Morris plumbing
Morris Plumbing holds 4.8 stars across 197 reviews with 80 of 86 analyzed rated 5-star; themeCounts show professional=42, fast_response=10, and only 1 slow_response complaint in the dataset.
What reviewers keep saying
- Same-day or sub-hour arrival cited in multiple reviews — one reviewer confirmed a tech on-site within 30 minutes of calling (themeCounts.fast_response=10). (cited in 3 of 86 reviews)
- Weekend and after-hours availability confirmed: 4 reviews tag weekend_or_emergency service, including a confirmed Saturday/Sunday job. (cited in 1 of 86 reviews)
- Technicians identify least-invasive repairs instead of defaulting to expensive work — 1 reviewer avoided full wall demo by rerouting a condensate drain line at minimal cost. (cited in 1 of 86 reviews)
What reviewers complain about
- Scheduling follow-through inconsistent in isolated cases: 1 reviewer waited 3 weeks for a toilet installation with no-shows and no resolution. (1 of 86 reviews)
“Hands down THE BEST customer service!! They have completed MANY projects for me and my family over the past seveal years!! I have even left my backdoor unlocked on one of the service jobs, leaving my home completely vulnerable becuase they are THAT honest and …”
“For 3 weeks been told they are coming to put in my new toilet. Still nothing. Guess my pain and suffering is no issue for them. Don't deserve the one star I gave them.”
We read 86 of 197 reviews · newest from Mar 2026 · BBB A+ accredited