Made All the Difference I recently replaced my tankless water heater and explored multiple options and companies before choosing Reliable. Blake's visit sealed the deal — and his expertise likely saved me from a costly …
Douglas O · ★★★★★ · Google · Mar 2026
The most critical take we found
Update: it’s been several months since my HVAC install. Since the install I have been ghosted by my home comfort advisor Charles Cofer and the customer agents try to be helpful but ultimately can’t reach Charles either. This process has been very frustrating …
Jaron Jackson · ★★ · Google · Nov 2025

We read 78 of 1,023 reviews · newest from Mar 2026

13

Good Ol'Boys Plumbing

Caveats apply24/7 per Google listing
4.9 (240 Google reviews)4.0 on Yelp (21) 18.1 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Responds to emergencies within 30 minutes and stands behind work with honest pricing, but one past customer reports material failure two years later with no callback.

Rating mix — of the 15 reviews we analyzed240 total on Google
510
40
30
23
12

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • One customer reports underground pipe failed again 2-3 years after $800 repair, claims material selection error, and received no callback after complaint (1 of 101 reviews)
  • No documented weakness found in analyzed reviews. Not enough data to identify consistent service failures—only 1 negative review in sample of 75.

To be fair

  • Emergency responsiveness: Multiple reviewers report same-day or sub-1-hour arrival for urgent calls, including after-hours water service breaks and basement leaks (cited in 4 of 101 reviews)
  • Honest pricing and willingness to save customers money: Multiple reviews mention owners declining unnecessary upsells or proposing cheaper alternatives than competitors (e.g., $950 vs. $1,700 quote; free repair for returning customer) (cited in 2 of 101 reviews)
  • Workmanship attention to detail: Reviewers praise quality over speed, with examples of reworking old piping for clean layouts and careful cement-slab management to avoid cosmetic damage (cited in 2 of 101 reviews)
What reviewers praise
Good People. Harry Homeowner (aka ME) doesn’t know what he’s doing but these guys sure do. Cut it to me straight. Probably could have pretended there is more wrong than there was but voluntarily told me things were stable and performing to expectation. Very …
Puja McGriddle · ★★★★★ · Google · Mar 2026
The most critical take we found
Had some work done in my front yard 2-3 years ago cause the water pipe was leaking near the sidewalk. Now it's leaking again and I paid $800 to get it fixed, come to find out the plumber told me that a lot of the parts weren't even supposed to be used for …
Julian W. · · Yelp · Dec 2020

We read 101 of 240 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

RS Andrews

We'd call someone else first24/7 per Google listing
4.9 (9,275 Google reviews)2.4 on Yelp (100) 14.8 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Fast technicians with solid workmanship, but expect aggressive upselling, surprise charges, and a significant gap between initial quotes and final bills.

Rating mix — of the 15 reviews we analyzed9,275 total on Google
55
40
30
21
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • High-pressure sales tactics during diagnostics, including pressure to sign 'condemned' documents and claims of danger used to justify emergency replacement. 2 reviews describe aggressive sales follow-up with manufactured urgency. (2 of 192 reviews)
  • Technician no-shows and broken confirmations despite advance scheduling. 2 reviews describe missed appointments after customers took time off work. (1 of 192 reviews)
  • Marked platform rating divergence: Google 4.9/5 vs. Yelp 2.4/5 suggests reviews may skew positive on Google through curation or differential customer review behavior.

To be fair

  • Technicians arrive quickly and on schedule. 5 reviews explicitly mention punctuality, early arrival, or rapid response to calls. (cited in 5 of 192 reviews)
  • Field technicians demonstrate strong technical competence and professionalism in direct service delivery. 6 reviews praise individual technicians' skill and demeanor. (cited in 6 of 192 reviews)
  • BBB accreditation with A+ rating and zero complaints in past 3 years demonstrates institutional standing.
What reviewers praise
Mr. Jose Sanchez was very effective and professional. He put the correct size of belt on my attic fan as soon as he had noticed the previous one was broken. Then, he told me that was possible to replace my 71 years old fan by a newer one that was more …
Bernadette Tan · ★★★★★ · Google · Feb 2026
The most critical take we found
I had a tankless hot water heater installed in May. I initially had issues with this company during the installation. The sales representative told me the wrong location for installation, which caused the price to increase. They had already removed the old …
Courtney Z. · · Yelp · Dec 2025

We read 192 of 9,275 reviews · newest from Feb 2026 · BBB A+ accredited

15

RooterPLUS!

We'd call someone else first24/7 per Google listing
4.7 (8,257 Google reviews)1.6 on Yelp (100) 19.8 mi from downtown Lawrenceville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Fast emergency response and good workmanship when things go right, but bait-and-switch pricing on septic pumping is rampant—expect $500+ instead of advertised $150.

Rating mix — of the 15 reviews we analyzed8,257 total on Google
53
40
30
21
111

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Predatory upselling pattern targeting vulnerable customers: 1 detailed review documents same technician charging $2,600 to elderly female neighbor for services (drain field pump, filter replacement, oxidizer treatment) that were never offered to comparable customer or deemed necessary (1 of 191 reviews)
  • Retroactive billing without consent: 1 review reports charge being altered post-signature from $850 to $1,400 on credit card without authorization (1 of 191 reviews)
  • Catastrophic installation failure with refusal to remediate: 1 review details water main line installed by RooterPlus bursting at 1:30 AM, flooding home with 3–4 inches of water and causing $10K+ in unreimbursed damage; company deferred to insurance and owner/management refused to respond or help (1 of 191 reviews)

To be fair

  • Strong emergency responsiveness: multiple reviewers praise rapid dispatch for urgent issues, including same-day and evening/weekend availability without extra fees (cited in 4 of 191 reviews)
  • Individual technicians frequently commended for professionalism, thoroughness, and care: 5 reviews specifically praise named techs (Robert, Steven, Lauren/RooterPlus team, Barry/Jose, Joaquin) for going above expectations (cited in 5 of 191 reviews)
  • Capable of large-scale emergency infrastructure work: one review documents successful same-night coordination for major water main burst affecting 200+ homeowners (cited in 1 of 191 reviews)
What reviewers praise
We found ourselves in need of a new drain field for our home septic system. From my first telephone call to RooterPlus, I felt comfortable with each person I dealt with in the process. Every question I had was answered to my satisfaction. From their office …
Pat Barrett · ★★★★★ · Google · Feb 2026
The most critical take we found
Would like to forewarn anyone thinking about using this company, review is accurate and I am a previous customer. I live at Cedar Chase Townhomes in Atlanta GA, 30324. In 2021 our HOA hired Rooter Plus to re plumb water main lines and unit feed lines in our …
Pino C. · · Yelp · Dec 2022

We read 191 of 8,257 reviews · newest from Feb 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Lawrenceville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,275 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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