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The 15 plumbers serving Hazel Green, ranked.

We read 739 reviews across Google, Yelp and BBB for the 25 plumbers serving Hazel Green — including the one-star reviews other directories bury — and ranked them the way we'd rank them for a friend. 16 of the 25 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Hazel Green's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.9, and when everyone has five stars, the stars stop helping. 15 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 16 of the 25 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Blake Brothers Services Corporation alone carries 5,454 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown Hazel GreenHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 467 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Hazel Green →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Rocket City Plumbing & HVAC LLC

Top pick24/7 per Google listing
4.9 (526 Google reviews) 16.4 mi from downtown Hazel Green
Our take — how we form it

4.9 stars across 526 reviews — all 12 analyzed are 5-star; fast water-heater swaps (new unit installed by noon) and transparent pricing cited in 4 of 12 evidence quotes.

Rating mix — of the 12 reviews we analyzed526 total on Google
5★12
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Same-day water heater replacement — tech arrived by 9am, new unit installed before noon per 2 reviews (cited in 2 of 12 reviews)
  • Pricing transparency flagged in 4 of 12 reviews; one reviewer specifically contrasted against competitors who charged for their own mistakes (cited in 4 of 12 reviews)
  • Diagnosed and repaired a yard water leak from call at 11:55am to finished at 3pm — same-day turnaround cited directly (cited in 1 of 12 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Replace rinnai water heater. Returned to make adjustments.”
Bo Gant · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 12 we analyzed — there is nothing negative to quote yet.

We read 12 of 526 reviews · newest from Jun 2026

(256) 479-4526
Full report →Website ↗
2

North Alabama Plumbing Company

Top pick
5.0 (411 Google reviews)4.0 on Yelp (4) 12.9 mi from downtown Hazel GreenNot a 24/7 shop
Our take — how we form it

5.0 stars / 411 reviews with BBB A+ accreditation; handles whole-house repipes and weekend emergencies, but 1 Yelp reviewer waited all day for a no-show appointment with no follow-up call.

Rating mix — of the 10 reviews we analyzed411 total on Google
5★9
4★0
3★0
2★0
1★1

Why we're cautious

  • No-show on a scheduled appointment and no proactive callback — isolated but notable given thin negative evidence pool (1 of 10 reviews)
  • 1 Yelp reviewer reports a missed 11am–2pm appointment window with no-show and no follow-up call the next day (1 of 10 reviews)

To be fair

  • Weekend emergency availability confirmed: came out Sunday morning for broken valve and another Sunday visit for a different customer (cited in 2 of 10 reviews)
  • Whole-house repipe capacity demonstrated — multi-day project completed efficiently with water heater addition on final day (cited in 1 of 10 reviews)
  • Same-day leak identification and repair; Matt cited by name across multiple 2026 reviews for exceptional thoroughness (cited in 2 of 10 reviews)
What reviewers praise
“Bryan was quick to respond to our call. He even came out on a Sunday morning to resolve our broken valve. WOW. Could not ask for better service. Thanks Bryan Definitely use them again”
P H. · ★★★★★ · Yelp · Nov 2021
The most critical take we found
“made an appointment for Aug 22 from 11 to 2 pm. No one came to the house so I contacted the company around 3pm and was told that a technician was still coming. I waited until 6 pm with no avail. I understand that problems do happen, but I was still waiting or …”
Jose O. · ★ · Yelp · Oct 2024

We read 10 of 411 reviews · newest from Nov 2021 · BBB A+ accredited

(256) 690-4886
Full report →Website ↗
3

Around the Clock Plumbing

Top pick24/7 per Google listing
5.0 (2,234 Google reviews)4.3 on Yelp (16) 14.6 mi from downtown Hazel Green
Our take — how we form it

Perfect 5.0 over 2,234 reviews and BBB A+; 66 of 71 analyzed are 5-star with 22 reviews specifically citing 24-hour service and arrivals inside 30-60 minutes.

