North Alabama Plumbing Company
Plumber · Huntsville, AL
Our verdict
5.0 stars / 411 reviews with BBB A+ accreditation; handles whole-house repipes and weekend emergencies, but 1 Yelp reviewer waited all day for a no-show appointment with no follow-up call.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Huntsville, AL · compare all →
Our opinion, based on the 10 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Weekend emergency availability confirmed: came out Sunday morning for broken valve and another Sunday visit for a different customer
1 cited review
“Bryan was quick to respond to our call. He even came out on a Sunday morning to resolve our broken valve. WOW. Could not ask for better service. Thanks Bryan Definitely use them again”
Cited in 2 of the 10 reviews we analyzed — 1 cited review not excerpted here.
Whole-house repipe capacity demonstrated — multi-day project completed efficiently with water heater addition on final day
1 cited review
“North Alabama Plumbing is an amazing company. We've had several leaks in our 10 year old home, due to the builder using bad piping. We decided to have the whole house repiped - a big project!! The whole installation went extremely well. Bryan, Josh and Jacob were professional, prompt, efficient and excellent manners! I've never seen such hard workers! On the last day, we decided to also have a new hot water heater installed - no problem! Josh was the project manager and his creativity led to the best way to repipe the house with the least impact. A great group of men and a wonderful company!”
Same-day leak identification and repair; Matt cited by name across multiple 2026 reviews for exceptional thoroughness
1 cited review
“Matt came to my home today and he provided outstanding. He quickly identified the leak issue, and his professionalism was exceptional from start to finish. He was courteous, knowledgeable, and took the time to explain everything in a way that was easy to understand. What impressed me most was that Matt went above and beyond what was expected. It's rare to find someone who genuinely cares about their work and their customers the way he does. I am extremely pleased with the service I received and would absolutely use this company again. I highly recommend Matt and this company to anyone lookin”
Cited in 2 of the 10 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
No-show on a scheduled appointment and no proactive callback — isolated but notable given thin negative evidence pool
“made an appointment for Aug 22 from 11 to 2 pm. No one came to the house so I contacted the company around 3pm and was told that a technician was still coming. I waited until 6 pm with no avail. I understand that problems do happen, but I was still waiting or expecting a call the next day with an explanation of what happened. No one called. Poor customer service. Glad that others had a better experience. Thank you,”
1 Yelp reviewer reports a missed 11am–2pm appointment window with no-show and no follow-up call the next day
“made an appointment for Aug 22 from 11 to 2 pm. No one came to the house so I contacted the company around 3pm and was told that a technician was still coming. I waited until 6 pm with no avail. I understand that problems do happen, but I was still waiting or expecting a call the next day with an explanation of what happened. No one called. Poor customer service. Glad that others had a better experience. Thank you,”
Keep it in proportion: these concerns are cited in 1 of the 10 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Bryan Landreth, the owner of North Alabama Plumbing, worked hard all day repairing a broken sewage line at the very back of my yard. Heavy equipment and a 7x5ft hole was required to complete the task. Apparently the sewage pipe was never properly connected to the city main which explains drain problems we've had for the past 16 years. Anyway, I highly recommend these guys. The price was right too. I'm thankful it's …”
“Great service and techs are respectful and friendly , prices are good , I would recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Nov 2021.
Across platforms
Google 5.0 vs Yelp evidence includes 1-star no-show complaint (10/2024). Overall Yelp sample small; gap not statistically clear but worth noting.
Should you hire North Alabama Plumbing Company?
Best for
- Whole-house repiping
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own North Alabama Plumbing Company?
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