Dean Plumbing Company Inc.
Plumber · Huntsville, AL · Open 24 hours per Google listing
Our verdict
4.6★ across 229 reviews, but a 33% negative sentiment in analyzed sample flags a recurring pricing complaint — $400+ billed for 30-min toilet repairs and $1,500 for a kitchen sink install.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Huntsville, AL · compare all →
Our opinion, based on the 21 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
After-hours response confirmed: fixed a flooded crawlspace coupling the same night and notified restoration crew the same visit.
1 cited review
“Came home from vacation and found no water pressure in the house and the crawlspace flooded. Dean Plumbing responded quickly to an after hours call. The technician fixed the blown coupling so we could have water that same night and called Paul Davis Restoration who responded that night to begin the drying out process under the house.”
Clear pre-visit communication — emails tech photo before arrival and calls with ETA; work completed within quoted timeframe.
Cited in 3 of the 21 reviews we analyzed.
Gas line work handled in-house: installed quick-connect gas line for grill, inspected for leaks, confirmed ignition before leaving.
1 cited review
“Braxton was very thorough and efficient. Explained everything he was going to do. Installed a new gas line quick connect for a gas grill. Inspected for leaks and made sure the grill would light. I highly recommend Braxton Fields if you need plumbing repairs.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two reviewers describe bill amounts far above market rate for minor repairs — $400 for two flush valve replacements (30 min), $1,500 for a kitchen sink install with customer-supplied parts.
“Overpriced over 400 dollars to replace two flushers in the toilets. Job only took 30 minutes I would have done it myself for 20 bucks but I work in Healthcare and cant be around my elderly mother.”
1 more cited review
“They charged me $1500 to install my kitchen sink. New construction. It took the guy about 3 hours and I has all the parts.”
Pricing complaints in 3 of 21 analyzed reviews: $79 for a 10-minute thermostat tweak, $400+ to replace two toilet flush valves, $1,500 for a new-construction sink install.
“Overpriced over 400 dollars to replace two flushers in the toilets. Job only took 30 minutes I would have done it myself for 20 bucks but I work in Healthcare and cant be around my elderly mother.”
1 more cited review
“They charged me $1500 to install my kitchen sink. New construction. It took the guy about 3 hours and I has all the parts.”
Cited in 3 of the 21 reviews we analyzed — 1 cited review not excerpted here.
Keep it in proportion: these concerns are cited in 3 of the 21 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Not Happy with bait and switch technique. They adjusted the water temperature which took 10 minutes and charged $79.00 which is a bit too much for work performed. It's not the technician's fault. It's the companies policy and pricing.”
“https://www.homeserve.com/en-us/blog/cost-guide/kitchen-sink-installation/ They charged me $1500 to install my kitchen sink. New construction. It took the guy about 3 hours and I has all the parts.”
“I was supposed to be first call 8-8:30 it is now 9:05. Called at 20 till 9 and was told they were running a little late. This is their second attempt to clean our rani (sp) didn't have soldering equipment to fix an incorrectly installed pipe. Not good. Will post update later.”
Positive
“Exceptional service done efficiently and thoroughly with courtesy and informative communication. Project completed within the timeframe and cost quoted. Would definitely recommend and would not hesitate to call on Dean Plumbing for any future plumbing needs. Janet Davey Sadler”
“Last week the second bathroom toilet decided to break. I called Dean Plumbing about 6 weeks ago for the guest bathroom. When I called, it wasn't an emergency. The lady who answered the phone said she would put me on the schedule. Dean, the owner, came out right away. He was the one that repaired my guest bathroom. He is very professional, courteous and dependable. The interior of the toilet tank was replaced and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2023.
Across platforms
Should you hire Dean Plumbing Company Inc.?
Hire if
- You need clear communication and upfront explanations
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Dean Plumbing Company Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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