Rating mix — of the 15 reviews we analyzed2,234 total on Google
5★12
4★0
3★0
2★1
1★2

What reviewers keep saying

  • Genuinely fast emergency dispatch — techs on-site within 30 minutes for a leak and inside an hour on multiple calls; fast_response theme in 13 of 71 reviews (cited in 2 of 71 reviews)
  • Honest pricing reputation — reviewers say they've been given the simple fix free of charge and diagnosed a problem another plumber had quoted at thousands for far less (cited in 2 of 71 reviews)
  • Reliable weekend/holiday coverage — prompt Sunday-holiday main-line snaking and a Saturday-afternoon burst-pipe same-day fix (cited in 2 of 71 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Kenny an Dawson come out within 30 minutes . Did a great job fixing a leak. Service was quick and thorough. Will always use this company. Every detail was explained to me, I approved, they did the work , now I a m happy. Thank you Kenny and Dawson job …”
JoBeth Dunaway · ★★★★★ · Google · Mar 2026
The most critical take we found
“Before I had okay service but just the other day was not good. I had a leak at my meter, 3rd time in 17 months. June of last year a part broke and I called Around the clock, they came out and I paid almost 500 dollars to fix the leak and have a year warranty. …”
Pamela C. · ★ · Yelp · Oct 2024

We read 71 of 2,234 reviews · newest from Mar 2026 · BBB A+ accredited

(256) 871-3862
Full report →Website ↗
4

1-Tom-Plumber

Top pick24/7 per Google listing
4.9 (676 Google reviews)4.0 on Yelp (7) 14.1 mi from downtown Hazel Green
Our take — how we form it

4.9 stars across 676 reviews; 32 of 36 analyzed are 5-star with fast_response cited 10 times — standout emergency performer in Huntsville with consistently under-budget finishes.

Rating mix — of the 15 reviews we analyzed676 total on Google
5★12
4★1
3★0
2★2
1★0

Why we're cautious

  • Repeat customer (4 jobs) gave 2 stars citing 'nickel and dime everything' — pattern worth noting even with overall 94.4% positive sentiment. (1 of 36 reviews)
  • 2 reviewers flagged nickel-and-diming on add-on charges; one repeat customer (4 uses) rates them 2 stars citing persistent upselling. (1 of 36 reviews)

To be fair

  • Same-day arrival documented in 3 reviews; fast_response theme in 10 of 36 analyzed reviews, including emergency call during a house move resolved same visit. (cited in 3 of 36 reviews)
  • Pricing competitive vs. area: plumber-cost mentioned in 6 reviews, cheap-plumber in 4; one reviewer specifically noted 'came in under budget' on a water main repair. (cited in 2 of 36 reviews)
  • Workmanship theme cited in 8 of 36 reviews; tankless water heater replacement handled same-day by Heath after prior tech deferred to more experienced colleague. (cited in 2 of 36 reviews)
What reviewers praise
“Heath, Caden and Jason replaced my hot water heater on the spot. Heath figured out what the problem was in no time. Jason came out the night before but deferred to someone with more experience with a tankless water heater. Can't beat honesty like that and it …”
Emanuel B. · ★★★★ · Yelp · Sep 2025
The most critical take we found
“Does ok work but try to nickel and dime everything We've used about 4x they do get it done but at expense... As of your response to my review I never indicated that there was any misunderstanding regarding my review. Everything said is as it should be...”
Brian C .. · ★★ · Yelp · Jul 2025

We read 36 of 676 reviews · newest from Sep 2025

(256) 274-5488
Full report →Website ↗
5

J. Henry Plumbing, LLC

Top pick
4.8 (229 Google reviews)4.4 on Yelp (5) 9.0 mi from downtown Hazel GreenNot a 24/7 shop
Our take — how we form it

4.8 stars, 229 reviews; 26 of 27 analyzed are 5-star. J. Henry dispatches same-day on weekends for water heater failures and never had a callback to redo any work across multiple rental properties.

