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Madison Plumbing Service Inc.

Madison, AL
4.3(198 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

1 concern

One 1 star review documents a 5 year old installation that failed catastrophically, causing $2,500 in water damage and potential county code violations—suggests installation quality control issues on larger projects

Trust Score: 0/100 · Based on 198 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 198 Reviews Tell Us

Emergency Response

Rapid response and same-day service: 3 of 5 reviews mention quick arrival, quick diagnosis, or immediate action on emergencies

Critical workmanship defects on new construction: crooked pipe attachments, off-center emergency shut-off valve violating Alabama plumbing code, and failure to respond to damage report within 2 days

What To Watch Out For

Critical workmanship defects on new construction: crooked pipe attachments, off-center emergency shut-off valve violating Alabama plumbing code, and failure to respond to damage report within 2 days

One 1 star review documents a 5 year old installation that failed catastrophically, causing $2,500 in water damage and potential county code violations—suggests installation quality control issues on larger projects

Quality & Professionalism

Courteous technicians: 4 of 5 reviews highlight kind, friendly, or knowledgeable staff (Ainsley, Nate, Bobby, Morgan)

Respect for Your Home

Critical workmanship defects on new construction: crooked pipe attachments, off-center emergency shut-off valve violating Alabama plumbing code, and failure to respond to damage report within 2 days

Pricing

Competitive pricing: 2 of 5 reviews explicitly praise reasonable or 50% cheaper rates compared to competitors

Fast ResponderFair PricingClean & Professional

Customer reviews

Reviews from Google, Yelp & more

J
Jae Jae Lovely

Ainsley and Nate were very kind. They immediately looked into the issue and responded to my concerns. Very efficient and reliable. I would use them again if needed. Thank you Madison Plumbing!

M
Michael King

They were quick and on time. My tech Ainsley was quick and very helpful. His diagnosis was great and a so found a leak which I had not seen. Cleared the clog and all is working good. Great experience with him and his work. Thanks again for the great service.

M
Mary Harris

Absolutely without a doubt the nicest company to work with. From Morgan that answered the phone to the technicians that came out. And I have to say the technician, Bobby, that fixed my problem was so amazingly kind and knowledgeable. He made me feel comfortable from the moment he walked into my house. Madison Plumbing is a fantastic business and they are very reasonable with thier prices.

M
Mike Vee

Madison Plumbing was the original plumber on our new construction home about 5 years ago. They did many homes in our community. On July 3rd, I could hear hissing coming from the bathroom wall where the shower is located and is adjacent to our daughters bedroom. I called out Around the Clock plumbing that cut a hole into the drywall and discovered the mess of piping shown in the photo. How this passed county inspection is beyond me. Clearly visible is the crooked attachments that caused stress to the area. Total damage costs are approx. $2500.00 (carpet, baseboard, painting, drywall and plumber). The 2nd photo shows the off-center emergency shut-off valve which is so far off that the water was unable to be shut when I discovered the leak. This is a violation of Alabama plumbing codes and shows additional poor sloppy workmanship. I spoke to someone 2 days ago and I am still waiting for someone to fix the in-ground emergency shut-off valve. I will be calling the county building dept. for an inspection on the hatch and possibly an attorney to seek reimbursement for the insurance claim we needed to make. Once I saw the terrible work on the shower pipe, I may decide to have another plumber scope the walls for any other possible issues. If I could give less than 1 star, I would.

D
Donald Olmstead

Our hot water heater broke during the cold snap. Madison Plumbing replaced it quickly and efficiently. The technicians were friendly, knowledgeable and just outstanding overall and answered all our questions. And their price was 50% cheaper than one of the competitors in town too. We highly recommend Madison Plumbing. Very pleased with the service we received here.

Business details

Phone
(256) 285-2253
Address
951 Balch Rd, Madison, AL 35758, USA
Hours
Open 24 hours

Service area

Based in Madison. Serves 4 nearby cities within 20 miles:

Last updated June 27, 2026 · Data from Google Reviews
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Madison Plumbing Service Inc.

4.3$
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