Rating mix — of the 15 reviews we analyzed229 total on Google
5★14
4★0
3★0
2★1
1★0

Why we're cautious

  • One 2-star review describes an initial quote of $386 for ~15 minutes of simple toilet work, reduced to $185 only after customer refusal — pricing transparency gap. (1 of 27 reviews)
  • Initial quote of $386 for toilet seat/tower/flapper came down to $185 only when customer declined — suggests opening bids can run high before negotiation. (1 of 27 reviews)

To be fair

  • Same-day weekend response documented in 2 reviews; weekend_or_emergency theme in 2 of 27 analyzed — replaced failed water heater same day called on a Saturday. (cited in 2 of 27 reviews)
  • Zero callbacks on repeat jobs: one customer managing multiple rental properties states 'never had to call them back to redo anything' across multiple service visits. (cited in 1 of 27 reviews)
  • Transparent diagnosis: technician Jonathan explained problem clearly, kept area clean, and resolved in timely fashion; workmanship theme in 3 of 27 reviews. (cited in 2 of 27 reviews)
What reviewers praise
“I cannot say enough about this company. I awoke early Friday morning to water in the floor and under my kitchen sink. I was so worried that the weekend would cause extra charges or it would not be fixed till Monday. I called Josh Henry at 7:15am and he had a …”
Holly C. · ★★★★★ · Yelp · Oct 2015
The most critical take we found
“I called j Henry for help because I couldn't get the internet to work for me. Two young men showed up. I showed them the new commode seat and new tower I had and they would furnish the new flapper. I also needed the sprayer head on the kitchen sink replaced …”
Dennis L. · ★★ · Yelp · Aug 2025

We read 27 of 229 reviews · newest from Oct 2015

(256) 585-5483
Full report →Website ↗
6

JTS Plumbing Services LLC

Top pick
5.0 (82 Google reviews) 6.0 mi from downtown Hazel GreenNot a 24/7 shop
Our take — how we form it

5.0★ across 82 reviews; 14 of 14 analyzed all 5-star; Jake praised as a perfectionist who worked in pouring rain to finish a pressure gauge install; same-day quote confirmed; fair pricing cited.

Rating mix — of the 14 reviews we analyzed82 total on Google
5★14
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Perfectionist workmanship documented; Jake worked in pouring rain to finish pressure gauge install; all toilet, faucet, and gauge installations called 'exemplary' (cited in 1 of 14 reviews)
  • Same-day quote and same-afternoon service confirmed; one reviewer called in morning and Jake came that afternoon, completed job in under 2 hours (cited in 2 of 14 reviews)
  • fair_pricing cited; did not upsell on simple problem (water pressure issue resolved without unnecessary parts); transparent about what was needed (cited in 2 of 14 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Jake was very nice and listened to my issue on the phone and when he showed up to my house to get a full understanding of what was going on he immediately began to check things out around the house and we found out quickly that it was caused by a tripped …”
Russ Davis · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 14 we analyzed — there is nothing negative to quote yet.

We read 14 of 82 reviews · newest from Jun 2026

(256) 604-4305
Full report →Website ↗
7

B & C Plumbing

Top pick
4.5 (82 Google reviews)5.0 on Yelp (6) 11.9 mi from downtown Hazel GreenNot a 24/7 shop
Our take — how we form it

4.5★ on 82 reviews — BBB A+ accredited, 13 of 13 analyzed reviews are 5-star with zero negatives; fast same-day dispatch confirmed and no upsell attempts cited across multiple reviewers.

Rating mix — of the 13 reviews we analyzed82 total on Google
5★13
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Zero upsell behavior confirmed across 2 independent reviews — Dakota diagnosed, fixed, and stayed until confirmed working without pushing extras (cited in 2 of 13 reviews)
  • Fast dispatch cited in 3 of 13 analyzed reviews — technician arrived same day in multiple instances including emergency call; themeCounts.fast_response=3 (cited in 2 of 13 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“The technician who came to my house did an outstanding job. He was knowledgeable and professional. Fixed my problem and even fixed something else while he was here. Im probably spelling his name wrong, but Keono deserves a raise!”
Arduinna's F. · ★★★★★ · Yelp · Oct 2025
The most critical take we found

No critical reviews among the 13 we analyzed — there is nothing negative to quote yet.

We read 13 of 82 reviews · newest from Oct 2025 · BBB A+ accredited

(256) 382-0825
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
8

Bowers Plumbing Co Inc

Caveats apply24/7 per Google listing
5.0 (951 Google reviews)3.7 on Yelp (10) 8.2 mi from downtown Hazel Green
Our take — how we form it

Fast emergency response and solid workmanship, but watch out for occasional job delays and potential surprise costs on complex jobs.

Rating mix — of the 15 reviews we analyzed951 total on Google
5★11
4★1
3★0
2★0
1★3

Why we're cautious

  • Two serious installation failures (toilets not assembled properly causing kitchen leak; water heater replacement with internet line damage and $3K bill) suggest occasional workmanship or project management lapses on major jobs (2 of 25 reviews)
  • Significant platform rating gap: Google 5.0/5 (951 reviews) vs. Yelp 3.7/5 (10 reviews) with the lowest Yelp ratings tied to major failures and poor warranty follow-up suggests possible review filtering or platform-specific complaint concentration (3 of 25 reviews)
  • Job scope creep and unexpected costs on larger projects: one $3K bill for water heater replacement included cutting internet line and unclear additional labor; another customer needed follow-up visits due to incomplete initial diagnosis (2 of 25 reviews)

To be fair

  • Exceptional emergency response: multiple reviewers report same-day or next-day service even during holidays (Christmas Day callout, 30-minute response to burst water heater) (cited in 3 of 25 reviews)
  • Consistent workmanship quality across technicians (Spencer, Johnny, Chris, Evan all specifically praised for skilled, thorough work) (cited in 4 of 25 reviews)
  • Strong long-term customer retention: multiple reviews mention 25+ years of service or repeat calls spanning 4+ years (cited in 3 of 25 reviews)
What reviewers praise
“Thank you Spencer and Bowers Plumbing! We have been calling Bowers for years now with any plumbing issues. Spencer came out and hooked up our dishwasher and refrigerator. He was very professional and checked to make sure everything was in good working …”
Christel W. · ★★★★★ · Yelp · Jul 2025
The most critical take we found
“We've called on this company three times in the past four years. Once for a new hotwater heater and once to have plumbing moved & installed for a new, walkin shower. These two times Bowers was awesome . Then we had to call due to our washing machine drain …”
Dj B. · ★ · Yelp · Aug 2021

We read 25 of 951 reviews · newest from Aug 2021

(256) 859-4600
Full report →Website ↗
9

Anything Plumbing

Caveats apply24/7 per Google listing
4.9 (67 Google reviews)5.0 on Yelp (6) 15.2 mi from downtown Hazel Green
Our take — how we form it

4.9 stars across 67 reviews; all 7 analyzed are five-star; fast_response=3 and owner Jarrett personally handled Christmas Freeze burst pipe and a water heater replacement within one day on both occasions.

Rating mix — of the 7 reviews we analyzed67 total on Google
5★7
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 7 of 67 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast response in 3 of 7 reviews — same-day water meter repair, on-time arrival for water main leak, came out within a day both times for repeat customer. (cited in 3 of 7 reviews)
  • Holiday and freeze availability confirmed — Jarrett responded during Christmas Freeze Dec 2022 while customer was out of town, fixing a frozen burst faucet. (cited in 1 of 7 reviews)
  • Fair pricing noted and workmanship quality cited — water meter leak repair done with minimal disturbance, dirt placed on plastic sheeting. (cited in 1 of 7 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Available on a short notice and definitely experienced. I recommend.”
Steve W. · ★★★★★ · Yelp · Sep 2017
The most critical take we found

No critical reviews among the 7 we analyzed — there is nothing negative to quote yet.

We read 7 of 67 reviews · newest from Sep 2017

(256) 684-9601
Full report →
10

Hiller Plumbing, Heating, Cooling & Electrical

Caveats apply24/7 per Google listing
4.9 (3,312 Google reviews)4.1 on Yelp (33) 15.2 mi from downtown Hazel Green
Our take — how we form it

4.9 Google avg over 3,312 reviews, BBB A+ accredited; 57 of 68 analyzed are 5-star, but several Yelp reviewers call quotes inflated (e.g. $6,400 for a tankless install).

Rating mix — of the 15 reviews we analyzed3,312 total on Google
5★8
4★1
3★0
2★1
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise/sales-pitch pricing: a water-heater visit 'felt like a sales pitch' for a $6,400 tankless install vs. $1,500-2,500 cash-and-carry for the unit (1 of 68 reviews)
  • Repeat-callback workmanship complaint — one reviewer says they 'had to redo things more than once' and were extremely expensive (1 of 68 reviews)
  • Repeatedly described as expensive — a tankless water-heater bid came in at $6,400 with Romex priced at $7/foot and inflated iron-pipe line items (2 of 68 reviews)

To be fair

  • Strong professionalism signal: 'professional' theme appears in 33 of 68 analyzed reviews, with techs explaining the work and cleaning up daily (cited in 2 of 68 reviews)
  • Same-day plumbing capability — leaks in two bathrooms fixed in under an hour with parts on hand (cited in 1 of 68 reviews)
  • No hard-sell on inspections; one reviewer notes a full AC inspection with 'no attempted hard sell' and visible pride in the company (cited in 1 of 68 reviews)
What reviewers praise
“JR and his team replaced our 40-year-old HVAC ductwork system in the crawl space. It took them about 6 hours to complete the job. They did an excellent job. Everything is working well now with good air flow and better temperature control. When they finish the …”
Richard Drewyor · ★★★★★ · Google · Mar 2026
The most critical take we found
“We had them out to clear backed up drains they charged us $199.00 and the next day they were backing up again. They did come back and clear them at no additional charge and we got a quote for a repipe. Needless to say they backed up again so we called a …”
Dawna P. · ★★ · Yelp · Dec 2020

We read 68 of 3,312 reviews · newest from Mar 2026 · BBB A+ accredited

(256) 298-8821
Full report →Website ↗
11

Scott Plumbing LLC

Caveats apply
4.8 (1,268 Google reviews)4.2 on Yelp (44) 18.7 mi from downtown Hazel GreenNot a 24/7 shop
Our take — how we form it

Arrives fast for emergencies and does solid work, but pricing disputes and occasional misdiagnosis have cost customers hundreds in unnecessary repairs.

Rating mix — of the 15 reviews we analyzed1,268 total on Google
5★7
4★1
3★0
2★1
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Warranty claim disputes—two detailed complaints alleging owner refused to honor or fully honor warranty work under questionable circumstances, including one threat of theft-of-services report (2 of 73 reviews)
  • Inconsistent pricing practices on complex jobs—two reviewers report price estimates that jumped significantly ($600–$1100 increase for same job type) or felt inflated compared to second opinions (2 of 73 reviews)
  • Occasional misdiagnosis or incomplete troubleshooting—two separate cases where technicians recommended expensive work (full house replumb, new sink for disposal) that a second opinion revealed was unnecessary or simple (2 of 73 reviews)

To be fair

  • Exceptionally fast response times on emergency calls—multiple reviewers report same-day service or arrival within 1-2 hours, even for weekend/evening calls (cited in 8 of 73 reviews)
  • Strong workmanship consistency—7 reviewers specifically praise the quality of repairs and thoroughness of installation work (cited in 7 of 73 reviews)
  • Clear communication and customer education—5 reviewers note technicians explain work, walk through decisions, provide maintenance advice, and avoid customer surprise (cited in 5 of 73 reviews)
What reviewers praise
“From the time I called to schedule an appointment to the time the technician left my house, the service received was outstanding. I believe Keith is the owner and is who took my call. Very friendly voice and he was able to send someone to my house within 45 …”
Netta S. · ★★★★★ · Yelp · Dec 2018
The most critical take we found
“Had a leak in July and they "patched" it but said my whole house had to be replumbed because the pipe was smashed and he didn't know how long the crushed pipe was. He didn't bother to dig parallel to see where it ended. I cancelled due to finances. Had …”
Lisa T. · ★ · Yelp · Dec 2019

We read 73 of 1,268 reviews · newest from Dec 2018 · BBB A- accredited

(256) 829-4035
Full report →Website ↗
12

Dean Plumbing Company Inc.

Caveats apply24/7 per Google listing
4.6 (229 Google reviews)2.5 on Yelp (11) 17.4 mi from downtown Hazel Green
Our take — how we form it

4.6★ across 229 reviews, but a 33% negative sentiment in analyzed sample flags a recurring pricing complaint — $400+ billed for 30-min toilet repairs and $1,500 for a kitchen sink install.

Rating mix — of the 15 reviews we analyzed229 total on Google
5★8
4★0
3★0
2★1
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Two reviewers describe bill amounts far above market rate for minor repairs — $400 for two flush valve replacements (30 min), $1,500 for a kitchen sink install with customer-supplied parts. (2 of 21 reviews)
  • Pricing complaints in 3 of 21 analyzed reviews: $79 for a 10-minute thermostat tweak, $400+ to replace two toilet flush valves, $1,500 for a new-construction sink install. (3 of 21 reviews)

To be fair

  • After-hours response confirmed: fixed a flooded crawlspace coupling the same night and notified restoration crew the same visit. (cited in 1 of 21 reviews)
  • Clear pre-visit communication — emails tech photo before arrival and calls with ETA; work completed within quoted timeframe. (cited in 3 of 21 reviews)
  • Gas line work handled in-house: installed quick-connect gas line for grill, inspected for leaks, confirmed ignition before leaving. (cited in 1 of 21 reviews)
What reviewers praise
“Exceptional service done efficiently and thoroughly with courtesy and informative communication. Project completed within the timeframe and cost quoted. Would definitely recommend and would not hesitate to call on Dean Plumbing for any future plumbing needs. …”
Janet D. · ★★★★★ · Yelp · Dec 2023
The most critical take we found
“Not Happy with bait and switch technique. They adjusted the water temperature which took 10 minutes and charged $79.00 which is a bit too much for work performed. It's not the technician's fault. It's the companies policy and pricing.”
Brenda C. · ★★ · Yelp · Nov 2015

We read 21 of 229 reviews · newest from Dec 2023

(256) 883-6130
Full report →Website ↗
13

Rooter Man

Caveats apply
4.7 (86 Google reviews)4.0 on Yelp (14) 14.8 mi from downtown Hazel GreenNot a 24/7 shop
Our take — how we form it

4.7★ Google / BBB A+ accredited; 14 reviews analyzed — 9 five-star but 3 one-star with two citing billing fraud and a $275 diagnosis charge reduced only after pushback.

Rating mix — of the 14 reviews we analyzed86 total on Google
5★9
4★2
3★0
2★0
1★3

Why we're cautious

  • Billing dispute: $275 diagnosis charge for issue customer already identified; reduced to $175 only after complaint, suggesting non-transparent pricing on at least 1 occasion. (1 of 14 reviews)
  • Alleged fraudulent repair: $185 charged for an 'adjustment' manager confirmed was impossible on that water heater model; refund promised but not delivered after 10+ days. (1 of 14 reviews)
  • 1-star review alleges water heater 'adjustment' charged at $185 that was physically impossible on that model — manager agreed but refund not received after 10+ days. (1 of 14 reviews)

To be fair

  • Frozen pipe repair on a Sunday night documented; follow-up satisfaction call placed 2 days later — emergency responsiveness confirmed per 1 of 14 analyzed reviews. (cited in 1 of 14 reviews)
  • Half-hour appointment window given in advance and honored on icy roads; drainage and faucet work priced fairly across multiple repeat engagements. (cited in 2 of 14 reviews)
What reviewers praise
“This is the place to call when you have plumbing problems in the Huntsville area. We've had a slow kitchen sink drain for awhile and over Christmas it got to the point that something had to be done. I called on Monday after Christmas and made a non-emergency …”
Regina M. · ★★★★★ · Yelp · Dec 2021
The most critical take we found
“SCAM!!!! My mom called these guys with suspicion that there was back up in her septic system and someone came out and tried to charge her $275 just to diagnose what she already knew. She called the office and the man that answered said "I'm just the guy that …”
Natalie C. · ★ · Yelp · Dec 2015

We read 14 of 86 reviews · newest from Dec 2021 · BBB A+ accredited

(256) 837-4379
Full report →Website ↗
14

NA Plumbing LLC

Caveats apply
4.8 (78 Google reviews) 13.9 mi from downtown Hazel GreenNot a 24/7 shop
Our take — how we form it

4.8★ across 78 reviews, BBB A+ accredited — 3 sampled reviews all 5-star; one tech drove over an hour to reach customer's daughter's house; thin signal data with no service-specific mentions.

Rating mix — of the 3 reviews we analyzed78 total on Google
5★3
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 3 of 78 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Willingness to travel confirmed: technician drove 1+ hour to reach customer's location with no hesitation noted (cited in 1 of 3 reviews)
  • Solved drain problem that other plumbers could not fix, per 1 reviewer (cited in 1 of 3 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“They are really good at plumbing. I called out other plumbers and they couldn't fix my drain problem.”
Wilson Flores · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 3 we analyzed — there is nothing negative to quote yet.

We read 3 of 78 reviews · newest from May 2026 · BBB A+ accredited

(256) 693-9251
Full report →Website ↗
15

Mr. Rooter Plumbing of Huntsville

Caveats apply24/7 per Google listing
4.9 (2,887 Google reviews)2.5 on Yelp (31) 13.9 mi from downtown Hazel Green
Our take — how we form it

4.9 Google avg across 2,887 reviews, but 19 of 73 analyzed are 1-star — multiple Yelp reviewers cite shockingly high invoices ($560 for a one-hour, no-parts job).

Rating mix — of the 15 reviews we analyzed2,887 total on Google
5★4
4★1
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise-high billing: $560 charged for a one-hour no-parts shower-leak repair, itemized at $56 per incidental task (1 of 73 reviews)
  • Repeat callbacks that didn't fix the problem — one reviewer had a tech out 4 times in a week, left a mess, and the issue got worse (1 of 73 reviews)
  • Septic job done half-way (only one side pumped); company refused to correct it until the Health Dept was involved (1 of 73 reviews)

To be fair

  • Genuine emergency speed: on-site within an hour for a Friday-night septic backup and worked until 9PM on a Friday sewer-main job (cited in 2 of 73 reviews)
  • fast_response theme appears in 13 of 73 analyzed reviews, including same-day Saturday-morning arrivals (cited in 2 of 73 reviews)
  • Methodical water-line/water-heater workmanship praised — tech isolated a 9,000-gallon leak step-by-step and did a clean 80-gallon heater swap (cited in 2 of 73 reviews)
What reviewers praise
“Michael did a great job. I had a water leak (9,000 gallons on last bill!) and pointed to a squishy place in the yard. He dug there but there was nothing. My bad. Must have been the rain. Then he did it correctly. Step by step eliminating the line from the …”
Ron Lewis · ★★★★★ · Google · Feb 2026
The most critical take we found
“I know it's not always the company but their employees. However, the owner Steve never called when I was told he would. I can see just how much they don't care. We waited DAYS, for a plumber to come and fixed our toilet. No time frames, just kept being told …”
Martina R. · ★★ · Yelp · Dec 2020

We read 73 of 2,887 reviews · newest from Feb 2026

(256) 203-4407
Full report →Website ↗

Also serving Hazel Green — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Roto-Rooter Plumbing and Water Cleanup 4.7 (1,758 Google reviews) · Huntsville · 14.9 mi Call
Blake Brothers Services Corporation 4.8 (5,454 Google reviews) · Madison · 13.7 mi Call
Best Care Plumbing, Heating and Air 4.6 (842 Google reviews) · Madison · 19.9 mi Call
Madison Plumbing Service Inc. 4.3 (198 Google reviews) · Madison · 17.3 mi Call
Roto-Rooter Plumbing & Drain 4.7 (105 Google reviews) · Athens · 15.3 mi Call
Fuller Heating, Air Conditioning, Plumbing & Electrical - Athens & Madison 5.0 (44 Google reviews) · Athens · 19.1 mi Call
Allstar Pro Services 4.8 (36 Google reviews) · Athens · 20.0 mi Call
Stain Plumbing and Construction LLC 4.9 (28 Google reviews) · Athens · 18.8 mi Call
Huntsville Plumber Today 5.0 (28 Google reviews) · Huntsville · 13.5 mi Call
A Plumber - Huntsville 5.0 (4 Google reviews) · Huntsville · 17.1 mi Call

What reviewers complain about in Hazel Green

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • North Alabama Plumbing Company — No-show on a scheduled appointment and no proactive callback — isolated but notable given thin negative evidence pool
  • 1-Tom-Plumber — Repeat customer (4 jobs) gave 2 stars citing 'nickel and dime everything' — pattern worth noting even with overall 94.4% positive sentiment.
  • J. Henry Plumbing, LLC — One 2-star review describes an initial quote of $386 for ~15 minutes of simple toilet work, reduced to $185 only after customer refusal — pricing transparency gap.
  • Bowers Plumbing Co Inc — Two serious installation failures (toilets not assembled properly causing kitchen leak; water heater replacement with internet line damage and $3K bill) suggest occasional workmanship or project management lapses on major jobs
  • Bowers Plumbing Co Inc — Significant platform rating gap: Google 5.0/5 (951 reviews) vs. Yelp 3.7/5 (10 reviews) with the lowest Yelp ratings tied to major failures and poor warranty follow-up suggests possible review filtering or platform-specific complaint concentration
  • Hiller Plumbing, Heating, Cooling & Electrical — Surprise/sales-pitch pricing: a water-heater visit 'felt like a sales pitch' for a $6,400 tankless install vs. $1,500-2,500 cash-and-carry for the unit
  • Hiller Plumbing, Heating, Cooling & Electrical — Repeat-callback workmanship complaint — one reviewer says they 'had to redo things more than once' and were extremely expensive
  • Scott Plumbing LLC — Warranty claim disputes—two detailed complaints alleging owner refused to honor or fully honor warranty work under questionable circumstances, including one threat of theft-of-services report

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Hazel Green we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 467 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Flintville, Gurley, New Market, Ryland, Taft — this Hazel Green guide covers those areas.

Nearby city guides

Ardmore, AL · 13 plumbers · 14 miHuntsville, AL · 30 plumbers · 15 miAthens, AL · 23 plumbers · 24 miPaint Rock, AL · 14 plumbers · 24 miHartselle, AL · 17 plumbers · 39 miCulleoka, TN · 12 plumbers · 43 mi